Condor Mt. Kisco, LLC

GM Certified Internet Dealer, GM Certified Used Vehicles

175 N Bedford Rd
Mount Kisco, NY 10549
Map & Directions

Sales: (914) 313-8338 Service: (877) 334-0868

Today 11:00 AM - 4:00 PM (Closed Now)
Show business hours

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Dealer Details

Condor Mt. Kisco, LLC

16 reviews
Today 11:00 AM - 4:00 PM (Closed Now)
175 N Bedford Rd
Mount Kisco, NY 10549

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 29, 2019
They were very straight forward. We were able to make a deal quickly. Did not play any games.
Is this review helpful? Yes | No
Sep 18, 2019
I never got to see the truck, but everyone I spoke to was willing to help me get what I wanted. Very nice people to talk to is the least I can say. The only reason I didn’t go through with the deal was because I wanted a Certified Ford and they cannot do that. Thanks.
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Sep 14, 2019
Excellent
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Jun 30, 2019
Very Helpful
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Jun 25, 2019
experience was good. Monte Brukenthal, the salesman was great. purchased the truck for a good price
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May 8, 2019
Monte was the man! Overall experience was good here - people were straight forward & pleasant. Unfortunately did not seal the deal on truck but would go back for future inquiry.
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May 4, 2019
Salesperson contacted me and answered my request for more pictures and information in a reasonable time.
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Apr 9, 2019
Excellent & honest very nice dealership
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Apr 1, 2019
Contacted me but purchased a vehicle closer to home and less expensive
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Mar 26, 2019
GREAT GREAT sales man Tim Murphy, he's working there for a long time, besta believe it Mr. Murphy knows his stuff I had a great experience, he showed me inside & outside of the truck we walked around the vehicle, I was so amazed by the service there was no need for me to test drive the vehicle, also the receptionist was great they brighten my day and made me feel comfortable feeling welcome to come back again.
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Feb 2, 2019
Good initial contact but no further contact. Disappointed as they have the vehicle that I am interested in.
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Feb 4, 2019
Response from current dealership:
Thank you for taking the time to provide your feedback. At Mt. Kisco Chevrolet Cadillac we take these comments very seriously. We look forward to having the opportunity to earn your business. Please contact John Bauckham at (914) 232 7733 x1142 for further assistance.
Jul 3, 2018
Got right back to me with answers to my questions.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 5, 2018
Response from current dealership:
I am so happy we were able to help you! Thank you for taking the time to rate us and please let us know if you need any further assistance.
Apr 28, 2018
I contacted them through the Internet with a couple questions about the vehicle. They did not answer them but instead asked me to call them. If I wanted to call them I would have done that in the first place. So much for having “Internet” sales.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 30, 2018
Response from current dealership:
My name is Lauren Murphy and I am the Internet Sales Manager at Mount Kisco Chevrolet Cadillac. In my department we strive to deliver the highest level of customer service. It appears that we failed this time and I would like to speak to you to discover the details of the occurrence. This is very upsetting for me to hear and I sincerely apologize on behalf of the dealership. Please email me or call me when you have a moment. Thank you.

Sincerely,
Lauren Murphy
Internet Sales Manager
(914) 232 7733 x111
lmurphy@mtkiscochevrolet.com
Mar 5, 2018
I had a great experience well knowledged sales people hopefully we can make a deal
1 of 1 people found this review helpful.
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Mar 19, 2018
Response from current dealership:
Hi Joe,

My name is Lauren Murphy and I am the Customer Experience Manager at the dealership. I am so glad to hear you had a great experience with our sales specialist. I hope we were able to satisfy your needs and find the perfect vehicle for you. Please let me know if I can be of any assistance. Thank you.

Sincerely,
Lauren Murphy
Customer Experience Manager
(914) 232 7733 x111
lmurphy@mtkiscochevrolet.com
Feb 15, 2018
Really disappointing experience. Scheduled a test drive and was pretty excited to receive quick and clear responses. As I was driving to Mt. Kisco, I figured I’d call them to confirm my arrival. They confirmed that my test drive was still on for 4pm, but unfortunately they had *sold the car*... I received no email nor contact that the car I was coming to test drive was already gone. Nor did they have another one available. Really disappointing experience. Will definitely not be recommending.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 20, 2018
Response from current dealership:
Hi Erik,

        I am really sorry about your experience with our store. Our systems failed to update our screens and we simply missed your interest. We are really sorry about this and we have already begun to review our process disconnects.
            I can give you a phone call to address your valid concern and to see if there is anything that we can do to meet your needs.

Sincerely,
Lauren Murphy
Customer Experience Manager
(914) 232 7733 x111
lmurphy@mtkiscochevrolet.com
Jan 30, 2018
Dealer was very helpful. Due to crazy incentives I bought the car. By far the least painful dealership experience I ever had. Would recommend.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 20, 2018
Response from current dealership:
Thank you for taking the time to share your experience. We appreciate your business and are so happy to know we helped you find the right vehicle at the right price. Please do no hesitate to contact us with any questions regarding your new vehicle or for any of your servicing needs. Thank you again!

Sincerely,
Lauren Murphy
Customer Experience Manager
(914) 232 7733 x111
lmurphy@mtkiscochevrolet.com
Dec 21, 2017
Haven’t pulled the trigger on a purchase yet but so far this dealership has been very professional to deal with, seem reasonable and fair, and have been prompt with all of my questions.
1 of 1 people found this review helpful.
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Aug 18, 2017
Quick and responsive
2 of 2 people found this review helpful.
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May 16, 2017
Great experience overall, Charles the salesman was very professional and accommodating.
1 of 1 people found this review helpful.
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May 8, 2017
Quick response
0 of 1 people found this review helpful.
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Aug 3, 2016
Good follow up.
2 of 2 people found this review helpful.
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Mar 1, 2016
Vehicle was SOLD a week before, however ad was still there.
3 of 3 people found this review helpful.
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Jan 30, 2016
Outstanding service from the very first contact & throughout the process. We drove 3 hours for a vehicle they had on their lot & the entire staff at this dealership made us glad we did, especially Jim & Pat. Cannot say enough good things about them-this is the way it should be!
4 of 4 people found this review helpful.
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Jan 25, 2016
Good
0 of 1 people found this review helpful.
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Oct 21, 2015
Emailed, called and texted multiple times about a 07 Silverado crew cab for 16,000 they had and still have for sale on the website that had no pictures. I called and asked about getting pictures emailed to me so I don't waste a trip driving over but nobody ever email or texted me the pictures but I got tons of emails From the dealership. After multiple times of contacting them, I just bit the bullet and drove 45 minutes over to them to find out they haven't had the car in a month. They were very friendly but tried real hard to sell me everything else on the lot.
3 of 3 people found this review helpful.
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Nov 25, 2013
very responsive
0 of 1 people found this review helpful.
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