Capitol Chevrolet Columbia

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GM Certified Internet Dealer, GM Certified Used Vehicles

111 Newland Rd
Columbia, SC 29229

Sales: (800) 588-9543

Service: (800) 591-7810

Today 9:00am - 7:30pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 24, 2017
Good
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Response from Capitol Chevrolet Columbia:

Maurice, we are so pleased you enjoyed your visit to Capitol Chevrolet Columbia! Have a wonderful day and come back to see us anytime!
Sep 16, 2017
Car was not ready to be shown, had not been detailed, overall experience =8+,management did conduct a follow-up.
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Response from Capitol Chevrolet Columbia:

Dayle, thanks for leaving us your feedback! We will do our best to make it a full 5-star experience next time.
Aug 5, 2017
lisaburt
We ended up being very pleased and bought the car that day we went in!! The people were just the greatest to work with!!
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Response from Capitol Chevrolet Columbia:

We are happy to provide you with a 5-star experience! We hope you'll come back for all of your future vehicle and servicing needs!
Jul 9, 2017
Quickly returned contact information
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Response from Capitol Chevrolet Columbia:

Tim, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jul 1, 2017
Great
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Jun 26, 2017
Lima9681
Vehicle I was looking at was beautiful. Staff never even budges when asked if we can talk about price BUT they lowered price less than 24 hours after I looked at it. No call first to say they were going to lower it or offer it to me for X amount. I did get a call from salesmen after it was lowered to ask if I was still interested, never even mentioned price was lowered....Only knew bc I had been following it. Met head salesmen/manager when I was there - just wasn't impressed. They weren't personable at all.
1 of 1 people found this review helpful.
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Response from Capitol Chevrolet Columbia:

Hi Lima,
Thank you for taking the time to leave us your feedback. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the chance to resolve any issues immediately. Please reach out to our Service Manager, Chris, at 803-254-1431 at your earliest convenience.
-Your Capitol Chevrolet Team
May 17, 2017
Very professional and responsible
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May 14, 2017
Boo_Nuckols
Where do I start??? Sent the wrong deal sheet to my bank. So I was financing the wrong vehicle. Got that straightened out. Set up an appointment to view and possibly buy. I received a confirmation email the day before my appointment to make sure I would be making the 5.5 hour drive from Virginia. Which I responded with a yes. Drove 4 hours towards Columbia, stopped to eat. Tried looking up the vehicle I was excited enough to drive 5.5 hours for. Only to find out that they had sent it to auction the day before!!!! The same Damn day I received my confirmation email!!!?? Salesman did offer to have a driver to go get the vehicle. No thanks. Very poor communication from top to bottom it seemed. Shame
2 of 2 people found this review helpful.
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Apr 10, 2017
Out standing sail, sales person was very helpful and professional.
1 of 2 people found this review helpful.
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Mar 24, 2017
I did not buy their car but they were very fair in dealing with me.
1 of 1 people found this review helpful.
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Feb 28, 2017
Pitched 2 great offers to me. Could not turn down the second one. Great job.
1 of 1 people found this review helpful.
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Feb 12, 2017
I told them that I liked their car with the power top, but my initial desire is to have a newer model like a 2013. I have a 1999 that looks just like theirs. They said they would look around for me. I do not like the look of the C7 Corvettes.
1 of 2 people found this review helpful.
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Feb 11, 2017
Dealer called to follow up with me in a very timely manner. Although, I had found a vehicle in a closer area to where I live, I greatly appreciated that. In the near future if I need another vehicle I will definitely go to this establishment. I have told all my friends and family who live in that area to go to this dealership!!
2 of 2 people found this review helpful.
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Feb 1, 2017
Great salesman. Not pushy, but informative and helpful. He had just the right amount of assertiveness to make a sale and not let the customer slip through his fingers. Unfortunately the vehicle wasn't what I was looking for. I would not hesitate to look at a car at this dealer.
2 of 2 people found this review helpful.
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Jan 9, 2017
Good
1 of 1 people found this review helpful.
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Dec 25, 2016
The sales manager was a bit condescending and was unwilling to work with us on price until we left and then he called and wanted to offered to lower price if we came back. We did not return as we felt he was playing games and wasting our time. I will say though, Sales staff Tyson and Laken were very nice but their boss blew the sale for them.
6 of 6 people found this review helpful.
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Oct 21, 2016
quick response, keep in contact
2 of 2 people found this review helpful.
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Oct 21, 2016
Great experience
1 of 1 people found this review helpful.
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Sep 2, 2016
Nice an friendly easy talk to
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Aug 28, 2016
Advised Dealer that I wanted the vehicle, however I lived in Atlanta and wanted to see a few pics and car fax before driving to get the car and they sold it prior to getting me the information when I was the first one to request the info regarding the vehicle. I should have at least been given the first right on the vehicle after working with them for over a week waiting on the vehicle info and the dealer stating that the vehicle had not arrived but as soon as it did the info would be send and then in lieu of that was told the vehicle was sold.
5 of 5 people found this review helpful.
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Aug 25, 2016
Called back but the car didn't have the options I was looking for.
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Jul 28, 2016
Terrible job as salesman to make the sale. Your job is to make the buyer feel comfortable and cater to their needs. Salesman was on his ipad for the majority of the time evaluating my trade-in, minimal conversation during the drive, "no hassle" bargaining.
4 of 4 people found this review helpful.
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Jul 24, 2016
The truck was being sold when I was contacted, the salesperson did not know it when I was contacted.
2 of 2 people found this review helpful.
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Jul 23, 2016
Great bunch of folks. Ricky was very professional with no pressure. Processing was a little slow.
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Jun 18, 2016
They treated me fair and services was outstanding the process was easy going through the process of buying my 2012 Buick Regal
1 of 1 people found this review helpful.
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May 28, 2016
Fairer pelight and did everything they said great experience
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May 21, 2016
one price dealer did not want to nego. I will keep looking
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May 8, 2016
The group worked hard to make the deal!
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Apr 28, 2016
Did not appear to want to work with me
1 of 1 people found this review helpful.
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Apr 28, 2016
Taylormade16
Dealer responded quick, but I wasnt interested in that motor size.
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Apr 22, 2016
Capital Chevrolet response was the following day within approximately 10 hours. Unfortunately the car was sold that day.
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Jan 26, 2016
Contacted by dealer via e-mail. Fine with me I had changed my mind.
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Dec 24, 2015
dealer responded to all inquiries
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Read 24 old reviews
Nov 11, 2015
Everything has gone well through the email contact.
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Nov 6, 2015
20
Fast response but unfortunately i purchased elsewhere for my budget
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Oct 23, 2015
Responded quickly
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Sep 27, 2015
Timely response on my inquiry.
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Jul 23, 2015
Every member of Capitol's staff were extremely professional and down to earth- Ricky's demeanor made all the difference. . Finally a pleasant car buying experience.
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Jul 18, 2015
Good email response
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Jun 20, 2015
Didn't have the car for me and wouldn't stop calling.
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May 27, 2015
Received outstanding service.Everyone professional,courtesy & engaged in making my experience great, & it was great! Thanks
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May 13, 2015
easy to work with
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May 3, 2015
They did not respond to my request for information, but did answer questions when I called them.
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Apr 17, 2015
Salesman Tyson was excellent! Online salesperson Lakin was also very prompt and professional. Only negative was a younger smart alec sales manager who could have easily lost the deal for the others. He should be fired! Overall this is a very professional dealership with lots of great folks and one bad apple!
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Apr 4, 2015
very helpful polite give capital excellent rating
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Mar 16, 2015
Responds in a timely manner and was focused on making sure I as a customer was satisfied.
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Mar 4, 2015
My overall experience at Capital Chevrolet was awesome. I was able to get into the vehicle of my chose. The salesman Drennan Riggins was the best. He stayed with my husband and I the entire time. I highly recommend if you are looking for a new car Capital Chevrolet is where you need to be there. Drennan Riggins is who you should ask for....
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Jan 18, 2015
Stayed in constant communication
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Aug 20, 2014
Dealer offered 5 under trade in for my vehicle but had theirs priced over retail and wouldn't come down and their vehicle showed a wreck on car fax.
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Aug 2, 2014
wanted to give us $11,000 our trade went to another dealership and got 14500
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May 10, 2014
FeleciaM24
5
the dealer was very nice and responded right away.
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Apr 6, 2014
Jamie Boris the saleman was the best!
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Sep 4, 2013
Good
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May 8, 2013
Good follow up, sent details about similar vehicles in their inventory as well as more details about the one I inquired about.
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Jun 4, 2012
Contact was poor and not consistent.
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Apr 24, 2012
Great dealer i do business again
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Mar 12, 2012
This is the worst dealership to buy a vehicle if you are purchasing from out of state or anywhere outside of columbia. I highly recomend shopping elsewhere. Unless they hire a new internet sales manager.."D"
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