Brown's Fairfax Nissan

11010 Fairfax Blvd
Fairfax, VA 22030

Map & Directions

http://www.fairfaxnissan.com

Sales: (571) 446-4367

Service: (855) 424-3919

Today 9:00 AM - 9:00 PM (Closed Now)

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Sales Reviews (11)

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Sep 30, 2019

Charles

Solid contact very engaging and customer oriented didn't make the buy got beat to the sale.

Mark helpful

Response from current dealership:

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future.

Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Jul 20, 2019

Travis

It was hard to get a response from this dealership. Had to send several emails to get a reply.

Mark helpful

Response from current dealership:

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you!

Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

May 6, 2019

Sherrie

I had a great experience at Brown's Fairfax Nissan. They were fair, straightforward, and very professional throughout the entire experience. My questions were answered and they care about providing excellent customer service and accommodating my needs for an eventful day for me and a holiday weekend. Big thanks to Ricky, Nazir and Aham.

Mark helpful

Response from current dealership:

Sherrie, thank you for the great review. I am thrilled to hear our team could provide you with an outstanding experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Thanks for choosing Brown's Fairfax Nissan!

Best regards,
Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Mar 11, 2019

GuruCQT6K

Very helpful and not at all pushy. Informative and polite.

Mark helpful

Response from current dealership:

At Brown's Fairfax Nissan, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Dec 9, 2018

Alan

Good staff. Very friendly and good at communicating. Offer on my trade was too low though so I did not make a deal. Would definitely consider in the future.

Mark helpful

Response from current dealership:

Thank you for the great review, Alan. Please come visit us if you need anything else, be it service or sales.

Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Oct 30, 2018

Harold

They responded to my call. Gave me great feedback.

Mark helpful

Response from current dealership:

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Aug 5, 2018

Mike

Very proactive!

Mark helpful

Response from current dealership:

Mike, thanks for the feedback! Please come visit us if you need anything else, be it service or sales.

Best,
Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Jul 12, 2018

Dave

I was contacted, but my original question was never answered. I was told to come on down to their lot, but that's never going to happen unless my question gets answered first. I was car shopping for a friend, but they no longer have an interest in this brand.

1 people found this review helpful.

Mark helpful

Response from current dealership:

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you! Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Jul 7, 2018

Jenna

Awesome service, great employees.

Mark helpful

Response from current dealership:

We appreciate the kind words, Jenna. We look forward to seeing you again in the future!

Sincerely,
Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Apr 3, 2018

Laura

Quick response

0 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for your 4-star review, Laura. Please let us know if you need anything else!

Sincerely,
Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Feb 28, 2018

Guru5PFKM

very good

Mark helpful

Response from current dealership:

Thank you for your great review! I am so happy to hear you enjoyed your experience with us and we look forward to working with you again in the future.

Sincerely,
Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Read 20 old reviews

Sep 15, 2017

CamaroFifty

A very reputable and professional staff. Very upfront and candid. It was a pleasure dealing with them.

Mark helpful

Response from current dealership:

We appreciate the kind words. We look forward to seeing you again in the future!

Regards, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Jul 14, 2017

Gary

Car was what I was looking for, but they added almost $900 to internet advertised price with a dealer processing fee that killed the deal.

4 people found this review helpful.

Mark helpful

Response from current dealership:

That is not the kind of experience we seek to provide, Gary. Please contact me when you can, so we can address this together.

Sincerely,

Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Apr 3, 2017

Mark

Pleasent on the phone.

Mark helpful

Response from current dealership:

Thanks for sharing a positive review, Mark!

Respectfully,

Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Mar 6, 2017

Stephen

Very professional, accommodating and Friendly!

Mark helpful

Response from current dealership:

Thanks so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as very professional, accommodating, and friendly. We look forward to seeing you again whether for routine service or another purchase. Thanks again!

Respectfully, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Jan 21, 2017

Fazlur

They contacted me directly a few times by phone as well as by e-mails. I got answers to all my questions from them in a timely manner. They listened to my queries with patience. I am happy with them.

0 people found this review helpful.

Mark helpful

Response from current dealership:

Fazlur, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again.

Best,

Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

Dec 11, 2016

Jean

I was promised a Out the Door price only to review my paperwork after the sale and realized the dealer have charged me the original listed price before the internet price. I wasn't happy & will not consider the dealer when I'm car shopping again.

11 people found this review helpful.

Mark helpful

Response from current dealership:

Jean
My name is Khalid Shah, I am the Pre owned Director, Can you please let me know what Vehicle was it that you were given the wrong quote on? And allow me to look into this matter for you please. Thanks

Jul 16, 2016

Elton

I wanted to purchase the car so asked for a buyers order to take to my bank. The salesman told one of the managers. The manger came over and told me that the dealership is in the "Right Now Business" and continue to explain how there was so much activity on the car I wanted. Ok Why did the dealership drop the price??? And why is it still there?

9 people found this review helpful.

Mark helpful

Mar 24, 2016

Doug

Great communication!

1 people found this review helpful.

Mark helpful

Response from current dealership:

We want to thank you for giving us a 5 star rating, Can you please elaborate on our Communication?

May 8, 2015

joan

VERY POOR- Price is not the real price. They justify by taking every possible rebate out. $13,000 becomes $18,000. I would not do business with them ever, I look for honest people with integrity. I can spend my money in better places.

8 people found this review helpful.

Mark helpful

May 2, 2015

Tc Monk

Low price did not include freight, dealer installed options (totally useless stuff), financing department discount and a very high doc fee.

8 people found this review helpful.

Mark helpful

Mar 21, 2014

david

Awesome! They wotked really hard for me. Super friendly and I got a great deal on a pathfinder and a forester!

Mark helpful

Response from current dealership:

We want to thank you for your business, And we hope your enjoying your new Vehicle. Happy holiday's.

Oct 24, 2013

Milena

Everybody there is very helpfull and I would recomend this dealership. Very satisfied!

Mark helpful

Response from current dealership:

We want to thank you for rating Fairfax Nissan a 5 star. Happy Holidays.

Sep 22, 2013

casey

Advertised price was not as it seemed; dealer refused to negotiate online it by phone. Very disappointing, as I was ready to purchase.

1 people found this review helpful.

Mark helpful

May 17, 2013

Alice

Great response went there a bought the truck we were looking at. It wasn't the deal we thought we get but it was the best deal with in 100 miles. Thanks car gurus.

Mark helpful

Response from current dealership:

Thank you for your business, Also thank you for giving us 5 star rating. Happy holidays.

May 11, 2013

zenmama55

Mark helpful

Mar 29, 2013

Lori

It's was a great experience buying my new car with them.

Mark helpful

Response from current dealership:

We thank you for your business . Happy holidays.

Jan 2, 2013

Subbu

Excellant service and price is also negotiable and people are friendly

Mark helpful

Response from current dealership:

Thank you for rating Fairfax Nissan 5 star dealer. Happy Holidays.

Oct 26, 2012

Cynthia

Sold the vehicle I was interested in.

Mark helpful

Sep 20, 2012

migration_tien1234

Came there and they didn't have the car that I was looking for, but all the sales person were very nice and professional.

Mark helpful

Jan 3, 2012

Tony

Cannot complete a sale until I receive settlement from the Toyota Frame recall, but to date Brown's has been very available and prompt to answer any questions

Mark helpful

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Brown's Fairfax Nissan

Brown's Fairfax Nissan

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