Antwerpen Nissan - Owings Mills

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11405 Reisterstown Road
Owings Mills, MD 21117

Sales: (443) 501-9927

Service: (443) 334-8682

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 27, 2017
They called me and are working on putting some $ together. Dave
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Jun 2, 2017
DMW17
Jay,the salesperson was great. The vehicle I saw on CarGurus was available. Ryan,the manager was great as well. Great purchase.
2 of 2 people found this review helpful.
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May 13, 2017
Scheduled to test drive and possibly purchase the 2014 Qx80 at antwerpen nissan with a sales person named Jay.However when i got there Jay told me the general manager was driving it as his personal vehicle he was off and unable to be contacted so i would have to reschedule which is very rude unexceptable and poor customer service as i live in towson.Jay told me towson is not far and was very unapologetic about this whole situation that he scheduled to begin with. You cant possilby sell cars when the general manager is joy riding and adding unnecessary milage to vehicles!!!Beware
9 of 9 people found this review helpful.
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Jan 17, 2017
Overall I had a great experience. I did have one issue. Initially I exchanged emails with the General Manager and made an appointment to see the car. I contacted him in reference to minor issues after I purchased the car. ( I repeat minor issues - such as car mats, tire rotation, oil filter, etc.) He refused to respond to any messages that I sent him. I called and emailed him several times. Every time that I called he was at lunch. Luckily, he has great staff under him that is very competent and responsive. The sales, finance and service department went above and beyond to make my experience a quick and easy one.
7 of 8 people found this review helpful.
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Jan 16, 2017
I found the car on the site and sent in an inquiry. As soon as they responded, I left for their dealership. I called as I was headed to the dealership. I was told the car was already sold. That did not make sense. Why would they respond if the car was sold? A week later after searching for cars, this car still shows up on the website. Does it take a week to be taken off? I don't understand why it took that long to come off.
4 of 5 people found this review helpful.
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Dec 26, 2016
nice dealership
0 of 3 people found this review helpful.
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Nov 5, 2016
We had the best experience. Our salesman, Branden impressed us.He responded instantly. He listened to us and met our needs. We were treated very fairly. He answered all our questions. No pressure
2 of 3 people found this review helpful.
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Response from current dealership owner:
Judy, thank you very much for your business and thanks for taking the time to rate your experience. We look forward to taking care of your automotive needs for a very long time. Thanks again
Nov 3, 2016
This is the worst experience I ever had in purchasing a car the vehicle was not inspected properly over all I hah to put money into the car right after purchase 4 new tires rotors need replacing car vibrates when braking at certain speed would not purchase or recommend to anyone. Sorry very bad experience.
7 of 7 people found this review helpful.
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Response from current dealership owner:
Lloyd, my name is Michael Allmon and I'm the General Manager here at Antwerpen Nissan Owings Mills. Please contact me here at the dealership at your earliest opportunity so that I can research your issue. Please provide me with your last name so that I can find out what happened. I'm very interested to find out how we could sell a Maryland inspected vehicle that needed the items that you mentioned. My direct contact is 443-548-3002. I look forward to speaking with you.
Nov 3, 2016
When I went to pick up my vehicle, it was not there, although I had spoken to the salesman (who was not there when we arrived even though we made an appointment with him) moments earlier and he did not relay that information to me. Instead, he allowed me to sit there waiting for several minutes before I was informed. Also, every single employee in the dealership was rude and unprofessional, including the managers, besides a salesperson named Angela. She was the only person who greeted us and inquired into how she could assist us. Because of my experience, I would not recommend this dealership to anyone. Cars cost too much money to be disrespected and not treated well while purchasing one.
6 of 6 people found this review helpful.
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Oct 27, 2016
Very prompt contact
1 of 2 people found this review helpful.
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Jun 30, 2016
advertised price is deceivingly lower than the sell price.
7 of 7 people found this review helpful.
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Read 4 old reviews
Dec 2, 2015
Poor response. Refused to answer simple questions
4 of 4 people found this review helpful.
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Oct 25, 2015
super sales people
1 of 1 people found this review helpful.
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Jul 2, 2012
Westley was very attentive o my particular needs and informative about the vehicle.
1 of 1 people found this review helpful.
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Mar 20, 2012
Martin was great. Emailed me additional vehicles for possible purchase. Made it a point to make friendly contact each day. Very helpful. I would give Martin a call in the future if I was looking for anther vehicle. A+ personality...
1 of 1 people found this review helpful.
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