Bob Tedford Chevrolet
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GM Certified Internet Dealer, GM Certified Used Vehicles
1344 West Audie Murphy Parkway
Farmersville, TX 75442
Sales: (972) 782-4333 |
Service: (972) 782-4336 |
Closed Today (Sun)
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33.159400939941406
-96.38040161132812
Farmersville, TX 75442
Bob Tedford Chevrolet
1344 West Audie Murphy ParkwayFarmersville, TX 75442
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2015 Chevrolet Silverado 1500 LT Crew Cab Used Cars in Farmersville, TX 75442
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Used 2015 Chevrolet Silverado 1500 LT Crew Cab for sale
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2013 Chevrolet Silverado 2500HD LT Crew Cab SB 4WD Used Cars in Farmersville, TX 75442
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2016 Chevrolet Trax LT Used Cars in Farmersville, TX 75442
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Used 2016 Chevrolet Trax LT for sale
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2013 Chevrolet Equinox LT2 Used Cars in Farmersville, TX 75442
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2015 Chevrolet Silverado 1500 Used Cars in FARMERSVILLE, TX 75442
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2014 Chevrolet Silverado 1500 LT Crew Cab Used Cars in Farmersville, TX 75442
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Location: Farmersville, TX 75442
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Used 2014 Chevrolet Silverado 1500 LT Crew Cab for sale
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2016 Chevrolet Equinox LTZ Used Cars in Farmersville, TX 75442
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2014 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Farmersville, TX 75442
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Transmission: 6-Speed Automatic
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Used 2014 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale
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2017 Chevrolet Sonic LT Used Cars in Farmersville, TX 75442
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2017 Chevrolet Cruze LS Used Cars in Farmersville, TX 75442
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2017 Chevrolet Cruze LS Used Cars in Farmersville, TX 75442
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2017 Chevrolet Sonic LT Used Cars in Farmersville, TX 75442
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2017 Chevrolet Trax LS Used Cars in Farmersville, TX 75442
Price: $17,525
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Used 2017 Chevrolet Trax LS for sale
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harchkd
Mar 8, 2017
The sales-person indicated there was some
engine work done and the vehicle was in great
shape. After a quick test drive, the Chevy
Captiva was smoking and burning oil. When I
brought this to his attention, he indicated it was
over spill. We sat in his office for about 20-mins
to discuss purchase price. As I came out, the
vehicle was still burning oil. This is not over spill
also needed new tires. So much for the 127
point inspection.
Response from Bob Tedford Chevrolet:
Dear harchkd,
I'm so sorry to hear about your unfortunate experience. That was truly not out intention. We really appreciate your feedback, and we hope that you will consider us in the future in order to give us a chance to make things right.
The Captiva has been delivered to a customer, but we were able to clarify the oil issue and confirm that some oil had been spilled in the engine bay from a prior repair and had not been cleaned properly. This is totally our fault and has been addressed with our pre-owned vehicle department.
In regards to the 127-point inspection, this vehicle ha
More ... I'm so sorry to hear about your unfortunate experience. That was truly not out intention. We really appreciate your feedback, and we hope that you will consider us in the future in order to give us a chance to make things right.
The Captiva has been delivered to a customer, but we were able to clarify the oil issue and confirm that some oil had been spilled in the engine bay from a prior repair and had not been cleaned properly. This is totally our fault and has been addressed with our pre-owned vehicle department.
In regards to the 127-point inspection, this vehicle ha
Dear harchkd,
I'm so sorry to hear about your unfortunate experience. That was truly not out intention. We really appreciate your feedback, and we hope that you will consider us in the future in order to give us a chance to make things right.
The Captiva has been delivered to a customer, but we were able to clarify the oil issue and confirm that some oil had been spilled in the engine bay from a prior repair and had not been cleaned properly. This is totally our fault and has been addressed with our pre-owned vehicle department.
In regards to the 127-point inspection, this vehicle had not been through this process since it was not a certified pre-owned vehicle. Unfortunately, the vehicle had too many miles and age to be certified under the Chevrolet Pre-Owned Warranty program. However, this does not excuse us from not properly detailing the engine bay.
I do hope that you don't judge the entire company by this one experience. We strive to do just one thing... Take Care of the Customer. Feel free to reach out to me directly if you ever have any questions or comments, or if there is anything we can do to help remedy your experience.
Thanks again for your feedback,
Sincerely,
jcannon@tedfordchevrolet.com Less ...
I'm so sorry to hear about your unfortunate experience. That was truly not out intention. We really appreciate your feedback, and we hope that you will consider us in the future in order to give us a chance to make things right.
The Captiva has been delivered to a customer, but we were able to clarify the oil issue and confirm that some oil had been spilled in the engine bay from a prior repair and had not been cleaned properly. This is totally our fault and has been addressed with our pre-owned vehicle department.
In regards to the 127-point inspection, this vehicle had not been through this process since it was not a certified pre-owned vehicle. Unfortunately, the vehicle had too many miles and age to be certified under the Chevrolet Pre-Owned Warranty program. However, this does not excuse us from not properly detailing the engine bay.
I do hope that you don't judge the entire company by this one experience. We strive to do just one thing... Take Care of the Customer. Feel free to reach out to me directly if you ever have any questions or comments, or if there is anything we can do to help remedy your experience.
Thanks again for your feedback,
Sincerely,
jcannon@tedfordchevrolet.com Less ...
CarGurus
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Amy
Jun 23, 2016
The dealer responded in less than 2 hours with a few questions that I had about the vehicle.
Response from Bob Tedford Chevrolet:
Thanks for the feedback, Amy. We strive to provide excellent service to our customers at Bob Tedford Chevrolet. We always love to receive great feedback.
CarGurus
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Johnnie
Oct 22, 2015
Show older dealer reviews 2
CarGurus
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Skn99
Jun 2, 2015
We corresponded by email and phone
and they were very helpful friendly. But I
decided to purchase elsewhere.
Response from Bob Tedford Chevrolet:
Thanks for the feedback, Amy. We strive to provide excellent service to our customers at Bob Tedford Chevrolet. We always love to receive great feedback.
CarGurus
https://www.cargurus.com
William
Jun 21, 2013
I bought the car. the only down side is I thought they should have
gone through the car before putting it up for sale. I have since had it
fully serviced ($200) and everything looks good. I do feel like I
saved $1,000 on the purchase price so I'm still ahead of the game.
Response from Bob Tedford Chevrolet:
Thanks for the feedback, Amy. We strive to provide excellent service to our customers at Bob Tedford Chevrolet. We always love to receive great feedback.
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