Chuck Fairbanks Chevrolet

found what I was looking for

Good

Initially all was great and I had found a car and communicated that I wanted to buy it. That was confirmed and we were to settle the paperwork on the Monday. Monday I hear nothing and when I reach them myself, they are sad to say that they sold the car over the weekend...

Great experience

Great SVC!! I Drove out from Houston TX made the deal. The used truck I purchased had a few issues but the dealer agreed to fix them. Luckily they had some business to do in Houston and brought it out to me so I didn't have to make an additional trip out to Dallas. I would Highly Recommend this Chevy Dealer to anyone. I felt with the great staff from the used vehicle department! They definite earned my business for my next purchase. Angel R.

Wow!!! Customer Service - these guys are tops! Butch, the general manager, responded to my query on a Sunday evening. He had Paul (salesman) phone me about the vehicle the next day. They worked out a fair price and I was impressed with the vehicle and the way I was treated by Butch and Paul. Then I worked with Debbie on the paperwork - what a nice person! She was so sweet and kind. I have NEVER liked buying a car; never had a good experience until now. I highly recommend this dealership and their personnel. There were a lot of dealerships in the 50+ miles between Allen and Desoto and I would gladly pass them all by again just to work with these fine people.

Purchased from them many times in the past and highly recommend them and Jeff Sorrels.

Jeff has kept in touch more than any other dealers through email I have not bought it yet but I am ready and preamp proved to drive off with it now if I find what I like and want

Charles Roberson is great & so is Debbie in finance

The guys over there treated me well. Great buying experience, no pressure. Definitely would recommend.

What an awesome experience. We live 500 miles away and did business via email and phone to purchase our vehicle. Very prompt, professional and answered every question almost immediately every time we corresponded. No run around and completely shot straight with every detail. We've bought many cars over the years locally and this by far was the best experience we've ever had. Highly recommend using these guys. Customer service is everything and they nailed it. Totally worth the trip to pick up our new car.

Prompt reply to inquiry.

Friendly. Fast, courteous, professional

Car was sold