Vandergriff Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

1200 W I-20
Arlington, TX 76017

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Sales: (469) 754-9222

Service: (855) 700-7460

Today 8:00 AM - 9:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/08/09/21/33/2014_dodge_challenger-pic-9160237850194068096-152x114.jpeg

2014 Dodge Challenger SXT RWD Used Cars in Arlington, TX 76017

Great Deal

Price: $12,795

Mileage: 70,306

Location: Arlington, TX 76017

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Red Description: Used 2014 Dodge Challenger SXT RWD for sale - $12,795, 70,306 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/20/10/58/2018_mazda_cx-5-pic-4971942077134625678-152x114.jpeg

2018 Mazda CX-5 Touring FWD Used Cars in Arlington, TX 76017

Great Deal

Price: $21,395

Mileage: 10,704

Location: Arlington, TX 76017

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2018 Mazda CX-5 Touring FWD for sale - $21,395, 10,704 miles with Bluetooth, Backup Camera, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2019/07/10/20/30/2016_jeep_grand_cherokee-pic-5204752650447690235-152x114.jpeg

2016 Jeep Grand Cherokee Limited 4WD Used Cars in Arlington, TX 76017

Great Deal

Price: $23,595

Mileage: 41,305

Location: Arlington, TX 76017

Average time on market: 32 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2016 Jeep Grand Cherokee Limited 4WD for sale - $23,595, 41,305 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Limited Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/21/10/14/2018_chevrolet_silverado_1500-pic-5556725396337898133-152x114.jpeg

2018 Chevrolet Silverado 1500 LT Crew Cab RWD Used Cars in Arlington, TX 76017

Great Deal

Price: $21,795

Mileage: 90,009

Location: Arlington, TX 76017

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Description: Used 2018 Chevrolet Silverado 1500 LT Crew Cab RWD for sale - $21,795, 90,009 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/01/10/19/2018_mitsubishi_outlander-pic-4980395772032072592-152x114.jpeg

2018 Mitsubishi Outlander SE FWD Used Cars in Arlington, TX 76017

Great Deal

Price: $15,895

Mileage: 23,523

Location: Arlington, TX 76017

Average time on market: 55 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Silver Description: Used 2018 Mitsubishi Outlander SE FWD for sale - $15,895, 23,523 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/21/21/35/2017_chevrolet_suburban-pic-7581176098679574342-152x114.jpeg

2017 Chevrolet Suburban 1500 Premier 4WD Used Cars in Arlington, TX 76017

Great Deal

Price: $45,895

Mileage: 28,178

Location: Arlington, TX 76017

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2017 Chevrolet Suburban 1500 Premier 4WD for sale - $45,895, 28,178 miles with Bluetooth, Backup Camera, Remote Start, Navigation System, Suspension Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/21/21/35/2018_chevrolet_tahoe-pic-8392272105855543800-152x114.jpeg

2018 Chevrolet Tahoe LT RWD Used Cars in Arlington, TX 76017

Great Deal

Price: $42,895

Mileage: 5,727

Location: Arlington, TX 76017

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Red Description: Used 2018 Chevrolet Tahoe LT RWD for sale - $42,895, 5,727 miles with Leather Seats, Navigation System, Suspension Package, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Premium Smooth Ride Suspension Package
https://static.cargurus.com/images/forsale/2019/08/23/20/48/2014_chevrolet_silverado_1500-pic-8550351866022805074-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab RWD Used Cars in Arlington, TX 76017

Great Deal

Price: $21,000

Mileage: 59,811

Location: Arlington, TX 76017

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab RWD for sale - $21,000, 59,811 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/19/13/10/2015_chevrolet_tahoe-pic-3926199049975287818-152x114.jpeg

2015 Chevrolet Tahoe LT RWD Used Cars in Arlington, TX 76017

Great Deal

Price: $27,495

Mileage: 87,623

Location: Arlington, TX 76017

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Description: Used 2015 Chevrolet Tahoe LT RWD for sale - $27,495, 87,623 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Suspension Package, Alloy Wheels, Bluetooth, Backup Camera, Premium Smooth Ride Suspension Package
https://static.cargurus.com/images/forsale/2019/08/23/10/29/2011_ford_ranger-pic-8401658364501361890-152x114.jpeg

2011 Ford Ranger XL SuperCab Used Cars in Arlington, TX 76017

Great Deal

Price: $7,895

Mileage: 117,945

Location: Arlington, TX 76017

Average time on market: 22 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Black Description: Used 2011 Ford Ranger XL SuperCab for sale - $7,895, 117,945 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/02/10/47/2011_chevrolet_tahoe-pic-8415312371521097744-152x114.jpeg

2011 Chevrolet Tahoe LTZ RWD Used Cars in Arlington, TX 76017

Great Deal

Price: $16,195

Mileage: 113,771

Location: Arlington, TX 76017

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Description: Used 2011 Chevrolet Tahoe LTZ RWD for sale - $16,195, 113,771 miles with Leather Seats, Power Package, Navigation System, Suspension Package, Alloy Wheels, Autoride Suspension Package, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/08/02/10/47/2017_ford_explorer-pic-213288236569442641-152x114.jpeg

2017 Ford Explorer XLT Used Cars in Arlington, TX 76017

Great Deal

Price: $23,895

Mileage: 12,014

Location: Arlington, TX 76017

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Orange Description: Used 2017 Ford Explorer XLT for sale - $23,895, 12,014 miles with Bluetooth, Backup Camera, XLT Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/26/10/36/2017_chevrolet_camaro-pic-7411063294103222192-152x114.jpeg

2017 Chevrolet Camaro 2LT Coupe RWD Used Cars in Arlington, TX 76017

Great Deal

Price: $23,795

Mileage: 21,936

Location: Arlington, TX 76017

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Silver Description: Used 2017 Chevrolet Camaro 2LT Coupe RWD for sale - $23,795, 21,936 miles with Sunroof/Moonroof, Navigation System, Alloy Wheels, LT Package, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/08/14/10/14/2018_honda_civic_hatchback-pic-1861180634526464490-152x114.jpeg

2018 Honda Civic Hatchback EX-L FWD with Navigation and Honda Sensing Used Cars in Arlington, TX 76017

Great Deal

Price: $21,195

Mileage: 21,895

Location: Arlington, TX 76017

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Lunar Silver Metallic Description: Used 2018 Honda Civic Hatchback EX-L FWD with Navigation and Honda Sensing for sale - $21,195, 21,895 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/07/26/21/44/2013_chevrolet_silverado_1500-pic-4713624512667529525-152x114.jpeg

2013 Chevrolet Silverado 1500 LTZ Crew Cab RWD Used Cars in Arlington, TX 76017

Good Deal

Price: $16,095

Mileage: 131,069

Location: Arlington, TX 76017

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Description: Used 2013 Chevrolet Silverado 1500 LTZ Crew Cab RWD for sale - $16,095, 131,069 miles with Leather Seats, Navigation System, Suspension Package, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Tow Package
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 12, 2019
Friendly staff, price was drastically different. Went from 21k up to 27k b/c of 6k worth of service fees. Sticker shock was real.
Aug 3, 2019
MDN22
Went to see the car, had an appointment, the car didn’t have everything that was listed according to the website we found it on. We sat at a table waiting for a salesman to come back, after about 10 minutes we left
Aug 1, 2019
Travismail1234
They contacted me quickly and every person that I spoke with was courteous and professional. That's about where the positives end. First of all, they had pulled the wrong car that was about $5k more than the one I called on. I guess we can assume that this was an honest mistake. Then, I test drove a car that was really dirty (I realize it was a "fresh trade") but why list the car and have someone drive it when you haven't even checked it out yourself? They hadn't inspected or cleaned it, made sure it was safe, nor did they really know anything about the car itself. Again, very polite folks, but I would definitely not go back.
Jul 28, 2019
Great team
Jul 28, 2019
Great experience
Jul 16, 2019
They are scam artists who will rip off whoever will let them get away with it. They made me a low ball offer on my trade and when I said no and not to contact me again, someone else called me back. I once again said do not contact me again so then someone emailed me to offer me $2000 more. Why weren't they fair to begin with? Because they cheat people. That's why. I am also VERY angry that when on the phone I told them twice I didn't want to do business with them and to leave me alone so they ignored me and emailed me! People need to steer clear of this dealership!
Jul 13, 2019
So far Leslie has been great. I look forward to hopefully buying a new truck from her. She’s keeping in touch without being pushy. As soon as she finds what I’m looking for at a price I’m willing to pay I will make the 500 mile trip and buy here.
Response from current dealership:
Thank you from all of us at Vandergriff Chevrolet!
Jul 7, 2019
GuruCPBVT
After looking the vehicle over notice vehicle had. been in an accident or damaged even though it listed otherwise. The price on vehicle listed 13'999 but on website was listed lower when I mention it was told it's up to me to inform them of the difference.. Not good customer service.
Jul 3, 2019
I saw this vehicle on CarGurus site. I requested information from the dealership to see if it was still available for sale. I received a response from a internet sales manager advising it was. I drove over to the dealership during my lunch hour but much to my surprise after arriving an assistant went searching for the truck and returned sometime later stating the vehicle was being inspected and wouldn't be ready for showing until later. It would've been nice had I were told in-advance. I wasted my time, lunch, paid toll fees, etc. I really expected more from Vangergriff Chevrolet of Arlington but got far less.
Jun 29, 2019
They were very professional and respectful at all times. As a female, I felt comfortable and at ease working with Tom. I have had bad experiences in the past at other dealerships but Tom was very, very respectful.
Response from current dealership:
Each and every day we strive to be excellent - reviews like yours are always the goal.  Thank you for taking time out of your busy day to recognize us.
Jun 21, 2019
tech2658
Almost signed on this vehicle but did not because they are using deceptive business practices. The price of $15211 is fictitious the sale price on the final paperwork they sent showed selling price of $16,800.
3 people found this review helpful.
Jun 19, 2019
Quick response
Response from current dealership:
We appreciate you taking the time to leave us a positive review!
Jun 18, 2019
Fwmavrck
1st day listed $13,250, a great deal! Made appointment to test drive. Drove it, found a large crack in dashboard. Was told $1200 to fix. Went home, texted an offer of $14,000 cash & trade-in. Next day suv listed $15,999. Wouldn’t have wasted mine and their time on just a fair price! Won’t be going back there!
2 people found this review helpful.
Jun 13, 2019
Ccasillas833290
It was great just took awhile but they were busy so if u try to go see that its not busy when u do so it doesnt take all day
Response from current dealership:
At Vandergriff Chevrolet, our reputation is one of our top priorities. Your positive review is what we are always striving for!
Jun 12, 2019
These people were courteous and professional.
Response from current dealership:
Thank you for your positive feedback!  
Jun 10, 2019
joya crutchfield
The response was quick
Response from current dealership:
Thank you from all of us at Vandergriff Chevrolet!
Jun 8, 2019
Sasha my sales lady was awesome
Response from current dealership:
Each and every day we strive to be excellent - reviews like yours are always the goal.  Thank you for taking time out of your busy day to recognize us.
Jun 4, 2019
Good
0 people found this review helpful.
Response from current dealership:
We appreciate you taking the time to leave us a positive review!
Jun 1, 2019
Fast return on contact. Polite and helpful sales rep. But I found a better deal on a Texas Edition elsewhere.
Response from current dealership:
At Vandergriff Chevrolet, our reputation is one of our top priorities. Your positive review is what we are always striving for!
May 29, 2019
wonderful contact!!!
May 29, 2019
Alex20201
Were very helpful at first, but when going to pick up car was a little unresponsive. But all worked out for the best.
May 28, 2019
My buying experience was pretty good and professionally handled
May 27, 2019
Dealership was responsive. We just couldn't come to an agreement on price.
May 27, 2019
Good
May 25, 2019
mnshu
The pricing was a bit miss-leading in that the price listing only posted base model prices pertaining to new vehicles. You real need to pay attention and account for to the options/features available per vehicle listed. Only listing the base price, causes the customer to examine the fine details closer and perform the accounting for each additional option per vehicle. I found this to be challenging because in many cases my accounting did not equate to the listing price on the site. In some cases, the actual price could found by visiting the dealership website however not in each specific vehicle search. Recommendation: Match actual listed price on per new vehicle without additional options listed separately and match with dealership listed price on their website. Making pricing more transparent allows customers searches to be more convenient which is value added in the form of time saved in the already lengthy car buying process. BLUF: Better pricing transparency is required.
May 23, 2019
skschmidt
Contacted me in a timely manner.
May 11, 2019
Contacted me quickly
May 11, 2019
AustinTX33
Very responsive
May 9, 2019
The price you see on the internet is not the price they give when you walk in. Apparently the shop costs are not included and that will run about 2k more. Not good business
3 people found this review helpful.
May 6, 2019
Responded to the request for information immediately. We just decided on a different car.
Apr 30, 2019
The automobile was not what I wanted, and they continued to contact me which is annoying when you are working.
2 people found this review helpful.
Apr 29, 2019
GuruLNFKW
Dealer contacted me to let me know vehicle was sold and asked questions to try to assess how best to assist me in future.
Apr 21, 2019
Pam Meador
Bought my vehicle here. Staff was very friendly and helpful. I definitely recommend them to anyone looking a great deal with no high pressure sales.
Apr 15, 2019
Great!
Apr 13, 2019
BECKIEH
I bought a 2019 Camaro and the service was impeccable.
Apr 10, 2019
E-mailed and text conversations with internet sales department wet well, price was aggregable and financing was reasonable. Got to the dealership and right away I was handed off to a floor salesperson, test drove the truck and all went well. Get to the contract and nothing on the contract was what I was told it would be, the price and financing were totally wrong. When I questioned this I was told they couldn't abide by what I was told by the internet department salesperson. I left the dealership after wasting my morning.
7 people found this review helpful.
Apr 8, 2019
GuruBJZJG
Called and emailed promptly.
Apr 4, 2019
Prompt response.
Apr 2, 2019
While the dealer was responsive, the information they provided about the vehicle (such as options and packages) was not. Ultimately, this turned out to be a huge time waster when I found out the vehicle was missing a key package and I did find out until after I went to the dealership. This was frustrating and very much a deal breaker. The dealer was also slow to do everything once I arrived. A simple test drive took an hour to get start, with an appointment. I would not recommend Vandergriff Chevrolet.
3 people found this review helpful.
Mar 30, 2019
GuruCMCT3
The truck was as described, courteous service, bought the vehicle.
Mar 26, 2019
GuruCGQLH
Great experience
Mar 26, 2019
GuruC6JVX
Very helpful and friendly, was a pleasant experience.
Mar 23, 2019
GuruCS4KS
Before I headed to the dealership I asked if there was any body damage or other issues with the truck, since I was driving about 50 miles to come see it. The sales person sent me pics and they all looked great. I got off work early drove out to find a ton of issues wrong with this truck. Scratches, scrapes and a huge dent with a lot of paint missing on top of the cab. Also someone had a truck bed cover previously attached and the plastic was smashed into the bed rail(dented in), one of the fender flares isn't attached correctly / damaged. When I asked if the truck could be discounted, they said they apologized but they can't do anything about it. Then a week later the salesman calls me and tells me the "market" went down if I still wanted the truck. The price dropped $1,000. This is a very disappointing experience, unfortunately not uncommon. I feel the customer service experience was very poor. I'm sure they would just respond to this with an apology but that doesn't mean anyting.
6 people found this review helpful.
Mar 22, 2019
Remarkable! Get customer service. I can’t wait to lov on my new car.
Mar 21, 2019
MaryMargaretStevenson
Dealership very responsive and tried very hard to find what I am looking for. Very courteous and friendly.
Mar 12, 2019
Very prompt response and very helpful
Mar 11, 2019
They were very quick to contact me and were very informative of the vehicle I have interest in.
Mar 9, 2019
We purchased the 2016 Toyota Highlander from Vandergriff Chevrolet. My wife and I were very pleased with the service we received from Vandergriff. Our salesman was Rafael Diaz.
Mar 1, 2019
My encounter with this dealer was one inquiry of whether a car was available. They did reply promptly.
1 people found this review helpful.
Feb 21, 2019
Jeterd30
Honest dealership.....
Feb 18, 2019
Everything went pretty smooth, with exception of them getting the vehicle to me by the times they said they would. However they did deliver it to me and everything is good.
Feb 11, 2019
Rlindsay5804
Great
Feb 9, 2019
My dealer experience was amazing. Texted me about this car and helped me through it for about a week before hand. It was a 3 hour drive and when I told them I was on my way they texted me about 10 minutes before I arrived and had the car out front for me. Then texted me right as I got home and asked if I made it home! I would definitely deal with them again. Lesha Parks was awesome! They answered every single question I had.
Feb 9, 2019
GuruBJ6S9
Everything went great, nice salesperson, got to go on a couple of test drives, but had to wait longer than I liked for them to find the vehicles. Did not find the right car on the day I went but would not hesitate to go back.
Feb 4, 2019
Was quick to respond and very polite.
Jan 31, 2019
Promised me one thing, out the door for $14,900, then came back with almost $20,000. Wouldn't recommend them
3 people found this review helpful.
Jan 25, 2019
Guru92LLQ
AAA They go out of there Vet,s that's for sure.
Jan 21, 2019
I contacted the dealer about this car, they responded quickly and we set up and appointment. I told them where I was coming from, about an hour and half away. On the day of the appointment I arrived on time and was greeted by someone I hadn't spoken with, told them who I was there to see and he told me that the person I had been speaking with and made an appointment with wasn't a salesman but their internet guy but they were on the same team and he would help me. I told him what car I had viewed on CarGurus and he went looking for it. He came back and explained he couldn't find it "there" so he would look in another area. After some time he returned to inform me that the car had been sold two day prior. I was a little shocked that they would do something like that but I allowed him to show me other vehicles, all of which were way out of my price range. I then realized I had been 'bait and switched' by this scam of a company. DO NOT RECOMMEND to anyone.
6 people found this review helpful.
Jan 19, 2019
OmegaSquad
contacted me and have kept up with me and IMO that's great customer service even though I didn't buy from them
Jan 16, 2019
It was good. David Lopez was patient and very helpful.
Jan 15, 2019
lllewis5
They called me or emailed me every 10 minutes!
2 people found this review helpful.
Jan 14, 2019
Very well
Jan 4, 2019
They reached out to me and were very polite.
Jan 3, 2019
Waja_377
Quick response but sold the car the same day I view it or next before I got a chance to inspect the vehicle
2 people found this review helpful.
Dec 29, 2018
Made an appointment, drive over 2 hrs to get there. Called an hour before I got there. They stated they sold it 20 minutes ago, when I arrived! REALLY‼️✖️✖️✖️✖️✖️
4 people found this review helpful.
Response from current dealership:
Hi Karen, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about your experience. Please contact Jared McCarty, General Sales Manager, at 817-299-2241 to discuss. Thank you.
Dec 25, 2018
Wasn't notified about the truck if the truck was available, until it was sold .
1 people found this review helpful.
Dec 23, 2018
As11gu20
provided info requested promptly......
Response from current dealership:
Thank you for the positive review and the feedback!
Dec 22, 2018
Good dealership. I bought this vehicle runs great. Good price
Response from current dealership:
Thank you for the 5 star review and sharing your experience! Take care!
Dec 22, 2018
serega12
They got back to me more than once to make sure I was happy.
Response from current dealership:
Customer service is our #1 priority and we thank you for recognizing our efforts!
Dec 12, 2018
GuruXMPXS
They were very helpful. They did a multi point expection on the suv. They changed the oil.
Response from current dealership:
Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Dec 11, 2018
Griff0733
I didn’t purchase the car but they were very responsive of my interest in vehicle . So by that kind of contact I received from them let me know they have outstanding customer service. Would recommend
Response from current dealership:
Customer service is our #1 priority and we thank you for recognizing our efforts!
Nov 30, 2018
talldrink
They checked in with me, but didn't nag. Thank you!
Response from current dealership:
Thanks for the 5 stars and the feedback!
Nov 20, 2018
Very friendly and helpful.
Response from current dealership:
Thank you so much for taking the time to leave us a review! We love to know we are continuing to give our guests the 5-star treatment they deserve!
Nov 4, 2018
teacoo
Very quick response. Lesha was very nice and helpful!
Response from current dealership:
Thanks for the 5 stars and the feedback!
Nov 3, 2018
Worked well. Things move quickly.
Oct 21, 2018
They promptly contacted me and invited me over to inspect the auto. The sales rep didnt know very much about the auto. Moreover, I think they should have disclosed that the front tires were very worn (the rear ones were new).
Response from current dealership:
Thank you for the great review and the feedback, Mike! Please let us know if there’s anything we can do to assist you in the future!
Oct 17, 2018
They were very nice and helpful
Response from current dealership:
Thanks for the 5 stars and the feedback, Chris!
Oct 16, 2018
Best car buying experience I ever had. My sales Rep. Alisha was the best she spent over hour just going over all the details of the car and made sure that I felt comfortable leaving the dealership. Courteous friendly staff all the way around I would give Vandergriff Chevrolet a 10, great selection and just overall a painless Experience.
Response from current dealership:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Oct 11, 2018
Lesha my sales rep was absolutely amazing. I would highly recommend asking for her anytime you go there. I will be buying another car from her again in the future.
Response from current dealership:
It is wonderful to hear that Lesha made your visit with us fantastic. We appreciate your business and we look forward to a long relationship with you!
Sep 25, 2018
Very responsive
0 people found this review helpful.
Response from current dealership:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Sep 19, 2018
They made everything so easy! Very comfortable atmosphere. Not once did I feel like they were lying to me to make a sale.
Response from current dealership:
Thank you for the five stars, Kayla! We truly appreciate the opportunity to earn your business!
Sep 4, 2018
dallaslou2007
Was great and contacted me promptly. Life just changes quickly, so I had to postpone my buying for a little bit. Will definitely consider again once I began my search anew.
Response from current dealership:
Thanks for the five stars and kind words! We hope to earn your business in the future!
Sep 3, 2018
Slow to respond with any answers, felt like it was a bother to them. Kept wanting me to come in the office to talk when I live 180 miles away. Wasted my time...
Response from current dealership:
Hi Danny, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about your experience. Please contact Jared McCarty, Sales Director, 817-299-2241.
Aug 31, 2018
Worked very hard for my business. Have the best prices in town.
Response from current dealership:
Jim, thanks for the five stars! We truly appreciate the chance to earn your business!
Aug 22, 2018
I can say they're all doing it. You inquire about a vehicle and they call you all day. But when you get there it the same old routine. Hi Bob didn't we sell the black truck, oh yes we did Jack.Well I have another with less miler but more MONEY. But it's funny to me because the truck I was inquiring about was overpriced. They should be courteous enough to call when they sell the ghost vehicle But I will say it's not just this dealer all of them use the same trick.
1 people found this review helpful.
Response from current dealership:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about your experience. Please contact Jared McCarty, Sales Director, at 817-299-2241.
Aug 8, 2018
GuruT5BBD
I forwarded an offer to the dealer, twice. I did not hear back from them. I called them then was told they are very aggressive in their "on line" pricing and this was the bottom price. The lady I spoke with was cordial.
1 people found this review helpful.
Response from current dealership:
Hi, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about your experience. Please contact Jared McCarty, Sales Director, at 817-299-2241.
Aug 5, 2018
GuruTJXK2
Quick communication!
Response from current dealership:
Thanks for the five stars! We hope to earn your business!
Jul 23, 2018
bpopeff
Great!!
Response from current dealership:
Thanks for the five star review, we appreciate it!
Jul 19, 2018
Great follow up
0 people found this review helpful.
Response from current dealership:
Thanks for the five stars, Brent! We hope to work with you again in the future!
Jul 2, 2018
Even though the truck had been on CarGurus is for over 40 days, it only had 7 miles on it and wouldn't be released from the loaner program for at least another three months. I was promised that they had similar vehicles for a similar price on site. A quote for a similar vehicle came back $7000 higher. This dealer uses these vehicles for the old bait and switch routine. AVOID VANDERGRIFF CHEVROLET!!!
12 people found this review helpful.
Jun 22, 2018
Very helpful and prompt.
Response from current dealership:
Thanks for the five star review! We truly appreciate the opportunity to earn your business!
 
Jun 3, 2018
I called up to the dealership to inquire about this vehicle and said I could come up and test drive it. So they set me up a time and I show up and find out it’s in the shop and the mechanic that was working on it (doing oil change and whatever else) had left for the day. So I had driven an hour to test drive this truck that wasn’t even ready to test drive when they had told me it was. And on top of that, the sales man the manager set me up with was either new or hated his job becuase he really didn’t seem that interested in selling this truck to me or for that matter helpful to me at all. The salesman was also suppose to call me back whenever it was done and ready to be sold and he never did and sold the truck to someone else.
12 people found this review helpful.
Jun 1, 2018
Great experience!
0 people found this review helpful.
Response from current dealership:
Thanks for the five stars, Tommy! We hope to work with you again!
Jun 1, 2018
Vandergriff email me very quickly, I’m unsure if I want to buy now or wait till November
1 people found this review helpful.
Response from current dealership:
Thank you for your review, Eddie! Whenever you are ready to buy, we are excited to work with you! Take care!
May 20, 2018
DeeUrquhart
Was talking to dealer about truck while it was already sold. Went to dealership and noone came to assist me.
8 people found this review helpful.
May 13, 2018
Very good customer service and everyone was really helpful. I would recommend people to get a car from thia dealee. The price was unbelievable the beat peice i seen.
1 people found this review helpful.
Response from current dealership:
Thank you for the review and recommendation, Julian! We are happy to hear you enjoyed working with our team. We hope to work with you again!
May 9, 2018
Matthew Tate from Vandergriff contacted me within the hour...He forwarded me to Randy Riley...Who worked with me to get the car I wanted... The listing was accurate...The car is in mint condition...I was greeted before I even got out of my car...They greeters were friendly & helpful...My work with Randy was easy, helpful & very customer oriented...He made my experience pleasant & comforable... EveryoneI I dealt with was professional & made me feel welcomed...I would definitely come back to Vandergriff Chevrolet - Arlington & recommend this dealership...THANK YOU...
2 people found this review helpful.
Response from current dealership:
Thank you for the review and recommendation, Nancy! We are happy to hear that our team went the extra mile for your visit with us. We look forward to working with you again!
May 8, 2018
Very nice dealership.
0 people found this review helpful.
Response from current dealership:
Thank you for the review, Frederick! We truly appreciate the opportunity to earn your business!
May 5, 2018
It was a great experience purchasing my pathfinder.the SUV was impeccable .good job guys.
Response from current dealership:
Thanks for the five stars, Oswaldo! We are thrilled to hear that you had a great experience with us. Enjoy your new Pathfinder!
May 4, 2018
GuruWYDQ3
Great experience at Vandergriff Chevrolet!! My salesman was very helpful!! I will tell family and friends!!
Response from current dealership:
Thank you for your review and recommendation! We are happy to hear you had a fantastic visit with us. We truly appreciate your business with us!
 
Apr 26, 2018
Dealer was great! VT was awesome
Response from current dealership:
Thanks for the five stars, Brittany! We appreciate your business with us!
Apr 17, 2018
Did not buy from them. Very easy to work with.
1 people found this review helpful.
Response from current dealership:
Thanks for the great review! We look forward to seeing you again at Vandergriff Chevrolet!
Apr 16, 2018
Good experience, especially with my sales rep. Rod.
1 people found this review helpful.
Response from current dealership:
Thank you for the great review! We hope to see you again in the future!
Apr 16, 2018
brinsonp
Everybody that I dealt with was great.
2 people found this review helpful.
Response from current dealership:
Thanks for the five stars! We'll see you next time at Vandergriff Chevrolet!
Apr 10, 2018
Bubdad
very unprofessional. Daisy called and when i asked for info on the truck all she wanted was a credit app filled out. We were disconnected - one week later after calling back and leaving messages - she started out with credit app again and sent me emails asking for credit app before we ever discussed a vehicle. Still don't know the details of the truck i asked about 3 weeks ago ..
10 people found this review helpful.
Apr 7, 2018
Good people and good deal.
Response from current dealership:
Thank you for the review! We truly appreciate the opportunity to earn your business!
Apr 6, 2018
GuruZS7NM
They were fast in responding answering my question but it's kind of a sad cuz I live a long ways from the Dealership if they would have been closer a lot closer I would have gone same day that I was looking at the truck.
1 people found this review helpful.
Response from current dealership:
Thank you for the review! We are glad that you enjoyed working with our team. We hope to work with you in the future!
Apr 3, 2018
Very helpful and was willing to workout deals.
Response from current dealership:
Thanks for the review, Allen! We appreciate the chance to earn your business!
 
Apr 3, 2018
Jeffrey was great to work with. Would recommmed this group of folks to anyone purchasing a new or used car!
1 people found this review helpful.
Response from current dealership:
Thank you for the review and recommendation, Jennifer! We look forward to working with you again!
 
Mar 30, 2018
Excellent at all leveled.
Response from current dealership:
Thanks for the review, Bob! We look forward to seeing you again at Vandergriff Chevrolet!
Mar 15, 2018
Guru9P16C
Cruz is awesome! Although I still haven’t purchased a vehicle, he keeps in touch with updates etc. Vandergriff Chevrolet is my first stop for car shopping!
1 people found this review helpful.
Response from current dealership:
Thanks for the great review! We are thrilled to hear that you enjoyed working with Cruz. We hope to work with you again in the future!
Feb 26, 2018
very fast response, good to work with
Response from current dealership:
Thanks for the great review! We truly appreciate the opportunity to earn your business!
Feb 12, 2018
One of the worst dealership experiences I’ve ever had. This says a lot, considering I’m an old “car-dog” myself. I was extremely interested in the zr2! So I sent in the lead. Me knowing the run-a-round that I may endure - I sent in informantion about my trade (which I already knew it’s value). I have a TRD pro on order. Well I received a generic email, followed by another generic email asking me info about my trade that I had already sent about. I replied, while in the midst of that. I got off of work early so I came home to change and pick up my wife so I could test drive the zr2. Now this probably took 45 mins - no reply. So we take the hour commute to the dealership. When we got to the dealership NOBODY helped me. When I say nobody, I mean we must have walked by 15-20 people and NOBODY said a peep to us. There was a group looking at the new Vette and more concerned about that instead of helping us. So we found the ZR2 on the showroom looked at for about 30 mins. Walked to our car. Decided I really liked it and wanted to test drive it. So I swallowed my pride and went to a salesman - sitting doing nothing and asked for a test drive. Well him doing nothing was more important. So he passed me on to another guy. This guy knew nothing about the truck (which I did - so no big) but he allowed us to drive on a god awful empty diesel truck (which I told him was bad - “but he likes to gamble”). anyways that took 45ish minutes. So we drove back the hr, showered, and was making lunch to than get a response on my trade. They offered me nearly 8k lower. Tbh I replied back about how low it was and how crappy of a job she did (which imo she needs training-actually the whole dealership as a whole needs it.) and never received a response. The funny part about all of this is. I was a buyer and was going to back out my TRD pro deal for this. But my experience lead me right back to the pro. Thanks Vandergriff for having such terribly trained people in my process. From one car dogg that was pretty good at what he did. You guys need some help. Lots of it imo
13 people found this review helpful.
Jan 20, 2018
GuruLP47
I like this dealer. Will be checking this armada out today.
0 people found this review helpful.
Response from current dealership:
Thanks for the review! We look forward to doing business with you!
Jan 12, 2018
Unfortunatly the vehicle in question was ultimately out of my price range. They responded quickly and are presently looking for something that i can afford. A very pleasent experience.
1 people found this review helpful.
Response from current dealership:
Thank you so much for your rating and feedback! We are glad to hear that your experience was pleasant! We will work hard to find you a vehicle in your price range! In the meantime, please let us know if there is anything more that we can do.
Jan 11, 2018
Great service! Just not quite the vehicle we wanted! but work with low credit!
2 people found this review helpful.
Response from current dealership:
Greetings Shelby! Thanks for your review and rating! We're sorry that we weren't successful in providing you the vehicle you needed. Please let us know if there’s anything we can do to assist you in the future!
Jan 6, 2018
They were very helpful, but the truck was already sold.
Response from current dealership:
Thank you for your review, Brandon. We hope to do business with you again in the future!
Jan 3, 2018
Car had been sold already. A week later it is still on listed for sale on cargurus.
8 people found this review helpful.
Dec 30, 2017
Clinn
Friendly, no hassle, painless. I highly recommend vandergriff low pressure sales approach.
2 people found this review helpful.
Response from current dealership:
Thanks for the five stars! We truly appreciate the opportunity to earn your business!
Dec 23, 2017
They were very helpful and contacted me right away
Response from current dealership:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Dec 22, 2017
Bossbardo
Excellent!! I found the car of my dreams here!!
Response from current dealership:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Dec 13, 2017
From the test drive to the financing, they did an awesome job!
2 people found this review helpful.
Response from current dealership:
Thank you for the great review, Matthew! We truly appreciate the opportunity to earn your business!
Dec 13, 2017
The particular truck i asked about was sold by the tine i got tbere but they made me a deal i couldnt refuse on an alternative vehicle that i happuky purchased.
3 people found this review helpful.
Response from current dealership:
Thanks for the great review, Darryl! We wish you many happy miles in your new truck!
Dec 10, 2017
Itsmemannyt
I worked with Bill Vick, Donald Larrabee, and Shane Tucker. They made the car buying process very easy and hassle free, also I let them know what I was looking for and the payment range and they got me everything I was looking for. A+ rating from me.
3 people found this review helpful.
Response from current dealership:
Thanks for taking the time to share your experience with us! We are thrilled to hear that our team made your visit with us fantastic. We truly appreciate the opportunity to earn your business!
Oct 30, 2017
Luis is Excellent, thats about all i can say. and their vehicle prices are very very competitive.
2 people found this review helpful.
Response from current dealership:
Thanks for the great review, Anthony! We are happy to hear that you enjoyed working with Luis. We hope to be of service to you again!
Oct 24, 2017
Jmack14
Great service
Response from current dealership:
Thanks for the great review! We hope to be of service to you again!
Oct 14, 2017
Joseph Albritton
Over he phone they were very responsive. Made an appointment to drive it and told them I was 2.5 hours away from them. Driving into the dealership they called to tell me that it was sold but to come on in and look around. They never called to let me know they were trying to sell it to someone else. When I came in they were rude in person and just said it happens. Completely different experience after they had sold the vehicle. They got what they wanted so who cares about the customer.
11 people found this review helpful.
Read 19 old reviews
Feb 16, 2017
Good response ✅
Response from current dealership:
Thank you for your feedback, Raza.
Feb 3, 2017
Delta_2210
5
I have had a pretty good experience with this dealership. Rodolfo Ramirez and Kim are the men to see. They've been so helpful
Response from current dealership:
We're lucky to have Rodolfo and Kim on our team. Thanks for recognizing their efforts, and thanks for choosing Vandergriff Chevrolet!
Nov 29, 2016
I left a comment for them not to call before 3pm, I work overnights and sleep during the day, the next day while I was asleep they called starting at 9am the at 11am then again at 2pm.. I tried calling back but the person that called me was not available, so I left a message with the same instructions to not call before 3pm.. next day same exact times, same person I left the message to not call before 3pm, they were not even sure what truck I was looking for and tried to get me to come look at some cars... no I am looking for a truck, after a few messages I have decided not to do business this company, the one star is due to the fact that I only dealt with one person and they were not very professional and I feel they were just fishing for a lead and not contacting me with my vehicle inquiry
8 people found this review helpful.
Response from current dealership:
Billy,
We're sorry about the inconvenience that we caused. Is there anything that we could do to make up for it? Our General Sales Manager, Kelly Cook, would like to speak with you and help you get what you are looking for. We urge you to reach out to her at your earliest convenience at (817) 299-2254. Thank you!
Nov 13, 2016
In order to make up for their over the top low price, they low balled me on my trade by $4500. I did my research prior to coming in to the dealership, as well as had my car appraised at another dealership. When I reached out to management...They never called me back. When they sent me a generic email to see how my experience was...they never replied. Pitiful!!
9 people found this review helpful.
Response from current dealership:
Thank you for the feedback. We're sorry that this happened. It sounds like we may have dropped the ball here if we didn't respond. Is there a way that we could make it up to you? We value our customers and always want to make sure that they are satisfied with their interactions with us, whether a purchase is made or not. Please reach out to our General Sales Manager, Kelly Cook at (817) 299-2254. Thank you.
Nov 7, 2016
Was contacted made an appointment to test drive a few days later, but sales person contacted me to inform me that it sold the night before. I appreciated that.
0 people found this review helpful.
Oct 27, 2016
Appraisal value for my car was several thousand dollars lower than two other dealerships.
4 people found this review helpful.
Response from current dealership:
Thank you for your review. Please know that we pride ourselves on our honesty and customer service and we apologize that you were unhappy with your visit. We take a lot of factors into account for providing appraisal value and would appreciate the chance to speak further about this issue. Please reach out to Bob Clark at (817) 299- 2311.
Oct 25, 2016
They did respond to me quickly however; I feel like their intensions were to bait and switch. The vehicle I was interested in was listed on there website but was told that they sent it to the auction and they were trying to offer me another vehicle.
4 people found this review helpful.
Oct 20, 2016
Great job with out pressure
Response from current dealership:
Anthony,
Thank you for your review! We are glad you enjoyed your experience and look forward to working with you in the future!
May 20, 2016
This vehicle was once 12,995 the day I asked to have an appointment to check mouth e car the prices that same day automatically raise 8,000 more dollars when this car with its mileage and condition is only worth 15-16 thousand on blue books
4 people found this review helpful.
Jan 13, 2014
Good
Jan 3, 2014
Very easy to deal quick to respond to email plenty of stock
Jul 16, 2013
Was present a dirty car. Said he didn't have time to wash it so he just rinsed it down. Then the sales agent tells me that he has another appointment shortly like telling us we are done after I told him that the car was not as the pictures showed. The car hadn't even been through ispection yet. Sales agent was full of himself. Not the way to make a sale.
1 people found this review helpful.
Jun 19, 2013
Horrible experience! Made an appointment to look at 1 car(which I called & asked if salesperson knew car was still available,she said yes I can see the car )she ,couldn't find the car ,finally found ,then couldn't find the key.The minute we got there,they handed us a credit report form BEFORE we test drove car,had not even looked at car yet!Spent over 2 hours there ,waste of time ! They also emailed and called several times to verify our appointment in the 1 1/2 after I made appointment -it was really frustrating they kept confirming.I have credit score of 795,had been preapproved by my credit union,had $7,000 to put down & they still tried to get all my financial information before I even test drove a car.I am 24 yrs old ,Thank Goodness someone was with me that told me not to let them run my credit right off the bat!
1 people found this review helpful.
Feb 18, 2013
Called back with info.
Feb 12, 2013
It was a pleasure working with my salesman Austin, he had to play chauffeur for me to drop off my U-Haul truck, then again to the Bank, the entire experience was probably the single easiest for buying a car ever! I highly recommend Vandergriff internet service, and especially Austin!
Jan 12, 2013
Emailed right away and willing to talk to you and help you with your needs. But very pushy and over priced.
1 people found this review helpful.
Oct 2, 2012
Five star dealer, found me exactly what I was wanting, quick, professional, friendly and the best price I could find anywhere!
Sep 24, 2012
Second purchase from this dealer and a bit disappointed at this point. We got home late the night of purchasing to find that the vehicle was missing equipment that the dealer clearly stated was installed on this vehicle. We are now waiting to see how they try to resolve the issues we have found.
1 people found this review helpful.
Jun 25, 2011
Ok so I give the service guy Chris 5 stars.. however the sales rep for a new car tried hard to push me into a car I did not want and out of the car I did... very uncomfortable. I will forgo his name but the sales department really turned me off. So hence the 3 star. 1 for sales 5 for service.
1 people found this review helpful.

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