Holiday Chevrolet

Prompt response to initial on-line request. I never received a quote via email or callback from salesperson I left VM with. One individual asked if I received the quote he had sent. I replied I had not, but then no follow-up to my request to resend.

I had the best experience with this dealership!! Great people to deal with and a seamless translation and rather quick which at a car lot is a must for me. It was worth the drive for a great vehicle and great service!

These guys were great!!! I'm a single mom and I felt totally comfortable and confident that I was getting a good deal. They worked with me and it was by far the easiest experience buying a car I have ever had!! Will never use anyone else as long as they are in business!! I bought this car and am loving it!!

Best new car purchase experience in my 59 yrears. They beat everyone else's price.

Amazing people. They helped me thru out the process. I didn't go with the same vehicle and bought my new car elsewhere. But they were still super friendly and did everything they could.

Very reasonable.

Kim the internet concierge was very attentive. Salesman no so much.

The sales team were great and they offered exceptional deals.'

Great experience. They were prompt in getting back to me and offered a fair price.

Great place took time to explain details answered all questions honestly

very easy and enjoyable experience, leaps and bounds ahead of other dealers I have been in contact with.

Very nice people to work with

Nice salesman, responds slow and the deal took a long time

Had several calls from different salesperson this dealership but, the dealership is 200 miles away. Not economical to run up there for a test drive on every vehicle.

Did not say if the truck was still there

Awesome

The best car buying experience ever. Kraig was amazing. Thank you Holiday Chevy for your exceptional customer service. I found the car online, went to see it and it was delivered the next day. I will highly recommend this dealership. Thanks again,

Dealer has contacted me on various occasions. Although they claim that they will not let money miss a deal, they were not willing to come off the price. having said that, they were very professional and courteous and shows some persistence. I may still ride up to see them, no negative feelings.

Great shopping experience

Great over all experience.

Simply asked for price which they were not willing to give over email.

Dealer responded but car was already gone by the time I was contacted....

Very serious. Even when I told them I am in Norway on the other side of the world they followed up.

Great deal. Everything went really smooth. Awesome service

Promptly let us test drive the car.

Made intial contact and followed up

Thank you for making our Truck buying experience seamless and easy!

A gentleman wrote me back, telling me the vehicle was gone. A lady contacted everyday after, for about three weeks. I told her I talked with him and the vehicle was gone. She continued to flood my inbox, disregarding my reply. She was very overbearing.

It was the best buying experience I've ever had. From Kraig through Lucky in finance. I was in and out in an hour

Excellent experience

They were active and polite.

Very good

Fast, Kraig and Lucky did a great job.

We were looking at several different cars and places.Holiday responded quickly, but we decided on another car.

not very willing to negotiate. Tried negotiating after i had already found a vehicle.

The dealer was quick to respond and followed up as well.

could not have been better, only dealer that would work with me to get manageable payment on a quality product that I truly wanted

Quick response but due to price was not able to make a deal

Quick response, friendly, little pressure. Very happy with my experience.

Adam responded quickly and was very helpful

Emailed me back quickly

Responded quickly and very helpful

Great people, great experience

Called but already bought locally. Was very nice and understanding

Quick response, did not buy Kia, But will contact them next time we look for a new or used car.

Staff was very helpful in answering questions and reviewing my options. The buying experience was refreshingly painless because they didn't try to pressure me into spending more on a warranty or change pricing from what was advertised online.

Great communication.

Great

Great dealership. No pressure buying. Would buy there again!

The response was great. Salesman called me and emailed me several times. They did tell me it was a ford dealer and I couldn't expect him to answer me question about the uconnect on a Chrysler town and country minivan. But overall not too bad

Didn't want to buy anything here because they were to far away, but they kept in constant contact. You definitely won't be ignored.

Page and Ryan where easy to work with through the sales process and Jeramy in the FI office completed a smooth transaction. I never left my home to test drive and purchase the vehicle with all options I was looking for. I would/will give them repeat business.

Great car good service could not ask for any more

Phoned me back directly within a day or so. Good customer service!

Great vehicle. Great price. Great service.

sent e-mail inquiry about 2010 corvette grand sport that I was interested in purchasing.dealer responded that evening {Jan.24th} asking for additional info which I sent to them that same evening.Heard nothing back.Called dealership back on Jan.28th talked to Kraig the internet rep. gave him the info again. He said he would get with his boss and get right back to me.Today is Feb.2nd and still have NO response. In a way I am kind of happy.Just closed a sale with VROOM who took the time to deal with me.Just purchased from them in less than 24 hours

First off when I called the internet manager over the phone ,Kraig we was non informative and very brief. Also, never asked for my information. I also sent an email to Kraig and still no response.Then when I drove to the dealership to see the car , David was my salesman, seemed to be alright. We test drove the car and came back and he showed me the numbers. I replied, if you all can pay my TT&L(850$), we have a deal. David plainly said, No. So then I proceeded to leave the dealership, shook his hand and said if you all want to make a deal let me know and I walked out. Now I just drove 2 1/2 hours and David did not even have the common courtesy to introduce me to his manager, this made me feel 2nd rate. In my experience as a salesman you should never let a customer leave without TO to a manager. The next morning I call David and ask if they would meet me in the middle, he once again was quick to say NO! So I left the deal at that. Now since it is the end of the month, I get a call from David a week later saying , hey I spoke with my manager and we can take the 400$ off. So I'm thinking to my self that I wasted my time , gas and money a week ago but know you can the deal. This leaves a real salty taste in my mouth and will never go back and not recommend any of our family that lives in that area to Holiday Auto Group of Whitesboro , Tx.

Ok response but the car was not for us.

Very disappointed in the lack of service on the phone and the Internet Manager replied to my email request with 1 four letter word. Will not ever driver that far to deal with a company with bad service.

Customer Service was ok but would not budge on asking price.

Very straightforward and honest. They didn't harass us like some dealerships will. Got an amazing deal and awesome trade-in offer. Couldn't be happier with them!

Awesome customer service. No haggle, best deal offered up front. No other dealer could match it. Drove a new truck home.

No price adjustment available.

very helpful bought my car here

I had to contact him several times before he responded to me.

Quick follow-up provided. Thanks.

I had such pleasure doing business with Jeramy Hansley, the Sales Manager, Justin in finance and everyone else at Holiday. There was one gentlemen that initially helped us on our first visit to Holiday that was so helpful and kind and unfortunately I can't remember his name. They are extremely professional and honest. I truly enjoyed dealing with them. We were in and out of there in record time and on our way home with our new car. I told my husband I couldn't believe how smooth they made the car buying process for us. I will refer all my friends/family there and when we are ready to purchase another vehicle down the road, we will be taking a trip back to Whitesboro, TX to see Jeramy and crew at Holiday.

I asked the internet salesman 3 questions about the vehicle by e-mail. He fully answered 1 question, 1/2 answered another, and didn't have enough time to answer the 3rd. (I guess) His total answer was 5 words.