Bill Kolb Jr. Subaru

252 Route 303
Orangeburg, NY 10962
Map & Directions

Sales: (845) 999-1257 Service: (845) 398-6300

Today 9:00 AM - 9:00 PM (Closed Now)
Show business hours

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Dealer Details

Bill Kolb Jr. Subaru

18 reviews
Today 9:00 AM - 9:00 PM (Closed Now)
252 Route 303
Orangeburg, NY 10962

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jan 15, 2020
Low stress experience
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Jan 20, 2020
Response from current dealership:
Scott, we’re delighted we could deliver an excellent experience! - Bill Kolb Jr. Subaru Team
Jan 4, 2020
Good until I purchased. After would not accept calls or text. Dishonest and charged 2 000 dollars more for warrant just snuck it in and my daughter signed the paperwork. I should have given them zero star. Have not received registration yet. THEY ARE A FACTORY not a dealership People should be aware that Subaru has many safety features and you have to know how to use them as well as the computer. BILL KOLB SHOWS YOU NOTHING
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Jan 13, 2020
Response from current dealership:
Robert - There are many concerns mentioned here and I think it would be best if we discussed them directly. Without your last name I won't be able to locate your contact information, so would you please give me a call? Thank you, Tyler Evangelista - Internet Manager - 845-398-6342
Dec 2, 2019
Fantastic dealership. Sonny was amazing and made great efforts for me, made sure I got the car fax, texted me a video of the car all cleaned up. Took out blemishes, dings and scratches and just made everything run so smoothly. Went out to lunch and everything was done when I returned. The managers were very accommodating and said okay to my requests. A+++ rating as far as I am concerned. Bought the car, love the car. Highly recommend this dealership and Sonny as your salesman.
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Dec 3, 2019
Response from current dealership:
Janet, thank you for the 5 star review. We couldn't be more pleased to hear that you enjoyed working with us. Providing our customers with exceptional service is very important to us here at Bill Kolb Jr. Subaru, and we are happy to hear that we made that happen for you. Sonny is amazing, and we will be sure to let him know that you appreciated his help. We look forward to seeing you again!
Oct 2, 2019
This was an amazing and stress free experience. I did not feel like the salesperson was pushing me one way or another; he was simply showing me the cars they had that fit our requirements. EXCELLENT experience.
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Oct 2, 2019
Response from current dealership:
Hi Sherri - At Bill Kolb Jr. Subaru it's our goal to make the car-buying experience as easy as possible and we are so glad this came through to you! We are delighted that your salesperson helped you find the right vehicle. Thank you for your business and rave review!
Sep 24, 2019
Very helpful
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Sep 24, 2019
Response from current dealership:
Thanks so much, Kim. We look forward to working with you in the future!
Aug 24, 2019
Professional and courteous
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Aug 26, 2019
Response from current dealership:
We are so happy our Bill Kolb Jr. Subaru team earned your five stars, thanks Lawrence!
Jul 4, 2019
Good experience with dealer but the car was unfortunately sold already
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Jun 23, 2019
I replied to the email that I was not interested in the vehicle and that I was looking for something closer to my home. I have been inundated with emails since. Wish I never inquired.
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May 20, 2019
The Sales person, Frank Tinelli has been working close with me to ensure that everything I expected is happening. It includes follow up and trying to obtain things which may have been missing since this was a used car. I appreciate his commitment to detail and follow up. Once the price was set and the vehicle is delivered many sales persons will walk away and are never to be seen again. I appreciate how Frank committed to taking care of a few items and looks to be following through.
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May 14, 2019
Amazing, Frank really helped me through my first car buying process. Would be recommending anyone here.
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May 8, 2019
Return call and email came quickly I wanted a certified used Subaru and they don’t offer certified used
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May 1, 2019
Very nice he did contact me
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Apr 23, 2019
First of all the first car he brought was the wrong car and then he brought the second car, the radio was not working. Mr. Salesman was very rude and treated us like we were there asking for a free car. The first words that came out of his mouth when we sat down were THERE IS NO ROOM FOR NEGOTIATION THE PRICE IS SET. Im not saying is a bad dealer but definitely a bad salesman. Good Luck.
2 of 2 people found this review helpful.
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Apr 21, 2019
fast reply
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Feb 26, 2019
I bought my first “new” car from Bill Kolb Jr. Sabaru. I drove an hour and a half to them and it was so worth it! Such an upbeat, kind, friendly, and helpful atmosphere. As soon as you walk into the door you are greeted and asked what you need help with. Every time we had questions and called we were directed to whoever we needed to speak to. I recommend this dealership 100%. Definitely will be going back in my future!
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Feb 1, 2019
Professional and friendly car buying experience.
1 of 1 people found this review helpful.
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Dec 9, 2018
Outstanding dealer....currently trying to get things together to grab that car... Awesome service
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Mar 2, 2018
Fast response.
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Dec 4, 2017
They responded prompt
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Nov 22, 2017
They were very responsive. Had a great time working with The sales manager. Front desk folks were very aware of trying to give great customer service. A good experience. My daughter loves her new car.
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Nov 16, 2017
My salesman John was great. He was very enjoyable to talk to . But like any car deliver some stuff was out of hands . I ended up paying a lot more for the car I wanted . Couldn’t really get the rate I wanted . But I love the car it was the car I was looking for and it is really hard to find
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Nov 7, 2017
They contacted me a couple of times emails and phone calls
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Nov 2, 2017
Dealer was quick to respond. There was no pressure sales tactics. My buying experience was great.
1 of 1 people found this review helpful.
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Oct 15, 2017
Professional personal
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Jan 23, 2017
i call to make appt. to see the car i was told yes i can go but the person was not aware at the moment that it was not available and call me right away to let me know it was not available and i liked that he was honest and quick to call me before i left home because i live about an hour and 1/2 away (upstate). Thank you for your honesty. Becky
2 of 2 people found this review helpful.
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Dec 29, 2016
Great!
0 of 1 people found this review helpful.
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Dec 6, 2016
Very friendly staff
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Nov 27, 2016
Was looking to make sale same day. Was interrupted ever time i talked by rich asked to speak to another sales consultant , and he kept cutting me off too. So i told him have a nice day and went to two other dealers still looking!
4 of 4 people found this review helpful.
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Nov 26, 2016
Bought a pre-own crosstrek. The process was smooth. Providing more detail info about each available car will certain be helpful and fill up the missing star I rated.
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Feb 26, 2016
Very good
1 of 1 people found this review helpful.
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Nov 9, 2015
Very professional staff, no hassle pricing, and a fair valuation of my trade in. I couldn't ask for more. Ask for Howard, he'll take care of you.
2 of 2 people found this review helpful.
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Dec 6, 2014
Very helpful and patient. Good experience overall
1 of 1 people found this review helpful.
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Oct 29, 2014
good.
1 of 1 people found this review helpful.
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Jun 18, 2014
"The worst car buying experience I have ever had. The 2014 STI that was sold to me had so many issues. The service department and dealership should be ashamed of them selves. Subaru should not allow this dealer to use it's name. I would highly recommend going else where when purchasing or servicing your subaru. Because of Bill Kolb Jr subaru I will never purchase another subaru again."
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Mar 10, 2014
No haggle pricing on used cars is a wonderful experience.
1 of 1 people found this review helpful.
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Jan 14, 2014
I bought a Subaru Outback from this dealer. Sonny, the salesman was very nice and he showed me the car I wanted to see and did not try to push any other cars. I had a good experience at this dealership.
1 of 1 people found this review helpful.
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Oct 11, 2012
Excellent dealership, professional courteous sales associates. Very pleasant experience
1 of 1 people found this review helpful.
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Aug 15, 2012
Unprofessional, uninformed & rude...basically suck & don't even deserve 1 star.
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