Bastan Auto Center

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7469 Mission St
Daly City, CA 94014

Sales: (650) 755-0500

Today 10:00 AM - 7:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 22, 2018
They have good cars
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Mar 22, 2018
Really like the dealer
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Dec 24, 2017
Kind and helpful
0 of 2 people found this review helpful.
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Jun 18, 2017
Guru1GZ5
I give this dealer five stars helpful, friendly, and knowledgeable. The dealer follow-up immediately with me.
4 of 5 people found this review helpful.
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Response from current dealership owner:

I just wanted you to know that we truly enjoy working with you and feel honored to be your chosen us for your vehicle purchasing.
Your business is much appreciated, and we will do our very best to continue to meet your service needs like extended warranty in near future.
Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.
Thanks again! We look forward to serving you for many years to come.
Best regards,
M. Bastanmehr
Jun 16, 2017
I only spoke with the person in charge of EV's, on the phone. Very friendly, no pressure, informative person.
3 of 4 people found this review helpful.
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Apr 12, 2017
Replies lightning speed
3 of 4 people found this review helpful.
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Mar 28, 2017
cordial, just too far away for me to go.
3 of 5 people found this review helpful.
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Feb 19, 2017
Dynasty_8109
Dealer had priced vehicle high and was unwilling to negotiate to the average prevailing price, even when I showed him comparable listings. We had the car inspected and he was unwilling to fix the issues that were identified by the inspection. Definitely not worth the drive to Daly City.
20 of 21 people found this review helpful.
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Feb 11, 2017
Integra_3819
Great service!
3 of 4 people found this review helpful.
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Jan 30, 2017
Way overpriced and would not negotiate at all.
15 of 16 people found this review helpful.
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Nov 17, 2016
Dealership was very rude. I was passed to 4 different sales guys each one telling me the other didn't know what he was saying.
15 of 15 people found this review helpful.
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Jul 11, 2016
This was one of the stranger experiences I've had while car shopping. Lots of mansplaining and not being taken seriously, which is honestly why they lost the sale as it was the car I wanted before I interacted with them. They made me feel like my questions were odd: Can I take it to a mechanic before buying? Can I test drive the car? etc. were met with "Why would you want to do that, how do we even know you're serious" type answers. The vibe during my entire visit was a bit antagonistic and one of reluctance to deal with me...not sure if they were trying to play it cool so that they had the bargaining leverage, or if they thought I was just there to waste their time for some reason...but it was a huge turnoff. They also kept trying to distract me from my focus on sticker price, and at one point I had to be very blunt and ask them to stop doing that. The car is overpriced and my attempts to point that out were ignored and even scoffed at, at times. They KBBed it in 'Excellent' condition and it definitely is more in the 'Good' category. The interior is in decent but not excellent shape, for example, with nail polish stains on a seat belt and some fraying of the seating. All of this is to say that while I understand haggling is not fun for most and always injects a bit of antagonism into the air, this felt much worse than my other experiences and actually made me go running back to the dealership right across the road, where I was treated respectfully and fairly and like an adult. (I look very young and am female, gasp).
28 of 29 people found this review helpful.
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Response from current dealership owner:
did not know who she is and after looking our paperwork, how we could possibly do all these to customer
First: We  sign all over at the store, you can take our car to your own technician and have them look at the car as long as it takes and requiring the valid insurance if you don't have valid insurance, make an appointment and we will drop off for you!
secondly,  our dealership is only one who has the pricing on front windshield in our car at this area!
Thirdly, KBB value is on the windshield too by VIN, usually, customers pull up the KBB value with their handheld devices of average pricin
 More ...
Jun 23, 2016
Really good place to do business and get a good car that will take care of you.
3 of 4 people found this review helpful.
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Read 13 old reviews
Mar 18, 2016
Gentleman who contacted me back left a friendly voicemail. Reason why I hesitated on even calling him back, I saw the car on carsdirect.com and that site said the was located in Stockton, ca. Just seemed suspicious and deterred me from continuing with that car/dealership in Daly City.
6 of 7 people found this review helpful.
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Jan 31, 2016
migration_vargaspace
Excellent. Bought a 2009 Rav4Sport. I am very happy!
2 of 3 people found this review helpful.
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Jan 18, 2016
ltsgarage
5
Nice vehicle I just didn't make it to see it They responded pretty fast
1 of 1 people found this review helpful.
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Jan 2, 2016
Cool peeps
1 of 4 people found this review helpful.
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Dec 1, 2015
Very Nice, Quick and Easy.Armando was very helpful. I recommend this dealership.
2 of 3 people found this review helpful.
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Aug 13, 2015
We took the car for a test drive & bought it right away. Service was without pressure in this small local business.
2 of 2 people found this review helpful.
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Aug 10, 2015
Very communicative, willing to negotiate, though I didn't buy the car.
2 of 2 people found this review helpful.
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Aug 6, 2015
Very nice car at a good price. someone beat me to the deal.
1 of 1 people found this review helpful.
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Jul 15, 2015
Great customer service, quick and perfect financing.
2 of 2 people found this review helpful.
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Jul 10, 2015
Dealer responded quickly, via e mail and phone.
1 of 1 people found this review helpful.
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Apr 9, 2015
Nice car.but high priced.and worst customer service.
2 of 2 people found this review helpful.
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Nov 22, 2014
Salesman seems like he just woke up when we spoke. Not really interested on doing any business at the time i called them
2 of 2 people found this review helpful.
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Response from current dealership owner:
Hello Drew, My name is Moe Bastan general manager,  have a question by your comments.
Could you please elaborate for me to correct the out come of this matter. would like to now
When have you visit our store? What car you were interested? and what was the conversation?
I really appreciated your time and effort to this matter to helping us on our customer care. Thanks.
Aug 30, 2012
Very helpful, flexible, and when incorrect DVD for GPS was given to me Mr Bastan without question sent the correct one.
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Response from current dealership owner:
Hello Cheja
Your comments and suggestion making us more to be helpful to achieve our customer care goals.
your time and effort is appreciated.
Thanks for your business, our goal is customer satisfaction.

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