Automotive Specialties

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2903 N Madelia St, Spokane, WA 99207 - Map & Directions

Sales: (509) 484-5000

Nov 21, 2015
Responed to email fast. No hassle test drive and deal done in same day. Would go back to them again.
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Sep 5, 2015
This company really cleans up and services their used cars. They also sell highly rated, reliable cars. The price I paid was fair. They don't dicker and there's no BS.
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Jul 19, 2015
We kept getting handed off to another sales person. Dealt with three in total. First one handed us off because he had another customer coming in to purchase. We were not a sure bet, so that was more important. He couldn't answer all of our questions also. He "hasn't been doing this long" but when asked, he had been there for two years. Third was the most arrogant. Actually said that there might be lower prices cars but they might not be showing you all the details, like a big stain or something. If this dealer really wanted to sell cars, probably should have followed up with us. They had my phone number. I ended up going to Miller dealership in Spokane (Great Service) and purchasing two days later.
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Response from Automotive Specialties:

Melissa, I am so sorry to hear that you had a less than stellar experience with us. I also apologize for being passed around and not followed up with in an appropriate manner. We strive to do our best and we fell short in delivering a quality interaction with you. Thank you for sharing your experience so that we can improve our customer service.
Jun 30, 2015
Measure up to expectations, mainly just tell the truth, the facts.
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Mar 15, 2015
Small dealer that was simple and straight forward. I would also say the went out of their way to help us. It was evident that the weren't into selling junk either. If you are looking to haggle on prices however I would look else where, they were pretty up front about that.
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Jan 22, 2015
Good experience in spite of my giving them a difficult time. I was rude or anything , just ignorant of the process of buying a used car, since I had never our heed one my own. Scott was my sales representve, and everyone I worked with or talked to was helpful, friendly and informative. I would diffently recommend Automotive Specialties
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Old Dealer Reviews

Jun 17, 2014
They were quick to reply to my email and provided helpful info to navigate their wegpage. I indicated my strong interest. I would think they would continue to check with me. I guess that I should be glad I'm not being hounded.
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Jun 10, 2014
They were wonderful to us in helping find just the right auto for our needs.
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Jun 5, 2014
Knowledgeable and friendly; cars priced reasonably.
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Jun 3, 2014
Our salesman, Scott, was there from my our initial phone contact right up to when we signed the papers, a few days, later. Great customer service.
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May 8, 2014
The employee that assisted me, Scott, was excellent! He returned my email promptly and I felt, was exceptionally honest--admitted when he did not know the answer to something and offered accurate information. Very nice guy and I felt the answers I received had integrity, as I said, behind them and not just alot of b.s. so he could get me in there to purchase a vehicle. I will definitely be back because of this experience. :-)
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Feb 21, 2014
Great immediate contact
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Feb 3, 2014
very helpful, informative staff
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Jan 11, 2014
Friendly and knowledgeable sales staff. The car I looked at had been ridden hard and put away wet. Chose not to purchase the vehicle.
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Aug 18, 2013
positive experience, love my car!
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May 31, 2013
lindaz63
Responded in a timely manner.
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Jan 31, 2013
Highly recommend!
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Jan 24, 2013
love these guys!!! Dave and Jeff are great!!!
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