Automall Collection

218 Andover St
Peabody, MA 01960

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Sales: (978) 817-7060

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https://static.cargurus.com/images/forsale/2019/08/14/15/00/2018_ford_f-150-pic-7258008366202401084-152x114.jpeg

2018 Ford F-150 King Ranch SuperCrew 4WD Used Cars in Peabody, MA 01960

Great Deal
$6,215 BELOW
CarGurus IMV of $44,115

Price: $37,900

Mileage: 41,386

Location: Peabody, MA 01960

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2018 Ford F-150 King Ranch SuperCrew 4WD for sale - $37,900, 41,386 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Bluetooth, Premium Wheels, Backup Camera, Trailer Package, Heat Package, Tow Package
https://static.cargurus.com/images/forsale/2019/08/02/22/58/2016_bmw_x3-pic-1331921243073300398-152x114.jpeg

2016 BMW X3 xDrive28i AWD Used Cars in Peabody, MA 01960

Great Deal
$3,263 BELOW
CarGurus IMV of $28,163

Price: $24,900

Mileage: 18,456

Location: Peabody, MA 01960

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Description: Used 2016 BMW X3 xDrive28i AWD for sale - $24,900, 18,456 miles with Driver Assistance Package, Power Package, Navigation System, Bluetooth, Backup Camera, Heat Package, Climate Package
https://static.cargurus.com/images/forsale/2019/07/31/22/57/2016_bmw_5_series-pic-4260444220255107053-152x114.jpeg

2016 BMW 5 Series 528i xDrive Sedan AWD Used Cars in Peabody, MA 01960

Great Deal
$3,559 BELOW
CarGurus IMV of $23,459

Price: $19,900

Mileage: 45,461

Location: Peabody, MA 01960

Average time on market: 41 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Mineral Gray Metallic Description: Used 2016 BMW 5 Series 528i xDrive Sedan AWD for sale - $19,900, 45,461 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/09/14/07/14/2017_jeep_grand_cherokee-pic-2884917413224302499-152x114.jpeg

2017 Jeep Grand Cherokee Laredo 4WD Used Cars in Peabody, MA 01960

Great Deal
$2,960 BELOW
CarGurus IMV of $25,860

Price: $22,900

Mileage: 22,824

Location: Peabody, MA 01960

Average time on market: 45 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Velvet Red Pearlcoat Description: Used 2017 Jeep Grand Cherokee Laredo 4WD for sale - $22,900, 22,824 miles with Bluetooth, Backup Camera, Power Package
https://static.cargurus.com/images/forsale/2019/06/13/06/56/2016_bmw_x3-pic-3691636970004718242-152x114.jpeg

2016 BMW X3 xDrive28i AWD Used Cars in Peabody, MA 01960

Great Deal
$2,896 BELOW
CarGurus IMV of $24,796

Price: $21,900

Mileage: 48,491

Location: Peabody, MA 01960

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Sapphire Metallic Description: Used 2016 BMW X3 xDrive28i AWD for sale - $21,900, 48,491 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Power Package, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package, Premium Package, Comfort Package, Climate Package
https://static.cargurus.com/images/forsale/2019/10/11/19/35/2015_infiniti_q50-pic-7447659974009953137-152x114.jpeg

2015 INFINITI Q50 Used Cars in Peabody, MA 01960

Good Deal
$2,600 BELOW
CarGurus IMV of $20,500

Price: $17,900

Mileage: 38,555

Location: Peabody, MA 01960

Average time on market: 37 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Venetian Ruby Description: Used 2015 INFINITI Q50 for sale - $17,900, 38,555 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/07/15/19/38/2016_nissan_rogue-pic-7465966011802384717-152x114.jpeg

2016 Nissan Rogue SL AWD Used Cars in Peabody, MA 01960

Good Deal
$1,941 BELOW
CarGurus IMV of $19,841

Price: $17,900

Mileage: 35,504

Location: Peabody, MA 01960

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Cayenne Red Description: Used 2016 Nissan Rogue SL AWD for sale - $17,900, 35,504 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Bluetooth, Premium Wheels, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2019/07/31/22/57/2017_gmc_sierra_1500-pic-3130943209643498238-152x114.jpeg

2017 GMC Sierra 1500 Denali Crew Cab 4WD Used Cars in Peabody, MA 01960

Good Deal
$2,497 BELOW
CarGurus IMV of $40,397

Price: $37,900

Mileage: 43,054

Location: Peabody, MA 01960

Average time on market: 32 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: White Frost Tricoat Description: Used 2017 GMC Sierra 1500 Denali Crew Cab 4WD for sale - $37,900, 43,054 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Audio Package, Bluetooth, Premium Wheels, Backup Camera, Bose High End Sound Package, Heat Package, Tow Package, Sound Package
https://static.cargurus.com/images/forsale/2019/09/05/06/53/2018_bmw_5_series-pic-987067025409809078-152x114.jpeg

2018 BMW 5 Series 530i xDrive Sedan AWD Used Cars in Peabody, MA 01960

Good Deal
$5,189 BELOW
CarGurus IMV of $47,089

Price: $41,900

Mileage: 2,644

Location: Peabody, MA 01960

Average time on market: 76 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2018 BMW 5 Series 530i xDrive Sedan AWD for sale - $41,900, 2,644 miles with Sport Package, Sunroof/Moonroof, Power Package, Navigation System, SE Package, Bluetooth, Premium Wheels, Backup Camera, Heat Package, Comfort Package
https://static.cargurus.com/images/forsale/2019/10/16/07/10/2016_mercedes-benz_c-class-pic-7817227628850737412-152x114.jpeg

2016 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Peabody, MA 01960

Good Deal
$2,216 BELOW
CarGurus IMV of $25,116

Price: $22,900

Mileage: 22,673

Location: Peabody, MA 01960

Average time on market: 32 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Lunar Blue Metallic Description: Used 2016 Mercedes-Benz C-Class C 300 4MATIC for sale - $22,900, 22,673 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/07/31/22/57/2016_nissan_rogue-pic-2889260385446067244-152x114.jpeg

2016 Nissan Rogue SL AWD Used Cars in Peabody, MA 01960

Good Deal
$1,716 BELOW
CarGurus IMV of $19,616

Price: $17,900

Mileage: 23,853

Location: Peabody, MA 01960

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2016 Nissan Rogue SL AWD for sale - $17,900, 23,853 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System
https://static.cargurus.com/images/forsale/2019/10/11/19/35/2017_audi_q5-pic-2479873811067152639-152x114.jpeg

2017 Audi Q5 2.0T quattro Premium Plus AWD Used Cars in Peabody, MA 01960

Good Deal
$1,951 BELOW
CarGurus IMV of $28,851

Price: $26,900

Mileage: 28,510

Location: Peabody, MA 01960

Average time on market: 24 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Daytona Gray Pearl Effect Description: Used 2017 Audi Q5 2.0T quattro Premium Plus AWD for sale - $26,900, 28,510 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Technology Package, Bluetooth, Premium Wheels, Backup Camera, Premium Plus Package
https://static.cargurus.com/images/forsale/2019/03/27/22/52/2016_audi_q3-pic-4584972204828825428-152x114.jpeg

2016 Audi Q3 2.0T quattro Premium Plus AWD Used Cars in Peabody, MA 01960

Good Deal
$1,789 BELOW
CarGurus IMV of $23,689

Price: $21,900

Mileage: 31,280

Location: Peabody, MA 01960

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Hainan Blue Metallic Description: Used 2016 Audi Q3 2.0T quattro Premium Plus AWD for sale - $21,900, 31,280 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package, Premium Plus Package
https://static.cargurus.com/images/forsale/2019/07/31/22/57/2016_audi_q5-pic-5156390294486780149-152x114.jpeg

2016 Audi Q5 2.0T Premium Plus AWD Used Cars in Peabody, MA 01960

Good Deal
$2,017 BELOW
CarGurus IMV of $25,917

Price: $23,900

Mileage: 31,268

Location: Peabody, MA 01960

Average time on market: 29 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Cuvee Silver Metallic Description: Used 2016 Audi Q5 2.0T Premium Plus AWD for sale - $23,900, 31,268 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Premium Plus Package
https://static.cargurus.com/images/forsale/2019/08/30/22/56/2016_volvo_xc90-pic-1271980673809275259-152x114.jpeg

2016 Volvo XC90 T5 Momentum AWD Used Cars in Peabody, MA 01960

Good Deal
$2,312 BELOW
CarGurus IMV of $29,212

Price: $26,900

Mileage: 49,984

Location: Peabody, MA 01960

Average time on market: 61 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Crystal White Pearl Description: Used 2016 Volvo XC90 T5 Momentum AWD for sale - $26,900, 49,984 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package, Climate Package
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 12, 2019
Guru59158
Confusing because of Massachusetts but dealer was good
Oct 1, 2019
GuruLXBQD
Love the service
Sep 25, 2019
Guru15GJR
Car has been sold and still advertised they tried the bait and switch . If you call and ask about this car they will tell you it just sold the night before
Sep 21, 2019
SteveShanholtz
Dealer responded quickly but vehicle ended up not being exactly what I was looking for.
Jul 24, 2019
I dealt with Mike and he was a pleasure to work with.
1 people found this review helpful.
Jul 23, 2019
They email me and call me right away
0 people found this review helpful.
Jul 22, 2019
VERY bad experience! Traveled all the way from Maine to test drive this car, loved it and then they told me they couldn’t hold it until I went to the bank and could come back to get it (1-2 days MAX) so I went to my bank the next day, got approved for the car. I called them at 11am to tell them I’d be done to get it later that day. Went the the bank after work, I waited for an HOUR at my bank for them to “send the purchase order and title” then they called back and said they didn’t even have the title and couldn’t sell the car to me. I traveled all the way from northern Maine to their location and it was extremely rude and unprofessional for them to let me drive all the way their to test drive it when they never could of sold it to me. The sales rep, Ben was very nice but the owner was very rude and pushy about wanting me to finance through them after telling him multiple times I wanted to go through my own credit union for lower rates. WOULD NEVER RECOMMEND BEWARE!
3 people found this review helpful.
Jul 21, 2019
Quick response
0 people found this review helpful.
Jul 17, 2019
Great
0 people found this review helpful.
Jul 8, 2019
Guru5H5FQ
I had intermittent communication with the online representative, Crystal. When arriving at the dealership, the car that I had scheduled an appointment to test drive had no gas in it. Not a very good first impression or set up for an 'appointment'. John did the appraisal for my 2016 Lexus NT Sport and came within $1k of a private party offer I had. While we worked mostly with Randy, John also was the one who determined the price we would ultimately pay for the Audi. I give 3 stars because the Audi was advertised as having NO damage or accidents. Upon inspection, there was damage and an accident reported on the CarFax. It was minimal and we negotiated a bit more off the offer, but it left me feeling a bit off. Randy was fantastic with post-purchase concerns. However, all in all, it was an average experience of purchasing a car at this dealership. I've taken it to an Audi dealership and dent removal shop. After a bit of work, I am now in love with the car itself.
Jun 30, 2019
GuruS2MW4
He returned one call but never responded to an email. I was not impressed with their service or responsiveness.
3 people found this review helpful.
Jun 17, 2019
Arriang
5
Great Cars . Friendly no pressure
0 people found this review helpful.
May 29, 2019
Good and fast response from the dealer regarding my inquiries
0 people found this review helpful.
May 16, 2019
Dealer responded and was honest about the car being sold. Saved me some time.
0 people found this review helpful.
May 15, 2019
lied about lowering price on line -- they wouldn't budge on the price. charged me some ridiculous fees. car had 1/8 tank gas when picked up and had to wait 1 hr for it to be ready when i told them exactly what time i would be there to pick it up they knew nothing about the car so i had to do my own research
5 people found this review helpful.
May 4, 2019
GuruYWKS4
Very pleasant... Had a great conversation with George. Owner John was wonderful & helpful.
0 people found this review helpful.
Apr 25, 2019
They would not take a deposit to hold the vehicle on a Monday morning but assured me there was no activity on the vehicle. I had an appointment set up for Tuesday at 10:30AM. I was called Monday afternoon and told the a buyer had “come out of the blue” to buy the vehicle. This is not a normal dealership. It is strictly first come, first served. No warm and fuzzy here. Kept the listing up a few days after the car was sold, ie bait.
5 people found this review helpful.
Apr 13, 2019
I don’t know where the bad reviews comes from but these guys are great. Quick and professional. Especially Randy and Eddie.
1 people found this review helpful.
Apr 6, 2019
Prompt service and worked with me throughout the process, just bad timing on my part.
0 people found this review helpful.
Mar 18, 2019
dja
Kept it listed well after it was sold...like bait.
3 people found this review helpful.
Mar 8, 2019
I bought a 08 Mercedes c300 from this automall and they made everything so easy. The people there are very nice especially Ben who took care of me. They registered the car and did the inspection sticker for me free of charge. Their cars are super clean and used once looks and drives like new. I would recommend this dealership to anyone looking to buy cheap nice and great used cars and news on once.
2 people found this review helpful.
Feb 7, 2019
Inquired about coming in and taking a test drive.
2 people found this review helpful.
Jan 28, 2019
Ben got back to me quickly regarding the vehicle I was interested in.
1 people found this review helpful.
Jan 16, 2019
Called in to sales to see if the vehicle was available, they said hold on their might be a hold and acted like it was an inconvenience to check. After a few minutes on hold I was told they would call me back to let me know. Got a call a few hours later from the sales manager I believe saying there was a hold until tomorrow, and they would let me know. Never got a call back. Ended up buying something similar from another dealer. If you snooze you lose. The 3 stars is because I atleast got a follow up call.
3 people found this review helpful.
Jan 4, 2019
This dealership was helpful and friendly and their prices seem very good, however I purchased a car closer to my home, if I did not I would have probably bought a car from them
1 people found this review helpful.
Dec 11, 2018
Quick response and very professional. Did not continue to bug me as other dealers in the past have. I did not end up purchasing a vehicle from them but would if the opportunity was right.
1 people found this review helpful.
Oct 24, 2018
GuruVCBZ1
They were helpful and we did buy the car. However, the car wasn't ready when she arrived, so delivered the car the next day. I asked him if there were any problems and he said the "check engine" light had been a problem but had been fixed. There was no owners manual, the cover to the battery was missing, and the two rear wheels were bent so bad that I had to replace them. It does drive nice but the "check engine" indicates a problem with the temperature sensor (which should have been fixed) at the dealership.
3 people found this review helpful.
Response from current dealership:
We apologies for the problem you have with the vehicle. Please call us at the dealership so we can help resolve the issues.  
Oct 19, 2018
John Walsh
Haven't purchased the car, but spoke with a gentleman named Joe. Was very helpful and accommodating.
1 people found this review helpful.
Oct 17, 2018
Avoid, avoid, avoid. Their prices on their site and CarGurus are not the actual price when you come in. Simple bait and switch. Like a car you found? It'll only be an additional FOUR THOUSAND in reconditioning fees. What is the fee for? Have they actually put anywhere near this amount into the car? When pushed, they offered to reduce it on the condition that I purchase extended warranty for the car, and still pay them several thousand in reconditioning. To summarize, I was willing to go via their financing, or pay cash, if it meant receiving the price that was promised on the Internet and over the phone. I was told that the price is impossible to honor, without adding thousands in dealer prep and reconditioning fees. These are not government fees or taxes - these are just hidden charges that go in their pocket. BAIT AND SWITCH. Waste of time.
6 people found this review helpful.
Response from current dealership:
Thank you for your comment and thank you for acknowledging that we have very good prices.
We do not practice BAIT AND SWITCH and we certainly do not increase our prices that is already advertised. We also ask all our customers to check for availability before they make the trip. Extended warranties are optional and Customers can choose not to purchase it.
Government fees and sales tax,registration fees are required only if you are registering your vehicle in Massachusetts. which in your case you are required to pay.
We wish you the best of luck and we are sorry it did not workout for you.
Sep 20, 2018
awrowland
Very good response. However, sold vehicle remains on Car Gurus and other car websites long after the car has been sold even after it was mentioned to them that the car is still shown as being available for sale.
6 people found this review helpful.
Sep 6, 2018
Called me back but vehicle had been sold. Need to remove ad!
3 people found this review helpful.
Aug 31, 2018
Very nice dealership. They carry many high end low mileage cars and were very helpful and accommodating
2 people found this review helpful.
Aug 29, 2018
Courteous and professional
1 people found this review helpful.
Aug 23, 2018
Great dealership. Very knowledgeable and informative.
1 people found this review helpful.
Aug 19, 2018
deepakkapoor23
They have a good collection of cars but could have told me in advance that the options I was looking for were not available on a particular vehicle and could have saved me a long drive. The dealer was also a bit rude once they understood I wasn't probably going to go ahead with the purchase.
3 people found this review helpful.
Aug 1, 2018
GuruW2VMB
Fast respond
0 people found this review helpful.
Jul 25, 2018
The dealer was super responsive and very easy to work with. Joe took good care of me and i was in and out of there within two hours and drove the car off the lot to my home (on a Saturday). They acted quickly and were not pushy at all. I test drove two cars and then went with a different car than I had originally been interested in. Very easy process that they made nice and simple. I'd recommend this dealership!
3 people found this review helpful.
Jul 4, 2018
Sales Staff was quick to respond & very helpful in trying to arrange a look-see and test drive from out-of state.
1 people found this review helpful.
Jul 1, 2018
joshyoungs17
the bmw i was looking at had a broken compartment not listed here so bummer make sure to go look in person befor acting. but other than that very respectful
1 people found this review helpful.
Jun 23, 2018
Jay Del
So far so good. Very good customer service. Just got a car for the wife and I. Prices are not bad. But very humble dude and professional. Sasha delivered on time and promptly. Will definitely recommend if all goes well with both cars.
2 people found this review helpful.
Jun 15, 2018
One car listed at a low low price wasn't available. The other listed with leather seats but had sensatech seats instead. They do,the old used car bait and switch. Stay away from them.
5 people found this review helpful.
Response from current dealership:
Hi Richard
Thanks for the review and we apologies the vehicle you were interested in was sold.
We neither use a bait and switch tactic nor do we use high pressure tactics to sell a car.
We wish you the best and hope to serve you in the future.
Jun 11, 2018
tamarshall
10
Test drove a BMW X5. Great low key ,non pressure experience. Didn't end up buying a vehicle here, but would definitely recommend.
2 people found this review helpful.
Jun 8, 2018
Dealer responded very timely; I didn't have a chance to follow-up.
0 people found this review helpful.
May 1, 2018
GuruYR7BG
Car was in rough shape, dealer was kind, but clearly looking to move cars as fast as possible. Oddly didn't try to up-sell or cross-sell me to other cars on lot. That may be a positive for some, or a negative.
1 people found this review helpful.
Apr 23, 2018
Sandy Garman
Emailed back within hours of inquiry. Very honest and upfront with vechicle details.
0 people found this review helpful.
Apr 14, 2018
Experience was fabulous. They only have immaculate cars and I had been searching for a red Audi convertible for a month or so. They had the vehicle I wanted in stock and when they dropped the price but about $2,000 I called them, drove the car and traded in my old car the same day - I drove home within about one hour of getting there. A special call out to Joe Tumbiolo who held my hand and guide me through the whole process.
6 people found this review helpful.
Apr 3, 2018
GuruY2B4C
The dealer at Automall was very helpful. He tried to find a car that was an exact match to what I was looking for and there was no pressure. I have a very specific idea of what I want and I did not buy a car, but he will continue to try to locate what I am looking for. I would be happy to go back to Auto Mall because I was not pressured to buy a car before I was ready.
3 people found this review helpful.
Apr 1, 2018
Robert Davis
These guys were good to work with overall. One star taken off because the car wasn't ready when we got there despite advance notice that we were coming. But they recovered quickly and tried to make up for it. Didn't end up going with them but I think they'd be fine to work with.
2 people found this review helpful.
Mar 31, 2018
Typical slick used car lot. The vehicles I looked at were in very rough shape. Although the salesman I spoke with was nice, not pushy. I decided it would be better to buy certified from a dealer.
3 people found this review helpful.
Response from current dealership:
We are sorry the vehicle was not up to your standard but we are famous for having some of the cleanest pre- owned vehicles in the country. Wish you the best with your new vehicle.
Mar 31, 2018
Good
0 people found this review helpful.
Mar 27, 2018
GuruL3HM
Nice place and good people. Go see Ben if you are looking for a car there, he’s a great guy. He even came in on his day off to clean and deliver the car to us. Very professional easy to work with and no pressure. Called and got an appt to see the car that day and bought it. Driving it for about a week now and completely happy with it.
4 people found this review helpful.
Feb 3, 2018
They should have told me before I drove over 2 hours and wasted time and money that they can't get financing for credit under a certain amount like the real car dealerships. So disgusted.
7 people found this review helpful.
Response from current dealership:
Hi Linda
Thanks for the review and we apologies for not being able to secure financing for your type of credit.
We certainly would like to get every customer approved for financing.
Unfortunately certain customers get turned down by the banks due to reasons beyond our control.
Wish you the best.
Jan 28, 2018
doxaso
10
Responded initially but no follow up. I ended up purchasing the same car elsewhere.
4 people found this review helpful.
Jan 26, 2018
Car was there and ready to be test driven. The salesman, J, did not pressure, which was nice. But personally, I didn't believe him on several issues. First, he maintains that the $478 transaction fee is a legit cost because they have to store the "files" for years with Iron Mountain. I doubt that a few pieces of papers cost $478 to store, but be aware that you need to add $478 to the price of any car with them. Second, the reason the car I was interested in hadn't sold in over 6 months, according to him, was because, as a convertible, in the winter, they had it stored in a warehouse and not out front where people could see it. Funny, I found it on the internet, and somehow, I think more people have internet access than walk or drive by their storefront. When I asked about the fact that AutoCheck showed an accident, he claimed he had no idea because CarFax, the only one he trusted, did not. (Lesson, check both sources on cars you are seriously interested in). Dealers get more info on cars and I don't believe he didn't know about the AutoCheck report. The car did have an accident and I was able to get the police report. I didn't buy the car, mostly because I didn't trust this salesman, as I hate being manipulated with this kind of stuff. We were only $600 off on negotiations on my trade, so it wasn't price, it was trust
23 people found this review helpful.
Jan 24, 2018
perrysauce58
This Dealer did respond and was very personable, *LIKE*
1 people found this review helpful.
Jan 21, 2018
A at that time they contacted me I could not speak to them so I told him to give me a call back have yet to hear from him
3 people found this review helpful.
Jan 18, 2018
Answer the same day and we’re willing to negotiate.
0 people found this review helpful.
Dec 27, 2017
Guru9FZ32
Profesional people
1 people found this review helpful.
Dec 22, 2017
jparkhurst
Joe was a true professional and didn’t pressure me. Although I didn’t buy a vehicle, it wasn’t due to the experience.
1 people found this review helpful.
Dec 21, 2017
GuruZBWFL
I read a lot of bad reviews from AutoMall and from my experience it seems like they are all bull crap reviews becauae these guys have done nothing but try to make me happy with my purchase. Just my experience with Joe and Eddie, they don't only want to sell cars but they also want you to come back again. The percentage rate I received from Randy the finance Manager was a much better rate than my own two banks. I like the car very much and i am sure I am going to enjoy it many years to come. Thank You
4 people found this review helpful.
Nov 20, 2017
It was a helpful, no pressure experience.
0 people found this review helpful.
Read 67 old reviews
Oct 20, 2017
Nick was extremely helpful in assisting me with choosing the right car. He went out of his way to show me all the vehicles that met my criteria and answered all of my questions in a professional and knowledgeable manner.
2 people found this review helpful.
Oct 1, 2017
Guru97H49
They were very nice to me Kathy
2 people found this review helpful.
Sep 24, 2017
We visited this dealership to see a specific car, and clearly stated our conditions for purchase- i.e. price and financial details. After an initially positive interaction with the creepily enthusiastic salesman, follow up emails, texts and calls (multiple times a day) regarding money-related specifics were sidestepped or answered with misleading emails (we were under the impression that our terms were being met- we should have known better. It is never this easy). After a week of waiting to get down to brass tacks, the financials arrived, reflecting ABSOLUTELY NOTHING of our prerequisites. The finance guy and the GM refused to revisit our perceived arrangement with the salesman, who conveniently disappeared by this point. Our time was WASTED with these people- there's a reason for the used-car salesman stereotype, folks. It's alive and well in Peabody.
16 people found this review helpful.
Sep 7, 2017
knirus
5
Good Dealership and quick decision.
4 people found this review helpful.
Jul 17, 2017
Great
4 people found this review helpful.
Jun 16, 2017
great
2 people found this review helpful.
May 6, 2017
smooth transaction
3 people found this review helpful.
Apr 1, 2017
Quick on the sale, decent trade it price, slow to register and deliver vehicle
9 people found this review helpful.
Mar 28, 2017
Quick response to my questions. Very courteous!
4 people found this review helpful.
Mar 24, 2017
Very aggressive - lower price for the car for weekend only, which increases the following Monday. The dealership would not share the carfax report unless you came to look at the car, which is fine if you live close by.
11 people found this review helpful.
Mar 9, 2017
"Out of State buyers.. Be aware !!" I recently bought Audi A6 from them. My sales rep was Jay (Jon). Flew out to test drive from Austin, TX. Noticed that the car had paint job done front and back. Jay said he was not aware of that - Sales person doesnt know about what he was selling, this was bad. Drove the car and the ride was actually quite good. Took it to the Audi dealer and got inspected. The dealer said AC was not working and there was a nail in one of the tires- This seems to be common problem with them by reading reviews. I decided not to buy. A/C problem can be a huge issue in Texas. A couple of days later Jay called me and said the A/C was a sensor issue, not more than that. I called the dealer and verified. Because the price of the car was so low, I decide to buy. So bad experience starts from the moment I decided to buy, All of them from the dealer stopped providing me service. I constantly had to email, call and leave a message. Response was so slow and they seemed not to care much since the car was paid already. Spent more than 30K and no service and follow up wore me out really bad. Randy Business Manager at the shop was a joke. I had sent him about 6 emails not even a single reply. Had to call him twice to talk to him every time. He will send you an email if he has something he needs. After 3 weeks I paid and couldn't confirm pick up of the car by a shipping company, I had to call their corporate office, Dadham Automall and talked to Judy. She was really nice and took care of everything. All I needed was follow ups and communication. By the way, Jay promised me with two new tires but I got just one replaced and he told me my was picked up on Monday but it was actually picked up on Tuesday. I just don't understand why he had to lie. The lie will not cover up anything but it will make customer experience even worse. so I wired all the money on Feb 6th and I received the car on March 3rd. A month without what's going on with the car you purchased... I thought I was really patient with this one. Just be aware this may not be your experience but it could happen to you. At least you have Judy's name who can help you. Oh... Inspection failed due to emission sensors were not ready, The battery was disconnected with some reason. I had to drive about 60 miles for the drive cycle completion. Now car seems to be ok
46 people found this review helpful.
Feb 14, 2017
Kibe_2017
Reception less than desired. Wanted me to sign paperwork without seeing the car first. Mind you I'd driven down 1.5hrs for this. Anyway got another car with better customer service. I paid more but it was really how I was received that helped me make decision.
20 people found this review helpful.
Feb 14, 2017
i was just happy they responded quickly
0 people found this review helpful.
Feb 1, 2017
quick to answer all questions great people
1 people found this review helpful.
Jan 14, 2017
Straighforward transaction and pleasant buying experience.
1 people found this review helpful.
Dec 31, 2016
gmabe
These people clearly do not need your business. The salesman Jay was downright rude, and even made an offensive political comment. His boss was dismissive. I bought the car because I liked it and it was an OK deal and I didn't have time to look further. The gas tank was empty, the tires were low on air. Based on this, I thought I better check with the Audi dealership to see if they really did take the car there to get an airbag problem fixed, as they told me they did. The mechanic at Audi told me that they did not fix the airbag problem because the parts were not yet available. Automall failed to tell me this, letting me drive away in the belief that the airbag problem had been fixed. There was no owners manual in the car, and they didn't offer to get me one, as I later found out they should have.
32 people found this review helpful.
Nov 17, 2016
Jay Morgan was exceptionally pleasant, knowledgeable, and courteous. Best experience I've had buying a car.
4 people found this review helpful.
Aug 31, 2016
got a good deal car ran fine but there were a few problems with it i was not told about and found out about after i purchased the vehicle and the dealer wont cover the repair cost.
19 people found this review helpful.
Aug 14, 2016
Treated me fairly and l bought their car
2 people found this review helpful.
Aug 8, 2016
They contacted me and I went out to see the car. There was some waiting involved but they were very professional, friendly and accessible. They disclosed that the car had been in a minor accident. The guy we worked with was James Omede and he was professional, polite, friendly, and responsive. The guy who did financing, whose name I don't remember, was also very professional. I will definitely go to them when I am looking for my next pre-owned car. I didn't feel pressured at all by them. I love my new Fiat 500 Sport and go it at a very fair price.
2 people found this review helpful.
Jul 26, 2016
the salesman who contacted me, and stayed in touch with me was professional
1 people found this review helpful.
Jul 20, 2016
Nice guys at this dealership.
1 people found this review helpful.
Jul 11, 2016
Disrespectful. First it took three attempts on my part to make sure the vehicle was there. I told them when I would be there and it took 44 minutes for them to get the vehicle from their storage lot. I took a test drive with Nick who was the only bright spot. When we returned I .ade an offer. The GM got involved and came up to me and said just buy it. I explained I wanted to trade in mine. He gave me an auction price not even book value. My car is in great shape. He wouldn't budge on his price which was the same as the blue book. When I asked him to match blue book or auction he said no way he would get fired. Told me he makes 500,000.00 per year and doesn't need to make this deal. Needless to say,I found a better deal elsewhere.
32 people found this review helpful.
Jul 5, 2016
Good dealership, nice people... they really took care of me.
0 people found this review helpful.
Jun 16, 2016
Initial response was good but then I went back to the site to look at the pictures of the car and it was taken down. The dealer told me that it was still available but I live 2 hours away and I'm do not feel comfortable that the car is still for sale. In fairness to the dealer, I'm not 100% committed to the coupe since my son is rather tall.
4 people found this review helpful.
Jun 8, 2016
Very rude. Simply asked for their best price and explained I lived on an Island and wanted to send one of my guys to pick up the car and was ready to wire cash. Response was " the vehicle is available and i will not negotiate price over the phone or email if you you can make time to come see the car and make me a real offer ready to do business i will do all i can to help you." I bought 2 cars this week over the internet with no problem. I paid $500 less than asking on one and full asking on the other. I think this dealer should not sell over the internet if they don't understand that buyers are not always from their area.
15 people found this review helpful.
May 27, 2016
Never made a purchase there but they were very pleasant.
0 people found this review helpful.
May 13, 2016
Called me back right away
0 people found this review helpful.
Apr 26, 2016
We had a great experience overall with AutoMall collection. I came from out of state to purchase a vehicle. They corresponded very well over the phone and through email to prepare for our arrival and purchase. When we arrived everything was as we hoped no surprises. We drove the vehicle home 10 hours, everything worked perfect no issues. Joel was our sales person, he was very helpful and friendly, Eddie did our financing and was very nice. I recommend AutoMall Collection to anyone looking to purchase a used luxury vehicle. We purchased a '13 BMW 535i xdrive with very low mileage for a great deal, still under warranty, with a perfect paint job and interior.
1 people found this review helpful.
Apr 17, 2016
Great at understand customers need
1 people found this review helpful.
Mar 11, 2016
I received a phone call and an email from Joe T. at the dealership. He was able to answer all of my questions and I set up a test drive the next day as a result of his contact. Eventually, I bought this car and it's amazing!!!!!
2 people found this review helpful.
Mar 8, 2016
I give five stars to the salesman, Joel Purdham, and the owner of the dealership - AutoMall Collection. I do not like to purchase cars. They made the process easy. The first indication of great service - my first inquiry was a Sunday. That same day I received an email from Joel - not a computer generated automatic reply. I was impressed as this was a SUNDAY. My experience from reviewing the car, test drives, communications and the final purchase process was flawless. I would recommend AutoMall Collection to anyone. The owner was great to work with and Joel was a great salesman. Not pushy. He was accommodating - which is what I prefer.
2 people found this review helpful.
Feb 20, 2016
Very nice and responded quickly
1 people found this review helpful.
Jan 25, 2016
Nice
0 people found this review helpful.
Dec 8, 2015
James McCarty
5
The car online was no longer available but they had two others with the features we actually wanted. Sales team was knowledgable but not pushy. Prices were consistantly below KBB and we got a very fair trade in value on our old car.
1 people found this review helpful.
Dec 5, 2015
Excellent
1 people found this review helpful.
Nov 28, 2015
Several cars listed on Car Gurus and not one in the lot. Very frustrating.
9 people found this review helpful.
Nov 16, 2015
Quick response to my inquiry on a Sunday night!
1 people found this review helpful.
Oct 16, 2015
The car we went to see was "just sold" but has remained on CarGurus for weeks - FRUSTRATING !
8 people found this review helpful.
Oct 2, 2015
Purchased car
0 people found this review helpful.
Aug 7, 2015
No much to say they have great job
0 people found this review helpful.
Jul 22, 2015
Sold the car but it is still posted weeks later.
5 people found this review helpful.
Jun 17, 2015
He is not helping in price at all and ignoring me at the store
4 people found this review helpful.
Jun 16, 2015
slow to respond i requested itemized info but took several times to get honest, straight reply after submitting same questions over and over..... I would be very cautious doing any business/w them
6 people found this review helpful.
Jun 9, 2015
Anya emailed me almost immediately was very nice and helpful.still working with her on a car.
1 people found this review helpful.
Apr 18, 2015
They got back to me in a timely mamner
0 people found this review helpful.
Apr 7, 2015
They had cars still listed which were sold days before hand. They need to stay on top of their postings more.
6 people found this review helpful.
Oct 15, 2014
Very nice people...
0 people found this review helpful.
Oct 2, 2014
Amazing customer service very down to earth very reasonable prices and they will work with you buy with confidence.
Aug 19, 2014
They won't give you any discount even when paying cash. Car had no manual and no extra key. Keep your eyes open if you are going to Automall collection ! Nothing to complain about their salesman They're good people.
1 people found this review helpful.
Jul 16, 2014
This is quite possible the worst experience i have ever had with the purchase of a vehicle. Been given the run around for over a week. They are not responsive at all and i have to call everyday or i would never hear from them. Buyer Beware.
2 people found this review helpful.
May 11, 2014
I am buying a 2011 BMW 128i from this dealer. Although the salesman was not particularly knowledgible about the vehicle, he has been very helpful in answering questions, getting requested service and the registration process.
1 people found this review helpful.
Apr 1, 2014
Jay helped me thanks so much!
Feb 10, 2014
Automall Collection COMPLETELY misrepresented the car. It was not in great condition and it was very dirty.
1 people found this review helpful.
Feb 2, 2014
Automall is top notch in my box would recommend to everyone purchasing a vehicle number 1 in my book
0 people found this review helpful.
Jan 2, 2014
Pretty great car and smooth purchase from the dealer.
1 people found this review helpful.
Dec 22, 2013
Passed along additional information as requested.
0 people found this review helpful.
Dec 10, 2013
I went for this car already knowing it was a decent price for what it was and still got it down a few notches. Very good service, seemed very friendly. My first car in my name ever and I was able to finance it perfectly. Walked away a happy man.
1 people found this review helpful.
Nov 15, 2013
Friendly, but gave untruthful info, which caused me loss of time and money...would not trust them again...
1 people found this review helpful.
Sep 25, 2013
Very good honest dealer no high pressure sales
Aug 29, 2013
pricing and service not up to par- need work
Jul 10, 2013
I will definitely buy from there again.
Jun 19, 2013
spoke briefly car was sold.
Sep 21, 2012
Automall Collection is very responsive and followed up extremely well on a vehicle inquired about.
Jul 16, 2012
I ended up buying my car and was very pleased with doing business with them and would buy again.
May 25, 2012
Sales buy Teal was nice, but his sales manager was a pushy jerk. He attempted to force cars I wanted nothing to do with down my throat, questioned my opinions on everything as if I was personally insulting him, and then claimed my car was dirty even though I had just had my car detailed. Awful dealership.
May 4, 2012
GeoffreyBlake
I dealt with Chris (young guy). He was not pushy or overbearing, but knew what he was doing for sure. He answered every question I had, and I'm really happy with the vehicle I ended up buying, which was not the one I went to buy. He showed me an 08 (I was looking at an 09), with less miles and the same options for a few grand less. Figure I'll get a few more years out of this because of the mile. It has only been 2 months but I've had no problems so far ... thanks Chris.
1 people found this review helpful.

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