Auto Store

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3802 7th Street Rd., Louisville, KY 40216

Sales: (502) 876-2354

Today 9:00am - 6:00pm
(Closed Now)
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Sep 9, 2016
good interaction however the car had a salvage title
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Sep 6, 2016
This car has a Rebuilt title. That's why it was cheaper. Not a good deal at all.
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Apr 15, 2016
Good
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Response from Auto Store:

Thank you, Maury, for taking time out to let us and others know what you think about us. We hope to have further business dealings with you.
Mar 27, 2016
ktmitchmom
They specialize in rebuilt titles, and so they have lots of inventory with low miles and low prices. We found a perfect minivan with low miles in it for our family at a great price. It's fully loaded with extras we could have never afforded new. We love the van, and we had great service. The men at Auto Store answered all of our questions, and they were patient and helpful with our two young children as well. I recommend them highly.
Is this review helpful? Yes | No

Response from Auto Store:

Thanks a great deal for taking the time out to leave us a review. We merely try to be plain in or business relationship, being fully aware that customers are king. Objectively comprehensive comments such as this would help keep others informed in their rigorous search for a good deal. That said, we all at Auto Store hope You and the Family have wonderful trips.
Mar 19, 2016
good
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Response from Auto Store:

Thanks, Grace, for your feedback. We hope your experience with us next time is more remarkable than this.
Feb 18, 2016
Car wasn't available even though it was still posted online. Checked out a few other cars. Dealer is deceptive about quality of vehicles. Had one of their cars inspected, found that the car had been severely damaged in a wreck and was patched together with things like wire coat hangers. Salesperson was very friendly and helpful, but the manager was impolite and denied issues with the vehicle even though I saw the problems with my own eyes. Very shady dealership. I would advise anyone who is shopping around for a used car to avoid this place.
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Response from Auto Store:

Thanks, Robert, for taking the time out to leave us a review. It is our strong belief that reviews are meant to keep customers well informed, and as such, they need to be as objective as they can be. These concerns would be addressed in the order that they were raised:
1. "Car wasn't available even though it was still posted online": Some of our cars sell out on the first day of arrival on the lot, leaving little or no room for online posting, while others sell out at a later time, not necessarily to those who merely check them out online, but to those who actually show up to make a
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Sep 28, 2015
Vehicle was still post even when it was apparently sold.
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Response from Auto Store:

Thanks a great deal, William, for the honest review. We deeply regret that the particular car you were interested in sold out prior to your making a commitment to buy. The experience you spoke of was due to the rapid rate of our sales at the lot, and since we emphasize fairness to all, our services are based on first come first served, especially if there has been no prior commitment to buy. As you probably know, we have the most competitive deals on all our cars. Therefore, walk-in customers sometimes beat those who make only online inquiries. In such cases, online posts on that car may persi
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Aug 27, 2015
A typical experience. Only complaint is that the first person I talked with said we would be able to negotiate prices. The second person (the next day) refused.
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Response from Auto Store:

Thanks, Cory, for taking the time to give us a feedback. Our commitment to making sure that customers get the best deals on reliable cars also extends to pricing on each car. This is why we consider negotiations with customers at all time, even to the last dollar. While we are willing to give in to further negotiations, there is a limit to how low we can go on pricing.

We truly hope your next stop at Auto Store would be such a positively remarkable one.
Read 4 old reviews
Apr 13, 2015
Car was in shop for repair
0 of 1 people found this review helpful.
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Mar 13, 2015
Vehicle exactly as described. Lots on the lots to choose from. No hassle buying and no pressure.
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Response from Auto Store:

Thanks a great deal for taking the time out to leave a review. Feedback such as this reinforces further commitment to customers. By the way, it was a great business experience with you. Looking forward to a future business relationship.
Jun 14, 2014
Very accommodating & genuine - excellent car purchased, great deal.
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Response from Auto Store:

We appreciate your business and your review, if you need anything please let us know. Thank You.
Dec 18, 2013
look123
nice
Is this review helpful? Yes | No

Response from Auto Store:

Thanks a great deal for the feedback. We at Auto Store put customer satisfaction at the forefront of every negotiation.

Thank you!

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