Arc Auto Store

95 Design Dr
North Kansas City, MO 64116

Sales: (816) 406-0163

Service: (816) 474-2277

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https://static.cargurus.com/images/forsale/2017/11/09/04/28/2013_hyundai_elantra-pic-5347959263547096103-152x114.jpeg

2013 Hyundai Elantra Limited Used Cars in North Kansas City, MO 64116

Great Deal
$1,976 BELOW
CarGurus IMV of $12,506

Price: $10,530

Mileage: 34,562

Location: North Kansas City, MO 64116

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2013 Hyundai Elantra Limited for sale - $10,530, 34,562 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/09/21/01/17/2010_audi_a6-pic-2878541805175303037-152x114.jpeg

2010 Audi A6 3.0T quattro Prestige Sedan AWD Used Cars in North Kansas City, MO 64116

Great Deal
$1,783 BELOW
CarGurus IMV of $17,033

Price: $15,250

Mileage: 64,113

Location: North Kansas City, MO 64116

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2010 Audi A6 3.0T quattro Prestige Sedan AWD for sale - $15,250, 64,113 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/09/14/01/02/2015_chevrolet_cruze-pic-3191022137109411583-152x114.jpeg

2015 Chevrolet Cruze LTZ Used Cars in North Kansas City, MO 64116

Great Deal
$1,819 BELOW
CarGurus IMV of $14,714

Price: $12,895

Mileage: 47,447

Location: North Kansas City, MO 64116

Average time on market: 62 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2015 Chevrolet Cruze LTZ for sale - $12,895, 47,447 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2017/07/29/01/05/2012_nissan_armada-pic-4579473298575440077-152x114.jpeg

2012 Nissan Armada Platinum 4WD Used Cars in North Kansas City, MO 64116

Good Deal
$2,132 BELOW
CarGurus IMV of $22,632

Price: $20,500

Mileage: 94,726

Location: North Kansas City, MO 64116

Average time on market: 31 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Description: Used 2012 Nissan Armada Platinum 4WD for sale - $20,500, 94,726 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/10/24/00/44/2013_ford_f-150-pic-3576237436947543859-152x114.jpeg

2013 Ford F-150 STX SuperCab 4WD Used Cars in North Kansas City, MO 64116

Good Deal
$1,733 BELOW
CarGurus IMV of $20,833

Price: $19,100

Mileage: 80,975

Location: North Kansas City, MO 64116

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2013 Ford F-150 STX SuperCab 4WD for sale - $19,100, 80,975 miles
https://static.cargurus.com/images/forsale/2017/08/02/21/49/2009_chevrolet_silverado_1500-pic-3926142046324265626-152x114.jpeg

2009 Chevrolet Silverado 1500 LTZ Crew Cab 4WD Used Cars in North Kansas City, MO 64116

Good Deal
$2,118 BELOW
CarGurus IMV of $21,118

Price: $19,000

Mileage: 102,538

Location: North Kansas City, MO 64116

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Description: Used 2009 Chevrolet Silverado 1500 LTZ Crew Cab 4WD for sale - $19,000, 102,538 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2017/10/13/01/37/2014_toyota_corolla-pic-1495200563299968580-152x114.jpeg

2014 Toyota Corolla LE Used Cars in North Kansas City, MO 64116

Good Deal
$1,357 BELOW
CarGurus IMV of $12,252

Price: $10,895

Mileage: 54,228

Location: North Kansas City, MO 64116

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Classic Silver Metallic Description: Used 2014 Toyota Corolla LE for sale - $10,895, 54,228 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/09/30/00/59/2016_bmw_i3-pic-1265473847430058621-152x114.jpeg

2016 BMW i3 RWD with Range Extender Used Cars in North Kansas City, MO 64116

Good Deal
$1,924 BELOW
CarGurus IMV of $29,424

Price: $27,500

Mileage: 5,443

Location: North Kansas City, MO 64116

Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2016 BMW i3 RWD with Range Extender for sale - $27,500, 5,443 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/11/02/01/01/2009_volkswagen_tiguan-pic-2522239405982943167-152x114.jpeg

2009 Volkswagen Tiguan Used Cars in North Kansas City, MO 64116

Good Deal
$1,110 BELOW
CarGurus IMV of $10,410

Price: $9,300

Mileage: 65,622

Location: North Kansas City, MO 64116

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Maroon Description: Used 2009 Volkswagen Tiguan for sale - $9,300, 65,622 miles
https://static.cargurus.com/images/forsale/2017/07/13/01/18/2014_lexus_es_350-pic-3346206902804243664-152x114.jpeg

2014 Lexus ES 350 FWD Used Cars in North Kansas City, MO 64116

Good Deal
$1,342 BELOW
CarGurus IMV of $23,842

Price: $22,500

Mileage: 44,993

Location: North Kansas City, MO 64116

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2014 Lexus ES 350 FWD for sale - $22,500, 44,993 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/20/01/13/2014_acura_tl-pic-8095090301851282536-152x114.jpeg

2014 Acura TL SH-AWD with Tech Package Used Cars in North Kansas City, MO 64116

Good Deal
$1,092 BELOW
CarGurus IMV of $24,992

Price: $23,900

Mileage: 28,799

Location: North Kansas City, MO 64116

Average time on market: 67 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2014 Acura TL SH-AWD with Tech Package for sale - $23,900, 28,799 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/08/09/01/00/2010_dodge_challenger-pic-4091302601562085748-152x114.jpeg

2010 Dodge Challenger SRT8 Used Cars in North Kansas City, MO 64116

Good Deal
$2,328 BELOW
CarGurus IMV of $25,228

Price: $22,900

Mileage: 47,459

Location: North Kansas City, MO 64116

Average time on market: 35 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Description: Used 2010 Dodge Challenger SRT8 for sale - $22,900, 47,459 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/11/17/01/49/2011_mercedes-benz_c-class-pic-1793208116870140945-152x114.jpeg

2011 Mercedes-Benz C-Class C 300 Luxury 4MATIC Used Cars in North Kansas City, MO 64116

Good Deal
$898 BELOW
CarGurus IMV of $14,798

Price: $13,900

Mileage: 65,556

Location: North Kansas City, MO 64116

Average time on market: 51 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2011 Mercedes-Benz C-Class C 300 Luxury 4MATIC for sale - $13,900, 65,556 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/11/09/04/28/2012_mercedes-benz_gl-class-pic-471991908343554537-152x114.jpeg

2012 Mercedes-Benz GL-Class GL 450 Used Cars in North Kansas City, MO 64116

Good Deal
$1,448 BELOW
CarGurus IMV of $25,448

Price: $24,000

Mileage: 72,151

Location: North Kansas City, MO 64116

Average time on market: 31 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Gray Description: Used 2012 Mercedes-Benz GL-Class GL 450 for sale - $24,000, 72,151 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/08/09/01/00/2013_land_rover_range_rover_sport-pic-8136818929940318492-152x114.jpeg

2013 Land Rover Range Rover Sport HSE LUX Used Cars in North Kansas City, MO 64116

Good Deal
$1,500 BELOW
CarGurus IMV of $34,300

Price: $32,800

Mileage: 62,463

Location: North Kansas City, MO 64116

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2013 Land Rover Range Rover Sport HSE LUX for sale - $32,800, 62,463 miles with Navigation System, Bluetooth, Sunroof/Moonroof
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 8, 2017
Very nice people but I wanted a convertible.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 29, 2017
Miles responded quickly to my request & worked with our schedule to see & test drive the vehicle. They worked with us & took care of our concerns. The paperwork was dealt with & we drove our car home that night!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 7, 2017
GuruDW6L8
Mike "Miles" Liles called me within minutes of my inquiry. We were able to make a deal from over 600 miles away. I will fly in and pick up my new car next week! Extremely helpful, low pressure, great communication!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 28, 2017
Really helpful. Trying to get more information on this vehicle & trying to find a time to go look @ this vehicle
Is this review helpful? Yes | No
Aug 23, 2017
Absolute Professional Care!
Is this review helpful? Yes | No

Response from Arc Auto Store:

Absolute awesome customer! Thanks for the review!
Jul 19, 2017
Guru9SVFF
Lauren was very helpful in getting us into our 2014 Dodge Charger. It was the best car buying experience I have had.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Excellent! Lauren is a great salesperson - and we're pumped that you bought your 2014 Dodge Charger from us!
Jul 18, 2017
Great experience. Straight forward!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

That's exactly our goal for ever customer.  Thank you, Amy.
Jul 7, 2017
We purchased a car from an individual seller, but Arc Auto emailed and readily offered their support in helping us find a vehicle.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Customer or not - we strive to help in any way we can.  
Jul 1, 2017
Very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you, Debbie!
Jun 14, 2017
Staff was courteous and friendly Vehicle was not what I was interested in
1 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

We're glad that your experience with us was positive, even if you did not end up purchasing a car from us.  Maybe next time!
May 25, 2017
Good
2 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Great!
May 24, 2017
Guru7F1K
Answered timely, vehicle just sold already
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you, Guru, maybe next time!
May 23, 2017
Pleasant and helpful staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2017
Laren was very professional and did a great job.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you for the review, Raymon! We are always chasing that 5th star.  Please feel free to give us any feedback on how we could have served you better.
Mar 31, 2017
I had a great experience working with Lauren; she was flexible. We were able to make a deal in less than an hour. I picked up the car the next day. I have had the car for 2 days now. It is running well so far. I didn't feel pressured to buy and the staff was very helpful and courteous. I would recommend them.
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you, Jonathan.  Lauren really is a great salesperson and we're glad you got to experience ARC Auto with her.  Low pressure and courtesy is the name of the game here, and are pumped to help you with all your future vehicle needs!
Mar 13, 2017
farmraised
Don't let them try an persuade you that their vehicles are fair prices. They are 3-4k above what other dealers price similar vehicles. An they won't budge. Do your research an know your values before you go to them.
6 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Sorry, you feel that way Farmraised - however, I would encourage all of our customers to jump onto our website at www.ARCautostore.com and price match the vehicles in inventory throughout.  We are consistently 2-4k under the market value at a 250-mile radius.  That will also show through CarGurus proper and their price match service.  We appreciate you taking the time to review us, true or not.  We are also a no haggle store - flat price no stress.  If you don't like our prices, that's fair! We strive to be as lowkey and hastle free as possible - so we don't bully or pressure anyone to accept
 More ...
Feb 5, 2017
Great salesman, friendly
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you, Shirley.  Whatever we can do in the future to nail that 5th star, you just let us know.  We're always seeking to improve.  
Jan 28, 2017
Good so far. Haven't gotten into the dealing part. It all can change in minutes.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you, Jim.  We appreciate the review, and are equally glad that it didn't "change in minutes".
Jan 3, 2017
B1gcatahoula
The salesperson who contacted me was not knowledgeable about this vehicle and, perhaps, vehicles in general. As more of a dealer fault than salesperson fault, key issues with this vehicle were not disclosed. First, the interior reeked of smoke. That smell never comes out despite ARC's efforts to assure me it would. When I asked why I was not told about the smoke smell, ARC responded with "you didn't ask." Second, rust damage to the undercarriage and front doors was not disclosed. ARC denied knowing about the rust and blamed the previous owner who auctioned the vehicle for using paint to cover up the issues. I recalled and pointed out ARC's pride in their vehicle inspection prior to selling any vehicle. If their inspection procedures are indeed as detailed as they say, then there is no way that the rust damage would not have been noticed. During discussions about this issue, I was again told "you didn't ask". I drove 9 hours to find a vehicle that was not properly disclosed and a sales staff not only unwilling to admit its fault but also unwilling to negotiate on price. Bottom lines: As an internet shopper, you cannot request too many photos or ask too many questions about a vehicle you are interested in. Assume nothing. Due diligence in researching any dealership and salesperson that contacts you. I will not try to purchase sight unseen again.
12 of 13 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

ARC Auto was nearly forced to have this customer escorted off the premises because of his and his friend's absolute belligerence and hostility - which included threats to our people.  After driving up from Lousiana and viewing our 54 separate photos of this particular truck INCLUDING the extra photos the customer asked us to take for every bit of that vehicle, the rocker panel rust was indeed missed by us.  We, of course, apologized to the customer. However, in no time during any interaction did we respond to the issues at hand with "You didn't ask."  The rust was not visible during
 More ...
Dec 4, 2016
ozarklaker
Very good people. I bought from a closer dealer but they had good prices and tried to get me in. It's a little further than I wanted to drive. I would shop there again.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

We're so glad to hear that Ozark, if there is anything we can do to lock down that final 5th star - please let us know!
Nov 21, 2016
RobertLBerutti
Great service very pleased with them and Chuck who sold me the 04 Wrangler loving every second of it! Thanks again!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Chuck is pretty great, Robert.  We're very glad you are pleased with your Wrangler and look forward to being here for all your future vehicle needs.
Nov 15, 2016
Sales person and sales manager were helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 16, 2016
I made the deal for this car in early afternoon and was on the road before rush hour. I think it was a fair deal and the dealer was up front on the flaws. The suggested fixes were fair and equitable.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2016
The salesman was very helpful in all that I asked except for the actual price of the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2016
Arco called and I made appointment to see the car. They sold it before I could get there. They did call and let me know
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 10, 2016
Nice and responsive. Good follow up
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 1, 2016
The sales person was responsive until I asked about damage to vehicle from accident. I never heard back from him again!
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Jul 2, 2016
They were great! Miles and Chuck contacted me and followed up with me as well. Unfortunately I was unable to get finaced on the Porsche but Miles tried his best to get me approved. I would recommend this dealer to anyone looking for a car. They are friendly and knowledgeable without being pushy.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

It really pumps us up to receive a review like yours.  We are extremely thankful for the time you took to post about us!
Jun 23, 2016
The person I emailed was very helpful with anything I asked.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

We are very glad to hear that, thank you for the review!
Jun 13, 2016
Have been easy to talk with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you, James, we appreciate the review, and would love to get that 5th star.  Let us know what you would like to see in your future experiences with us.
May 3, 2016
LarryV
Actually contacted us too much.
Is this review helpful? Yes | No

Response from Arc Auto Store:

We apologize for contacting you too much.  We are working diligently to track down how to perfect our outreach.  We appreciate the review.
Apr 21, 2016
Found a car that I put a deposit on and they have been very patient waiting for me to find time to go get the car I appreciate their help and finding me a bank to get a loan through
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

We could not be happier to not only turn around your previous review but also to make you happy in the meantime.  We are so glad you shopped with us here at ARC Auto Store.
Apr 16, 2016
Very helpful. Very patient. Prefered communication via email and Jefferson obliged that for me. Made my experience less stressful. Highly recommended
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

On behalf of ARC Auto and Jefferson we wanted to thank you for your review and allowing us to make things right.  We cannot express enough how much we appreciate customers like yourself.
Apr 10, 2016
The coordinator was nice and personable. The car had over 200 more miles on it than listed. The wipers were falling apart. The OIL hadn't been changed and I was told that it had been serviced. The add said it had a back up camera, but it was not installed. The manager blamed Car Gurus for the error and told me that the "car fell through the cracks" and that it was their fault that the add was wrong about the camera. The manager not once apologized for ANYTHING!!!! He merely blamed everyone else. The salesman promised to fill my car with gas before I left as a thank you. I guess he forgot because he didn't. When I drove back up to get the camera fixed (that was not installed), the cruse control stopped working. They told me that it was caused by some errors from a sensor. I just wonder how often that will cause me grief. Occasionally, a fan kicks on in the rear seat which makes a weird noise, and I don't even know why or for what purpose it is coming on. The gas mileage is not as good as promised and all in all, I am quit irritated at the whole experience. I would never tell anyone to shop there but would suggest they buy ANYWHERE ELSE !!!!!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Klint, we are very sorry about your experience with us at ARC Auto Store.  Even though we repaired all the issues that you have listed here and then you still felt motivated to leave a one-star review.  We apologize that we did not live up to your expectations.
Apr 7, 2016
friendly and helpful still in progress. I did not buy from them but they where very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you for the review! We are always chasing that 5th star and would love to know your thoughts on what could be that 5th star next time.  Thanks again.
Apr 5, 2016
Mileage was off by 50000 miles! Dealer said they would correct it online but no change has been made. No it sure how they got 91000 miles from 150000.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

This issue was corrected the moment it came to our attention.  We apologize for any inconvenience.
Apr 5, 2016
the dealer did contact me. Pretty much the same old approach to car sales; talk faster than the client and find out as much information before they are able to think.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you for the review James.  Is there a chance that you remember the name of the sales person?
Mar 29, 2016
Very helpful and fast service. All were very friendly. Got me into that I wanted.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

Thank you very much for your review, Elisa! We are so glad you had a great experience.
Mar 16, 2016
Good experience. Got information about the car that I wanted.
Is this review helpful? Yes | No

Response from Arc Auto Store:

Jerry, we are so glad you had a good experience with us.  Is there anything we could do to grab those last two stars?  We are diligent in making sure all our customers have 5 star quality and would love to reflect that.  Thank you!
Feb 7, 2016
Very good response off of my original request, ARC actually drove the vehicle to my office for me to look at and drive; completely unexpected but certainly appreciated. I made the purchasing decision on the spot. Mike (sales rep) went back to the office, processed the documents and all I had to do was stop by the dealership and sign. Mike and ARC were fantastic to deal with, Thanks!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Arc Auto Store:

We cannot thank you enough for this review and hope to see you again for your next vehicle!
Jan 8, 2016
personalized reply and communication on inquiry
Is this review helpful? Yes | No

Response from Arc Auto Store:

Miguel! Thank you for this review.  We strive to achieve the 5 stars for all of our customers and any feedback you might have to get that last star from you would be much appreciated.
Dec 16, 2015
Called, despite my stated preference for email. Then after I told him I prefer email he continued to ramble on about the car at a high level. When I asked questions he then stated he really doesn't know much about the car despite it being there for 4.5 months. Evidently the owner used the car as his own personal vehicle while listing it, and didn't update the mileage.
Is this review helpful? Yes | No

Response from Arc Auto Store:

Hey Brian, we sorry you had a poor experience with us.  We would love to know what vehicle you were looking at so that we can educate our sales staff on it.  Thank you!
Dec 13, 2015
Excellent service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 1, 2015
great
Is this review helpful? Yes | No
Read 25 old reviews
Nov 12, 2015
Has called and e-mailed numerous times.
Is this review helpful? Yes | No
Nov 10, 2015
Van was not exactly what i was looking for. They had a different vehicle i was interested in and they never returned a call after they said they would call right back
Is this review helpful? Yes | No
Oct 2, 2015
Vic was great. Very respectful and courteous. He wasnt pushy at all. I highly recommend him
Is this review helpful? Yes | No
Aug 24, 2015
penicholson82
25
Great contact with these guys. Not willing to move on pricing. Bought elsewhere.
Is this review helpful? Yes | No
Jul 27, 2015
tmaytmay
We were looking for a Toyota Sienna, thought they had one, but it sold. They kept in contact and called when they had another available. We came to terms fast and were approved for credit fast, had the van within the week. The service department had forgotten to put the inspection paperwork with the van so I do have to make another trip, it could have been our fault, we decided not to wait for insurance check and picked it up earlier than they expected.
Is this review helpful? Yes | No
Jul 21, 2015
Great experience!
Is this review helpful? Yes | No
Jun 15, 2015
They put the car on the lot was scratches in the paint that they said they could get out if they can get it out why did they ever put it on the lot in the first place always present your best first
Is this review helpful? Yes | No
May 22, 2015
Great
Is this review helpful? Yes | No
May 12, 2015
The more better service u can find.
Is this review helpful? Yes | No
May 11, 2015
Went out of there way to help
Is this review helpful? Yes | No
Feb 21, 2015
Like the salesman but I called back next day the car sold .
Is this review helpful? Yes | No
Feb 7, 2015
Terrible. Would never buy a car from them. They sold a car right out from under us.
Is this review helpful? Yes | No
Feb 1, 2015
Scott contacted me within minutes and was extremely friendly and helpful. That vehicle is still in the top three of vehicles I will narrow to one and buy soon. Thank you.
Is this review helpful? Yes | No
Jan 25, 2015
The dealer responded, left a message, and has not repeatedly attempted to contact me. I appreciate that very much. Have contacted someone to go check it out for me that lives in the area.
Is this review helpful? Yes | No
Jan 24, 2015
Was very pleased with the service I received. I had inquired about the truck and when I arrived at the dealership, someone else was interested in the truck. They gave me the option to buy first since I had already inquired about it and was impressed by that. Very friendly and helpful from everyone I dealt with during the buying process.
Is this review helpful? Yes | No
Dec 18, 2014
Were nice. I bought a van there. I tried to be clear and ask what paper work to be bring and just got a response of bring what you got. They gave what payments would be and something to sign with out giving me percentages of warranty pricing. That's never ok! I got home and the radio wasn't working and needed a code from the dealership. I wish that was checked before everything before selling but that was partly my fault for not checking it. For those reasons I give three stars. Nice people and nice vehicles. Just need to tidy up some loose strings to be a high star dealer.
Is this review helpful? Yes | No
Nov 30, 2014
Helpful and friendly.
Is this review helpful? Yes | No
Nov 30, 2014
They responded promptly with info and extra pictures.
Is this review helpful? Yes | No
Nov 5, 2014
Great dealership. Salesmen were not pushy and let me test drive as many times as I liked! I will be recommending ARC to my family and friends!
Is this review helpful? Yes | No

Response from Arc Auto Store:

Thank you very much for you positive review! We are very glad that we were able to help you.
Jan 20, 2014
Great detailed info...
Is this review helpful? Yes | No

Response from Arc Auto Store:

Thank you very much for your review!
Jan 19, 2014
Never contacted me so I went myself to look at the car. The guy was rude and wouldn't even let me test drive it.
Is this review helpful? Yes | No

Response from Arc Auto Store:

We are very sorry that we could not meet your needs and that you had a poor experience.  It is never our intention to leave any of our customers with a negative view of ARC Auto.  If we can make this right, let us know.  Thanks.
Dec 25, 2013
Nice car!
Is this review helpful? Yes | No
Dec 4, 2013
They went out of their way to be open and honest. I had bought a vehicle earlier from them and was very pleased.
Is this review helpful? Yes | No
Aug 9, 2013
First car was in poor condition, second car my mechanic found at least $2,000-$2,500 in repairs needed. Arc salesmen pooh- poohed the idea these repairs needed. Would never go to that dealer again.
Is this review helpful? Yes | No
Apr 30, 2013
Excellent
Is this review helpful? Yes | No

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