Arc Auto Store

95 Design Dr
North Kansas City, MO 64116

Sales: (816) 406-0163

Service: (816) 474-2277

Today 9:00 AM - 7:00 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2018/03/04/22/44/2011_subaru_forester-pic-3085997950795667489-152x114.jpeg

2011 Subaru Forester 2.5 X Limited Used Cars in North Kansas City, MO 64116

Good Deal
$1,460 BELOW
CarGurus IMV of $12,660

Price: $11,200

Mileage: 98,332

Location: North Kansas City, MO 64116

Average time on market: 24 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Sky Blue Metallic Description: Used 2011 Subaru Forester 2.5 X Limited for sale - $11,200, 98,332 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/04/02/01/2012_toyota_4runner-pic-6074281806069449279-152x114.jpeg

2012 Toyota 4Runner Limited 4WD Used Cars in North Kansas City, MO 64116

Good Deal
$2,391 BELOW
CarGurus IMV of $25,391

Price: $23,000

Mileage: 86,826

Location: North Kansas City, MO 64116

Average time on market: 35 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Black Description: Used 2012 Toyota 4Runner Limited 4WD for sale - $23,000, 86,826 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/14/16/51/2014_mercedes-benz_cla-class-pic-3881798397696376393-152x114.jpeg

2014 Mercedes-Benz CLA-Class CLA 45 AMG Used Cars in North Kansas City, MO 64116

Good Deal
$3,163 BELOW
CarGurus IMV of $30,063

Price: $26,900

Mileage: 73,206

Location: North Kansas City, MO 64116

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Cirrus White Description: Used 2014 Mercedes-Benz CLA-Class CLA 45 AMG for sale - $26,900, 73,206 miles with Performance Package, Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Power Package, Navigation System, Premium 1 Package, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package
https://static.cargurus.com/images/forsale/2018/03/14/00/22/2010_mercedes-benz_s-class-pic-9087700537635604491-152x114.jpeg

2010 Mercedes-Benz S-Class S 550 4MATIC Used Cars in North Kansas City, MO 64116

Good Deal
$3,198 BELOW
CarGurus IMV of $21,898

Price: $18,700

Mileage: 102,079

Location: North Kansas City, MO 64116

Average time on market: 33 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2010 Mercedes-Benz S-Class S 550 4MATIC for sale - $18,700, 102,079 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Comfort Package
https://static.cargurus.com/images/forsale/2018/03/27/19/22/2014_lexus_rx_350-pic-3871164180678602798-152x114.jpeg

2014 Lexus RX 350 Used Cars in North Kansas City, MO 64116

Good Deal
$2,083 BELOW
CarGurus IMV of $24,083

Price: $22,000

Mileage: 79,136

Location: North Kansas City, MO 64116

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Nebula Gray Pearl Description: Used 2014 Lexus RX 350 for sale - $22,000, 79,136 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Aluminum Wheels, Premium Package, Comfort Package
https://static.cargurus.com/images/forsale/2018/03/12/19/30/2010_mercedes-benz_gl-class-pic-4861297902730542156-152x114.jpeg

2010 Mercedes-Benz GL-Class GL 550 Used Cars in North Kansas City, MO 64116

Good Deal
$1,526 BELOW
CarGurus IMV of $22,026

Price: $20,500

Mileage: 94,762

Location: North Kansas City, MO 64116

Average time on market: 28 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Arctic White Description: Used 2010 Mercedes-Benz GL-Class GL 550 for sale - $20,500, 94,762 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/27/20/16/2015_jeep_cherokee-pic-285274212621371820-152x114.jpeg

2015 Jeep Cherokee Latitude 4WD Used Cars in North Kansas City, MO 64116

Good Deal
$1,365 BELOW
CarGurus IMV of $16,865

Price: $15,500

Mileage: 61,080

Location: North Kansas City, MO 64116

Average time on market: 25 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Bright White Clearcoat Description: Used 2015 Jeep Cherokee Latitude 4WD for sale - $15,500, 61,080 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/04/16/19/53/2012_chevrolet_sonic-pic-4043734397978630854-152x114.jpeg

2012 Chevrolet Sonic LTZ Used Cars in North Kansas City, MO 64116

Good Deal
$768 BELOW
CarGurus IMV of $8,268

Price: $7,500

Mileage: 66,699

Location: North Kansas City, MO 64116

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Silver Ice Metallic Description: Used 2012 Chevrolet Sonic LTZ for sale - $7,500, 66,699 miles with Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/28/20/55/2015_acura_mdx-pic-123063070963808770-152x114.jpeg

2015 Acura MDX SH-AWD with Technology Package Used Cars in North Kansas City, MO 64116

Good Deal
$1,502 BELOW
CarGurus IMV of $30,202

Price: $28,700

Mileage: 44,334

Location: North Kansas City, MO 64116

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Cherry Pearl Description: Used 2015 Acura MDX SH-AWD with Technology Package for sale - $28,700, 44,334 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2018/02/23/16/34/2012_chevrolet_silverado_1500-pic-3987065307640999863-152x114.jpeg

2012 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in North Kansas City, MO 64116

Good Deal
$1,631 BELOW
CarGurus IMV of $21,131

Price: $19,500

Mileage: 109,251

Location: North Kansas City, MO 64116

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2012 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $19,500, 109,251 miles with Suspension Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/27/20/16/2014_mazda_mazda3-pic-5709708721116154811-152x114.jpeg

2014 Mazda MAZDA3 i Touring Used Cars in North Kansas City, MO 64116

Good Deal
$902 BELOW
CarGurus IMV of $13,602

Price: $12,700

Mileage: 18,230

Location: North Kansas City, MO 64116

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Soul Red Metallic Description: Used 2014 Mazda MAZDA3 i Touring for sale - $12,700, 18,230 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/15/23/53/2014_toyota_avalon-pic-1784696298907017269-152x114.jpeg

2014 Toyota Avalon Limited Used Cars in North Kansas City, MO 64116

Good Deal
$1,132 BELOW
CarGurus IMV of $19,632

Price: $18,500

Mileage: 61,021

Location: North Kansas City, MO 64116

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blizzard Pearl Description: Used 2014 Toyota Avalon Limited for sale - $18,500, 61,021 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/04/06/19/30/2015_toyota_4runner-pic-3113519176989188372-152x114.jpeg

2015 Toyota 4Runner SR5 4WD Used Cars in North Kansas City, MO 64116

Good Deal
$1,876 BELOW
CarGurus IMV of $30,876

Price: $29,000

Mileage: 55,416

Location: North Kansas City, MO 64116

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Magnetic Gray Metallic Description: Used 2015 Toyota 4Runner SR5 4WD for sale - $29,000, 55,416 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/27/20/16/2002_toyota_mr2_spyder-pic-2925081842524849491-152x114.jpeg

2002 Toyota MR2 Spyder 2 Dr STD Convertible Used Cars in North Kansas City, MO 64116

Good Deal
$1,201 BELOW
CarGurus IMV of $8,501

Price: $7,300

Mileage: 86,357

Location: North Kansas City, MO 64116

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Description: Used 2002 Toyota MR2 Spyder 2 Dr STD Convertible for sale - $7,300, 86,357 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/31/19/05/2012_ford_f-150-pic-1868406905047091985-152x114.jpeg

2012 Ford F-150 FX4 SuperCrew 4WD Used Cars in North Kansas City, MO 64116

Good Deal
$1,760 BELOW
CarGurus IMV of $22,760

Price: $21,000

Mileage: 98,795

Location: North Kansas City, MO 64116

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2012 Ford F-150 FX4 SuperCrew 4WD for sale - $21,000, 98,795 miles with Appearance Package, Aluminum Wheels, Heat Package
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 14, 2018
GuruZJZB2
They showed me this vehicle and suggested it rather than a more expensive one. I am very interested in this vehicle.
Is this review helpful? Yes | No
Mar 21, 2018
Cool spot. Clean cars with descent prices. Outstanding customer service !
Is this review helpful? Yes | No
Mar 18, 2018
Yes, follow up was great . I received an email from Miles immediately. I actually when and text the drove car. I’m thinking about it. He send me another thank you email for visiting and has stayed in touch. I don’t plan to buy for another month.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 14, 2018
The staff I spoke with was indeed friendly. Before I disclose, I must admit that without a deposit the car was not guaranteed to be held. I had stated however; that I had no way to my bank on that particular day. That being said, I live nearly 3 hours from this dealership. I had contacted them about a car, and asked them to hold it till either the next day (Friday) or the Monday after that and I would definitely be there to look at it. Unfortunately by the time I found out they had sold it (the day after I called) I was already near the dealership, and it was the car I was likely to go with, which I had stated. I understand that deposits may be necessary due to people not looking at the car when they say they will, but a courtesy "we have sold it" call would have been the right thing to do. The salesman said he would try to find a better deal and call me back, never did. Thankfully I found a better deal, but in general I would call my experience frustrating, and the whole ordeal poor business practice.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2018
Purchased our daughter a car for College from Tyler. Great salesman that took time to help our daughter find the perfect car!
Is this review helpful? Yes | No
Jan 23, 2018
My experience was a normal experience as a consumer Dealing with salesman who has over all be a pretty good salesman an in a clean facilities!.
Is this review helpful? Yes | No
Jan 22, 2018
Miles worked well with us. Very nice and no pressure at all.
2 of 2 people found this review helpful.
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Dec 30, 2017
Excellent experience with everyone I spoke with at this dealer. Very responsive to emails and informative. I would highly recommend this dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 30, 2017
Very good
Is this review helpful? Yes | No
Dec 16, 2017
GuruZMPLG
Prompt reply during search
Is this review helpful? Yes | No
Dec 14, 2017
Excellent with no pressure, really good people work there. Would buy from them.
Is this review helpful? Yes | No
Nov 23, 2017
Really professional. Unfortunately I didn't bought the car ( my fault ).
Is this review helpful? Yes | No
Oct 8, 2017
Very nice people but I wanted a convertible.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 29, 2017
Miles responded quickly to my request & worked with our schedule to see & test drive the vehicle. They worked with us & took care of our concerns. The paperwork was dealt with & we drove our car home that night!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 7, 2017
GuruDW6L8
Mike "Miles" Liles called me within minutes of my inquiry. We were able to make a deal from over 600 miles away. I will fly in and pick up my new car next week! Extremely helpful, low pressure, great communication!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 28, 2017
Really helpful. Trying to get more information on this vehicle & trying to find a time to go look @ this vehicle
Is this review helpful? Yes | No
Aug 23, 2017
Absolute Professional Care!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Absolute awesome customer! Thanks for the review!
Jul 19, 2017
Guru9SVFF
Lauren was very helpful in getting us into our 2014 Dodge Charger. It was the best car buying experience I have had.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Excellent! Lauren is a great salesperson - and we're pumped that you bought your 2014 Dodge Charger from us!
Jul 18, 2017
Great experience. Straight forward!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
That's exactly our goal for ever customer.  Thank you, Amy.
Jul 7, 2017
We purchased a car from an individual seller, but Arc Auto emailed and readily offered their support in helping us find a vehicle.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Customer or not - we strive to help in any way we can.  
Jul 1, 2017
Very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Debbie!
Jun 14, 2017
Staff was courteous and friendly Vehicle was not what I was interested in
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We're glad that your experience with us was positive, even if you did not end up purchasing a car from us.  Maybe next time!
May 25, 2017
Good
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Great!
May 24, 2017
Guru7F1K
Answered timely, vehicle just sold already
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Guru, maybe next time!
May 23, 2017
Pleasant and helpful staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2017
Laren was very professional and did a great job.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the review, Raymon! We are always chasing that 5th star.  Please feel free to give us any feedback on how we could have served you better.
Mar 31, 2017
I had a great experience working with Lauren; she was flexible. We were able to make a deal in less than an hour. I picked up the car the next day. I have had the car for 2 days now. It is running well so far. I didn't feel pressured to buy and the staff was very helpful and courteous. I would recommend them.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Jonathan.  Lauren really is a great salesperson and we're glad you got to experience ARC Auto with her.  Low pressure and courtesy is the name of the game here, and are pumped to help you with all your future vehicle needs!
Mar 13, 2017
farmraised
Don't let them try an persuade you that their vehicles are fair prices. They are 3-4k above what other dealers price similar vehicles. An they won't budge. Do your research an know your values before you go to them.
7 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Sorry, you feel that way Farmraised - however, I would encourage all of our customers to jump onto our website at www.ARCautostore.com and price match the vehicles in inventory throughout.  We are consistently 2-4k under the market value at a 250-mile radius.  That will also show through CarGurus proper and their price match service.  We appreciate you taking the time to review us, true or not.  We are also a no haggle store - flat price no stress.  If you don't like our prices, that's fair! We strive to be as lowkey and hastle free as possible - so we don't bully or pressure anyone to accept
 More ...
Feb 5, 2017
Great salesman, friendly
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Shirley.  Whatever we can do in the future to nail that 5th star, you just let us know.  We're always seeking to improve.  
Jan 28, 2017
Good so far. Haven't gotten into the dealing part. It all can change in minutes.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Jim.  We appreciate the review, and are equally glad that it didn't "change in minutes".
Jan 3, 2017
B1gcatahoula
The salesperson who contacted me was not knowledgeable about this vehicle and, perhaps, vehicles in general. As more of a dealer fault than salesperson fault, key issues with this vehicle were not disclosed. First, the interior reeked of smoke. That smell never comes out despite ARC's efforts to assure me it would. When I asked why I was not told about the smoke smell, ARC responded with "you didn't ask." Second, rust damage to the undercarriage and front doors was not disclosed. ARC denied knowing about the rust and blamed the previous owner who auctioned the vehicle for using paint to cover up the issues. I recalled and pointed out ARC's pride in their vehicle inspection prior to selling any vehicle. If their inspection procedures are indeed as detailed as they say, then there is no way that the rust damage would not have been noticed. During discussions about this issue, I was again told "you didn't ask". I drove 9 hours to find a vehicle that was not properly disclosed and a sales staff not only unwilling to admit its fault but also unwilling to negotiate on price. Bottom lines: As an internet shopper, you cannot request too many photos or ask too many questions about a vehicle you are interested in. Assume nothing. Due diligence in researching any dealership and salesperson that contacts you. I will not try to purchase sight unseen again.
12 of 13 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
ARC Auto was nearly forced to have this customer escorted off the premises because of his and his friend's absolute belligerence and hostility - which included threats to our people.  After driving up from Lousiana and viewing our 54 separate photos of this particular truck INCLUDING the extra photos the customer asked us to take for every bit of that vehicle, the rocker panel rust was indeed missed by us.  We, of course, apologized to the customer. However, in no time during any interaction did we respond to the issues at hand with "You didn't ask."  The rust was not visible during
 More ...
Dec 4, 2016
Gary Labelle
Very good people. I bought from a closer dealer but they had good prices and tried to get me in. It's a little further than I wanted to drive. I would shop there again.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We're so glad to hear that Ozark, if there is anything we can do to lock down that final 5th star - please let us know!
Nov 21, 2016
RobertLBerutti
Great service very pleased with them and Chuck who sold me the 04 Wrangler loving every second of it! Thanks again!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Chuck is pretty great, Robert.  We're very glad you are pleased with your Wrangler and look forward to being here for all your future vehicle needs.
Nov 15, 2016
Sales person and sales manager were helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 16, 2016
I made the deal for this car in early afternoon and was on the road before rush hour. I think it was a fair deal and the dealer was up front on the flaws. The suggested fixes were fair and equitable.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2016
The salesman was very helpful in all that I asked except for the actual price of the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2016
Arco called and I made appointment to see the car. They sold it before I could get there. They did call and let me know
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 10, 2016
Nice and responsive. Good follow up
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 1, 2016
The sales person was responsive until I asked about damage to vehicle from accident. I never heard back from him again!
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Jul 2, 2016
They were great! Miles and Chuck contacted me and followed up with me as well. Unfortunately I was unable to get finaced on the Porsche but Miles tried his best to get me approved. I would recommend this dealer to anyone looking for a car. They are friendly and knowledgeable without being pushy.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
It really pumps us up to receive a review like yours.  We are extremely thankful for the time you took to post about us!
Jun 23, 2016
The person I emailed was very helpful with anything I asked.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are very glad to hear that, thank you for the review!
Jun 13, 2016
Have been easy to talk with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, James, we appreciate the review, and would love to get that 5th star.  Let us know what you would like to see in your future experiences with us.
May 3, 2016
LarryV
Actually contacted us too much.
Is this review helpful? Yes | No
Response from current dealership owner:
We apologize for contacting you too much.  We are working diligently to track down how to perfect our outreach.  We appreciate the review.
Read 38 old reviews
Apr 21, 2016
Found a car that I put a deposit on and they have been very patient waiting for me to find time to go get the car I appreciate their help and finding me a bank to get a loan through
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We could not be happier to not only turn around your previous review but also to make you happy in the meantime.  We are so glad you shopped with us here at ARC Auto Store.
Apr 16, 2016
Very helpful. Very patient. Prefered communication via email and Jefferson obliged that for me. Made my experience less stressful. Highly recommended
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
On behalf of ARC Auto and Jefferson we wanted to thank you for your review and allowing us to make things right.  We cannot express enough how much we appreciate customers like yourself.
Apr 10, 2016
The coordinator was nice and personable. The car had over 200 more miles on it than listed. The wipers were falling apart. The OIL hadn't been changed and I was told that it had been serviced. The add said it had a back up camera, but it was not installed. The manager blamed Car Gurus for the error and told me that the "car fell through the cracks" and that it was their fault that the add was wrong about the camera. The manager not once apologized for ANYTHING!!!! He merely blamed everyone else. The salesman promised to fill my car with gas before I left as a thank you. I guess he forgot because he didn't. When I drove back up to get the camera fixed (that was not installed), the cruse control stopped working. They told me that it was caused by some errors from a sensor. I just wonder how often that will cause me grief. Occasionally, a fan kicks on in the rear seat which makes a weird noise, and I don't even know why or for what purpose it is coming on. The gas mileage is not as good as promised and all in all, I am quit irritated at the whole experience. I would never tell anyone to shop there but would suggest they buy ANYWHERE ELSE !!!!!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Klint, we are very sorry about your experience with us at ARC Auto Store.  Even though we repaired all the issues that you have listed here and then you still felt motivated to leave a one-star review.  We apologize that we did not live up to your expectations.
Apr 7, 2016
friendly and helpful still in progress. I did not buy from them but they where very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the review! We are always chasing that 5th star and would love to know your thoughts on what could be that 5th star next time.  Thanks again.
Apr 5, 2016
Mileage was off by 50000 miles! Dealer said they would correct it online but no change has been made. No it sure how they got 91000 miles from 150000.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
This issue was corrected the moment it came to our attention.  We apologize for any inconvenience.
Apr 5, 2016
the dealer did contact me. Pretty much the same old approach to car sales; talk faster than the client and find out as much information before they are able to think.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the review James.  Is there a chance that you remember the name of the sales person?
Mar 29, 2016
Very helpful and fast service. All were very friendly. Got me into that I wanted.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you very much for your review, Elisa! We are so glad you had a great experience.
Mar 16, 2016
Good experience. Got information about the car that I wanted.
Is this review helpful? Yes | No
Response from current dealership owner:
Jerry, we are so glad you had a good experience with us.  Is there anything we could do to grab those last two stars?  We are diligent in making sure all our customers have 5 star quality and would love to reflect that.  Thank you!
Feb 7, 2016
Very good response off of my original request, ARC actually drove the vehicle to my office for me to look at and drive; completely unexpected but certainly appreciated. I made the purchasing decision on the spot. Mike (sales rep) went back to the office, processed the documents and all I had to do was stop by the dealership and sign. Mike and ARC were fantastic to deal with, Thanks!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We cannot thank you enough for this review and hope to see you again for your next vehicle!
Jan 8, 2016
personalized reply and communication on inquiry
Is this review helpful? Yes | No
Response from current dealership owner:
Miguel! Thank you for this review.  We strive to achieve the 5 stars for all of our customers and any feedback you might have to get that last star from you would be much appreciated.
Dec 16, 2015
Called, despite my stated preference for email. Then after I told him I prefer email he continued to ramble on about the car at a high level. When I asked questions he then stated he really doesn't know much about the car despite it being there for 4.5 months. Evidently the owner used the car as his own personal vehicle while listing it, and didn't update the mileage.
Is this review helpful? Yes | No
Response from current dealership owner:
Hey Brian, we sorry you had a poor experience with us.  We would love to know what vehicle you were looking at so that we can educate our sales staff on it.  Thank you!
Dec 13, 2015
Excellent service
1 of 1 people found this review helpful.
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Dec 1, 2015
great
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Nov 12, 2015
Has called and e-mailed numerous times.
Is this review helpful? Yes | No
Nov 10, 2015
Van was not exactly what i was looking for. They had a different vehicle i was interested in and they never returned a call after they said they would call right back
Is this review helpful? Yes | No
Oct 2, 2015
Vic was great. Very respectful and courteous. He wasnt pushy at all. I highly recommend him
Is this review helpful? Yes | No
Aug 24, 2015
penicholson82
25
Great contact with these guys. Not willing to move on pricing. Bought elsewhere.
Is this review helpful? Yes | No
Jul 27, 2015
tmaytmay
We were looking for a Toyota Sienna, thought they had one, but it sold. They kept in contact and called when they had another available. We came to terms fast and were approved for credit fast, had the van within the week. The service department had forgotten to put the inspection paperwork with the van so I do have to make another trip, it could have been our fault, we decided not to wait for insurance check and picked it up earlier than they expected.
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Jul 21, 2015
Great experience!
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Jun 15, 2015
They put the car on the lot was scratches in the paint that they said they could get out if they can get it out why did they ever put it on the lot in the first place always present your best first
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May 22, 2015
Great
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May 12, 2015
The more better service u can find.
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May 11, 2015
Went out of there way to help
Is this review helpful? Yes | No
Feb 21, 2015
Like the salesman but I called back next day the car sold .
Is this review helpful? Yes | No
Feb 7, 2015
Terrible. Would never buy a car from them. They sold a car right out from under us.
Is this review helpful? Yes | No
Feb 1, 2015
Scott contacted me within minutes and was extremely friendly and helpful. That vehicle is still in the top three of vehicles I will narrow to one and buy soon. Thank you.
Is this review helpful? Yes | No
Jan 25, 2015
The dealer responded, left a message, and has not repeatedly attempted to contact me. I appreciate that very much. Have contacted someone to go check it out for me that lives in the area.
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Jan 24, 2015
Was very pleased with the service I received. I had inquired about the truck and when I arrived at the dealership, someone else was interested in the truck. They gave me the option to buy first since I had already inquired about it and was impressed by that. Very friendly and helpful from everyone I dealt with during the buying process.
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Dec 18, 2014
Were nice. I bought a van there. I tried to be clear and ask what paper work to be bring and just got a response of bring what you got. They gave what payments would be and something to sign with out giving me percentages of warranty pricing. That's never ok! I got home and the radio wasn't working and needed a code from the dealership. I wish that was checked before everything before selling but that was partly my fault for not checking it. For those reasons I give three stars. Nice people and nice vehicles. Just need to tidy up some loose strings to be a high star dealer.
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Nov 30, 2014
Helpful and friendly.
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Nov 30, 2014
They responded promptly with info and extra pictures.
Is this review helpful? Yes | No
Nov 5, 2014
Great dealership. Salesmen were not pushy and let me test drive as many times as I liked! I will be recommending ARC to my family and friends!
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Response from current dealership owner:
Thank you very much for you positive review! We are very glad that we were able to help you.
Jan 20, 2014
Great detailed info...
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Response from current dealership owner:
Thank you very much for your review!
Jan 19, 2014
Never contacted me so I went myself to look at the car. The guy was rude and wouldn't even let me test drive it.
Is this review helpful? Yes | No
Response from current dealership owner:
We are very sorry that we could not meet your needs and that you had a poor experience.  It is never our intention to leave any of our customers with a negative view of ARC Auto.  If we can make this right, let us know.  Thanks.
Dec 25, 2013
Nice car!
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Dec 4, 2013
They went out of their way to be open and honest. I had bought a vehicle earlier from them and was very pleased.
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Aug 9, 2013
First car was in poor condition, second car my mechanic found at least $2,000-$2,500 in repairs needed. Arc salesmen pooh- poohed the idea these repairs needed. Would never go to that dealer again.
Is this review helpful? Yes | No
Apr 30, 2013
Excellent
Is this review helpful? Yes | No

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