Antwerpen Hyundai Chrysler Jeep

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6440 Baltimore National Pike
Catonsville, MD 21228

Sales: (410) 788-6600

Service: (410) 747-3333

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 10, 2018
Antwerpen Hyundai was quick in responding to inquiries. Staff was friendly and courteous and was willing to negotiate a great deal. I drove a few miles out of my way to buy the car from them and they certainly made it worth it.
Apr 25, 2018
Great communication
0 people found this review helpful.
Mar 19, 2018
Not willing to work with anyone out of state, maybe to many bad experiences from where they are located and type of people they have to deal with locally.
1 people found this review helpful.
Mar 16, 2018
The dealership reduce the price of the vehicle. When i contacted them for purchase It was clear that the advertised price was not the true price of the Jeep. It was clearly a bait and switch tactic as the reduced price was t accurate I would never deal with this dealership in the future.
8 people found this review helpful.
Mar 11, 2018
thanks for making my first experience with a dealer the worst. Now i Know that the words of a salesman never count; only the numbers on the paper at the end of the sale. They told me they were going to give me SUV at 13,500. when i go home and see the papers the SUV cost me 15,790!!!. That is the sale price on the market. That is not even the price they were asking!! i was all excited that i didn't read the papers i signed because a trusted them. i felt betrayed. but Thank u you for the Lesson i will never make the same mistake again.
10 people found this review helpful.
Mar 8, 2018
I found the advertising campaign to deceiving with quite a fee rebates most people don't qualify for. They are discreetly tucked away on a small link on their page. Would rather not deal with an establishment that does that.
4 people found this review helpful.
Jan 4, 2018
We were transferred to 3 different sales people within 10 minutes & finally got a guy that seemed to know very little... he disappeared multiple times for what seemed like no reason & was gone several minutes each time. He never returned my husbands DL & we didn’t realize it until after we left so had to go back... I can’t speak for the dealership as a whole but we weren’t impressed with the salesman
1 people found this review helpful.
Dec 20, 2017
My experience was great quike and easy purchase of the vehicle very friendly and willing to work with me on everything I would purchase another vehicle from there when ready thanks again antwerpen
Aug 20, 2017
Went to see car advertised and as it turns out another person also arrived wanting to buy it right then and there. I felt pressured and salesman said either buy it now or MAYBE we can help further. He called once then never heard from him again.
3 people found this review helpful.
Jul 28, 2017
Friendly staff
2 people found this review helpful.
Jul 18, 2017
I was comtacted by someone who wanted to take am application over the phone after I had submitted one one line I tried to explain that the federal government had put a fraud protection alert on my credit report and I have to go though the process to have it removed he was short with me and that made me re-evaluate my decision in making the purchase. Moving on. Thanks.
2 people found this review helpful.
Jul 6, 2017
0 people found this review helpful.
Jun 27, 2017
the price they quote includes every possible discount including a $1,000 handicap discount to modify the vehicle. absurd. I went to the dealer and unless you are purchasing the vehicle that day, you can't get a quote on a car.
5 people found this review helpful.
Response from current dealership:
Thank you for your feedback about Antwerpen Hyundai in Catonsville. We are sorry to hear about your experience in our Sales Department. We’ve tried to find you in our database so we can speak with you and resolve your concerns as soon as possible. Please give me a call at 410-747-3333, ask for Kevin Kim, General sales manager.
Jun 3, 2017
Car was $5000 more than advertised on car gurus Even when they said I didn't qualified for military discount or college discount was still $4000 more than advertised and the offer for my van trade in was so rediculous that everybody I told laughed at there offer one person said they would give me 5 times what they offered so they could turn around and sell it for more They didn't even realize the seats folded in the floor in the van Thought there was no seats Wasted a whole night traveling down there from York pa I do not recommend them I really would have bought the car if it was even close to the price
12 people found this review helpful.
May 29, 2017
I visited this dealer on consecutive days for an auto test drive and purchase consideration. Day 1 was an initial review of the vehicle and a test drive. I work in close proximity so decided i would look at the vehicle and decide if a more interested purchase visit was necessary. The vehicle drove and looked well enough for me to have my wife join me the next day for another test drive and consideration. On day 2, we arrived around 4:30 . The vehicle was being cleaned and around 5PM we looked at the vehicle. We noticed a large dent in the hood which I did not notice the day before. This was a large enough dent that I am confident I would have noticed. We discussed with salesperson that we are not interested in this vehicle given the recent discovery. He assured us that they would fix the bent in the hood. After another test drive we returned to the office to discuss terms of the purchase. We mentioned our finance rate that we can achieve and salesperson left to investigate the best rate from dealership. He was gone for quite a while and returned with no info in interest rate, but a colleague who informed us of an additional $2000 "reconditioning" fee and a $300 processing fee to be added to the price of the auto. I asked for an itemization of this "reconditioning" fee and was told it was for cleaning and inspection. This is a bogus fee that this dealership wants to charge you. In addition, a typical processing fee is understandable but typically between $100 and $200 dollars. At this point it is about 7PM. So for about 2.5 hrs we basically have taken a test drive and set up for a scam. Antwerpen is your typical old school dealership that wants to charge you fees that are not required. How can a dealership like this survive? Buyer beware.
16 people found this review helpful.
Read 11 old reviews
Dec 2, 2015
Complete Bait & Switch tactics to get me in the door. They were over 5K in their actual prices advertised on cargurus vs the vehicles advertised and were showing up as "lowest" in the nation. I even called to confirm their prices before meeting them confirmed them. They They were using ineligible rebates to generate the price for which I never selected. They will tell you that all dealers do this, but their prices were grossly underestimated. Stay away.
13 people found this review helpful.
Oct 25, 2015
They were helpful and courteous.
1 people found this review helpful.
Jun 6, 2015
With Special Compliments to Michael Serrano for his Special Help!
Oct 5, 2014
They chased us down before we could even get out of the car and we just drove off.
1 people found this review helpful.
Aug 8, 2014
Antwerpen had the largest selection of used Sonatas. Saleman was informative but did not attempt to pressure us.
Jul 5, 2014
Jul 1, 2014
Awesome experience.
Oct 5, 2013
I had a wonderfully knowledgeable sales woman who was professional and personable. She tried everything she could to find the car with the specs that I wanted. However, she was not able to do so, so I went to another Chrysler dealership in the area, and they found just what I wanted. I am a picky buyer.
Jul 6, 2013
Very poor response. I received a confirmation e-mail from an account I couldn't even reply to. I called the dealership, left a message and never heard back from them. I found their web site, and learned through the chat that the advertised prices on Cargurus include every possible discount, such as military, disability, college grad and more. So if you don't qualify and go there hoping for a good deal, you're in for a bad surprise. I'm glad I found a great deal closer to my home without wasting my time.
1 people found this review helpful.
Apr 3, 2013
sales were rude, the attitude was we get plenty of business we could do without yours was not treated like advertised
Aug 7, 2012
Did not have the car I wanted.

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