Acura of Peoria

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9190 W Bell Rd, Peoria, AZ 85382
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Sales: (855) 470-7749

Service: (855) 470-7749

Old Dealer Reviews

Feb 7, 2014
Got a great car for a decent price. Wish i hadn't been sucked into signing that paint warranty. Do no be fooled on the $400 paint warranty and they used car warranty is a joke. I had to call the company and get them to extend my out to a yr or threaten to give me my $1200 back.
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Sep 21, 2013
Great professional people. They worked very hard to find the right auto for us. The only issue was the finance dept. The man really tried to pressure me into an extended warranty and showed his attitude when I asked to just forget it and finish the paper work. I would give this dealer a 5 Star rating.
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Sep 15, 2013
Followed up quickly on my inquiry. I did receive a 2nd (unsolicited) phone call from a different salesman several days later to check if I was interested in anything else. While I won't fault him for trying, further attempts will be annoying.
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Aug 26, 2013
Pretty fair and easy to work with. Was easy to work with them. Thanks Glenn, Sarah and Paul!
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Feb 13, 2013
Bought car here
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Oct 25, 2012
I was promised so many things when I bought the car and after everything was approved and set they didnt do anything afterwards.
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Jan 10, 2012
Very polite and knowledgeable.
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Jun 14, 2011
Watch this dealer like a hawk. Ended up buying a car from them but be careful. During negotiations they had added in a paint treatment called Zaktek and an acid etching window treatment that is suppposed to help identify your car if it is stolen. When I told them I didn't want either they said they were already done to the car and couldn't be removed. Well they ended up removing the charge for the acid etching thing and at the last minute also removed the Zaktek. It turns out the Zaktek is something you have to apply every 6 months not once every 3 years like they originally led us to believe. Since we were driving from the other side of Phoenix I don’t think they actually wanted to explain that to us so they removed it at the last minute. The only problem was when they removed the Zaktek they also discounted our trade by approximately the same amount (we had already verbally agreed on a price with the Zaktek included). I decided to let this slide during the purchase since I figured we were only losing the warranty on the Zaktek (had told us repeatedly the treatment was already performed on the car). I later found out only the first 6 month treatment was complete. When I called them on this a day or two later there was of course limited to no response. Essentially they scammed us out of an extra $300 versus our original purchase agreement. Also, during negotiations, the sales manager tried to show me with a spreadsheet on a computer that they were at their break-even price on the car. I told them they paid too much for the car and that we wouldn’t be able to work out a deal. We left and within 45mins of leaving they had called us back and had come down about another $1300. One final thing, this dealer charges a doc fee of $449. They will try to hit you with this in the end. Make sure you specifically state that you are negotiating a price with the doc fee included.
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