A1 Auto Sales

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144 Main St
North Reading, MA 01864

Sales: (978) 664-9444

Today 9:00 AM - 6:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 24, 2018
tbearman_123
They was very consistent in their follow-up
Dec 15, 2017
Steve Caruso
Service was great and they were very helpful. They kept in contact with us throughout the process leading up the day of the test drive.
2 people found this review helpful.
Dec 2, 2017
Response was timely.
1 people found this review helpful.
Nov 2, 2017
GuruZVQTJ
They've been very helpful trying to get me a vehicle
2 people found this review helpful.
Aug 23, 2017
Itsmi
These guys were awesome very honest and helpful.
1 people found this review helpful.
Jul 28, 2017
After contacting the dealer by email, they did not respond to me at all. I waited a few days to see if they would get back to me, but eventually I had to call to inquire more about the vehicle. The man I spoke to on the phone told me someone already put a down payment but I was more than welcome to come down and check out the car, which I did because I wasn't sure if I liked the make and model, in order to know if I should keep looking for this specific vehicle or if I should look for a different car. When I came down, there was no one in sight. I waited for 20 minutes until the guy finally showed up. After checking out the vehicle I left my name and phone number in case anything changes, or they acquire similar vehicles. After not hearing back from them I began to search for more vehicles and found the same exact vehicle for $1,500 more than the original price. Which seemed very strange to me. Would have loved to hear back from them if the buyer backed out, Even with the price jump. But something definitely seems fishy about this place. Would not recommend based on my experience.
11 people found this review helpful.
Response from current dealership:
Hello Ian
So they told you the car was sold but still let you come in and test drive it so you can see if you like that model so you already knew it was sold. I will look into the price thing but Im not sure why a sold car would go up in price, Kind of don't make sense. I apologize for the wait but we are a small operation and have to go back and fourth to auctions to pick cars up and bring them back. We strive to make all our customers happy and price all of our cars below market. I can tell you 100% there  is nothing "fishy" that goes on here. Sorry the car sold before you could g
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Mar 21, 2017
Very responsive, no hassle...
3 people found this review helpful.
Response from current dealership:
Hello Rick, Thank you for taking the time to give us a review, We really appreciate the opportunity to earn your business
Feb 21, 2017
After getting a certified check, and a long 1.5 hour ride we find he never told me it had a Brocken windshield, and missing interior door trim, told him we would not give him the certified check he had us bring unless he fix the windshield or we could not get it to pass inspection. Next day he said they said they were fixing the windshield, but found out the next day that was a lie. two days later than planned we got the car, and it is nice, now.
4 people found this review helpful.
Response from current dealership:
Hello Dick, Thanks for the review. We would never lie to you about the windshied. The mechanic we had it at did not order it in time so we used another company and got it done for you. Thanks for your business and enjoy your Suv
Oct 13, 2016
These guys were great! They called me within 5 minutes and gave me all the info I needed over the phone. Joe and his team made the whole process of buying a car really easy. Even got me a great finance rate. I would highly recommend them. Thanks guys!
1 people found this review helpful.
Response from current dealership:
Thank you Justin, We appreciate the opportunity to earn your business and enjoy that beautiful car
Sep 19, 2016
I'd give no stars if I could If you want to waste s week of your life and not get a car in the end, then go here. I work at a restaurant, so I am usually VERY patient with customer service, but this was terrible. I told them I was coming. I showed up. Everything was fine. They said they'd call me in three days. "Monday at 2" Monday at 2 comes. Nothing. I call at 3 and they said they'd call me tomorrow. Tomorrow comes. I wait all day. Nothing. I call at 4. "We'll call you tomorrow." Okay... "Tomorrow" comes. Nothing. I call. No answer. I leave a message saying that I want the car but if I don't hear back, I'll have to look somewhere else. Next morning, I wake up to a voicemail: "Hey, it's Joey from A1. We wanna get your car registered today!" I'm so excited cause I want to stop taking the train every day. I call them back not even 20 minutes later: "Hey! I got your message. When can I come in?" "Oh, sorry. We sold the car yesterday. The guy paid in cash." Okay. So why the hell did you tell me you want to get my car registered. Why not just tell me what is actually going on. They claimed they were trying to work out a loan with the bank. Fine. But WHY NOT JUST TELL ME!
12 people found this review helpful.
Response from current dealership:
Hello Theresa,

I am so sorry we could not get you financed on the car you wanted and not telling you in a timely manner. We just didn't want to give up on trying to get you a loan. After a few days of not being able to secure a loan a customer did come in and buy it for cash. Again we do apologize for not telling you in a timely manner but we wanted to keep trying to get you a loan. There must have been a mix up when you were told to come in to get it registered because we were dealing with registering a few cars at that time. Again we apologize for not getting back to you a little quicker
Read 1 old review
Apr 22, 2016
Joe and Joe helped me out!
1 people found this review helpful.
Response from current dealership:
Thank you Gerry, We really Appreciate you giving us the opportunity to sell you your vehicle.

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