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Merchants Automotive Group
About Us
A history of excellence since 1962. Merchants Auto is the largest pre-owned dealership in New Hampshire. We strive to save our customers time and money, and our ultimate goal is to provide an enjoyable and hassle-free car buying experience. We have the largest inventory in New England. We are positive you’ll find a vehicle that fits your needs and budget. Our 26-acre lot has hundreds of vehicles to choose from with more than 30 different makes. We don’t believe in surprises when it comes to the price of a vehicle, which is why we’re up front about it. We offer the lowest pricing on pre-owned vehicles in New England with many factory warranties still in place.
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Today 9:00 AM - 7:00 PM (Closed now)
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1278 Hooksett Rd
Hooksett, NH 03106
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Jan 7, 2026
This dealership is cluttering search results with multiple listings for the same vehicles, and listing prices far less than the actual prices, which are hiding behind a list of special discounts not available to most buyers.
The people were very friendly and helpful. I didn’t get the vehicle that I wanted but they did put me in a vehicle which was the same size and a few thousand dollars lower. Even with my poor credit score they got me approved. The only thing is my interest rate is 29.9 percent. But at least I got myself approved and in a nice vehicle.
Nov 22, 2024
Quick response
Show older dealer reviews 29
was greeted at this dealership as soon as we went inside , we had an online appointment to see and test drive this car. salesmen was JOE
Bowker , he was amazing . along with the finance dept. this dealership is very comfortable , great quality cars no pushy approaches. honest ,
professional would buy and trade their in the future . TOP NOTCH dealership. thanks for the great car we love it.
Jul 2, 2023
I got a return call quickly on a vehicle I saw on line.
Apr 10, 2023
Response from current dealership:
Thank you for the 5-star review! The Merchants Team
Mar 16, 2023
Response from current dealership:
Hello,
Sorry you missed our calls, two reps tried to reach out to you with information regarding the truck you were interested in. Please give us a call your convenience for additional information.
Kind regards,
The Merchants Team
Sorry you missed our calls, two reps tried to reach out to you with information regarding the truck you were interested in. Please give us a call your convenience for additional information.
Kind regards,
The Merchants Team
Apr 10, 2023
Response from current dealership:
Thank you for the 5-star review. We hope we can help you in the future.
The Merchants Team
The Merchants Team
May 18, 2022
Mike was wonderful to deal with however the vehicle had some issues check engine light on break pulsation didn’t run well dealer not willing to work with me
Apr 10, 2023
Response from current dealership:
Glad we could help Charles! The Merchants Team
Aug 5, 2021
Very helpful. Got me a good deal on a used car with a 100k mile warrenty. No complaints!
Jan 25, 2021
Response from current dealership:
Thank you for the kind words! We’re so happy your visit at Merchants went so smoothly. Drive Happy!
I was contacted immediately and the vehicle was available. They were very friendly and Courteous even though Circumstances changed and I wasn’t able to buy just now. I highly recommend Merchants and hope to do business with them soon
Dec 3, 2020
Response from current dealership:
Hi Dan. Very glad you had a great experience. Thanks very much for leaving a nice message and review, we appreciate your time. We hope to see you back again soon, we are here to help you out. Kind regard from the Merchants Team.
Nov 20, 2020
Staff and sales people were very courteous. I made a purchase on the same day. The overall experience was no frills, but I honestly appreciated that. I’d rather get a good deal on a vehicle than get schmoozed any day of the week! I’ll be coming back here in the future.
Nov 20, 2020
Response from current dealership:
Hi Mike. We appreciate the time you took to leave us a 5-star rating. We look forward to seeing you again in the future. Best regards from Merchants Auto.
Feb 27, 2020
Asked a simple question about the vehicle
Did not answer the question wanted more information from me than I was willing to share at that point in the process
Sep 8, 2018
Very helpful discussion.
Oct 1, 2017
Made initial contact with me but then did not follow up and respond to
questions and concerns I had. Would not recommend them.
Aug 11, 2017
Quick response, professional and noligable sales dept. Left dealership feeling confident I got exactly what I wanted. Merchants will be my first choice in future for used vehicle purchase. Thx Ryan!!!
Jan 29, 2017
Good.
Nov 8, 2016
One of the worst car buying experiences I have ever had. I would never set foot in this place again. Very poor business ethics. They try to use every trick in the book to convince you of a good deal, but are only looking out for their bottom line, not the customers
Apr 1, 2016
I was contacted by a very nice lady by Email, and was very nice!!!
Apr 18, 2015
Received multiple calls within
minutes of inquiry. Milage listed
on CarGuru was different than
what was listed on their web site
Apr 28, 2015
Response from current dealership:
We did correct that error and we apologize for the mis- communication.
Scott RIenert
Interent Manager
1-800-288-6999
Scott RIenert
Interent Manager
1-800-288-6999
Sep 2, 2014
Easy, low pressure sales experience. Fair deal and arranged very fair, low interest financing from local bank.
Jan 6, 2015
Response from current dealership:
Thank you for this review . Hope you are enjoying your vehicle .Please call me if you ever have any questions or concerns.
Scott Rienert
Scott Rienert
May 18, 2013
Good experience, worked well on e mail to render a fair price for the
car. Salesperson knew his job well, he did an excellent job!
Great car for a fair value! Even at more than 100 miles from home!!
Jan 6, 2015
Response from current dealership:
100 miles from home !! Thanks for traveling to see us hope your enjoying your vehicle . Please call us if you have any questions . Yes i do realize you bought car in may .
Scott Rienert
Scott Rienert