About Us

A history of excellence since 1962. Merchants Auto is the largest pre-owned dealership in New Hampshire. We strive to save our customers time and money, and our ultimate goal is to provide an enjoyable and hassle-free car buying experience. We have the largest inventory in New England. We are positive you’ll find a vehicle that fits your needs and budget. Our 26-acre lot has hundreds of vehicles to choose from with more than 30 different makes. We don’t believe in surprises when it comes to the price of a vehicle, which is why we’re up front about it. We offer the lowest pricing on pre-owned vehicles in New England with many factory warranties still in place.

Our Amenities

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Service Info

Service Hours

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Dealer Reviews

Based on 8 reviews
All reviews are verified visits to the dealer. – Learn More
Apr 5, 2024
So far so good with responses and helpful information.
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Aug 26, 2023
was greeted at this dealership as soon as we went inside , we had an online appointment to see and test drive this car. salesmen was JOE Bowker , he was amazing . along with the finance dept. this dealership is very comfortable , great quality cars no pushy approaches. honest , professional would buy and trade their in the future . TOP NOTCH dealership. thanks for the great car we love it.
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Judith
Jul 2, 2023
I got a return call quickly on a vehicle I saw on line.
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Apr 24, 2023
Great experience
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Apr 10, 2023
Very knowledgeable and friendly
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Apr 10, 2023
Response from current dealership:
Thank you for the 5-star review!  The Merchants Team
Mar 15, 2023
They did contact me tons but never with the information I requested
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Mar 16, 2023
Response from current dealership:
Hello,
Sorry you missed our calls, two reps tried to reach out to you with information regarding the truck you were interested in.  Please give us a call your convenience for additional information.
Kind regards,
The Merchants Team
Jan 14, 2023
Responsive but didn’t test dive/purchase
Is this review helpful? Yes | No
Apr 10, 2023
Response from current dealership:
Thank you for the 5-star review.  We hope we can help you in the future.
The Merchants Team
Scott
May 18, 2022
Mike was wonderful to deal with however the vehicle had some issues check engine light on break pulsation didn’t run well dealer not willing to work with me
6 of 6 people found this review helpful.
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Feb 16, 2022
Helpful no-nonsense dealership.
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Apr 10, 2023
Response from current dealership:
Glad we could help Charles!  The Merchants Team
20
Aug 6, 2021
This dealer made the car buying experience pleasurable. Austin was outstanding and didn’t pressure us at all. Treated us very fair and I will recommend them to others in the future.
2 of 2 people found this review helpful.
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alex
Aug 5, 2021
Very helpful. Got me a good deal on a used car with a 100k mile warrenty. No complaints!
2 of 2 people found this review helpful.
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Jul 27, 2021
Excellent
1 of 2 people found this review helpful.
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20
Jan 23, 2021
the experience was so good i purchased the car
2 of 2 people found this review helpful.
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Jan 25, 2021
Response from current dealership:
Thank you for the kind words! We’re so happy your visit at Merchants went so smoothly. Drive Happy!  
Dec 23, 2020
Car DIED. Did not RUN!!!!!!
6 of 8 people found this review helpful.
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Dec 12, 2020
Canceled appointment and sold vehicle on me
6 of 7 people found this review helpful.
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Dan
Nov 28, 2020
I was contacted immediately and the vehicle was available. They were very friendly and Courteous even though Circumstances changed and I wasn’t able to buy just now. I highly recommend Merchants and hope to do business with them soon
Is this review helpful? Yes | No
Dec 3, 2020
Response from current dealership:
Hi Dan.  Very glad you had a great experience. Thanks very much for leaving a nice message and review, we appreciate your time. We hope to see you back again soon, we are here to help you out.  Kind regard from the Merchants Team.
Mike
Nov 20, 2020
Staff and sales people were very courteous. I made a purchase on the same day. The overall experience was no frills, but I honestly appreciated that. I’d rather get a good deal on a vehicle than get schmoozed any day of the week! I’ll be coming back here in the future.
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Nov 20, 2020
Response from current dealership:
Hi Mike. We appreciate the time you took to leave us a 5-star rating.  We look forward to seeing you again in the future.  Best regards from Merchants Auto.
Jul 28, 2020
Commercial sales team was great! Price was exactly what was advertised, no hidden stuff. So easy it was actually fun. Will definitely be back.
1 of 1 people found this review helpful.
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Paul
Feb 27, 2020
Asked a simple question about the vehicle Did not answer the question wanted more information from me than I was willing to share at that point in the process
9 of 11 people found this review helpful.
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Tim
Sep 8, 2018
Very helpful discussion.
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5
Oct 4, 2017
Perfect! Everything fell into place, the process went smoothly, I knew what I wanted and they met my needs. Will absolutely do business with them again. My sales person was top notch! Love my new car!
1 of 1 people found this review helpful.
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Deborah
Oct 1, 2017
Made initial contact with me but then did not follow up and respond to questions and concerns I had. Would not recommend them.
6 of 7 people found this review helpful.
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Tom
Aug 11, 2017
Quick response, professional and noligable sales dept. Left dealership feeling confident I got exactly what I wanted. Merchants will be my first choice in future for used vehicle purchase. Thx Ryan!!!
1 of 1 people found this review helpful.
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Feb 9, 2017
Fast response.
1 of 3 people found this review helpful.
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Ronald
Jan 29, 2017
Good.
0 of 2 people found this review helpful.
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Brian
Nov 8, 2016
One of the worst car buying experiences I have ever had. I would never set foot in this place again. Very poor business ethics. They try to use every trick in the book to convince you of a good deal, but are only looking out for their bottom line, not the customers
15 of 15 people found this review helpful.
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Robert
Apr 1, 2016
I was contacted by a very nice lady by Email, and was very nice!!!
0 of 2 people found this review helpful.
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John
Apr 18, 2015
Received multiple calls within minutes of inquiry. Milage listed on CarGuru was different than what was listed on their web site
4 of 4 people found this review helpful.
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Apr 28, 2015
Response from current dealership:
We did correct that error and we apologize for the mis- communication.

Scott RIenert
Interent Manager
1-800-288-6999
Kevin
Sep 2, 2014
Easy, low pressure sales experience. Fair deal and arranged very fair, low interest financing from local bank.
1 of 1 people found this review helpful.
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Jan 6, 2015
Response from current dealership:
Thank you for this review . Hope you are enjoying your vehicle .Please call me  if you ever have any questions or concerns.

Scott Rienert
Patrick
May 18, 2013
Good experience, worked well on e mail to render a fair price for the car. Salesperson knew his job well, he did an excellent job! Great car for a fair value! Even at more than 100 miles from home!!
1 of 1 people found this review helpful.
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Jan 6, 2015
Response from current dealership:
100 miles from home !! Thanks for traveling to see us hope your enjoying your vehicle . Please call us if you have any questions . Yes i do realize you bought car in may .


Scott Rienert