Used Toyota Highlander for Sale in New York, NY

Great

Oct 18, 2022

Response was quick. Test drive set up for the following day went smooth. The cars tires brakes and rotors weren’t visibly appealing, they seemed incredibly worn. The back seat had some sticky goo on it and there was a button missing on the passenger side door adjustment. The sales rep and mgr were very nice and knew the car fax perfectly. Not going with this particular vehicle but the service was top notch.

Evrold

Aug 20, 2022

Confusing responses. Automated (?) responses that were annoying. Accessing actual person not easy via email. Addressed as wrong name, slow to respond. No answers to questions.

Aimee

Jul 23, 2022

Excellent dealer experience, straightforward fast and fair; would go there again for another vehicle

Sep 20, 2021

They were truly everything you could ask for. Attentive but not pushy smart and kbowledgable about the trucks they had available. I’m happy to say I’m driving her!

Patrick

Aug 6, 2021

Wick to contact you.

Criatian

Aug 3, 2021

Fantastic, Jose was extremely helpful and knowledgeable. We would highly recommend this dealership.

Mar 3, 2022

Quick response

Chad

Oct 20, 2021

The car didn't have a clear title so I wasted my time going there.

Dec 13, 2020

Very efficient and helpful.

Sep 20, 2022

Very bad experience, Chris never say hi. Only the Gus who moved the cars trying help me. I waiting for 30 minutes and Chris never say something. I make appointment for 4:30 pm. And the car is not in the dealer.

Bryan

Sep 8, 2022

Be aware. The price shown is nit the real price. They ask $20.000 and they pretend that the price shown is the first down payment. Don't bother you le self dealing with this kind of ...

Jul 26, 2022

Excellent service

Oct 22, 2022

My wife and and I drove 3 hours to purchase the 2022 Hyundai Kona N for the advertised price on the web of $26000. The manager, Anthony, refused to sell the car for the listed price on the web. He sited there are several disclaimers on the web site regarding pricing. I m sure of the exact price in the end but I believe Anthony may have been willing to sell it to us for around $29000-$31,000.

Ian

Sep 11, 2022

Dealer called quickly but I did not buy a car here

Kathy

Mar 29, 2022

Respond Back Fast

Glenn

Nov 24, 2022

The salesman didn't know anything about the cars. I think he was new. When I told the manager the car smelled like burnt oil, he said, "Don't worry about that." Wow. I left.

Oct 25, 2022

Dealer wouldn't give me an out the door price in email. Would only do it in person or over the phone when talking to the sales manager. Yay for extra fees and markups.

N

Oct 25, 2022

Haha! Called to pay cash for a 2018 nissan murano. $17,995 with 61K on the odometer. Guy seriously said special price of $24K and change!! No way this can be real lol!! 33% markup from online advertised price!!

Sep 24, 2022

Horrible ! They list it for $12000, and when I get there they raised it to $15000. Telling me it’s normal to do this. Salesman was a true crook. Stay away from this place. Waste of time. Wish I could give negative stars.

Jul 19, 2022

Prompt, courteous, and professional

Jul 16, 2022

Great

MARCELO

Nov 9, 2022

They were helpful at first sending me the pictures I asked for but on the third email when I ask for close up pictures of what appear to be Nick's in the paint I could not tell they never responded did not seem very willing to deal on the price

Glenn

Feb 1, 2022

The Car looks and runs excellent except for the flickering passenger side head lamp which I told them about but yet I got no respond

Jul 11, 2021

After requesting more information about a vehicle in which I was interested, I was quickly contacted by Brenda from the dealership and she answered my questions thoroughly and charmingly. Brenda and her manager were attentive and eager to make my experience pleasurable. They're good people!

Anthony

Nov 15, 2022

Noel and david were great, made my car buying experience very smooth and easy and hassle free. I will definetely recommend this dealership if you are in the market for a car.

Johan

Nov 15, 2022

Fast response.

Emran

Jul 20, 2022

The people at this dealership is very helpful they're very respectful and a very knowledgeable of the product and the cars that they have it'll be my pleasure to actually buy some from you so that's what I'm looking forward to purchase a vehicle from this dealership

Sylvester

Nov 6, 2022

I worked with a young gentleman by the name of Luther . He was amazing he trully knew his product and treated my family and i like his own. This is my new shop.

Natash

Jul 26, 2022

very helpful. Highly recommended

ishan

Jul 24, 2022

The dealership did contact me as promised. My response back to them was that I would be in contact.

Joanne

Nov 27, 2022

We have very nice Comunication

Oct 17, 2022

Excellent

Oct 14, 2022

Their staff replied in lightning time

Whit

Sep 5, 2022

They called several times, I'm awaiting for more inventory to come in.

Thomas

Aug 27, 2022

The online contact was rather disconnected when it came to contact. We scheduled a test drive but never met up the contact person. It seems one hand doesn't know what the other one is doing. They couldn't find her and it seemed no on know what to do for us . But another salesperson, Miro was kind enough to help us. He was wonderful. And we pick up our car tomorrow. :) PS We'll follow up more when the sales down.

Tila

Jun 20, 2022

Very responsive and very honest And a beautiful car just decided it was too far away for me and went with something else

Jayson

Apr 23, 2022

Friendly salesman, no pressure, just let me look. I took 2 F150s out on test drives but didn’t end up buying anything yet. Compared to some I’ve seen, these vehicles were in good condition and looked like the listing pictures. They also weren’t packed in to the point you couldn’t even open a door without rearranging the lot.

Greg

Dec 15, 2020

Great costumer service

Termaine

Jun 18, 2022

Travis was very nice. He touched based as soon as I made my request, and followed through. He didn't pressure me into buying, he gave me all the information I needed, and I bought my car at a great price.

Charmaine

Mar 16, 2022

I asked several questions after receiving email from a Carmen B.... almost all my questions were ignored and just told to come in... phone also doesn’t seem to work

Jul 5, 2021

Dealer responded and kept me informed on the car

Miguel

Sep 11, 2022

Sold it same day I was had appointment to see it never gave me a chance to see it after they set the appointment

Anthony

Feb 12, 2022

Don't waste your time. "Dealership" won't allow you to test drive a vehicle unless you let them run your credit. You can book an appointment to set up a test drive but they won't actually allow you to. I have never had a dealership not allow a test drive. I can only imagine the predatory lending prácticas. Avoid this place at all costs.

Omar

Aug 5, 2021

Once they understood that I was willing to make a deposit and fly 2300 miles to get the car it was smooth sailing. I just had to convince them that I was a serious buyer. I did buy the car and drive it home. It was a good experience.

Jun 18, 2022

Lots of info exchanged did not purchase the vehicle it was sold before my appointment

Henry

Jun 12, 2022

great service

May 16, 2022

Quick to respond will definitely recommend

Olivia

Aug 20, 2022

Didn't buy but the initial contact was fast and responsive

May 12, 2022

Poor communication, reached out and the car that was listed did not have picture on Car Gurus. Once asked for picture and confirming my number via text they went radio silent and I ended up buying from a different dealership

May 5, 2022

They answer my question and respond

May 7, 2021

I saw a car even though I couldn't buy it, customer service is the best, Francisco attended to me. It's really worth dealing with people like that.

Marilu77

Apr 24, 2021

Quick response to my inquiry.

James

Mar 24, 2021