Used Toyota Highlander XLE FWD for Sale Nationwide

Tom was absolutely great to work with..

I contacted Tom because of his great reviews and the car was exactly what I was looking for. It was declared to have no accidents. I asked him 3 times if it had ever been wrecked...the answer was no. I searched the VIN and found auction pictures of that car with literally no front end...totaled by insurance company. needless to say, we bought a different car.

Tom was extremely professional and open… While I did not purchase the car… I can recommend Tom as a honest businessman…I gave him a deposit to hold the car for my inspection which he did for over a week… After reviewing the car I decided not to purchase it and he instantly gave me a refund for my deposit…

Dealer attempted to contact me and offered to meet my car needs. Unfortunately, I had already purchased a car from another dealership. Will shop with them in the future.

Outstanding service, Really appreciate the experience.

Excellent Customer Service! Great Price and the process was fast and simple.

Mike is professional , I am so happy and will recommend all my friends to come here and buy a car

Just moved into the area and was looking to purchase a car. I was assisted by Teto and he walked me through the process of purchasing one, what my options were for my insurance/budget and the warranty/coverage I was able to have for the car. Will definitely be coming back to purchase a car from her.

Moe was amazing. He went above and beyond to help us out in every way. This is definitely a trusted place. Make sure you ask for Moe

Great salesperson took me for a test drive, very warming. Misleading internet prices 10 thousand plus dollars higher in person. Ask for price out the door taxes and fees included. Click bait prices online. They need to fix that.

Instead of telling me on the first call the car wasn’t unavailable. They waiting for my 4th call to tell me. I also asked for pictures 4 times they said they will be sending them and never.

This car dealership is HORRIBLE. Avoid at all costs. Not only did they advertise this car as having features that it did not include, they marked it up by $8,000 upon our arrival despite assuring us on the phone ans over email

Great online team, excellent communication with online team, overall great online experience.

Was in and out with my new vehicle. Wonderful people there

Good people

Got back to me quickly. I went out that same day to look at car and windshield was cracked, door panel was off, and 2 holes in the driver side carpet floor. They asked me to come back in 2 days and when I did issues were fixed but now the taillight was cracked. Then they tried to show me another car but they didn’t realize one of the side mirrors were missing. I wasted my time and gas, when they told me “the car is perfect, come on down” not once but twice. A little shady.

Helpful, polite, followed up

Good

Great quick response

Very good

Got a great price on the car. Dealership had some communication issues between departments however not a bad overall experience.

They responded quickly. I was told the vehicle had been detailed and inspected and I could come in for a test drive. I went there the following day , but the vehicle was not there. The trade in was not complete, so they didn't have it yet.

Responded right Away

The vehicle we were interested in was reportedly "just sold a few minutes" before our appointment to view it.However, we were offered the opportunity to see other vehicles. Hmmmm. Seems quite suspicious to me.

Tried to buy this car only to be ignored. After my father had called them to buy the car they said that they didn’t want to sell the car. Sketchy business and wouldn’t recommend this.

I asked the dealer if they had a carfax for the car and photos. I received a boilerplate response from 2 individuals. I asked again for the same info and never heard back from anyone.

Salesperson kept trying to get me to come on the lot to “test drive the car”. Come to find out the whole time the car was in their shop having something fixed, had to find out from the pre-purchase inspector I paid to check the car out.

Didn’t buy because I went with an SUV instead, but the dealer responded quickly.

I did not end up buying the SR model instead got the Off Road model. Dealer did show what I came for and also went for test drive, dealer was also helpful in answering my questions about other models. The staff there is very helpful and friendly, no pressure what so ever. Thank You Zeigler Toyota of Racine.

Very helpful and professional. Gave us an amazing deal, rate, and warranty on our car! We love it!

My experience with the heart’s dealer was good, the salesman was professional, so I bought the car.

Very nice but never got back to me when I wanted to actually purchase the car

Took a few days to hear back from them but other than that it was good.

No issues. They were ready for my appointment. Willing to deal

The dealership called me as soon as possible. Followed up their call with a text and e-mail. Very helpful with the information I needed about a truck I was interested to purchase.

Quick cash offer for my trade in and took delivery of this Jeep within 1 hour of the test drive. Excellent experience.

Very helpful

They replied but the vehicle I was interested in was loaned out as a service vehicle

Great experience, responses came quick every time, salesman and other staff were great. Went home with the vehicle the next day after detailing and inspection process.

I was very disappointed with this dealership. I had been in contact with a salesman and drove 3 hours to come look at the Highlander. I had check in hand ready to buy. When I got there the front bumper was scratched up really bad and had holes in it. I wasn’t told about this in advance, and the salesman and sales manager said “they didn’t know.”This was unacceptable and terrible customer service. I left and went to another dealership down the road and bought a vehicle from someone else.

Response was shortly after the email I sent.

Absolutely Awesome

The manager, Anthony, got back to me after one of his Sales guys kind of left me hanging. I realized the color was different than I thought, so thanked them for their time and moved on.

I had in appointment wit Greg but when I showed up I was greeted by other salesman's. I told them that I had an appointment with Greg. They told me they will call him but no one came no Greg so I walk to the vehicle I was interesting I seen it and left! That had to be one of the most horrible service I ever experience. 0 stars

Dealer has a problem giving out the Itemized OTD invoice. Said I had to come down to test drive the vehicle to get exact numbers, and if they gave me the OTD worksheet Beforehand, they get charged a fee lol. Poor poor service.