Used Kia Sorento for Sale in New York, NY

Sal in sales was very helpful and knowledgeable!!

Great work staff, military friendly, and motivated .Never had any problems with them.

Fantastic from the second I walked in

Sale person was very patient and finance department answered all my questions

Great dealership fantastic salesman. East finance Dept and great service Dept. I bought the car a they gave me a great deal!!

Never did get an answer to my question of what is the price. They asked me a bunch og questions. Waste of time.

We were contacted soon after the initial inquiry.

They keep in touch fluently with u

Went there asked for the person who email me and I talked on the phone with him. Schedule appointment for Tuesday morning I was working a 12hour shift before I got there. Soon as I get there a guy asks me who I am there for I tell him. He said what is this about. So I got mad and left!

They were very professional

Exelent

Great contact

Great salespeople but car was not for me

Great help!

herson Martinez was an excellent sales experience i really appreciate all that he has done herson went above and beyond

Had many cars to choose from.

Nobody knows what’s going on there - nobody can give you an answer regarding if a vehicle on their lot is available to buy. Bad communication no return calls

River dale is like any other dealership, it’s got it’s good with the bad. Ivan was great, went above and beyond, excellent customer service and very persistent. Roy was absolutely a charm and in the end he was who made it all happen can’t thank them enough. They could do a little better with the rest of the staff and how they carry themselves in front of customers. But all in all I’d refer someone to Riverdale Chrysler Jeep for their next vehicle only if your dealing with Ivan &| Roy.

Very good experience

My experience with this dealership was amazing.. I came in short notice and they got My deal done in recorded time. Upon arrival I noticed that all the vehicles were inside and in pristine condition.I was so impressed with the way the dealership was set that I didn’t even test drive the car or look underneath the hood.You can just tell that when you buy a vehicle from this dealership you won’t have any major problems. Overall Great People!

I would not recommend this dealer! The most unprofessional customer service! Stay away from this dealership! They made me drive one hour for a test drive for a car which wasn’t there! Posted internet price aren’t correct!Don’t go there!!!

Unfortunately prices are a joke in their website, there is no disclosure telling you how much extra they should charge. Car i was interested was 21.8k and they offered me $33,000.00 , this was the stranges deal i have ever had in my life , i drove from Nj, felf a little in front of my family when i heard the price.

Concise and helpful

Went to look at the car it was posted without photos I understand why it was hit in the rear and front the body work was horrible it had over spray all over the bumper know longer sat right total nightmare and the internet price was a joke it was listed for $22,490 after the dealer fees it was 27k out the door with me still having to take care of my taxes because I'm a north Carolina resident totally a waste of my time

Incorrect price listed. Traveled 40 miles only to find that the car is 2,000 dollars more than the listed price.

Traveled over 50 miles to see this caravan. Mis-representation of price on vehicle. You need to qualify for three different incentives to get the price you see on this webpage. Don't waste your time.

Beware of the dealership they quote you a different price than the internet price. They don’t show all the fees they are charging you , your interest rate, etc...

dealer doesn't honour your listing internet price, no test drive. most of cars are accident involved.

I was so excited to view this vehicle as it was everything I was looking for, driving over 2 hrs just to find out they tack on excessive fees and packages you need to purchase raising there prices about $5,000 over asking price.. absolutely absurd fees I’ve never heard of before..

I feel like they should let people know ahead before they travel to the dealership about the fine print that the prices advertised are reflected after $3000 down +fees. Very nice customer service but I feel like it was a waste of time

The dealer responded in a timely fashion. However, it turned out that the deal was beyond my price point

The price u see here is only to get you to them. So ur trip is wasted. Secondly, Be careful or the hidden fees. Some of thier cars that are still on this site they don't have them no more

Very deceptive! Went there to buy a 17,000 vehicle and was forced to buy there warranty for 3000 plus 1000 prep fee there was no one ay to buy the vehicle without the warranty wich they insisted on it so after 4 hours of waiting I never took the car

Excellent!

Also, very prompted response, Regarding my needs and a tour of various vehicles that they have on sale. With a follow up call the next day for a test drive. We'll Done.

Excellent dealer.

The car was sold when i got there. At least they tried to reach me about it. Except, i was on the way, driving, and couldn’t check the email. The salesman there was nice enough to let me use the restroom after 1.5hrs drive.

Contacted me quickly seem like a good dealership to work with should I make a vehicle decision.

Extremely knowledgeable and friendly and answered all my questions.

We were contacted soon after the initial inquiry.

Went there asked for the person who email me and I talked on the phone with him. Schedule appointment for Tuesday morning I was working a 12hour shift before I got there. Soon as I get there a guy asks me who I am there for I tell him. He said what is this about. So I got mad and left!

The dealer wss very courteous ,and so helpful

Horrible customer service. This guys are a total joke. They never call back when they say they do. Long wait on the phone. Everyone that I talked to there seems like they don’t know what they are doing. Very rude people not friendly at all.

Spoke w two salespeople, and they were never willing or knowledgeable enough to disclose the pricing terms of the car, only giving a monthly payment. Awful business practices.

Missed my appointment for this car but the sales team was very nice

Went all the way from Brooklyn to white plains because I was told the car I was interested in was still available for sale. Got there after a long drive in heavy traffic and it was sold, days ago. I don’t recommend this place at all. Dealer we got was fumbling and seemed like he didn’t know what he was doing.

Easy to deal with. Great owner and sales staff!

I was ready to purchase a car from this dealer, but when I calles, I was told the price given online is not the actual price unless you finance with them, which sounds very rare and the sales guy seem like he didn't care about selling it while other dealers makes it possible for the customer. I would not recommend this dealer.

The price they advertised on your site was not close to the price that they would sell the car for. They added $1,000 to the price because I was not going to finance the car with them. They also said that the price advertised on your site was after a $1,995 down payment, And there was also another $400 in fees not mentioned on your site.

Did perform all information given from all aspects detailing this vehicle. Excellent comunication. Will recommend anyone to visit this dealer.

Quick response to my inquiry Good prices

Good

They kept me informed about availability and options.

Responded quickly but never got a chance to go see it.

quick response