Island Kia

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1581 Hylan Blvd
Staten Island, NY 10305

Sales: (844) 667-4484

Service: (844) 667-4484

Today 9:00 AM - 6:00 PM
(Open Now)
Show business hours
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Jun 8, 2017
I ended up having a great experience purchasing my first Kia from Island Kia. They live up to their mission: " Provide exceptional automotive value for our customers". There were issues in the beginning but the issues were very quickly resolved by Manager Frank Rao. He was very honest and professional. I got my first used Kia Sorento for great value. Really appreciated Timur Ten getting the car CPO( certified preowned) even though it was not advertised as CPO. He also made sure I got the best value in extended warranty for CPO car which has less deductibles. Vincent Macaluso was very informative in explaining every detail in operating the car; there are so many electronic controls. He said I can call him anytime with questions and problems. George, the finance manager was very very patient in helping us decide on extended warranty with best value. I would highly recommend them to my friends and family. Also talk to them upfront about any issues before settling on a price. They work hard to earn the respect and trust of their customers. I never drove a Kia before, but so far I really enjoy driving my Sorento 2015 SX. I researched and found out it is highly rated by Consumer Reports. Kia as a brand has a higher rating than Nissan or Toyota. Was very surprised.
1 of 1 people found this review helpful.
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Apr 6, 2017
1 - Hidden Costs.. Many Their web site costs look great, don’t they! There’s a good reason for that - they aren’t anywhere near what your bottom line would really look like. We’re not talking about the normal taxes and fees associated with purchasing a vehicle, anyone in the market for one should be aware of those. Our vehicle had two to three charges added to the amount listed on their web site which no reasonable buyer would expect to appear on their invoice, these added up to just over $n,nnn. One example was the cost to prep our vehicle to ensure that it wasn’t going to turn out to be a “lemon”. So, you’re charging ME for a mistake YOU may have made by buying a lemon in the first place? If this dealership buys used cars without noticing they’re lemons, then there are some fundamental issues here that aren't the consumer’s fault and for which the customer shouldn’t be billed for. once you purchase your vehicle and call with a question on your bill, don't expect a call back, I have been calling two to three times for a week and still no call back. The salesman was great the rest of them are disrespectful. Go prepared, they have no idea what vehicles they have for sale, I printed out my paperwork of the two cars I was interested in and still they showed me two wrong cars before we got to the correct ones.
5 of 5 people found this review helpful.
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Apr 27, 2016
Angelo contacted me, and then never followed up
3 of 4 people found this review helpful.
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Mar 17, 2016
Very good
0 of 2 people found this review helpful.
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