Used Kia Sorento LX FWD for Sale Nationwide

Great experience.

It was a nice experience even though we weren’t able to come to terms. My interactions with my contact person was great. Her name escapes me at this moment but she was great.

Prompt response and felt easy to work with

Wonderful experience and bought the car!

We had an excellent experience here on Saturday. Exceptional customer service from everyone! They are all very professional. We viewed, test drove and bought this Summit off their lot on Saturday. We were very pleased doing business with them! Thanks for the alert on Saturday morning, that this beautiful vehicle was on the Lexus of Knoxville lot. I would highly recommend this dealership!!

We did purchase the car. It was a good experience.

They responded quickly and was very polite!

Great

I received an initial response and I could be interested in making an offer but the person responding didn’t carry on the conversation. Apparently, their price was a take it or leave price.

Jordan, our sales person, was very nice and courteous.But I have to ask, why does it take 3 or 4 hours to buy a car??

BUYER BEWARE!!! Do you want a bait and switch experience that will cost you over $2,000.00? Don't waste your money at Napleton Dealerships. My family just had the worst experience with deception on their pricing. At the point of sale a "$2,000.00" accessory fee was added to a USED CAR! Don't waste your time with this poorly managed organization!

Good response very polite!

Great service

responded really fast

Really nice and quick process

They delivered the car where preferred with no problems, at my job, sooooooooo special Thank you

Fast response time just wasn't able to help me

Very professional individuals. They worked with me and sold me on price and service I appreciated. Thanks!

They were prompt and willing to help as well as keep me informed of new inventory.

Dealer responded and followed up

They were great

Very helpful and kind

They replied promptly. Truck did not have tow package.

Provided requested .info as requested

Wouldn’t negotiate price, wouldn’t give a reasonable trade in offer. Wanted us to drive the 3 1/2hr drive to ‘maybe’ make a deal. We bought elsewhere.

Overall helpful and great communication

I was initially contacted by the Dealership. Due to the location of the Dealership, Northern California, and I reside in Southern California, I was unable to drive up to see the vehicle. I was never contacted by the Dealership again.

Very helpful but the vehicle would have suited me 40 years ago-)

Everything was good. I hope we will meet again

They responed quickly to my request and supplied all pictures and information needed

Lazy and isolating. All I wanted was an actual picture of the car and not the grab a stock internet photo that looks nothing like the actual one. And whether or not it had two keys. Read their reviews, and gave them the benefit of the doubt. Just an email saying they will contact me with this information. NOTHING!!!!! My window to purchase closes in 3 hours. No Birthday present for me. Go figure. And I am giving 1 Star because at least I got an email that was not helpful!!!

Trash, wasn’t even a sports car. Took it to the Lexus dealership and heard it had 4 accidents that we didn’t even know about so we ended up trading it and paying extra. The sales guy, Moon, was literally the worst, i just thought maybe he was having a bad day. But we got swindled and scammed never ever showing up to this place again. Wayyyyy over priced for a bunch of accident cars. Annoying part i actually wanted to come back to get another car the same week.

They wasted my time and sold the car that we were negotiating.... I was on contact with the dealership about buying shipping the car to me. I kept asking for accurate photos of the car because the listing had a different charger in it. I asked for carfax and pictures of the car. I kept waiting patiently. When I called back again asked about the info that I requested, they said oh , we sold that car a few days ago... I was not happy about that.

Not good, the price of the car totaled 4K above asking price. I was told l should be willing to pay more for a nicer car. I will never recommend this dealership. I work in the railroad industry and know a lot of people, but this is one dealer l will tell them to avoid. The information was texted to me by the service manger when l asked for an explanation of extra fees totaling over 2k. Ridiculous! They should just say what they true sale price is, 16, 402 instead of 14, 402.

Wonderful experience with sales person Julie... Found me a 2020 Nissan Altima SR @ a great price. One of the best car buying experience I ever had. Will definitely be back for my next vehicle purchase.

Good follow up

The car did not have all the accessories that were advertised. Dealer did not attempt to negotiate a lower price even after acknowledging this.

The staff was amazing! We were out of state and they quickly responded, made a video so we could see the car running and all the features and were very helpful. We decided to not purchase at this time as the payments were higher than we were expecting. I will be contacting them again when we resume our search.

Kind& considerate

Very responsive to my questions.

Very professional

I purchased a 2020 Yukon XL. Austin took care of us and we are thrilled with our new suv! Finding the car I had been looking for on CarGurus led me to Tim Short and the car I wanted.

Short Redmond is a great place to shop for a new or used automobile! Courtesy, friendly, they will help you find a vehicle you can afford! Triple thumbs up!

I contacted the car dealership with a question on one of their posted cars. They contacted me, clarified the question, went and found the answer. Badda bing, badda boom.

Easy Fast car buying expedience, will look at them for my next purchase when the time comes.