Used Kia Sedona for Sale in Chicago, IL

Car had issues. Such as the windows didn’t go all the way up, leaving gaps and not creating a water tight seal to protect the car from the precipitation elements of snow and rain. After purchase, I’ve spent days and hours at the dealership rectifying an issue the dealership knew was present at the top me of sale. Just shady and shiesty but I got my car and it was inevitable fix. But I had to fight them to fix it.

They would not honor the price that they have advertised online. They have a secret price when you call in that is 3000.00 over the online asking price. Their attitude is take it or leave it. This a "sellers market". I haven't encountered this price issue at any of the other numerous dealers that I have contacted around the country. This is really unfortunate as they have a car that I am otherwise interested in buying.

Good people..... outdoor not get together on price

Prompt response. The car was sold by the time I got to the dealer but I had not put down a deposit because I was iffy on the color. Supply is low so this was not unexpected. The person I dealt with (Vince) was super helpful, and the only reason I didn't end up buying was that they did not have a CrossTrek Sport in a color I wanted. I'd be happy to interact with this dealer again.

Yes they got back to me right away and the young lady transferred me to an experienced salesman, Tom, who answered my questions. We drove there and bought the car that evening. It's a great deal and positive buying experience.

We drove 3 hours to see this car. So glad we did! Our salesman was Michael. He was great when we bought this car. The whole experience in buying the car was super easy and didn't take long at all. Shawn the finance guy was super helpful and funny. Just nice folks all around.

I was contacted by a guy representing the dealership. We messaged a few times back & forth during the week with me stating that I wanted to come & see the vehicle on the upcoming Saturday. Everything was good, left from NWI messaging from the eBay that I was in route. To the spot in Addison IL. The guy responded later & told me the car had been taken to another lot somewhere in Wisconsin. So yea, it's a thumbs down for me.

I would recommend this dealer to anyone who is looking for a good car at a good price!

The dealer was very helpful, but the car I wanted sold.

Wouldn't sell to me because I'm out of state! They don't hold vehicles for buyers.

Very helpful

Purchased a vehicle from them two months ago, still have not gotten any registration info. and still have not gotten my plates. When I call them they send me to voicemail and have never called back. Over a dozen voicemails and zero calls back. Worst car buying experience I've ever had.

Very helpful! Very easy process!

Good experience. Ali and Dona were great to work with and appreciate they ordered a part needed for the car.

Car looked good but it turned out to be too far to go to look at it and take for our mechanic to look at.

They’re Great to work with getting you a good car!!! Especially for first time drivers and first car buyers!!!

Dealer responded to my request for history of this Volkswagen Eos Lux and answered my questions about the history of the car.

I spoke with Azeem on Monday about this vehicle. He told me the car was in mint condition. When I arrived at the dealership there is damage to the front left side. I feel this dealership is very dishonest.

My inquiry was on the weekend when they were not available. By the time they reopened on Monday and responded, the car had been sold. It would have been helpful to have someone online to communicate during the hours the business itself was closed since this was an online experience.

Called to ask about Suburban on lot. Helpful, but vehicle was moved to another lot. The guy gave me the address to go look if I wanted.

They called and introduce them self an asked if I would be interested in coming down too see the vehicle

Very informative and helpful

Responded immediately

Salesperson was very helpful

I would have to say the experience is not complete as I still have not seen the vehicle have not test driven it but the price has gone up 500 since I contacted them on 6/30 and vehicle has still not been brought back to facility to start allowing potential buyers the opportunity!! The sales associate has a nice demeanor seems to be knowledgeable but yet I feel I'm getting the run around . For these reasons I will say the experience is incomplete

Very helpful people about 6 hours from them didnt purchase a vehicle yet but they called and texted to checked on me at least twice a week very good dealer from my view..

The dealer was polite and helpful

Excellent

Quick response

Answered all my questions.... they were very friendly

My experience was great I highly recommend their business

Dealer was responsive to my needs. Let me bring vehicles home prior to purchase. Fair pricing on both my purchase and trade.

Very clean and organized establishment. Everyone greets you with a hello. My saleman, Ernie wasn't pushy at ALL, he explained that he is for the people. Management was very accommodating my work schedule. Had car ready upon pickup. Finance manager, was quick and efficient.

Awesome service! No pressure to buy. I won’t ever go anywhere else! 5 stars all the way!!

We bought a Teluride after trying for three months. Good service. Reasonable dealer. I recommend them. Liz in internet sales is the best.

They were quick

Great fast service. I recommend going here!

Excellent service!!

Didn't have a 3rd row seat so I thanked them for their call back.