Used Jeep Cherokee for Sale in Los Angeles, CA

staff is Helpful , friendly got the car

Set up an appointment time to see vehicle. Called in advance before traveling to dealership for appointment. Dealership did not return call. Upon arrival at dealership was told that the vehicle had been sold. Dealership never called back to explain why I was not notified that the vehicle was no longer available prior to my appointment.

Bought my 4Runner here. They were courteous, knowledgeable, and helpful.

great customer service

Dealer responded quickly.

I was contacted right away thru email.

I spoke with Rene there, who got me in for a test drive. Bait and switch operation on every car they sell. They sell you a "security tracking system," which I wanted removed off the car and wanted $29,500 for the car, not $25,250. Also tried to pencil me in at 6.9 apr with a 820 credit score and deal fell through and they sold it to someone one else when I tried to finance on my own. Go anywhere else, text book used car salesmen here, high pressure and no skills whatsoever.

Never met in person. Vehicle I was interested in was advertised as one price. When asked for an invoice on 'out the door cost', dealer added over $4k in add-ons, not including tax and fees. I asked to remove these items and they wouldn't. Bottom line, vehicle price as advertised was drastically different than what the dealer was actually selling it for. I will not buy a vehicle from here in the future.

Their response time to assist me was slow given that there were no other customers. I felt as if they were more interested in selling me a car out of their inventory rather than helping me find what I was looking for.

Tried to buy the car. Cash in hand. They responded very slow. Then after I asked a couple questions they quit responding

They refused to give me a comple price over the phone. Even though I was prepared to pay for car outright, via check or credit card. Other dealerships I've contacted had no issue whatsoever about sharing this information. I live in Kern County, so driving over 100 miles to purchase a vehicle, without knowing the exact price is/was unacceptable to me. As a former police officer, it had the earmarks of a bait & switch operation.

Was really disappointed after driving over 3 hours to get there. the advertised price is not the real selling price. The dealer had added $3995 to the advertised price once I sat down to close the deal. Dealer claims they added extra features to vehicles. I did mention that I did not want all the extra things that were added but they couldn’t™t remove it. how does a car go from like 20,000 to 34,000.... t

They sold this car before I got there but I got another Honda just as good.

The dealership personality very professional and very courteous they were very understanding on my credit needs and help me in every way they could it was a delight dealing with dealer and I’d highly recommend him to others

Good communication and answered all my questions!

Was really disappointed after driving over 5 hours to get there from San Francisco. I should have read the fine print notes. Here is the deal.. the advertised price is not the real selling price. The dealer had added $3995 to the advertised price once I sat down to close the deal. Dealer claims they added extra features to vehicles. I did mention that I did not want all the extra things that were added but they couldn’t remove it. Well, lesson learnt...

Very helpful and answered all our questions

Contacted me right away. Very helpful at first. Explained that the car is actually double the price because of mandatory safety package. I said I was not interested in this. Said they would get back to me with answers to my questions, including whether or not they could make an “exception” about doubling the price. Never returned my follow up calls.

I felt like the dealer just kept talking until you give in and they increase the price with add-ons you don't want. Then once your about to sign they show you the form and now they tell you all the add-ons you declined were already on the car and you don't have a choice.

It was a good experience. They guided me through my purchase which was very helpful & courteous

Big dealership. Tons of customers. Bad location with little parking. Posted one car and said it was in stock. When I drove there, they pulled out another, more expensive model. They said they would have to "order" the actual posted car from another lot and it was not available. Seemed like a bit of a bait and switch moment. Salesman was polite, but it's unfortunate that they didn't respect my time.

Very responsive

Excellent Dealership. Quick response as I notified them that I was interested in a vehicle. They were straight forward on the final purchase price so I had no surprises. High quality service that will fully help you get the car you want!

Great experience! Kenny was very helpful and were able to qualify me with a great deal.

Called about 2012 Lexus rx350. Made appointment and when I arrived they said the car is not ready to sell. I found it on cargurus for sell. So I had a busy day and this careless company just blew me off. Extremely dissatisfied with there lackluster service.

Replied quickly

They were very helpful

great job with the sale

Informative

Penske did the very best they could to help me get into a new car but he just couldn't help because of the issues that I was going through with the credit score all in all they were very friendly very nice and very helpful said they would keep me in touch for a little caosting car

Called & Spoke to Victor Our salesperson and gave him info on the car I was looking at. He had it ready and waiting for my test drive. I got info on the car. And asked if I could come back the next day(we got there close to closing) and maybe get this done. And we did! Victor was very patient and helpful. And I got a very nice car.

Terrible experience with the salesman Jason Kim. He would literally have tantrums when I wouldn’t want to settle for a truck that he thought was a fit for me. Then the truck I was interested in had a dead battery so he charged it and when it was charging because I was interested in a different vehicle now he just got on his phone closed the doors of the truck and left me there didn’t even say a word. Great selection of trucks but I will never go back there again because of him.

Not a good experience. Drove down to buy the car and the dealership added $4000 extra to the vehicle for a gps system that I didn’t need and told me that I should’ve read the fine print.

They were great communicators. I had several questions and they followed up immediately.

Hard to get consistent communication. Car was not ready and not properly inspected. Needed a driver side door handle that was broken. Deep scratches on the side and wanted me to pay to fix it. Tires were worn with signs of alignment issues. Used cars aren’t perfect I understand but a little effort goes a long way.

I bought my Suburu here. It was exactly as listed, full disclosure on its history Very happy customer

I would NEVER deal with them. When I spoke to the salesman, he handed me a flyer showing what mandatory extras they would have to add on to the vehicle before I could purchase it. Those extras drove the price up by over $4,000. I was buying the car for a 501C3 charity that helps the homeless. Just disgusted.

One of the best dealerships I’ve been to. Very helpful, and patient... will def return, and recommend others to go!

We’re very attentive. Good experience.

Quick Reaponse

Josh was very helpful with my daughters first vehicle purchase. The price point was perfect.

Honest, quick Service. Love this place.

Very crowded. Person I had an Appt with was already with someone else. Nobody on staff seemed happy. Felt like it was assembly line of car buying.

Responded very fast and very helpful.

Terrible experience! Cold uncaring, sales rep and manager where cold! non-negotiable unreasonably terms. We left feeling they did not care. They Never called us back to see if we can work out terms. They advertise one price but when your there they tell you there are Mandatory fees that must be included. We found out later from other dealers this is not true. But this is what they try and sell. Run from them!

Neat and affordable

Bait n switch on a 2018 civic. List price on car gurus 14,800? Price I was quoted was 16, 500

Best dealership and the most aggressive pricing. And my sales person Jasmin was ready to work with me. Called me back and followed up.

I was looking for a spacific Jeep but it had already Been sold. They were very polite and let me know if anything else came in like that vehicle they would let me know. Offered financial options just all around nice...thanks SC Car Zone

Staff was friendly and responsive when I needed assistance about the car.

I had a great experience! Elias was extremely helpful! I didn’t get the car I went to see but I left more satisfied than ever with my purchase! This was the 5th car lot I had been to and Elias and his manager actually went to war for me! It was a refreshing experience!

Cool dealership

I never went with a vehicle through them but they responded promptly and were courteous.

They were quick at first. But they were alot of customers. Only one financial person to do paper work. They need more employees. But I love my truck.

Sergik has tried to find the right car for me, and it’s very nice about my pickiness! I hope you’ll be able to find the perfect car for me, and I have confidence that if anyone can it will be him.

Salesman Chris Pruitt was very knowledgeable and patient. This was a tough deal and he went above and beyond to make it happen.

Great dealer, buying experience was fantastic.