Used Jeep Cherokee Latitude Plus FWD for Sale Nationwide

Showed up to the dealership after making an appointment and driving for 2 hours for them to pull up in the Chrysler Pacifica minivan that they were using as their personal vehicle. It gets better, they didn’t even take the time to take out the stroller or soccer balls or trash. As a dealership selling cars, you’d think they would have had the car ready especially after I expressed that my drive was 2 hours long each way. Don’t recommend buying anything from these guys. Very unprofessional.

Great and friendly people but they never detail and wash the car before selling them.

Awful experience, the manager got angry when I demanded some fees to be removed and started speaking another language to their coworker very angrily they even left the room. The salesperson did not even know what he was talking about. The car was super dirty. The car also had more miles than the website had. In addition, the vehicle was in an accident and it was not shown in the carfax. It was sketchy I wouldn't recommend it. Everyone I spoke to was super rude.

They had a different price on the vehicle then on CarGurus but did tell me they would honor the price. I didn’t get the financing so I didn’t purchase the truck but I had a positive experience

prompt and responsive

They were very nice, but at the time, they were unable to get into my Equifax account, and one they were able to, I didn't get approved

Shawna was attentive, polite and knowledgeable, and she seemed very honest!! Keep up the good job!!

Did email me and has kept in touch

Worked with Chris Smith and he was phenomenal! Everyone there was super nice and helpful. I am very happy with my decision to buy from them.

Was contacted very quickly via text. Appointment was setup easily and all questions were readily answered. Jeff Bowen was the one taking care of me. Staff was helpful and accommodating.

Dealer was prompt in contacting us. Scheduled appointment, very fast talking salesman. Before we could negotiate sale price or questions on the vehicle they jumped straight into conversation on trade. Could not reach a agreed upon price on trade. Notified us of when the unit sold.

Responded very quickly but no negotiating

It was quick and they helped with everything that I needed , and I left with what I wanted

Phone contact great. Personal contact sucked. Didn’t get to deal with the person I gave all my information to. Felt like the person they gave me was not enthusiastic about selling truck to me. Found one issue with my husband credit and didn’t give me a chance with mine. Move to another customer within 5 mins. 2.5 hour drive for nothing.

Very responsive but the wrong car for us

Looked at the used Camaro. Very nice car, unfortunately sales price was higher than advertised, inflated by several thousand dollars with unwanted paint protection and other useless features. I wish dealers would ask if this is what customer wants before adding it in. This bully rack tick seems to be common among American car dealers. I went with slightly used Mercedes instead avoiding this unnecessary aggression.

I had a great experience with this Dealer… Pablo my sales person is extremely helpful and the whole process of purchasing his car was smooth

great people

Very friendly and helpful

Very helpful and super friendly staff. I would recommend this dealership to anyone

Salesman Zane was very helpful. However, another salesperson sold the vehicle while I was dealing with Zane.

Fast response,curious.

Excellent, have done business with them before. Great dealership!

The staff was more than helpful and responsive. I am still looking at other cars in my quest. The Honda is definitely one of the top.

Amazing experience! I ended up buying this car. The salesperson Geoff was super easy to work with and was fast and didn't try to oversell me. They were able to help do all paperwork and "negotiations" via email on one day and by nighttime, they delivered the car and the paperwork to my door! I didn't spend anytime at all at the dealership. Best car experience ever!!!

Provided requested info in timely manner.

Very kind and friendly staff. Service was great and each one of the people I dealt with, did a great job. I would definitely recommend this dealer to family and friends. Thank you!!

Very helpful and informative

I was just looking, I am still saving for the down payment so I'm not quite ready to buy yet but I would definitely consider Desert Sun Espanola as a place to do business with. They responded quickly and were very friendly and accomodating!! :)

Contacted me very quickly

Very responsive and willing to deliver During the Covid and post hurricane Laura tragedies. This dealership showed extreme professionalism. We will keep them on our preferred dealership list.

Hurricane Laura really put a heart on the Lake Charles area. There has been no water or electricity for over a week. However, CJ Collins, a salesman there, has been in contact with me several times via text. The business may not be open and ready for customers yet, but the sales people are really doing their job and following up! Big shout out to CJ Collins

Responded.quickly.

They are great , they help as much as possible that a dealer can do. Like their name they are very COURTESIES as possible.

Contacted me too late. I already bought elsewhere else by the time I heard back from this dealer. He asked if I would take the vehicle I purchased back to the other dealer if he could give me a better deal. But he wasn't able to give me a better deal.

Called to buy the 2020 corvette no car !!!! I ask did you even have the car for the price ? Never got a call back called again ask again if they had the car ? Said I wanted to buy the car again no car no call back third phone call some one new said had no car couldn’t sell one for 87,720 come on guys !!!!! Not the way to run a biz

Alan was great! They gave us what we were asking for our trade and made the process go smooth. They didn't waste our time and were very professional! Great place to find a car!

Very courteous but someone test drove vehicle before me. So I expected vehicle to be sanitized again before I drove it due to corona. But I was gave the keys so I took wipes to clean it myself.

They had the truck posted even though it had sold, then they never really responded to me. On top of that they try and sell everything but what I am looking for. Bad dealership

I had a fantastic experience at this dealership everything went smooth I bought myself a truck

They decided when I inquired about the truck that they should raise the price $1500 then wouldn’t budge off price even though they advertised it for less. Shady

Good

Great people to to business with. They work with you on pricing and buying options.