Used Honda Odyssey for Sale in New York, NY

I scheduled an appointment but when I got there after driving 2hrs, I was told the car was sold. No one had the decency to contact me and notify me that the car was sold. I don’t think they have the car as advertised. I think it’s a way to get people to go to their dealership so they can convince them to buy other vehicles they have in stock. This is worse than a scam

Contacted the dealer , called me following day stating that the car is not in their inventory anymore despite it showing on their web site. Was interested in another vehicle , contacted them again , stated that the vehicle is in service getting inspected before selling and will be available the following day. Rook the day off , kept contacting them the whole day. No showing . Stayed like that for 5 days then they told me that this car has been sold

scheduled me for an appointment the same time as someone else. Extremely awkward. Worked a deal, managers never call back. Sold the car elsewhere after a verbal agreement and no return calls. Nice sales associate but had little experience.

Car had miss matched tires on it , clutch needs replacement and they would’nt do better on the price , one wheel also had gash in it, car smells like wet dog

great communication awesome company

Good

I purchased the car. The experience was excellent. Christina Barrett was the salesperson and she was very helpful with the sale of the car.

Initially there was no mileage posted and I sent several messages asking for that info before they replied. All they seemed interested in was setting up an appointment to test drive

Great experience! Everyone we encountered was super nice and accommodating. Ron Pelitsky was our salesperson and he was super helpful. I drove home with my new Charger that very day. I love the car and couldn't be happier with my purchase. Mike got me in and out quickly. Thank you to everyone!

Customer reply center is very efficient

I contacted this dealership hoping to get a car only to be told that my check stubs weren’t valid which didn’t make sense so when asked to explain I get ignored. Unprofessional as hell. I wouldn’t recommend getting a vehicle from them not friendly at all terrible communication. Shady business practices. You’ve been warned enter at your own risk.

Unfortunately prices are a joke in their website, there is no disclosure telling you how much extra they should charge. Car i was interested was 21.8k and they offered me $33,000.00 , this was the stranges deal i have ever had in my life , i drove from Nj, felf a little in front of my family when i heard the price.

I bought a BMW from these guys and they charged me a Safety inspection fee of $900 well the car was not safe and to do a few repairs to make it safe. That’s a first hearing about a safety inspection fee from any dealer..

Excellent Mr Mike(Billy) a wonderful person a great businessman.

I talked to a guy named Alen he was knowledgeable about the car I really like the car but @ this time I wouldn't have the space until I get rid of 1 of my cars so in the meantime I'm gonna keep checking back on this car. I would've gave 5*s but we didn't have a face to face conversation one of these days I'm sure we will......

Good customer service

The dealership was helpful. I went to see the car but decided not to purchase only because the title to the vehicle still had a lien on it by the bank. I did not want to be tied up unnecessarily dealing with a potential entanglement. I traveled from out of state and it just seemed it might’ve been a little time-consuming. The car was exactly as it was advertised. It was in near mint condition. I wouldRecommend doing business with this dealership

Stay away from this place. I went to see a vehicle I asked for a test drive, I was told I could not get a test drive unless I agreed on a price. That was the first red flag, as I took a few minutes to look around the office, they have a sign essentially saying no returns all sales are final and no refunds on deposits. This place gives car dealers a black eye, they are not professional and the whole operation just feels shady.

I don’t remember this dealer

Researched the issue and was straight forward about the problem

Good communication but selected another vehicle.

They were very responsive

Typical dog and pony show. Advertise one price, add on hidden fake fees. $700 “documentary” fees added to every price listed is a joke! Would not waste my time negotiating further; bent on making at least $3-4K on every used car sale.

Decent experience cant complain ...

Fast email replies. Nice attention. Thank you.

It was really great. Contacted right away. I just need to get out there. Which will be in a few days!

Very prompt response and friendly.

It was a easy process

Great place to get your vehicle.. The staffs there are very helpful. If you go there just ask for Ray.You wouldn’t regret it at all. My husband and I was pleased with our purchase.. We highly recommend anyone to Fast Track Motors..

Informative and helpful

They wasted my time. Told me the car was available and when I showed up, it was sold. Avoid this place!!

It was exactly as expected. Thank you QAM

It went well quick service but I didn’t purchase anything so can’t really say if they have a lot of hidden fees sneak attack.

I contacted 2 dealers for this car , Audi of BK hands down treated me the best . All calls were answered in a timely fashion , my paperwork was processed properly , and I purchased the car!!

They’re consistent Looking forward to working with them

We were starting our research and did not buy. Dealer was helpful, understanding, and applied no sales pressure.

The car wasn't ready, they couldn't find the car, it was at another lot. They delayed giving us a carfax. After 40 min we reviewed it before the car arrived and saw it had an accident in April.

So far so good. We are still considering a vehicle in their inventory.

Walkin Drove out Excellent job good experience

Great service.thank you Paul Williams.

Positive buying experience with Acura of Bayshore, I'll go back there for my next car too

Everyone was very helpful. It was a great experience.

They called me back promptly. Unfortunately I could not get there quickly enough and car was sold

all good

I called the 6 times and spoken difference people. I told them, the car, I want to buy it. they told me, I am going to check and called you back in 30 minutes. no body call me back. they took, my name and phone number. Really bad customer service. I rate they service are zero.

They are a disaster. Non professionals never will be nothing. The car fax says nothing wrong but in the engine there are miss parts Beware The only waist your time

Very unprofessional service. Set up appointment. Drove an hour to see car. Arrived. Car was at another location. They could not get to it there was another car out of gas blocking it. Showroom was small and crowded with many people without masks walking around. This included employees in addition to customers.

Very responsive

Wanted a car they have but their prices listed are false. They ask for 20% higher and come up with some bs excuse. Not recomended.

It says text but when I did he didn’t want to discuss the prices. What’s the point? Yo would think that they would want to get rid of cars

I was informed that the car was unavailable, most of the Honda CR V on their listing here is unavailable due to deposits

Fast service,Friendly staff

Very smooth process and great customer service. All questions were a answered and the make you feel at home. Great dealership with great cars.

They honored the car Guru price if I wanted to lease the car, but I wanted to buy it, and they insisted I pay a thousand dollars more. Their Car Guru price made no distinction between leasing and buying.

Wonderful & caring customer service. Would highly recommend.

Worst dealership in town. I will never do business with them again. I will tell all my friends and family members to stay away. Most dishonest people in the business. Will never do business. They over charge on my registration, bad service very unprofessional don’t do business with DCH Honda!. Stay away.

Jimy Minchala from DCH Honda of Nanuet Was very helpful and provided all the information