Used 2019 Toyota Sequoia for Sale Nationwide

Sales manager is not helpful he wouldn't come down on vehicle that I'd overpriced and has been sitting on the lot for awhile. Jesus is a very courteous sales member.

They were super nice & helpful. Not pushy at all!

I requested interior pictures since there weren't any posted which I never received. The only thing I received was an email letting me know someone would be in touch with me. A day later, I made another request for the pictures and never received any.

They got right back to me, and are still in contact with me about a different vehicle.

Selling price shown on Cargurus and the dealer’s site was $8000 less than what they were willing to sell the vehicle for. Dealer informed me of this as I was preparing to put a deposit down for purchase.

As an out of State buyer honesty and integrity serve to gain a customer's confidence and business. Brice was friendly, knowledgeable, and quick to respond to any questions. The dealership went out of there way (IN 10° WEATHER) to provide additional pics requested of the underbody and frame. They disclosed any and all would be flaws of the vehicle. Buy here with confidence knowing you'll be treated right. I have pinned the dealership for consideration in all future vehicle purchases.

Very helpful

Increased $4000 price after I contacted and asking for non refundable deposit for car which is not even available and marketing on every single platform. Go to other dealerships. Very rude salesman.

Initial response. Scheduled a time to see vehicle. Received notice that it had been sold. Noticed weeks later it was still listed. Currently, the price has been reduced. Sent another response to the new price. Have yet to hear from the dealer. I have stellar credit and plan to purchase private for this vehicle.

Very professional and helpful.

Good

Disappointed they had the car sold, but still had it online. However they were quick to respond and offer alternatives. We ended up purchasing elsewhere.

Dealer you can trust

The dealer contacted me in time. Didn't buy the car because the quotation from the shipping company to ship co Colorado was too expensive.

They would not work with you on he price, in fact they raised the price. The front brakes are bad the calibers are within a quarter of inch of touching the rotors " Just passed inspection" they inspected it. Their was engine parts not reinstalled and when they asked me if I wanted to take a test drive their was no gas in it. Consumer beware around this dealership, don't waste your time!

Everyone was nice and patient and very knowledgeable. My salesmen Mario was excellent he made what could have been a stressful situation smooth sailing.

The dealer adds on unnecessary fees and taxes. First, they added over $6000 to the price of the car, then when I said that I was uninterested, they took off $1000 dollars which is still too high. The price of the car went from $34,000 to $40,000! That’s insane.

Very good

Had a great experience. Everyone was friendly and egger to greet you. Got down to businesses and I was on my way back to Eastern Washington. Thank you.

He has contacted me a couple times. I'll be trying to make arrangements for the pickup to be brought to me. So far that's itb

Good follow up

Was helpful with the follow up items after my purchase

attentive salesman on both Chevrolet and Dodge lots and great service advisor (Ted Smith)personnel at Chevrolet lot

Had a great experience so far. Bought a truck for my son to drive to college

Very good experience all the way around.We new what we wanted and they had it ready and waiting when we arrived.The price was exceptional.It was certified pre-owned and we are very pleased with our purchase. The salesman was very nice and if he couldn't answer our question he found someone who could.

They were crazy unorganized. I made an appointment to see the car with Josh Shoemake and no one knew when I got there. The salesman Sam was nice but the whole interaction felt awkward. Overall everyone was pretty kind but communication was very poor. I wouldn’t recommend a friend to buy a car here.

Car is great

they texted me often offering to help even if wanted a car on a different lot

Very friendly staff and was very helpful!!

Good, ended up purchasing vehicle

I requested some information a this car and was told by Meghan that she will look into and get back to me. Never heard back and two days later i get an email from Car Gurus it was sold. I would never by a car from Victory Toyota the way I was treated.

Excellent communication!!!

Victory Toyota listed a 2019 Toyota as “Factory Certified Pre Owned.” Just when we were ready to sign a contract they said, “Oh, it’s not a certified car.” They weren’t remorseful one iota and offered no concession for their mistake which of course I don’t believe was inadvertent. Just the usual tactics at play here: used car dealer will say anything to strongarm a sale, at the expense of honesty and integrity. Shame on you Victory.

Awesome Service!

Great experience! The car I Looked at wasn’t available but they were Able to get us into something better!!!!

I had an excellent experience with Ourisman Chantilly Toyota. The service and attention I received made my purchasing a vehicle enjoyable. I would definitely continue sharing my experience with my family and friends just in case they are looking for a new vehicle.

Very corteous people

They make you go and then change the price, do not trust these people, I do not know how are they in business, make me drive 40 minutes and then they want double what they advertise, I confirm before drive there and they say is try the price but when I arrived they ask a different one like $7500, beware of this people.

Responsive.

Friendly, low-pressure, customer focused experience from start to finish.

Great experience , my salesman was Mo Afzal and he was fantastic as was everyone that was involved in the purchase , This Toyota dealership will get my business again. Thanks to Oakbrook Toyota staff , you guys are doing it right.

Very nice

After several emails, I still have no answer to my questions regarding a vehicle. I keep getting the same generic/robotic email response to schedule an appointment. I will only schedule an appointment if the vehicle has all the features I want, not customer service friendly at all. I despise the pushy, bait and switch car sales vibe I'm getting, that's why I do my shopping online. My experience so far? Not a very good one.

Fast responses!

They were prompt in getting back to me and very helpful