Used 2018 Subaru Legacy for Sale in Chicago, IL

Friendly and knowledgeable about their vehicles!

Contacted multiple times.

Yes they reached out to me in order to help me with my needs

Good customer service.

Purely a bait & switch dealer, their "best price" was $1,000 higher than your listing. I questioned why it was $1K higher and they said the car is popular- when are you coming in for a test drive? I told them "Sorry, no deal". I don't know who runs their quotes, but I can get a car from any dealer at the MSRP price.

undisclosed fees for interior warranty that they did not mentioned till signing all papers, unpleasant business manager who handles financing matters who was about to kick me out of his office. I would give them 0 customer service. I would not buy again form them or refer any friend. $500 hidden charge!!!!!!!

Very responsive and helpful.

Ronald was very helpful in buying my MINI, Very good experience

The experience was HORRIBLE. For the type of dealership this is the car that I wanted was not ready it was dirty inside and out it was rusty in the door panels and on the outside rear door and I made an appointment 2 days prior to going to the dealership. And they wanted $11,400 for a rust bucket. Ues I was used but I've bought pre owned vehicles that looked and drive like new. Wouldn't recommend this place at all

Our salesperson, Ron, was helpful. However, we had a long wait at the dealership while paying with a private source of money. Waited over 2.5 hours to hand them money and drive away. We were under the impression we had an appointment.

Quick response

sent a number of emails, very helpful, but I ended up going to another dealer

Even though I didn’t end up buying a car, they were very professional and a joy to deal with.”

I purchased my vehicle out of state and was nervous to do so but Andrew made the process very easy and he helped me through the entire ordeal from beginning to end. I highly recommend him when purchasing a vehicle through Grand Subaru.

Great

Molly the sales person wasn’t experienced and didn’t know how to negotiate pricing. I was told the car would be 7393 rather I financed or pay cash I wouldn’t recommend shopping there at all

This vehicle was being held for someone else. I also had my eye on a 2014 there that was listed on Car Gurus so I was able to come in see that. Fade was a fantastic salesman. He had the car ready when I got there to test drive. I came back with my husband later and he had it ready for us. He was very pleasant to work with and made the purchase easy.

Staff was helpful

Awesome smooth experience. Amazing, immaculate dealership and excellent customer service, couldn't have asked for better!

I bought the truck and I’m supper happy with it. I believe they under sold the condition of it, it was perfect and they cleaned it up before we picked it up. Adam and the staff were easy to work with. BIG Thanks, Bill

They informed me that the truck I was interested in sold and if I was interested in any other vehicles they had.

Took a test a drive in the cargo van and everything worked properly. The quality of the vehicle was great and the process was fairly quick. Vehicle came with 1 key, carfax report, and work ready. I highly recommend Prestige motor works for your personal and medium duty commercial vehicles. I will be returning!

I bought my Ford Ranger from Prestige Motors in Naperville. It has been a great pick up so far and they gave me an excellent deal. I enjoyed my experience here and would definitely recommend looking there if you are in the market for a used vehicle.

Our son just turned 17 so we were shopping for a used car for him. When we walked into Prestige we were greeted by some friendly faces and they were happy to show us what they had in our price range. After some looking and thinking we decided to purchase a Toyota Highlander. It was very clean and had low miles.

Contacted me right away and answered questions but sold the car before I could get there to look at it. Would not take a deposit to hold the car for a few hours.

Out of the many car dealership experiences we've had in the last few years in the US, I'd definitely rate this one we had with James Flores and Ron Robbins as one of the best yet. They were very informative, respectful, and even worked with us to make sure we get the car at the price we were comfortable with.

Steady updates

Response was good

Called me back within minutes with all the information on this car!

Good communication !!! Unfortunately, I purchased my first choice, as this car was my second choice...

A plus

Helpful, no pressure, reply back pretty quick.

One of my best experiences buying a car, hassle-free, straight to the point salesman, professional, quick, very helpful. Great dealership and management, everything clean, cars are in excellent condition in and out, awesome place to buy a car highly recommend!!!

Good contact

They were very helpful! However I found a truck at another dealership.

Kool

sent a number of emails, very helpful.

Listed the vehicle but did not have full pictures for weeks. I asked specific questions and I keep getting contacted by different people with the same copy and pasted responses without answers. So frustrating.

Was very pleased with all staff concerned, from salesman, manager and finalizing sale

Did not buy the car they did not tow tell me it was stolen found that out to Carfax

Dealer’s sales associate contacted me several times and left messages for me to contact them. Also stated I could come in and test drive the automobiles to decide which one I might be interested in purchasing. I would give the dealership a 8 rating.

Best car buying experience I have had!

Friendly dealership, test drive was easy and covid friendly. I'll be going back.

Very responsive! Salesperson contacted us right away.

Test drive was nice and comfy and staff was really good