Napleton's Schaumburg Subaru

911 W Higgins Rd
Schaumburg, IL 60195

Sales: (331) 214-3163

Service: (866) 785-8490

Today 10:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/06/20/22/41/2015_ford_focus-pic-7152887372146999561-152x114.jpeg

2015 Ford Focus SE Hatchback Used Cars in Schaumburg, IL 60195

Great Deal
$2,324 BELOW
CarGurus IMV of $8,247

Price: $5,923

Mileage: 110,744

Location: Schaumburg, IL 60195

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Gray Description: Used 2015 Ford Focus SE Hatchback for sale - $5,923, 110,744 miles
https://static.cargurus.com/images/forsale/2018/06/16/02/38/2011_buick_lacrosse-pic-3925634619161950383-152x114.jpeg

2011 Buick LaCrosse CXS FWD Used Cars in Schaumburg, IL 60195

Great Deal
$1,981 BELOW
CarGurus IMV of $12,903

Price: $10,922

Mileage: 70,497

Location: Schaumburg, IL 60195

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Maroon Description: Used 2011 Buick LaCrosse CXS FWD for sale - $10,922, 70,497 miles with Leather Seats
https://static.cargurus.com/images/forsale/2018/04/14/04/59/2013_mitsubishi_outlander-pic-7710949141282193244-152x114.jpeg

2013 Mitsubishi Outlander SE Used Cars in Schaumburg, IL 60195

Great Deal
$1,858 BELOW
CarGurus IMV of $12,081

Price: $10,223

Mileage: 65,900

Location: Schaumburg, IL 60195

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brown Description: Used 2013 Mitsubishi Outlander SE for sale - $10,223, 65,900 miles with Leather Seats
https://static.cargurus.com/images/forsale/2018/06/20/22/41/2017_lincoln_mkz_hybrid-pic-1602706026721791127-152x114.jpeg

2017 Lincoln MKZ Hybrid Select FWD Used Cars in Schaumburg, IL 60195

Great Deal
$2,161 BELOW
CarGurus IMV of $33,094

Price: $30,933

Mileage: 572

Location: Schaumburg, IL 60195

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Midnight Sapphire Blue Metallic Description: Used 2017 Lincoln MKZ Hybrid Select FWD for sale - $30,933, 572 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/30/04/35/2015_ford_edge-pic-6376100122956595058-152x114.jpeg

2015 Ford Edge SEL AWD Used Cars in Schaumburg, IL 60195

Good Deal
$2,062 BELOW
CarGurus IMV of $23,484

Price: $21,422

Mileage: 46,702

Location: Schaumburg, IL 60195

Average time on market: 46 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Ford Edge SEL AWD for sale - $21,422, 46,702 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/03/15/10/2017_honda_fit-pic-5892268206436681729-152x114.jpeg

2017 Honda Fit EX Used Cars in Schaumburg, IL 60195

Good Deal
$913 BELOW
CarGurus IMV of $15,835

Price: $14,922

Mileage: 10,270

Location: Schaumburg, IL 60195

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Modern Steel Metallic Description: Used 2017 Honda Fit EX for sale - $14,922, 10,270 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/06/03/42/2014_subaru_xv_crosstrek-pic-5833440271218443077-152x114.jpeg

2014 Subaru XV Crosstrek Premium AWD Used Cars in Schaumburg, IL 60195

Good Deal
$856 BELOW
CarGurus IMV of $19,678

Price: $18,822

Mileage: 4,269

Location: Schaumburg, IL 60195

Average time on market: 24 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Venetian Red Description: Used 2014 Subaru XV Crosstrek Premium AWD for sale - $18,822, 4,269 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/20/22/41/2008_saturn_vue-pic-85254851837500806-152x114.jpeg

2008 Saturn VUE XE Used Cars in Schaumburg, IL 60195

Good Deal
$891 BELOW
CarGurus IMV of $5,814

Price: $4,923

Mileage: 126,166

Location: Schaumburg, IL 60195

Average time on market: 12 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Silver Description: Used 2008 Saturn VUE XE for sale - $4,923, 126,166 miles
https://static.cargurus.com/images/forsale/2018/06/20/22/41/2006_nissan_murano-pic-311146364110837012-152x114.jpeg

2006 Nissan Murano SL Used Cars in Schaumburg, IL 60195

Good Deal
$988 BELOW
CarGurus IMV of $5,911

Price: $4,923

Mileage: 145,253

Location: Schaumburg, IL 60195

Average time on market: 18 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gold Description: Used 2006 Nissan Murano SL for sale - $4,923, 145,253 miles
https://static.cargurus.com/images/forsale/2018/04/05/04/42/2015_subaru_legacy-pic-4486147617795502188-152x114.jpeg

2015 Subaru Legacy 2.5i Limited Used Cars in Schaumburg, IL 60195

Good Deal
$859 BELOW
CarGurus IMV of $19,582

Price: $18,723

Mileage: 24,290

Location: Schaumburg, IL 60195

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2015 Subaru Legacy 2.5i Limited for sale - $18,723, 24,290 miles with Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2018/04/18/04/56/2015_subaru_legacy-pic-5799210238407580918-152x114.jpeg

2015 Subaru Legacy 2.5i Used Cars in Schaumburg, IL 60195

Good Deal
$679 BELOW
CarGurus IMV of $17,102

Price: $16,423

Mileage: 9,823

Location: Schaumburg, IL 60195

Average time on market: 47 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2015 Subaru Legacy 2.5i for sale - $16,423, 9,823 miles
https://static.cargurus.com/images/forsale/2018/06/09/05/32/2013_mazda_mazda2-pic-8930912341026557475-152x114.jpeg

2013 Mazda MAZDA2 Sport Used Cars in Schaumburg, IL 60195

Fair Deal
$749 BELOW
CarGurus IMV of $8,482

Price: $7,733

Mileage: 59,097

Location: Schaumburg, IL 60195

Average time on market: 24 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Silver Description: Used 2013 Mazda MAZDA2 Sport for sale - $7,733, 59,097 miles
https://static.cargurus.com/images/forsale/2018/05/09/22/38/2016_honda_odyssey-pic-1480984707613670513-152x114.jpeg

2016 Honda Odyssey EX FWD Used Cars in Schaumburg, IL 60195

Fair Deal
$957 BELOW
CarGurus IMV of $26,480

Price: $25,523

Mileage: 18,445

Location: Schaumburg, IL 60195

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2016 Honda Odyssey EX FWD for sale - $25,523, 18,445 miles
https://static.cargurus.com/images/forsale/2018/05/03/15/10/2015_subaru_impreza-pic-1278212399020263247-152x114.jpeg

2015 Subaru Impreza 2.0i Limited Used Cars in Schaumburg, IL 60195

Fair Deal
$558 BELOW
CarGurus IMV of $18,470

Price: $17,912

Mileage: 14,920

Location: Schaumburg, IL 60195

Average time on market: 24 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Venetian Red Pearl Description: Used 2015 Subaru Impreza 2.0i Limited for sale - $17,912, 14,920 miles with Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/30/23/05/2014_chevrolet_cruze-pic-8030547791857119917-152x114.jpeg

2014 Chevrolet Cruze 1LT Sedan FWD Used Cars in Schaumburg, IL 60195

Fair Deal
$451 BELOW
CarGurus IMV of $11,374

Price: $10,923

Mileage: 37,905

Location: Schaumburg, IL 60195

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2014 Chevrolet Cruze 1LT Sedan FWD for sale - $10,923, 37,905 miles
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All reviewers have been verified to have contacted this dealer – Learn More
May 6, 2018
Tierra416
Dealer contacted me via email in a timely fashion.
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to leave a review for us at Napleton's Schaumburg Subaru. We're happy we could meet your expectations! We hope to be of service to you again in the future.
Best wishes,
Napleton's Schaumburg Subaru
May 5, 2018
RXsearcher
Very helpful and prompt with response.
1 people found this review helpful.
Response from current dealership:
We're so happy we were able to help you out! We hope to be of service to you again in the future.
Best wishes,
Napleton's Schaumburg Subaru
Apr 18, 2018
They kept in contact with me about the car. They werent pushy and willing to answer all questions that I had.
1 people found this review helpful.
Response from current dealership:
Emily, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Schaumburg Subaru! We look forward to your next visit! Take care!
Mar 16, 2018
Guru5VSBY
Great dealership. Mike Spenser responded to my questions right away, and if they didn’t have the model I wanted, found one and offered air at a great price.
Feb 21, 2018
GuruZ2MCJ
Was prompt and willing to answer my questions thoughtfully.
Jan 25, 2018
The pics of the car didn't show stains and when I discussed this with the salesman, his solution was to try an upsell (basically adding the cost of addressing the stains to the price advertised on CarGurus.) When I decided to walk away, "the" salesman came out and agreed to take care of the seat stains without additional cost. I didn't appreciate the attempt to add expense to something that was less than what the pictures offered.
5 people found this review helpful.
Jan 10, 2018
rmccune
Napleton's responded quickly and was very helpful in my search process.
Jan 7, 2018
The whole process was very pleasant.
Dec 21, 2017
Quick and informative
Dec 9, 2017
GuruZVC9P
Very disappointing service received from this dealership. I had great interest in one of their cars and made a phone call stating that and wether the car was negotiable or not. In response they said yes of course just come and take a look. So I decided to come in and take a look and found that they raised the price with additional fees. I found that shocking so I asked why and they said because they had detailed the car and buffed it. No longer negotiating their price with me so I left. They kept my id from Thursday till Monday and finally called to tell me about my drivers license.
7 people found this review helpful.
Oct 22, 2017
Ray the salesman was great. After 1.5 hours of negotiating the manager came out to "help" get the deal done but came back with an offer that was actually higher than the price that was online. Finally got it cheaper but was like pulling teeth. Salesman great, manager not so great.
7 people found this review helpful.
Sep 11, 2017
I found the general demeanor of the individuals I interacted with to be rather condescending and rude considering we were there to aspiring to make a purchase. It is one thing to turn down an offer, but to be snide and domineering during a negotiation is very unprofessional in my opinion. At the end of the day who wants to give money to people that are abusive and inconsiderate? Not me. Character counts. I hope they rethink their approach to what they consider respectful and decent behavior.
15 people found this review helpful.
Sep 4, 2017
GuruD4X28
Expressed the MINI had problems very helpful. Decided to search for another. Truthful!
2 people found this review helpful.
Aug 12, 2017
They responded immediately to my email question. I did not purchase car from them as I found a similar model car with lower mileage elsewhere.
3 people found this review helpful.
Aug 11, 2017
Guru92J2L
Proactive and informative. So far a great experience.
1 people found this review helpful.
Aug 9, 2017
Guru937NX
Very quick response.
0 people found this review helpful.
Aug 3, 2017
glennzcarz
Followed up quickly
0 people found this review helpful.
Jul 21, 2017
Guru9Z4NQ
Excellent sales staff, very friendly and helpful....would deal with again.
1 people found this review helpful.
Jun 22, 2017
Had a good time with the salesmen and I'm happy with my pruchacse . Nice , honest and clean.
3 people found this review helpful.
Jun 7, 2017
My experience was horrible. Drove over an hour to see this car. Then they wouldn't let me test drive unless we wrote up paper work on the deal. How do I know if I even want the car unless I drive it. The finance guy was very rude. He said by righting up paper work they know I'm serious about the car. I drove over an hour! I think I'm serious. I think they were just lazy and didn't want to air up the flat tire or jump the battery. Nice presentation schaumburg subaru
19 people found this review helpful.
Jun 3, 2017
Rand Eastman
Good experience, seems like large dealership with automated email system and communications from multiple people. Not sure my messages get back to who they need too.
3 people found this review helpful.
Feb 27, 2017
Twingo_753
Very good customer service.
0 people found this review helpful.
Jan 28, 2017
They were very quick to respond by phone and email. They provided a web site with my very own quote and updated it when I provided feedback to refine my search. super cool.
5 people found this review helpful.
Jan 25, 2017
Great service.....Love it.....only issue the website didn't have details text or images of very obvious damages on both sides of the vehicle. So decided not to buy after taking for a test drive. 4 stars for the service provided and waiting for me after normal business hours.
3 people found this review helpful.
Jan 11, 2017
Professional!
1 people found this review helpful.
Dec 20, 2016
This dealer is a scam. The car was $2900 and some how they came up with the total price of $ 4300, they told me its was paper work fee and taxes. This is not my first car I try to buy. They really underestimate my intelligence. I'll never come back to this dealer. The bright side I didn't buy the car. I give this dealer a half star if I can. What's a wasted of my time..
21 people found this review helpful.
Dec 13, 2016
The response from the dealer was quickly. I step by and in short time drive out with the car. Overall fast and honest process. Great service. Thanks Tim and the financing team.
2 people found this review helpful.
Dec 2, 2016
Excellent, Thank You
1 people found this review helpful.
Oct 27, 2016
It was a used Car. Didn't want to negotiate or nudge on price. Saleman text me 4 days later and asked if a bought yet. I said No and never heard back. What a joke.
6 people found this review helpful.
Oct 16, 2016
Contacted me within minutes. Very professional & helpful.
0 people found this review helpful.
Sep 16, 2016
Great customer service. You can expect immediate response to customer inquiries ....
1 people found this review helpful.
Sep 10, 2016
Don't remember who contacted who 1st. They were fine in terms of responding to questions etc. However there price for a used 2016 ( demo) Subaru Forester was more than the new 2017 that I bought from another dealer
5 people found this review helpful.
Sep 9, 2016
Great and competent staff :)
0 people found this review helpful.
Aug 5, 2016
Car was as described good all around dealer.
0 people found this review helpful.
Jul 22, 2016
Napelton was quivk to respond to my email request. They arranged for me to see and test drive the suv iI was interested in for the next day. When i arrived i was promptly greeted and given to Khalid El-Gazzar as my salesperson. Khalid (Kal) was courteous and attentive during the whole process.. We came to a mutual agrrement on price quickly and before I knew it I was driving my new suv home. Nice smooth transaction.
1 people found this review helpful.
Jul 14, 2016
Very helpful salesman... was quite confused when the vehicle I test drive and showed great interest in was all of a suddenly sold!! ???? Still, not too bad of an experience.....
2 people found this review helpful.
Jul 8, 2016
great
0 people found this review helpful.
Read 17 old reviews
May 22, 2016
Miguel was very helpful & nice. When we had to talk to the manager, he was not!
2 people found this review helpful.
May 17, 2016
The first dealership we visited and closed the deal. Cesar was helping us since the beginning, very courteous and knowledgeable. The best part was their willingness to do business and were genuinely interested in helping us. We were looking for a trade in and initially it was a tough one to conclude on but Jonathan, the Manager stepped in and worked out a good/satisfactory deal with us. We spent the whole day there but was completely worth because of the the nice staff and their genuine interest. Even the Finance team was very helpful. I am an owner of a Crosstrek Limited 2015 now :) Thanks guys!! Definitely worth visiting if you are considering a Subaru.
1 people found this review helpful.
May 14, 2016
herbkent
very good
1 people found this review helpful.
May 11, 2016
Good deal 10
0 people found this review helpful.
Apr 1, 2016
Eric3a
Awesome
0 people found this review helpful.
Mar 29, 2016
Unfortunately the car was gone, but they did contact me.
0 people found this review helpful.
Mar 12, 2016
the car was not even checked. no a/c and ac compressor was rattling.
3 people found this review helpful.
Nov 22, 2015
great experience! very helpful and patient!
0 people found this review helpful.
Aug 3, 2015
Good service
0 people found this review helpful.
Jun 24, 2015
they are not offering the market price, price listed on their cars are way too high
1 people found this review helpful.
Mar 15, 2015
Important to know appropriate vs. inappropriate conversation, questions to bring up when conducting sale process. Professionalism is important in every circumstance. Felt like a waste of time for all involved but glad we checked out the car.
1 people found this review helpful.
Jul 17, 2013
I both the car
Mar 2, 2013
bcaldwell27
Had to request the title for my purchase, used car service history as a selling point but could not produce receipts or actual work completed on vehicle. Pushy sales man, don't by a used car from Napletons
Dec 26, 2012
Used old cars- high prices The wanted car unfortunatelly..... sold........ couple of hours before I arrived..!!!!!! sales man said...
May 12, 2012
This dealer is one of the worst dealers I have ever been to. They would not budge on their price and were not willing to work with the cust. at all They sold me a car with hidden problems and lied about their warranty. I would never go tho this dealer again I drove over 2 hours out of state to see a specific car they had. We would have taken the car back if it was not so far away.
Mar 28, 2012
The salesman said why would I work with you on price? You're not financing so I won't make any money off of that. I was put off by his approach and I did not buy the car.
1 people found this review helpful.
Nov 30, 2011
I did purchase a BMW from themon Saturday . My nephew loves his new car. They really did negotiate with me, once I reminded them that they told me they would over the phone. My family is very pleased with our Napleton purchase !!!!!

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