Used 2018 Honda Civic Coupe for Sale in Chicago, IL

Good customer service but border line harassment with how much they call you

we liked the service we got, very friendly, we liked it so much we bought it.

Not sure....Price listed online as $41,997 and the price communicated is $50,000. I appear to me they follow the old bait and switch philosophy. Not a fan.... I think this tactic will not produce loyalty or favorable referrals in the near future!

They got back to me to let me know the car was sold. good email follow through

Courtesy

I only did a test drive on a used vehicle here, but even though it was a short visit I was treated well and felt very welcome.

Very helpful staff. Molly contacted me right away and was very pleasant to interact with. Purchased the vehicle from them. Would recommend the dealership.

Got a quick response with returning my call. Molly is awesome!!

Been out of town will schedule an appointment.They have consistently contacted me.

Working with me on creative financing. Very professional.

I bought Mini Cooper from Fox Valley Volkswagen Schaumburg. I am satisfied with their service. They are so kind.

Professional from start to finish. Very attentive, knowledgeable and kind staff

Jamie was very pleasant and easy to deal with. I purchased the Honda and very happy with the entire process.

Car was not available it was sold. Don’t know why it was still listed. This had happened several times with different dealerships it’s listed for sale but when you call or go there they don’t have it.

Dealership sold the car I was interested in the day before I made an appointment. They confirmed the car was still available on the day of the appointment despite it already being gone. I drove almost an hour only to have them tell me it was sold the day before and try to upsell me on a different car. Clearly a bait and switch situation, I would avoid this dealership for their unethical practices.

Very helpful

Beautiful dealership and a friendly salesman

Promp response from Marina Stanfa, didn't buy the vehicle, but I am satisfy with their customer service.

Courtesy

People were friendly and helpful. Rating takes a hit because the dealership tried to bury a $1,000 destination fee in the final price - for a used car. Nobody should pay a destination fee on a used car sitting on their lot. In any event, they did essentially eliminate the destination fee, but we ended up passing on the deal. They get points since the salesman was helpful and courteous.

I had a good experience with this dealership. I like a car but it was not the one I came in for. In was a 2017 with 57000 miles. I Thought about it and decided not to get it,because I would have been upside down with the financing on the car. Great dealership.

Good people nice and friendly and great assortment of really nice high end looking vehicles

I was in good hands, but just out of reach. There are some pretty good deals ,up in Wisconsin. I missed one of them.....!

This dealership did respond and followed up quick with inquiry.

Great service Very knowledgeable Responded immediately Polite & helpful

Representative wasn't very helpful during my process I had to call the dealer multiple times to get a hold of him. He wasn't knowledgeable on the pre approval system. I pulled my credit report twice although I told him I was preapproved. After having such a horrible experience i just decided not to buy the vehicle at all.

Great communication! Went out of their way to send a video of the car. Very helpful.

Great!

Good experience

I have test driven one of their cars and sent several emails about the car. They don’t seem that interested in selling cars, as they ignore my emails. Can’t figure that one out during these times. Kind of frustrating, but there are plenty of other dealers to choose from.

Quick and easy to walk out with new car

Vanessa, was great to work with thru email as well as Akira and Carlos at the dealership...They stuck to their offered price and actually came in a little under and gave me upgraded Weathertech type floor mats. Great team over there....A++++

The dealership responded in a timely manner and the contract person tried to be accommodating.

Seems like a scam! Tried to buy a vehicle but couldn't get a straight answer just "all negotiations are done in house". One of the worst car dealers I've come across lately.

courteous

Absolutely great service, very helpful