2016 Kia Forte for Sale in Washington, DC

Called right away

Great communication

We worked well with dealer, unfortunately we never received the financial information that was to be emailed to us to work out a deal before driving five hours, we bought elsewhere.

Everyone was super nice.

I dealt with Russel from my initial contact and he was extremely responsive, followed thru with what he said he would do and even test drove a Kia with me, but quickly realized the Kia was not for me. He was honest about value and instead of pushing me into something a didn’t want, took the time to sit down and find me the vehicle I’m looking for. I will be buying my next truck from Russel in the coming weeks!!

Russel and Glen were both extremely professional and down to earth. I test drove a Kia with Russel, but he could tell the vehicle was not for me and instead of trying to push me toward something I did not want, he took the time to sit down and look up to see what he had coming in. I will be purchasing my next Ford truck from Russel within the coming weeks!!

Very responsive and willing to help

Contacted me almost immediately. I like that.

I went to look at a car, liked it, then they added $1000 reconditioning fee. Total bs. The Manager kept us waiting, trying to ice us I guess. Typical used car sales tricks, so we left.

They were very good with follow up. Unfortunately I’m still waiting on funds!

Dealer followed up the price dropped and was sold before we could get there to see it

Initial rep wasn’t able to answer my questions and never returned call after saying he would get answers. Subsequent follow up on my part resulted in mixed responses from different individuals. Never got chance to purchase vehicle as it was sold before I got there. Fortunately, unlike others, I was notified before getting to dealership. Hence, 2 ⭐️’s.

No fuss no muss . Easy to work with and helpful but not pushy. I recommend and will return

Called the dealership prior to going there to ask if the car was available and was told it is, after driving 45 minutes to the dealership I was told that they didn't have it and tried to show me something else. Don't trust a dealership who lies just to get people to the door. They basically listed a car they didn't have

Awesome customer service and support

This dealership is shady. They told me they sold me a 4x4 truck. It is a 2x4. They said it had packages that it didn't have. They overcharged me. They also messed up the title and didn't pay the right amount of taxes, I can't get the title and they won't answer the phone. DO NOT BUY HERE!

This dealership has a hidden fee. They try to sell if you accept their offer where you must pay additional fees and finance. I wasted my time going there. My recommendation is do not go to dealership if don't want pay additional $3-4K.

Good job

The vehicle I was traveling to see was sold the night before my appointment. Unlike other dealers that did a bait and switch. I was called and notified. That was a courtesy another dealer had not,

Excellent service 5 stars

Responsive. However, cross-country delivery was a n issue.

There is no where to park because the lot is full of cars. The van I went to see wasn't even available because someone put a down payment on it but its still online.

They were rude and it took over a week for a response.

Great Costumer Service.

The salesman was very nice but was not truthful about the vehicle. I live pretty far from where they are located and asked multiple questions about the vehicle. He said everything was fine but as we got there the car did not look like the pictures it had tape holding something up the heat barely worked it needed an alignment ASAP. We let go of the wheel just to check and just about flew off the road. Very much a waste of my time.

I purchased the vehicle and it was a streamlined process and the salesperson was very friendly and helpful. It was the fastest car purchase I have ever made

Love this dealership

I did view the Enclave , decided not to test , as it was not in as good shape as the pics showed. I tested a 2009 BMW instead . The car was in fair shape . In need of a thorough tune up, running loud . The sales rep was personable, polite . When I asked about the noise , she explained , that is just how those cars are . I would have preferred her saying she was not sure why . That canned answer turned me off from buying from the dealership.

quick response to the request and very friendly

Would 100% recommend this dealership to anyone looking for a used car

Great customer service and communication. Everyone at Safford was very professional and made the car buying process very seem less. Awesome car dealer and even better people! Thank you again! Jeff

all good

Even though I didn't buy the car the salesman was courteous and thorough with me.

Brian has been following up with me.

The sales personnel I talked with were not helpful. They wouldnt give me a breakdown on the cost of the vehicle and when i finally recieved a breakdown through a manager turns out they have a 1500 reconditioning fee on all used vehicles.

Long day but good

Very friendly and helpful

Great response from this car dealership but my inquiry about vehicle that I was interested in had already been sold

This was the best group of car sales men that I have ever had the pleasure to work with.

inquired about a particular vehicle, was told it’s in great shape asked when I could come by. I informed the salesman that I live far away and asked for him to provide me With certain additional photos so I could determine whether his vehicle was the one right for me. Never responded. I called back 3 times and left voicemails that were never returned.

Great!

Sat there for over an hour asking for the car report. Was told the truck was clean and never to auction. Finally they printed it out. Been to auction several times and 2 accidents.

They responded quickly. We spoke throughout the day. We were able to work out a deal which benefitted both of us. Very pleased with my experience.

Salesman lied to me. He stated that the price they are selling it for is the price they bought it for. I asked to see it to prove it, but they didn’t want to show it to me.

Very friendly environment. Great customer service and they made purchasing my vehicle so easy and calm.

Great experience sent me a reply right away. My husband didn’t care for the look of it. Thank you

Wonderful customer service! Very helpful getting me into my new car! Thank you Nilda and Oz!

Good service

Excellent.

A+

Very courteous sales staff... Good selection of vehicles.