2015 Toyota Sienna for Sale in New York, NY

I received a prompt response to my inquiries and was given the additional information I asked for. I definitely would recommend them.

Terrible.....sent robot emails. I responded to their emails 3 times, even made an offer on a truck, and no human ever responded to my emails....Just generic dealer emails.

E-mails ended up in spam folder but they followed up via phone message. I called and scheduled an appointment in a quick courteous manner. The appointment was the same, as they are polite and professional and don't waste your time but are patient and not pushy about closing a sale. They also know the product but listen more than they talk, and are not shy about helping you save money.

Very bad they charged me a 2600 for extra care which they didn't mention and also 1400 dealer fee which also they didn't tell me on phone not good dealer will never deal again cheat for sure

Great service n the process was quicker than normal

The dealer was excellent. They call me fast and they are very professional.

Total rip off. Price is $3000. More then the ad. Made me make an appointment then i sat for 45 minutes. And was told the car is over 25 k. I will never talk to them again. If i could i would give them a minus 1

Excellent

Even thought we didn't buy a car when we visited (it was a used car and sold an hour before we got there) NorthStar Kia has gone out of their way to find us another car. Liscabel and her manager were courteous and helpful.

I think is New York and I didn’t notice this was out of state for me. The dealer responded immediately. Thanks

Horrible experience with this dealership...called to confirm car availability and pricing that was listed online and when I showed up they increased price within one day claiming it was a sale that expired (mind you the listing was less than 2 days old). False pricing and something about this place doesn’t seem right. Avoid at all cost

Oliver and the whole team worked out with me to get the best deal possible. I came in for a RAV4 but it was out of my budget. After 1 week I finally got my car, a nice Nissan Rogue. Thank you YesAutos.

Excellent service zack and his manager were very helpful will definitely consider buying from them again

Great service... I was helped with everything that I needed Zach was great walked me through everything... Happy with my purchase

Terrible says can only buy utilizing the banks they are affiliated with!! Point blank said they don’t take approvals from credit union banks!! Says owner has instructed him to say this!! Not fair at all

Very good thank you

Had a great experience with Nelson, Hector and Salvador. I found the car I wanted, they were very flexible and crafted a great deal for me. A very positive experience. Recommend that you give them a chance to earn your business.

Fast contact. They now how to work whit people treat like family's

Quick response and answered everything that I had asked of them.

The dealer was a little difficult to get a hold of, but overall very upfront and honest about the vehicles he sells. I didn't buy a vehicle from this particular business ( because I was searching around casually ), but if the vehicle was a little more upscale, I might have.

Dealer was very helpful even though I purchased vehicle at another business it was not due to his lack of professionalism.

Good

Car not in stock.was sold earlier. Still on website 10 days later even after I called. Wanted me to look at more expensive cars.

DO NOT buy a car from this facility. Terrible customer service, the owner will argue with you and put all the blame and curse at you because no one can communicate properly. Sent me to drive 600 miles on a spare tire and did not seem to care about helping you. The price seems like a good deal but there is always something wrong with the vehicle and they charge ridiculous amounts for financing if I could give 0 stars I would.

Very proactive with contacting me reach out numerous times. They gave all the contact information and personal touch each time.

This dealer is dishonest in their listing price. after I contacted them. the harassment was relentless!! called texted and emailed me several times a day. & when I finally actually spoke to a sales rep, he said the listing price was only after a down payment of $1,995. Non negotiable!!

Very helpful

Prices listed on Car Gurus are not the actual prices and therefore misleading. There is no disclosure on the actual prices on the listings. When I called in the staff was very short. He just said to go look at it at the dealer (which is a hook to get you in). When a friend went to look at it (since I'm out of state) he was told that vehicle was sold already and that the prices are way higher than what it is listed. Even when I wanted to purchase the car outright the prices are higher.

Scam Alert!!! Horrible dealer. He tried to scam us that price on Car guru is not Correct. Owner tried to scam us and asked for $11k when car listed at $7k. Never wish to do buisness with them. Owner wanted everyone names and phone numbers who came with us while they are there withus looking at the car. Felt disappointed and disrespected

I got quick response from them and that's all about it good.

Very nice customer service

Fast response told me car was sold

The dealer representative was very courteous and helpful...He answered all my questions in regard to the car I'm interested on.

It’s was great thank you.

Dealer went out his way to make me feel comfortable. Price on car gurus was quoted for financing, not cash. Cash price was 4 grand more. Jose Molina (sales rep) was outstanding, very knowledgeable.

Felt like I was talking to a email robot. Every response had the "hey, there's a castle in the goldfish bowl" sense of no memory to previous conversations, and absolutely no followup was ever done.

Contacted me within minutes of my initial email.

Great experience!! I end up buying a 2007 4Runner. Everyone was very helpful from sales to managers. I will definitely come back and refer friends and family. I feel like a got a great deal. Also time is very valuable for me and they did a great job with this.

Very friendly staff...

He was great man with us

Good

Excellent service.

Dave was attentive & pleasant while th car was a problematic project w many issues including th motor...Dave got th message that som cars r not worth even giving away.

Contact me right away and gave me all information I needed was willing to work with me on the price of the car

Response was very quick

Good

they stayed in contact with me. very attentive.

Dealer has no idea what is going on at his business.made me drive from Staten island to Brooklyn to see car that he said was there. To get there and they did not know where the car was. I wouldn't buy a bicycle there.

Everyone Just amazing and friendly and a warm welcome. No pressure, great suggestions offered. Did not by the car b/c it was to large .... did not realize that before.

Great response

I enjoyed my experience that I had with this dealership. Everything went smoothly and quickly. Would definitely buy another car from here

The customer service was amazing from start to finish! Would recommend everyone to buy from here!

Excellent service from the salesman and the rest of the staff at this dealership. They were so nice and helpful. I would definitely recommend my friend and family to go there for their car buying needs.

I’m just waiting still any answer, but I have to say that I was the most complete explanation, respectful , and realistic business call ever. It’s definitely a recomendable option ! Very well But I’m waiting for an answer still

Miguel was great, sad to not leave with what I wanted.

very nice and professional

STAY AWAY! Worst experience.. Car was listed as $5,999 went to the dealer with cash and they came back and added some auction fees, etching fees and document fees which came up to $3,000 extra and therefore, made the car go up to almost 10k. You can't test drive the car in the small parking lot. They will rob you if you don't ask questions.. I don't recommend anyone to this low budget and scammer dealership.