Used 2013 Chevrolet Impala for Sale in New York, NY

Made an appt and have email verification to see and purchase a vehicle. After driving 1 hour to this establishment, im told that the vehicle is sold. Another terrible business in NYC and when they were told I would leave a review they could care less. Dont waste your time the way i did

Dealer Rep refused to answer my simple questions on: out the door pricing & if it was CPO.

They Didn’t want to give me the price that was offered on your website and you have to Finance through the bank of there choice . if You pay cash you have to pay 15k. So I had my male counterpart call for a price and they offered him the price of 13,800 I personally feel do to me being a female they Thought it was ok to over price me.Therefore I will take my business elsewhere .

I contacted the dealer and they immediately reached out to me and answered all my questions.

they contacted me right away said car was being prepped would send me pictures but never heard back from them

Purchased remotely. Great customer service from sales representative and finance manager. Gave me great confidence in my buying experience, especially given that I was over 1,000 miles away.

This was a bait and switch. The price increased by $3000 and they claimed that it was due to the work done to it. And it still had an exhaust leak.

Joel was very nice to me, he explained me everything about the car, price, warranties and so on. When I change my mind on one of the cars, I immediately got my deposit back. I ended up buying the car from this dealer, and I enjoyed my experience.

While the dealership did respond to my inquiry, the price of the car was inflated 25-30k over the MSRP. No thank you!

They responded to all my questions and got back to me

Excellent dealer explained everything to me every step of the way. Had a huge inventory and was able to get our truck same day for a great price . Thanks again

Paul was so nice and helpful.. I would highly recommend him. Paul is well experienced and not pushy ...I would of bought the car I didn’t Realize that it wasn’t all wheel drive.

Very helpful and nice service here, great customer service. Definitely recommend checking them out.

They were not willing to negotiate on the price. I was going to pay all cash for the car, but they wanted me to finance it. They suggested I shop other places on what I wanted to pay.

They followed up with emails after I contacted them. Very professional.

Was a straightforward and Hassle-free process.

All in All it was a very Good experience. Talked with owner and his father in law, had a good conversation with both. I sat in car checking out everything, inspected the whole vehicle. They showed me the Car Fax, which coincided with Auto Check. Finally test drove. Overall i was satisfied. I would recommend this dealership to friends and family.

I purchased the vehicle I viewed from this dealer, Abe. He was helpful and honest. Very accommodating & made me feel comfortable. Hopefully my newly purchased used vehicle will uphold my review But, all & all, I am Very satisfied!

Horrible dealership. Receptionist called to say a sales person would call back but never did. Had to call them 4 days later. Then they added 4K+ to the price of the vehicle.

The advertised prices are bogus. They add $4000 extra + $700 documentation fee on top. What seems to be a great deal in the beginning is at most a fair value or an overpriced car in reality. Avoid, unless you have extra $5000 to burn.

They responded to me in a timely manner, however I have changed my mind about this vehicle.

Awesome people and cars

seem easy to wrk with them. Eli was polite and not pushy to get you to buy something. Will be back to check inventory

Great service

I was greatly impressed

Really great and professional experience. There was a missing button on the seat adjustable controls after they fixed the faulty motor but Sam drove it to my house 50 miles out the next day. That’s above and beyond customer support. Personally want to thank Sam Gonzalez for a great experience and Bob K.

He called me back and was very helpful

It’s a good dealership

Responded immediately, and contacted me through phone call and email, but I am yet to book an appointment to have a one-on-one experience. So my review is all still based on time of response, which was good.

They treat ppl good .they trying hard to get you the car you want . I have no complain about dash auto gallery.

Car was not actually available because a manager was in it, and they said they are trying to move him to another car- been a week and crickets

Very responsive

The follow-up by this dealership was satisfactory- I purchased my vehicle prior to being able to set-up my appointment