Dealerships near me (West Springfield, MA)

All the dealers who reached out to me have been great and very helpful!

The dealer was rude, unprofessional and had entirely overpriced the vehicle I inquired about. The vehicle is listed on cargurus as 18.7k, not mentioning that it’s actually 20.7k and the prior price is with a trade in assist. For the condition of the vehicle, based on pictures alone, the vehicle was worth less than the 18.7k. I said how I had a total loss on my car when I was rear ended and that I didn’t have a trade in but was interested in looking at the car for 18.7k. I was told that was fine. I then received a text the day of the appointment urging me to bring my trade in with me to my appointment. When I inquired about their poor memory skills and my totaled vehicle. I was told the lowest they would go without a trade was 19.7k. The car wasn’t worth that much so I cancelled my appointment and the car is still on their lot. ☺️ I am now looking at a 2021 with half the mileage and it is an ultimate, not sel, and I’m going to be giving that dealership about 10k more than I would here.

Good people to deal with

Fantastic customer support!! Best car buying experience ever