Balise Toyota Springfield

New Owner Events, Rent A Car, Signature Dealer, Parts Center, Toyota
Certified Used Vehicles, Toyota Tire Center

1399 Riverdale Street
West Springfield, MA 01089

Sales: (413) 358-4821

Service: (413) 731-8500

Today 9:00am - 9:00pm
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Featured Listings
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2013 Audi A6 2.0T Quattro Premium Plus Used Cars in West Springfield, MA 01089

Great Deal
$3,161 BELOW
CarGurus IMV of $25,061

Price: $21,900

Mileage: 40,246

Location: West Springfield, MA 01089

Average time on market: 48 days Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Black Description: Used 2013 Audi A6 2.0T Quattro Premium Plus for sale - $21,900, 40,246 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/21/15/12/2016_toyota_rav4_hybrid-pic-4957250229241922909-152x114.jpeg

2016 Toyota RAV4 Hybrid XLE AWD Used Cars in West Springfield, MA 01089

Great Deal
$2,636 BELOW
CarGurus IMV of $26,536

Price: $23,900

Mileage: 8,354

Location: West Springfield, MA 01089

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Black Sand Pearl Description: Used 2016 Toyota RAV4 Hybrid XLE AWD for sale - $23,900, 8,354 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/16/15/17/2016_toyota_rav4_hybrid-pic-1706152901550706108-152x114.jpeg

2016 Toyota RAV4 Hybrid XLE AWD Used Cars in West Springfield, MA 01089

Great Deal
$2,621 BELOW
CarGurus IMV of $25,121

Price: $22,500

Mileage: 29,796

Location: West Springfield, MA 01089

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Black Sand Pearl Description: Used 2016 Toyota RAV4 Hybrid XLE AWD for sale - $22,500, 29,796 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/08/19/15/09/2014_infiniti_qx60-pic-7253475108528012416-152x114.jpeg

2014 INFINITI QX60 Base Used Cars in West Springfield, MA 01089

Great Deal
$3,393 BELOW
CarGurus IMV of $27,270

Price: $23,877

Mileage: 50,762

Location: West Springfield, MA 01089

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Midnight Garnet Description: Used 2014 INFINITI QX60 Base for sale - $23,877, 50,762 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/25/06/24/2015_toyota_highlander-pic-1360989878067913720-152x114.jpeg

2015 Toyota Highlander XLE V6 AWD Used Cars in West Springfield, MA 01089

Great Deal
$2,819 BELOW
CarGurus IMV of $29,818

Price: $26,999

Mileage: 50,963

Location: West Springfield, MA 01089

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Predawn Gray Mica Description: Used 2015 Toyota Highlander XLE V6 AWD for sale - $26,999, 50,963 miles with Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/21/15/12/2015_gmc_terrain-pic-1368416697434431285-152x114.jpeg

2015 GMC Terrain SLE2 AWD Used Cars in West Springfield, MA 01089

Great Deal
$2,279 BELOW
CarGurus IMV of $18,779

Price: $16,500

Mileage: 39,928

Location: West Springfield, MA 01089

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal Red Tintcoat Description: Used 2015 GMC Terrain SLE2 AWD for sale - $16,500, 39,928 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/29/15/28/2012_toyota_rav4-pic-181243820831006337-152x114.jpeg

2012 Toyota RAV4 Limited V6 4WD Used Cars in West Springfield, MA 01089

Good Deal
$2,155 BELOW
CarGurus IMV of $16,655

Price: $14,500

Mileage: 81,655

Location: West Springfield, MA 01089

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2012 Toyota RAV4 Limited V6 4WD for sale - $14,500, 81,655 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/22/18/14/2012_honda_cr-v-pic-6191993586719526508-152x114.jpeg

2012 Honda CR-V EX AWD Used Cars in West Springfield, MA 01089

Good Deal
$1,509 BELOW
CarGurus IMV of $15,659

Price: $14,150

Mileage: 57,908

Location: West Springfield, MA 01089

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Opal Sage Metallic Description: Used 2012 Honda CR-V EX AWD for sale - $14,150, 57,908 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/21/15/12/2015_acura_tlx-pic-8739510028382070246-152x114.jpeg

2015 Acura TLX 3.5 V6 w/ Tech Pkg Used Cars in West Springfield, MA 01089

Good Deal
$2,069 BELOW
CarGurus IMV of $24,555

Price: $22,486

Mileage: 34,847

Location: West Springfield, MA 01089

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal Black Pearl Description: Used 2015 Acura TLX 3.5 V6 w/ Tech Pkg for sale - $22,486, 34,847 miles with Navigation System, Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/28/18/11/2016_volkswagen_passat-pic-2721402044888698019-152x114.jpeg

2016 Volkswagen Passat 1.8T S PZEV Used Cars in West Springfield, MA 01089

Good Deal
$1,641 BELOW
CarGurus IMV of $15,335

Price: $13,694

Mileage: 16,486

Location: West Springfield, MA 01089

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Black Uni Description: Used 2016 Volkswagen Passat 1.8T S PZEV for sale - $13,694, 16,486 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/29/15/28/2013_chevrolet_equinox-pic-5695457151601712482-152x114.jpeg

2013 Chevrolet Equinox LT1 AWD Used Cars in West Springfield, MA 01089

Good Deal
$1,538 BELOW
CarGurus IMV of $15,438

Price: $13,900

Mileage: 54,804

Location: West Springfield, MA 01089

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Ice Metallic Description: Used 2013 Chevrolet Equinox LT1 AWD for sale - $13,900, 54,804 miles with Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/07/05/18/14/2016_toyota_highlander-pic-4238787247616995602-152x114.jpeg

2016 Toyota Highlander XLE AWD Used Cars in West Springfield, MA 01089

Good Deal
$1,982 BELOW
CarGurus IMV of $33,969

Price: $31,987

Mileage: 29,561

Location: West Springfield, MA 01089

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Sky Metallic Description: Used 2016 Toyota Highlander XLE AWD for sale - $31,987, 29,561 miles with Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/07/10/15/09/2013_volkswagen_passat-pic-4861766069208985265-152x114.jpeg

2013 Volkswagen Passat SE PZEV Used Cars in West Springfield, MA 01089

Good Deal
$1,391 BELOW
CarGurus IMV of $11,841

Price: $10,450

Mileage: 67,050

Location: West Springfield, MA 01089

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Volkswagen Passat SE PZEV for sale - $10,450, 67,050 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/31/15/18/2014_toyota_rav4-pic-6531754606179680625-152x114.jpeg

2014 Toyota RAV4 Limited AWD Used Cars in West Springfield, MA 01089

Good Deal
$1,416 BELOW
CarGurus IMV of $21,616

Price: $20,200

Mileage: 41,007

Location: West Springfield, MA 01089

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Gray Metallic Description: Used 2014 Toyota RAV4 Limited AWD for sale - $20,200, 41,007 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/28/15/30/2013_toyota_tacoma-pic-3915623442112952922-152x114.jpeg

2013 Toyota Tacoma Regular Cab SB Used Cars in West Springfield, MA 01089

Good Deal
$1,483 BELOW
CarGurus IMV of $13,482

Price: $11,999

Mileage: 63,655

Location: West Springfield, MA 01089

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2013 Toyota Tacoma Regular Cab SB for sale - $11,999, 63,655 miles with Steel Wheels, Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 11, 2017
Guru747Z
I was treated very nice at this dealership.Got a real nice car.Salesman Will was very nice.Explained everything to me.Also Manny was very nice.They even showed me how to use all the new gadgets in the car as I'm really old school.Very good experience for me.I would recommend to family and friends.Thanks Balise.
Is this review helpful? Yes | No
Jul 25, 2017
Had the advertised car on site, my daughter loved it and we bought it. Jose was our salesman and he was very helpful and friendly.
Is this review helpful? Yes | No
Jun 16, 2017
Honestly I was not contacted for 5 days, I actually bought one of the other listings that contacted me the same day I inquired in Connecticut
Is this review helpful? Yes | No
Jun 12, 2017
Fast and direct
Is this review helpful? Yes | No
May 15, 2017
Got a great deal and the Dealership gave great service.
Is this review helpful? Yes | No

Response from Balise Toyota Springfield:

Kelvin,

We are happy to know that you had a great experience with our Sales team...thank you for taking the time to give us 5 stars!  Please reach out when you need us, until then take care and enjoy your vehicle!  

Kind regards,
Diane Franklin
Customer Relations Manager
May 5, 2017
GuruQ71H
Vehicle was reasonably priced, salesman was pleasant but the try to give half the Bluebook value on your trade, my vehicle Bluebooks at 14,800 and they offered me 6500....
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Balise Toyota Springfield:

We are very sorry to hear that your experience was less than perfect. We are going to make sure your note gets to the General Manager as we take customer feedback very seriously.
May 4, 2017
They don't know their inventory or where the car is when you arrive at the dealership. Nice warranty if I ever find a car to purchase.
Is this review helpful? Yes | No

Response from Balise Toyota Springfield:

We are sorry to hear about your less than perfect experience with Balise Toyota. We take your feedback seriously and are always looking to improve on our processes. Thank you for sharing your experience with us.
Apr 19, 2017
Jamie Axson
My contact with the dealership was minimum because the vehicle was sold.
Is this review helpful? Yes | No

Response from Balise Toyota Springfield:

Jamie, thank you for taking the time to leave us a review. Please feel free to reach out to us if we can help in any way!
Apr 9, 2017
Very professional. Made it super simple. Easiest car buying experience I've had and at a decent price. They deal in volume so they are willing to work with you to get the car you want.
1 of 1 people found this review helpful.
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Response from Balise Toyota Springfield:

We're happy to hear that you've had such a great experience with us, Justin! Our staff works hard to go the extra mile for all of our valued customers. We sincerely appreciate your loyal business and hope to continue to serve you for many years to come. Safe travels!
Apr 7, 2017
Very helpful and a great price on the Lexus.
Is this review helpful? Yes | No

Response from Balise Toyota Springfield:

Suzanne, thank you for taking the time to share your feedback with us!
Mar 5, 2017
Thanks,they are very professional..they answer all my questions..and gave me a good deal..thanks jose barina.
Is this review helpful? Yes | No
Feb 22, 2017
He was quite pleasant on the phone. Terrible when we met in person. Played the old "someone else wants the car and has cash" game". Would not give me a straight answer when I asked what my trade was worth. We were not going to buy that day and did not care for the car. He got angry and walked away from his desk leaving us sitting there! By the way - the car is still for sale so his cash buyer story was definitely an attempt to pressure us into buying on the spot!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Balise Toyota Springfield:

Sharon,  

I would like to extend our sincere apology for what happened during your visit to our Sales Department.  Please know that this is not at all what we would want your experience to be.  

I would really appreciate the opportunity to talk with you.  When you have a moment, please reach me directly at (413) 858-2139.  Thank you and I look forward to hearing from you!  

Sincerely,
Diane Franklin
Customer Relations Manager
Feb 9, 2017
The truck was advertised. I went to look at it within 2 hours driving 40 miles. They said it was no longer available. This has happened before. Shopping for a vehicle is a real hassle. No wonder the sellers have such a terrible reputation in general.
1 of 1 people found this review helpful.
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Jan 1, 2017
murphn
Was very interested in a truck they had, but it did not have any pictures. I emailed to request them and a salesperson texted about 10 photos to me. It looked good, so my wife and I made the 2.5 hour drive in the rain (I know it sounds dramatic, but it's true). Got there to quickly realize that the truck had been hit in the rear corner and had excessive rust for being only a few years old. These issues were conveniently left out of the photos. We got back in our car and drove home. For the next several days I received numerous spam emails and annoying phone calls.
4 of 4 people found this review helpful.
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Oct 31, 2016
Sales people, particularly Sam was great!
1 of 1 people found this review helpful.
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Oct 25, 2016
Good experience just didn't have the vehicle I was looking. For.
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Aug 21, 2016
Kemkay12
Dealer gave a quick reply. However the price displayed was totally different from the price the representative gave me.
3 of 3 people found this review helpful.
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Jul 22, 2016
I had a pretty bad experience. I was ready to put money down on a car and was working on the bank transfer to the dealership and everything was going smoothly. I get a phone call a half an hour later after we start the process informing me that the car had actually been sold the day before and the sales person had no idea that that it happened. Very bad business as far as I'm concerned.
2 of 2 people found this review helpful.
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Jul 3, 2016
Salesperson was friendly and helpful over the phone.
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Jun 28, 2016
Very good experience with just a few glitches. Most were addressed quickly. Still working on one issue.
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Jun 22, 2016
Working with the dealer on getting me it to a Toyota. Had good luck with the vehicle I purchased 15 years ago I had a 1996 Toyota 4Runner and got 363,000 miles on it.
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Jun 14, 2016
They sold the car I wanted, after they had me contacted me, and I came all the way down to see it. Then they gave me a terrible estimate on the less expensive one. Waste of my time.
2 of 2 people found this review helpful.
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Jun 11, 2016
He was friendly and helpful but the car didn't have things I wanted. He'll keep in touch.
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May 24, 2016
Dealer was very responsive, motivated, and worked to meet my needs, Yet the dealer also pushed for warranties and there were various fees added that I had to question. One should be careful to ensure all fees are clarified and appropriate or ask for them to be adjusted. I had to ask/push specifically for information or services I needed.
1 of 1 people found this review helpful.
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Apr 17, 2016
I'm sure the folks here are fine to deal with and do a good job. I had put a "reserve" on a vehicle, but it sold before I had a chance to view it, the following day. They were very responsible to notify me of its being sold, to save me the trip. I don't know if they ever received the "reserve". Their price was the lowest of all I had reviewed.
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Mar 11, 2016
Responded immedietly, willing to negotiate, honestly great service.
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Feb 18, 2016
Just phone contact
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Feb 7, 2016
Great Place..! Worked with me to try and get what I wanted... Than You for all your efforts
Is this review helpful? Yes | No
Sep 20, 2015
the best car buying experience ever everyone was helpful and very professional
0 of 1 people found this review helpful.
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Read 14 old reviews
Jan 31, 2015
Nice customer service
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Nov 25, 2014
No pressure salesman, forthcoming about vehicle, fair with their negotiations, vehicle was just like advertised.
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Aug 14, 2014
Great
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Jul 8, 2013
Horrible! Tried taking advantage because I'm female - Uea female but not a fool! NO STARS!! (App makes you tap at least one)
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Jun 21, 2013
All around good company... Efficient, accommodating, good selection, fair prices.
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May 11, 2013
good service
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Dec 14, 2012
The salesperson was extremely helpful in helping me decide the purchase of this vehicle which was a bit out of what I wanted to pay. Further purchasing in now on hold.
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Dec 3, 2012
Responded quickly to emails.
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Oct 4, 2012
Sales rep was great, no upselling and he drove the truck 2.5 hours to NH the following day so we could avoid MA sales tax. Great car buying experience.
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Aug 13, 2012
Dealer got back to me right away.
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Apr 13, 2012
HBC
Very Pleasant and helpful. I did not get the car because I waited too long. They were very helpful every step of t he way
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Mar 17, 2012
There was a fantastic LOOKING car, but upon closer inspection of the CarFax, it was the most sketchy title-washed thing ive ever seen. A Dealer participating in title washing? Couldnt be right? so I asked some questions, no answers hmmmm... <_<
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Jan 27, 2012
Although did not buy the car with thm, they are very professional and nice.
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Aug 31, 2011
The car I was originally interested in was sold by the time I got to the dealership, but the representatives at Balise did work with me to find another good car at a comparable price. They made the process of buying a car as pleasant as possible. I would do business with Balise again.
Is this review helpful? Yes | No

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