Balise Lexus

1385 Riverdale Street
West Springfield, MA 01089

http://www.baliselexus.com

Sales: (413) 289-5174

Service: (413) 787-0099

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (24)

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Monte

Sep 7, 2017

Excellent dealership, would return for future business

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kara

Aug 25, 2017

Battery dead when I went to test drive car. Couldn't wait around for jump due to a prior appointment. Sales person Kate was excellent and accommodating. Unfortunately the car sold in the few days it took me to get back for a test drive.

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Nancy

Jul 4, 2017

Everything about this dealership ROCKS! Completely knowledgeable and friendly staff. The surroundings are beautiful and comfortable. I was so pleased with everyone I worked with, especially my salesman, Ed Ladika. When I drove up to the dealership he was waiting outside to greet me!

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gtdcompaq

Jun 14, 2017

So far good, no purchase at this time.

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Phil

Jan 25, 2017

This dealer was very fare and responsive, they were not out just to make a sale.

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James

Jan 10, 2017

Would highly recommend Balise Lexus, their professionalism and service is top notch. Isaac made it a pleasant experience, which is really not the norm or the experience I have had with other dealership. The whole team at Balise is best in class, and will happily refer friends and family to this business.

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Emily

Oct 4, 2016

Very nice people, unfortunately the car was not as great as advertised. I would still highly recommend the dealership to anything

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Karen

Sep 22, 2016

Balise was prompt at reaching out with good follow up. Very professional

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Holli

Jul 28, 2016

I stopped by to test this car with my sister. The salesman said it was not likely he could lower the price, but if I wanted to throw in my ring and my sister's diamond necklace perhaps we could make a deal....

2 of 3 people found this review helpful.

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Steve

Jul 27, 2016

Seamless... Really enjoyable to work with

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ckipper9548

Jul 10, 2016

Excellent

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Fred

May 2, 2016

At this point everything is going well...

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Michael

Apr 25, 2016

Excellent very nice people!

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John

Apr 22, 2016

Deal not completed yet, but so far excellent

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Niko

Apr 2, 2016

They were great, I would recommend them

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nicole

Mar 20, 2016

I had a great experience with the sales men. I was contacted right away. Setup test drive. I also had a great experience with the finance manager. Made my experience very easy, explained everything. The sales manager was a complete jerk and would never buy a car from him. I had to fight to get the price dropped $500 but I loved this dealership otherwise. I bought the vehicle and I am very happy.

1 of 1 people found this review helpful.

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Kris

Mar 11, 2016

very helpful, answered ALL my questions

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David

Mar 9, 2016

Got back right away but Couldn't come together on a price.

1 of 1 people found this review helpful.

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Bill

Mar 6, 2016

Very responsive to my inquiry

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jeff

Feb 27, 2016

These were the nicest people I have ever met in a car dealership. I recommend this dealership to everyone out there. They deserve 5 stars.

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Craig

Feb 2, 2016

Balise was very helpful and very credible. The RX350 that I responded to sold quickly after I saw it, but they matched me up with a different RX350 that I liked better. I feel I get a fair price and got treated with great customer service. I left Landrover and went back to Lexus due to bad customer service on a corporate and dealer level. Thanks Lexus.

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Jim

Jan 19, 2016

Called right back but the car I wanted had been sold

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KingDoe627

Oct 20, 2015

They were quite helpful and patient ask for Barbra

1 of 1 people found this review helpful.

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Wallace

Oct 4, 2015

Excellent service fair pricing if you're in the market for a new or used quality automobile this is the place you should go

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Read 6 old reviews

Katherine

Mar 29, 2014

responded quickly. To far away to check out car.

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Katrina

Jun 28, 2013

Ron at Balise Lexus was patient and helpful. He made the car buying experience as painless and enjoyable as possible. I would definitely recommend this dealership to anyone looking to be treated fairly and respectfully whether they are buying a luxury vehicle or a pre owned trade in like I did.

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Noora

Feb 25, 2013

Very polite and expedient responses - unfortunately decided to go with a different car.

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george

Aug 7, 2012

Poor customer service, my sales person was very rude. The overall experience was bad, never I thought this is the way I was going to be treated. I will not recommend this dealership.

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DRTYM

Jul 20, 2012

I bought a new LS 460 from Balise Lexus

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Terbish

Mar 2, 2012

The service is classy and excellent.

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