Franklin Motors Auto Sales LLC

173 Franklin Ave
Hartford, CT 06114

Sales: (860) 785-6506

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2012 Nissan Juke SV Used Cars in Hartford, CT 06114

Great Deal
$2,088 BELOW
CarGurus IMV of $9,887

Price: $7,799

Mileage: 74,467

Location: Hartford, CT 06114

Average time on market: 28 days Certified Pre-Owned: No Transmission: Manual Color: Chrome Silver Description: Used 2012 Nissan Juke SV for sale - $7,799, 74,467 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
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2006 Chevrolet Silverado 1500 LT1 Ext Cab 4WD Used Cars in Hartford, CT 06114

Great Deal
$2,429 BELOW
CarGurus IMV of $9,929

Price: $7,500

Mileage: 154,130

Location: Hartford, CT 06114

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Granite Metallic Description: Used 2006 Chevrolet Silverado 1500 LT1 Ext Cab 4WD for sale - $7,500, 154,130 miles with Suspension Package
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2012 INFINITI FX35 Limited Edition AWD Used Cars in Hartford, CT 06114

Good Deal
$1,991 BELOW
CarGurus IMV of $24,990

Price: $22,999

Mileage: 47,485

Location: Hartford, CT 06114

Certified Pre-Owned: No Transmission: Automatic Color: Black Obsidian Description: Used 2012 INFINITI FX35 Limited Edition AWD for sale - $22,999, 47,485 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2005 Subaru Outback 2.5 i Wagon Used Cars in Hartford, CT 06114

Good Deal
$1,364 BELOW
CarGurus IMV of $5,363

Price: $3,999

Mileage: 147,949

Location: Hartford, CT 06114

Average time on market: 14 days Certified Pre-Owned: No Transmission: Manual Color: Silver Description: Used 2005 Subaru Outback 2.5 i Wagon for sale - $3,999, 147,949 miles with Alloy Wheels
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2013 Nissan Rogue SV w/ SL AWD Used Cars in Hartford, CT 06114

Good Deal
$1,312 BELOW
CarGurus IMV of $13,311

Price: $11,999

Mileage: 68,480

Location: Hartford, CT 06114

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Black Amethyst Description: Used 2013 Nissan Rogue SV w/ SL AWD for sale - $11,999, 68,480 miles with Navigation System, Steel Wheels
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2009 Audi A4 Avant 2.0T quattro Premium Plus AWD Used Cars in Hartford, CT 06114

Good Deal
$1,074 BELOW
CarGurus IMV of $8,073

Price: $6,999

Mileage: 142,008

Location: Hartford, CT 06114

Certified Pre-Owned: No Transmission: Automatic Color: Ice Silver Metallic Description: Used 2009 Audi A4 Avant 2.0T quattro Premium Plus AWD for sale - $6,999, 142,008 miles with Leather Seats, Sunroof/Moonroof, Storage Package, Alloy Wheels
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2014 BMW 5 Series 535i xDrive Sedan AWD Used Cars in Hartford, CT 06114

Good Deal
$1,829 BELOW
CarGurus IMV of $25,828

Price: $23,999

Mileage: 52,590

Location: Hartford, CT 06114

Average time on market: 47 days Certified Pre-Owned: No Transmission: Automatic Color: Callisto Gray Metallic Description: Used 2014 BMW 5 Series 535i xDrive Sedan AWD for sale - $23,999, 52,590 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2005 Ford F-150 STX SuperCab 4WD Used Cars in Hartford, CT 06114

Good Deal
$1,403 BELOW
CarGurus IMV of $7,402

Price: $5,999

Mileage: 148,730

Location: Hartford, CT 06114

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2005 Ford F-150 STX SuperCab 4WD for sale - $5,999, 148,730 miles with Steel Wheels
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2009 Honda Odyssey EX-L Used Cars in Hartford, CT 06114

Good Deal
$1,125 BELOW
CarGurus IMV of $9,724

Price: $8,599

Mileage: 121,926

Location: Hartford, CT 06114

Average time on market: 16 days Certified Pre-Owned: No Transmission: Automatic Color: Bali Blue Pearl Description: Used 2009 Honda Odyssey EX-L for sale - $8,599, 121,926 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/11/03/02/46/2003_hummer_h2-pic-8871953535633212466-152x114.jpeg

2003 Hummer H2 Used Cars in Hartford, CT 06114

Good Deal
$1,620 BELOW
CarGurus IMV of $13,619

Price: $11,999

Mileage: 147,154

Location: Hartford, CT 06114

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Description: Used 2003 Hummer H2 for sale - $11,999, 147,154 miles with Suspension Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/14/14/26/2008_audi_a6-pic-4475264952524062718-152x114.jpeg

2008 Audi A6 3.2 quattro Avant Wagon AWD Used Cars in Hartford, CT 06114

Fair Deal
$651 BELOW
CarGurus IMV of $8,151

Price: $7,500

Mileage: 137,863

Location: Hartford, CT 06114

Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2008 Audi A6 3.2 quattro Avant Wagon AWD for sale - $7,500, 137,863 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/09/02/43/2010_nissan_frontier-pic-6398640792505877107-152x114.jpeg

2010 Nissan Frontier SE Crew Cab LWB 4WD Used Cars in Hartford, CT 06114

Fair Deal
$675 BELOW
CarGurus IMV of $16,174

Price: $15,499

Mileage: 84,661

Location: Hartford, CT 06114

Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2010 Nissan Frontier SE Crew Cab LWB 4WD for sale - $15,499, 84,661 miles with Alloy Wheels
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2007 Honda Pilot 4 Dr LX 4X4 Used Cars in Hartford, CT 06114

Fair Deal
$566 BELOW
CarGurus IMV of $9,565

Price: $8,999

Mileage: 88,363

Location: Hartford, CT 06114

Average time on market: 14 days Certified Pre-Owned: No Transmission: Automatic Color: Billet Silver Metallic Description: Used 2007 Honda Pilot 4 Dr LX 4X4 for sale - $8,999, 88,363 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/29/02/54/2004_toyota_camry_solara-pic-7308768874228723654-152x114.jpeg

2004 Toyota Camry Solara SE Used Cars in Hartford, CT 06114

Fair Deal
$485 BELOW
CarGurus IMV of $4,285

Price: $3,800

Mileage: 153,867

Location: Hartford, CT 06114

Certified Pre-Owned: No Transmission: Automatic Color: Oceanus Pearl Description: Used 2004 Toyota Camry Solara SE for sale - $3,800, 153,867 miles with Sunroof/Moonroof, Alloy Wheels
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2011 Mazda CX-9 Grand Touring AWD Used Cars in Hartford, CT 06114

Fair Deal
$628 BELOW
CarGurus IMV of $12,627

Price: $11,999

Mileage: 113,770

Location: Hartford, CT 06114

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Black Description: Used 2011 Mazda CX-9 Grand Touring AWD for sale - $11,999, 113,770 miles with Bluetooth, Leather Seats, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 21, 2017
Quick response
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 15, 2017
Graciemae
Wasn't able to make a deal. I made an offer of 13000 and they didn't say anything about my offer they wanted me to go down to them and test drive and look at it. They were over 150 miles away. So I kept looking.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 5, 2017
GuruDK5Y4
The experience I had at Franklin Motors at 173 Franklin Avenue was the absolute worst e perimeter I’ve ever had during any business transaction, my entire life. My experience started just as yours would when looking for a new car, I browsed the online ads, I narrowed my search down to a specific model, and I sought out the best one. That’s when I came across a vehicle advertised at Franklin Motors. I called to inquire into it and make sure it was still available. I stopped in, and was greeted by Nidia—who could not find the key to the car. But hey, no big deal! When she finally found the key, I gave the car a once-over inside and out and then I asked Nidia about the price and for an overview of the finance process. Everything sounded good. And so I asked for a credit application. After completed, Nidia asked me how much I could put down on the car that day. Because I intended to purchase, and out of a good faith effort to make the deal, I left $100. Nidia pressured me for more, which I found to be suspect, and so I told her that I would only be leaving $100. She then proceeded to look over my application, and she doubtfully questioned how much money I earned each month—as if she didn’t believe me, “you know you have to give us paystubs to prove this right?”. My inner self wanted to say, “honeyyy, I make what you do by lunch in an hour” but I wanted the car and so I just affirmatively nodded yes. I then left the lot and returned to work. Later that day I revived a missed call from Nidia (I was at work), when I called her back, she was clearly irritated, “I tried calling you and the bank wants to speak with you, do you have a different number I can reach you at?” I tried to ignore her disrespectful tone and proceed to the business at hand. I called the bank and answered their preliminary questions. The next day, Nidia calls me and says that the bank needs $4000 total as a down payment. That sounded odd, as a finance guy myself, coupled with the fact that I had a decent credit score, it made no sense why the bank would want that much down on a car that only costs $12,000. I told Nidia that the most I could put down was 1500, and since the bank wanted 4,000 I was just going to decline the deal and walk away—and then I hung up the phone. Less than thirty seconds later Nidia called me back, “you hung up one me. Can you come in today or tomorrow with your $1500 down?” I was honestly willing to walk away, there was no strategy involved with my declining of the deal, but because I really wanted the car and because she came to her sense, I agreed to come in. I called my insurance company for a quote, grabbed my money and went to the dealership. As soon as I got there Nidia comes out and Satan she spoke with the owner and they were walking away from the deal because $1509 was too little of a down payment. Ok, now I got pretty upset. I gave her an intellectual obstacle course for a few minutes, to show her how much of a lightweight she is, and how I didn’t appreciate her wasting my time, and then I asked for my deposit of $100 back. “We don’t give deposits back” she says in a very cavalier way while looking away from me. I said “excuse me?” She went on to explain how it’s their policy that if they get you approve don’t for financing, they keep your deposit. So then, out of partial curiosity and way more frustration, I reminded her of how a couple of days earlier, she pressured me to leave even more than $100 deposit. So I ask, “what if I had left $1,000 down when you told me $100 wasn’t enough. Would you have still kept my money?” “Yes”, she replied. I chuckle and collect my thoughts, as little as she knew at the time, I would be getting every penny of my money returned. I asked for her boss, she told me he was away “expanding the business”—which in and of itself is funny seeing how the particular car I was looking at had been on the lot for two months, and everytime I went there I was the ONLY customer in sight. Well, I ended up emailing the owner, who agreed to give me my money back. He even apologized for his employee’s service. All in all the owner seemed like a good guy, but he’s unable to make deals. I ended up calling the bank, who told me they never asked for 4,000 down and that how much I put down was up to me as long as it was over $250. What happened here was, because they don’t sell enough cars, they try tonsqueee you for as much of their money up front via down payment as possible. It takes the bank a while to cut them their check and so in the meantime they want to “live off” your money. Nidia is plenty of things, but a good car dealer isn’t one of them. I dogged a bullet because up until that point I hadn’t read their online reviews, which are horrible. And the ones that aren’t horrible are probably employee-generated, as I imagine they scrub bad reviews off of the weak regulated forums all day, because as I said, they don’t sell many cars. If you can work DIRECTLY with the owner, Rocky, I’d say go for it, as he presented himself to be level-headed and at least practical. But do not transact with Nidia or her coworker Gino, as they did not have ethical business practices with me and they clearly are working against their bosses’ interest. Because if they were working in his interest, they’d be treating his customers with respect and making deals happen. Nidia needs an education, and Gino needs sales training.
7 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Franklin Motors Auto Sales LLC:

We apologize about your experience here, please contact me immediately I would like to speak to you and come to an agreement. My email is @rockyalbo@hotmail.com
Sep 17, 2017
Good communication
1 of 1 people found this review helpful.
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Aug 6, 2017
The dealership was very helpful in working with me on dealership fees affter we discovered an expensive repair was in order. They even offered to put in the new parts free of charge.
2 of 2 people found this review helpful.
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Jun 11, 2017
Robinson1703
I've purchased here before and occasionally call when I see something I like online. Rocky does great work here! Thanks Erica.
2 of 2 people found this review helpful.
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Apr 13, 2017
I dealt with them over the phone.. they were respectful towards me.. very quick to respond.. even got me approved with bad credit
4 of 4 people found this review helpful.
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Apr 5, 2017
They contacted me asap.
3 of 3 people found this review helpful.
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Mar 22, 2017
Awesome dealership ready to help out in a snap highly recommend....very friendly
3 of 3 people found this review helpful.
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Mar 15, 2017
Dealer got back to me. Unfortunately the car was sold. Thank u
1 of 1 people found this review helpful.
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Mar 2, 2017
Very fast sending feedback
1 of 1 people found this review helpful.
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Sep 17, 2016
Replied right away
3 of 5 people found this review helpful.
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Aug 23, 2016
We looked for a car for well over a month, salesman Jasko stood out from all others we spoke to. He responded very quickly to questions and was very courteous. Owner Rocky was much the same. He has a large number of vehicles in stock. Both were very low key and there wasn't a hint of pressure from either one. The 2011 Venza we bought was prepped to look like new. I was a salesmen trainer for over 30 years so can say with confidence that these gentlemen did everything right.
8 of 8 people found this review helpful.
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Jan 28, 2016
Great dealer!
2 of 3 people found this review helpful.
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Dec 30, 2015
Car was already sold..But I received a call within 2 hours to let me know that..Other places would of never called.
3 of 3 people found this review helpful.
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Read 4 old reviews
Nov 5, 2015
Got back to me ASAP answered all my questions. Very polite on the phone made you feel comfortable. Didn't look at vehicle only because of missing plow. My plow doesn't fit this vehicle,
2 of 2 people found this review helpful.
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Mar 29, 2015
they are overpriced they car whith high mileage
1 of 1 people found this review helpful.
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Sep 23, 2014
I purchased a vehicle here!
1 of 1 people found this review helpful.
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May 23, 2014
Professional and honest dealer.
1 of 1 people found this review helpful.
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