Bertera Chrysler Jeep Dodge Ram

539 Riverdale St, West Springfield, MA 01089 - Map & Directions

Sales: (413) 461-3845

Service: (888) 456-0910

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2014 Scion FR-S Monogram Used Cars in West Springfield, MA 01089

Fair Deal
$642 BELOW
Instant Market Value of $20,197

Price: $19,555

Mileage: 18,412

Location: West Springfield, MA 01089

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Description: Used 2014 Scion FR-S Monogram for sale - $19,555, 18,412 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
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2016 Dodge Grand Caravan R/T Used Cars in West Springfield, MA 01089

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2014 Ram 1500 Laramie Crew Cab 4WD Used Cars in West Springfield, MA 01089

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Location: West Springfield, MA 01089

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2009 Dodge Journey SXT AWD Used Cars in West Springfield, MA 01089

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Instant Market Value of $9,659

Price: $8,993

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Location: West Springfield, MA 01089

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Grey Description: Used 2009 Dodge Journey SXT AWD for sale - $8,993, 88,635 miles with Alloy Wheels, SXT Package
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2014 Nissan Pathfinder SV 4WD Used Cars in West Springfield, MA 01089

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2014 Ram 1500 Big Horn Quad Cab 4WD Used Cars in West Springfield, MA 01089

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Instant Market Value of $25,335

Price: $24,798

Mileage: 62,063

Location: West Springfield, MA 01089

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Red Description: Used 2014 Ram 1500 Big Horn Quad Cab 4WD for sale - $24,798, 62,063 miles with Bluetooth, Aluminum Wheels
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2011 Chevrolet Cruze LS Used Cars in West Springfield, MA 01089

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2012 Toyota Highlander Limited AWD Used Cars in West Springfield, MA 01089

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Location: West Springfield, MA 01089

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2014 Jeep Compass Latitude 4WD Used Cars in West Springfield, MA 01089

Fair Deal
$326 BELOW
Instant Market Value of $17,314

Price: $16,988

Mileage: 21,950

Location: West Springfield, MA 01089

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Red Description: Used 2014 Jeep Compass Latitude 4WD for sale - $16,988, 21,950 miles with Aluminum Wheels
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2015 Toyota Avalon XLE Premium Used Cars in West Springfield, MA 01089

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Location: West Springfield, MA 01089

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2012 Dodge Charger SXT AWD Used Cars in West Springfield, MA 01089

Fair Deal
$361 BELOW
Instant Market Value of $17,924

Price: $17,563

Mileage: 58,048

Location: West Springfield, MA 01089

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Gray Description: Used 2012 Dodge Charger SXT AWD for sale - $17,563, 58,048 miles with Bluetooth, Alloy Wheels
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2016 Dodge Durango Limited AWD Used Cars in West Springfield, MA 01089

Fair Deal
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Price: $31,991

Mileage: 18,189

Location: West Springfield, MA 01089

Average time on market: 19 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Black Description: Used 2016 Dodge Durango Limited AWD for sale - $31,991, 18,189 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
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Location: West Springfield, MA 01089

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2015 Volkswagen Jetta S Used Cars in West Springfield, MA 01089

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2015 Dodge Grand Caravan SXT Used Cars in West Springfield, MA 01089

Fair Deal
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Instant Market Value of $18,637

Price: $18,441

Mileage: 32,576

Location: West Springfield, MA 01089

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Sep 23, 2016
Responded quickly
Is this review helpful? Yes | No

Response from Bertera Chrysler Jeep Dodge Ram:

Hi Jennifer and thank you for the kind review! We work hard to make sure our customers have a quick and painless shopping experience. Thank you again for the review and have a great day!
Sep 14, 2016
Great experience. Good salesman. Bought this vehicle. Very happy
Is this review helpful? Yes | No

Response from Bertera Chrysler Jeep Dodge Ram:

Good Afternoon Bill,
Thanks for taking the time to submit this review. I hope you're enjoying the vehicle and be sure to reach out if you ever need assistance. Thanks again for the review and have a wonderful evening.
Jun 12, 2016
Did not have vehicle that I was interested in. Scheduled to come in and when I arrived said vehicle was sold.
Is this review helpful? Yes | No
May 17, 2016
Wanted to make a deal before I seen or even drove the truck I was interested.
Is this review helpful? Yes | No

Response from Bertera Chrysler Jeep Dodge Ram:

We are very sorry you feel this way. I am not sure how we went wrong but please feel free to call me at any time.   

John Lewis
General Manager
Feb 26, 2016
Quick response.
Is this review helpful? Yes | No
Nov 27, 2015
Responded quick.
Is this review helpful? Yes | No
Oct 3, 2015
Customer service was very good
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Apr 2, 2015
do not use this dealer. lied about being pre approved with my 3000 deposit. tried to make me pay $500 a month for a 2007, after declining salesman became irate and disrespectful. took 2 weeks to get my deposit back....terrible
Is this review helpful? Yes | No
Feb 11, 2015
Promptly returned my email
Is this review helpful? Yes | No
Feb 3, 2015
Pleasant experience, Did not feel any undue pressure. purchased the vehicle
Is this review helpful? Yes | No
Jan 21, 2015
Sales people don't listen to what you have to say and try to sell you what they want to
Is this review helpful? Yes | No
Jan 15, 2015
Drove 80 miles to see the car then they said they were raising the price the following day a thousand dollars because of work they had done on it. Turns out this was a lie the price is still the same on the net. Thanks Bertera Bought 2012 instead from an outstanding dealer. Buyer beware!
Is this review helpful? Yes | No
Dec 24, 2014
Overall good experience with Ryan and Joe.
Is this review helpful? Yes | No

Old Dealer Reviews

Mar 20, 2014
We were not able to get together but they were fine and not overbearing to deal with
Is this review helpful? Yes | No
Mar 19, 2014
Asked at was d car black on black yes,then asked for d pics later they send me pics and d car was beige inside and I kept asking about d pics finally they send them so I didn't have to drive 2 hrs to get there thx.but they were nice over the phone .
Is this review helpful? Yes | No
Mar 31, 2013
Terrible! We were told we would be informed the moment the car hit the lot with first refusal and they sold it to someone else... took them 2 weeks to tell us they had already sold it. Very disappointed!
Is this review helpful? Yes | No
Mar 3, 2013
lhazen
The people were okay... I found the car here on CarGurus and went to test drive it. I went on a Sunday and there were many people around. No sales person greeted me or said hello. I went to the parking lot and called Jill the person who answered my e- mail via CarGurus and she sent someone out to meet me. The sales person was very pushy and went for the test drive with me. I was only there for a test drive and I felt very pressured during the whole process. I did buy the car but still a week later still feel funny about the whole experience. The prices changed for my trade in along the way... Sunday one Sales Manager gave me a number and 2 days later they called and said do you still want the car because we have someone else interested... they were supposed to call me on Monday!!! Then when the call came in it was for almost $1,000 less... and I was able to get them give me 1/2 of that, $500. We will see what the Tires for life deal is they provide FREE with the purchase. As I said it was just an okay experience.
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Jan 13, 2013
After a few conversations via e- mail,and waiting for a response. Neely from internet sales was very nice and informative.Unfortunatly i did not get the car i was hoping for.
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Dec 3, 2012
Very helpful. Responded quickly to emails.
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Nov 4, 2012
Helpful and strong on follow up to make sure you get what you need and are looking for .
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Jun 29, 2012
Very responsive but I chose not to use them
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Jan 29, 2012
Great dealer, prompt reply
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