Toyota Dealers Washington, DC

"The salesperson, Dennis White, responded to us within an hour. He was available for an immediate appointment, so we drove to Glen Burnie to take a look at the car. We were prepared for a hard sale but instead, Dennis was friendly, knowledgeable, helpful and not pushy. We decided to buy the car, and we felt we got a fair deal on the price and the trade-in. All in all, this was one of the best car-buying experiences we've ever had!"

"Staff was very helpful and was able to get us the payment we wanted. Very understanding to our situation and we drove the car home that day."

" We went to see this car, but we bought a different one from this dealer. Edward, Bill, Alex and crew work great. "

"responded promptly to questions"

"Great experience. Alex & Maurice were very nice. Beautiful showroom. "

"Although I did not purchase from this dealer, they were very easy to work with. They responded quickly to any question and gave a very competitive price. I will definitely consider them for future vehicle purchases."

"Arthur Hamlet responded right away. We knew what we wanted and Arthur listened carefully. He presented the out-the-door price in a straight-forward manner. He answered all questions and sent a photo of the actual window sticker. The price given for our trade-in was reasonable. The pickup process went smoothly with no surprises. Jeff Gaskins, the Finance Manager, made the paperwork process a breeze. We traveled 290 miles each way to buy our car and it was worth it. This 2017 Prius Four is our 9th new car purchase and one of the easiest and most enjoyable - the way you always wish it would be. "

"Very professional. Willing to make a deal."

"It was great. They had the vehicle ready to go when I got there from out of town. They mailed me my paperwork and made my process very easy. Jim Glaser was very patient with me."

"The salesman contacted me bright and early to inquire when could I come and test drive the car. I was on my way down to Leesburg Va when the web salesman called. Upon arrival he greeted me along with the sales manger. I must say, the entire staff were at the top of there games, so to speak. During the test drive , I decided that this was the vehicle for my wife; clean, well kept and quiet. I did not purchase the vehicle that day, but I did returned the following day and secured the vehicle. All in all, I would say my buying experience was one to remember. GREAT!!!!!!!!! Very Nice Folks."

"Good"

"Immediate responses. Great team. "

"Replied in less than 48 hours. Did not send the info requested on the original CarGuru form (the Carfax report). Did send after the second request. Good communication since then. "

"Wasted my time. Scheduled time to test drive vehicle. Test drove and when I returned to the dealer and parked the car, they told me the car was sold... unbelievable! Why have me test drive and discuss price on a car that is sold?!?"

"Car was sold before I got to see it"

"Responded at first but then never followed up"

"Sales person kept increasing the price in every interaction. Bait and switch strategy."

"Syd was straight forward and honest. He had the car ready for us to test drive before we got there. The whole process was easy breezy. Kingsley was really cool! It was like hanging out with a family member! Only difference is instead of taking a dinner plate home.... We took home our car! Good times for sure!"

"After much research on choosing a specific automobile that I wanted-I was fortunate enough to find it at Priority Toyota in Springfield, Virginia. As I am from North Central Pennsylvania, A four hour trip was required to pick up the car. As a long distance customer I purchased the car sight unseen-a risky venture to say the least on a high ticket item. I called the dealership and was referred to a young man by the name of James Hibbert! My lucky day! He simply could not have done a better job of patiently answering my many questions through phone calls and e-mails. He was kind enough to send me extra pictures of the interior as per my request.We negotiated a wonderful deal. When we arrived at the dealership James was immediately available.The auto was everything James had said it was.The car, even though a year old was absolutely spotless. His kind assistance was so much appreciated.Thank you again James and a big thanks to Priority Toyota for a wonderful experience. Customer service truly is a priority!"

"Excellent customer service. Thanks to Sam and Frank they made car buying process easy. I had never experienced such a great service before Love my Mercedes Thanks Mike"

"Terrible, called 3 times to make sure the vehicle was at the right location and then drove an hour to nothing, vehicle wasn't there manager was rude and I wasted my time and money "

"We really enjoyed working with Peter Campbell at Bill Page Toyota. We liked his sales approach, and straightforward attitude. Although we decided on another vehicle elsewhere, we will keep Peter and Bill Page Toyota in mind for any future car needs. Thanks for all of your help and attention. "

"No pressure. Very professional. Made the whole buying experience very smooth."

"Prompt responses to questions, very polite. Would have ranked higher but car was sold before we got there. Nonetheless a very pleasant experience. "

"Sales rep called for follow-up but the Solara car smelled very bad. Sales rep was okay not pushy, no wow factor just eh... okay"

"I'm sure not all of the sales associates are like this, but I had a horrible experience. First, I could not find the contact information for the dealer on cargurus. Then, once I did my own outside investigating and found the dealer, they sent me an email reply. The reply dos not have a name attached and had several spelling and grammatical errors. I'm sorry, but if I am going to drop big dollars on a car, I expect a professional deal. Hesitantly, I still went for a test drive. Well, the sales associate the emailed and called me was not even there, so I worked with another sales associate, who was ALSO unprofessional. Maybe someone else may have a better experience, but I will not be returning to this dealership in the future. If I could, I would give this 0 stars."

"Numerous messages left and emails sent, no one called me back until I called requesting to speak to dealership management. Vehicle advertised was not in their possession per their partner dealership in Landover. I was told they had never got the vehicle from auction, that it was damaged, yet Bowie manager said it had been sold. I didn't believe a word he said, feel they were using this very low priced Tacoma as bait. "