Toyota Dealers Washington, DC

"Everyone was very professional and very friendly. They did not pressure me to buy anything I didn't want to. They sold me exactly the car I wanted and were very helpful with out of state sale. "

"Responded quickly, but didn't realize vehicle had a previous accident. Not interested"

"Fast response on my inquiry of a 2016 Tundra. Unfortunately the vehicle was sold in the morning. "

"Great customer service."

"Great "

"Curteous and helpful personnel. Was able to reach a deal."

"Good experience. Friendly and offered a good deal."

"Basram was great to work with"

"The staff at Toyota Glen Burnie was fantastic!! Awesome car buying experience. "

"They answer mi email fast , very profesional"

"Good"

"The dealers and sales staff were very responsive, but I had changed my mind about car model before my appointment. The staff was very hospitable about offering their services should I need a vehicle in the future."

"Lustine had a very nice VW Beetle convertible .. however it was tan and I wanted only one color: light green. The Lustine folks were very courteous."

"Financing group was pushy and hard to work with but Salesman was helpful and vehicle value was very good."

"As car buying goes, this was a relatively low pressure experience. The sales person was very pleasant and knowledgeable, and even the finance person was about as straightforward and upfront as a person delivering a sales pitch for add-on packages can be. I would not hesitate to go back to this dealer if I found the right car in their inventory, aas was the case this time."

"reputation for over pricing their used inventory and low-balling trade-in values. don't take a trade there until you've had your car fairly valued at you-know-where. "

"Car was sold before I got to see it"

"Outstanding!"

"I ended up with the car I wanted and the price I wanted to pay but the manager was a little upset and tried to up he price by close to $2,000 because I did not finance through them. Overall the car drove well, and looked just like the picture they posted."

"Staff was helpful and curteous. Car purchase was done within a relatively short time."

"I asked dealer to correspond via Email and please not to use the telephone as we receive a dozen or more unsolicited calls daily. Within 18 hours, I received four telephone calls from Coleman Toyota --two people and one Email auto-respond "We have received your inquiry, someone will get in touch with you". It was a waste of time because the used car looked like the one we wanted- the mileage was low, the condition appeared great and the price was right. The only negative aspect of it was the pushy attitude of the people. They managed to snatch defeat out of the jaws of a sure victory."

"After much research on choosing a specific automobile that I wanted-I was fortunate enough to find it at Priority Toyota in Springfield, Virginia. As I am from North Central Pennsylvania, A four hour trip was required to pick up the car. As a long distance customer I purchased the car sight unseen-a risky venture to say the least on a high ticket item. I called the dealership and was referred to a young man by the name of James Hibbert! My lucky day! He simply could not have done a better job of patiently answering my many questions through phone calls and e-mails. He was kind enough to send me extra pictures of the interior as per my request.We negotiated a wonderful deal. When we arrived at the dealership James was immediately available.The auto was everything James had said it was.The car, even though a year old was absolutely spotless. His kind assistance was so much appreciated.Thank you again James and a big thanks to Priority Toyota for a wonderful experience. Customer service truly is a priority!"

"They sold the vehicle I was looking at minutes before I got there. They knew I was coming and still sold it. Didn't even call"

"I went there I tried the car and they sold it to another one wail i was waiting there ...then they did the same thing with the second one ...I'm not going there again I drove 2 hours to get there ..it was horrible experience"

"Did receive some phone calls but no follow up, and no price quote via email, which I specifically requested in my email (through CarGurus) and over the phone."

"Priced too high. But people where nice. "

"I'm sure not all of the sales associates are like this, but I had a horrible experience. First, I could not find the contact information for the dealer on cargurus. Then, once I did my own outside investigating and found the dealer, they sent me an email reply. The reply dos not have a name attached and had several spelling and grammatical errors. I'm sorry, but if I am going to drop big dollars on a car, I expect a professional deal. Hesitantly, I still went for a test drive. Well, the sales associate the emailed and called me was not even there, so I worked with another sales associate, who was ALSO unprofessional. Maybe someone else may have a better experience, but I will not be returning to this dealership in the future. If I could, I would give this 0 stars."

"Dealer offered the car for sale without Maryland state safety inspection dealer contacted me when i was on my way to the dealership the vehicle was not available for viewing and test drive dealer did not want to negotiate the price infact they increased the price by several thousand I will never go to buy from this dealership ever again."