Toyota Dealers San Jose, CA

"Courteous, prompt follow-up. "

"Where do I start? First, the color that I wanted wasn't available even though it was in the listing. At first they were nice and would smile a lot but boy what a hassle to purchase it. They wanted me to buy the GAP insurance and I told them I didn't want that insurance, as splendid as it sounded I didn't want it. They made us wait 3 hours until we could close a deal. And then they kept bringing in another and another person. It was the insurance guy who actually helped us and he was the one who closed the deal not the people in finance. It's just not worth the hassle. If I hadn't asked for my day and if it wasn't 100 miles away from home, I would have just shopped anywhere else. Really bad experience. Would not recommend to anyone I like, would however, someone who I don't like."

"Really tried to meet my needs but it wasn't the right fit."

"Quick response"

"Good at contacting you back"

"Very satisfying experience with this dealer."

"salesman very professional, courteous, and helpful. No pressure at all. Great experience."

"Although I did not buy, response by email was timely. "

"They've reached out to me several times. But at the time, I was too busy to respond."

"Very nice and pro"

"Purchased car from Putnam, great experience. "

"They quickly got a hold of me and offered information. "

"Excellent customer service from Sammy, Omid, and the Robbie! We actually found a new vehicle and did not purchase this one, although it was a great deal. "

"Stevens Creek Toyota is a very good place to look for vehicle (both used and new), they are easy to deal with, their guys were very patient, no pushy, and accomodating esp Jason Xie. NB: safer to call them first for the exact price and they will work with your budget. Well recommnended."

"The vehicle sticker price was ridiculous and will not start a conversation with "how much are you willing to pay?". I want their best price or I'm not going to waste my time."

"This dealership was quick to contact us, accommodated our schedule, and gave us plenty of time to ask questions, look at the car, and test drive. The dealership did provide us a copy of the carfax, answered our questions, and gave us a great price on our used Subaru. My only complaint is that a mechanical report was not made available, nor was the most recent inspection and service detailed on the carfax. I would recommend spending time with the dealership only if you have a full afternoon to give to them and know what you are looking for. As always, do your research first! "

"Quick response! They were very willing to work with me to get me a good deal. However I did not buy from them because newer year became available else where!"

"Spoke to a female sale rep who promised to get back to me with more details on the vehicle and it's eta, but never did. Instead she keep spamming my email with generalized inquiries. "

"Great very fast and straight forward "