Toyota Dealers San Jose, CA

"great"

"Courteous, prompt follow-up. "

"We attempted to see a used 4X4 which was no where to be found on the lot. After walking 10 minutes around the entire property, the salesman was told that the 4X4 was being "driven" by a Dealer employee to test drive etc... and that they had been driving it for the past few days. We walked to the employee lot, found the Jeep and proceeded to wait another 10 min. for the salesman to find the keys for us to test drive the vechicle. The salesman never returned to us after we stood outside for approximately 10 min... we decided to leave. My husband walked into the dealership to advise we were leaving and the salesman was talking with another customer and apparently seemed to care less about us. "

"Very prompt and friendly response!"

"I bought the car"

"Very satisfying experience with this dealer."

"Sale reps returned my inquiries promptly and answers all my questions."

"The price and the money I wanted to spent made my deal so much easier sold deal thanks to the salesperson "

"Good service."

"I purchased a vehicle. Marshall was informative, prompt, patient, provided alternatives."

"I liked the salesperson W------, after the test drive and waiting at the dealership about 2 hours, we were getting ready to leave, (wife had an appt.) Salesman asked us to wait for the Sales Manager. We waited and were told the Manager was busy, so I let the salesman know we were leaving. As we pulled out of the parking stall, I saw the Manager standing behind our car??? Since we had an appointment, and the salesman stated the Manager was busy, we drove off. The next day, we were in negotiations with another dealership for our 2017 Rav4 Hybrid Limited, Santa Cruz Toyota made numerous attempts by phone for our business. I did not have the best experience with Santa Cruz Toyota."

"A bit aggressive. But they are car salesmen, so I didn't expect anything different. I was just in the looking phase - that was it..... telling me that if I don't jump on that particular car or I would lose out is just plain rude. Especially since the car Is still available 1 week later. Also they were not willing to negotiate. So thank you. But I will not be purchasing a Toyota from your dealership!"

"They had the car I wanted, we agreed upon a fair price. They would not make the deal because I was out of state and could not physically drive into the dealership. I still tried to make it work but they said IT WAS TOO MUCH TROUBLE. So if you are local you might use this dealership. If you use the website and live out of the area you probably will be TOO MUCH TROUBLE.. It is too bad because it is exactly the car I wanted and I was willing to pay cash. "

"Spoke to a female sale rep who promised to get back to me with more details on the vehicle and it's eta, but never did. Instead she keep spamming my email with generalized inquiries. "

"Stevens Creek Toyota is a very good place to look for vehicle (both used and new), they are easy to deal with, their guys were very patient, no pushy, and accomodating esp Jason Xie. NB: safer to call them first for the exact price and they will work with your budget. Well recommnended."

"Just fine... Car price was good ... The personal not very friendly...except the gentlemen who did all my paperwork. He was very nice..."

"This dealership was quick to contact us, accommodated our schedule, and gave us plenty of time to ask questions, look at the car, and test drive. The dealership did provide us a copy of the carfax, answered our questions, and gave us a great price on our used Subaru. My only complaint is that a mechanical report was not made available, nor was the most recent inspection and service detailed on the carfax. I would recommend spending time with the dealership only if you have a full afternoon to give to them and know what you are looking for. As always, do your research first! "

"Great experience with Tracy Toyota! They were very friendly, helpful and efficient when we made the purchase. "

"K"