Mercedes-Benz dealerships near me (Santa Monica, CA)

It was very good

Excellent customer service service

Seems like straight shooters

Great communication!

Transparent with all details and very professional.

John was very knowledgeable and made the experience pleasantly memorable. Great test drive course!!! I didn't buy because I am still in the 'what kind of car I want' stage. Test driving is the only way to really know.

They sold me a used car and agreed to fix some issues with the car before delivering it. When I returned to pick up the car, they had not fixed everything that was agreed upon. They refused to fix the remaining problems with the car and informed me that they would rather cancel the sale if I didn't agree to take delivery that day. Needless to say, I wasn't going to take the car home if the agreed upon repairs hadn't been made. I wasted 2 days of my time with this unprofessional dealership . Don't make the same mistake I did. Take your business somewhere where they appreciate it.

Ask for Emily Anderson, sales pro extraordinaire.

Great experience and I would do it all again. The salesman was professional and had great communication during the process.

Slow to respond. I though I was in the buying process and had secured a loan only to be told they sold to a local buyer. Very frustrating.