Mercedes-Benz of Calabasas

24181 Calabasas Rd
Calabasas, CA 91302

Sales: (818) 696-4355

Service: (877) 267-6471

Today 10:00 AM - 7:00 PM
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https://static.cargurus.com/images/forsale/2016/04/09/05/43/2015_mercedes-benz_gl-class-pic-3796108881648989508-152x114.jpeg

2015 Mercedes-Benz GL-Class GL 450 Used Cars in Calabasas, CA 91302

Great Deal
$6,915 BELOW
CarGurus IMV of $53,896

Price: $46,981

Mileage: 14,906

Location: Calabasas, CA 91302

Average time on market: 23 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2015 Mercedes-Benz GL-Class GL 450 for sale - $46,981, 14,906 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/11/30/21/06/2013_mercedes-benz_glk-class-pic-3344016284681416145-152x114.jpeg

2013 Mercedes-Benz GLK-Class GLK 350 Used Cars in Calabasas, CA 91302

Great Deal
$3,023 BELOW
CarGurus IMV of $20,017

Price: $16,994

Mileage: 59,805

Location: Calabasas, CA 91302

Average time on market: 27 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Blue Description: Used 2013 Mercedes-Benz GLK-Class GLK 350 for sale - $16,994, 59,805 miles with LE Package, Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/04/17/55/2014_honda_civic_coupe-pic-6739226684442285646-152x114.jpeg

2014 Honda Civic Coupe EX Used Cars in Calabasas, CA 91302

Great Deal
$1,801 BELOW
CarGurus IMV of $13,793

Price: $11,992

Mileage: 47,102

Location: Calabasas, CA 91302

Average time on market: 30 days Certified Pre-Owned: No Color: Black Description: Used 2014 Honda Civic Coupe EX for sale - $11,992, 47,102 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/12/30/07/29/2012_nissan_sentra-pic-7412299132225501959-152x114.jpeg

2012 Nissan Sentra 2.0 S Used Cars in Calabasas, CA 91302

Great Deal
$1,968 BELOW
CarGurus IMV of $8,960

Price: $6,992

Mileage: 45,646

Location: Calabasas, CA 91302

Average time on market: 27 days Certified Pre-Owned: No Transmission: 1-Speed CVT Color: Silver Description: Used 2012 Nissan Sentra 2.0 S for sale - $6,992, 45,646 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/11/25/10/28/2012_mercedes-benz_m-class-pic-1937227818951108606-152x114.jpeg

2012 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Calabasas, CA 91302

Great Deal
$3,310 BELOW
CarGurus IMV of $22,304

Price: $18,994

Mileage: 77,782

Location: Calabasas, CA 91302

Average time on market: 29 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Gray Description: Used 2012 Mercedes-Benz M-Class ML 350 4MATIC for sale - $18,994, 77,782 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/12/17/38/2013_honda_odyssey-pic-3731371047118612754-152x114.jpeg

2013 Honda Odyssey EX-L Used Cars in Calabasas, CA 91302

Great Deal
$2,585 BELOW
CarGurus IMV of $17,565

Price: $14,980

Mileage: 98,737

Location: Calabasas, CA 91302

Average time on market: 25 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Teal Description: Used 2013 Honda Odyssey EX-L for sale - $14,980, 98,737 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/12/21/18/09/2016_mercedes-benz_cla-class-pic-1905859154906916046-152x114.jpeg

2016 Mercedes-Benz CLA-Class CLA 250 Used Cars in Calabasas, CA 91302

Good Deal
$2,637 BELOW
CarGurus IMV of $26,631

Price: $23,994

Mileage: 11,024

Location: Calabasas, CA 91302

Average time on market: 37 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Silver Description: Used 2016 Mercedes-Benz CLA-Class CLA 250 for sale - $23,994, 11,024 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/12/13/24/2012_mercedes-benz_e-class-pic-8678263503422949049-152x114.jpeg

2012 Mercedes-Benz E-Class E 350 Sport Used Cars in Calabasas, CA 91302

Good Deal
$2,032 BELOW
CarGurus IMV of $17,013

Price: $14,981

Mileage: 96,617

Location: Calabasas, CA 91302

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: White Description: Used 2012 Mercedes-Benz E-Class E 350 Sport for sale - $14,981, 96,617 miles with Sport Package, Sunroof/Moonroof, Premium 1 Package, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package
https://static.cargurus.com/images/forsale/2018/01/10/15/38/2018_mercedes-benz_gla-class-pic-8621464107076362237-152x114.jpeg

2018 Mercedes-Benz GLA-Class GLA 250 4MATIC Used Cars in Calabasas, CA 91302

Good Deal
$2,611 BELOW
CarGurus IMV of $37,092

Price: $34,481

Mileage: 5,086

Location: Calabasas, CA 91302

Average time on market: 25 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Gray Description: Used 2018 Mercedes-Benz GLA-Class GLA 250 4MATIC for sale - $34,481, 5,086 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/18/16/41/2015_mercedes-benz_c-class-pic-3329505092695093644-152x114.jpeg

2015 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Calabasas, CA 91302

Good Deal
$2,802 BELOW
CarGurus IMV of $27,283

Price: $24,481

Mileage: 24,194

Location: Calabasas, CA 91302

Average time on market: 31 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: White Description: Used 2015 Mercedes-Benz C-Class C 300 4MATIC for sale - $24,481, 24,194 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/11/11/12/03/2015_mercedes-benz_e-class-pic-7306037612238136195-152x114.jpeg

2015 Mercedes-Benz E-Class E 350 Sedan RWD Used Cars in Calabasas, CA 91302

Good Deal
$3,104 BELOW
CarGurus IMV of $32,098

Price: $28,994

Mileage: 38,604

Location: Calabasas, CA 91302

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Overdrive Color: White Description: Used 2015 Mercedes-Benz E-Class E 350 Sedan RWD for sale - $28,994, 38,604 miles with Sport Package, Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, P1 Package
https://static.cargurus.com/images/forsale/2017/11/25/10/48/2016_mercedes-benz_e-class-pic-1251745097928128028-152x114.jpeg

2016 Mercedes-Benz E-Class E 250 BlueTEC Used Cars in Calabasas, CA 91302

Good Deal
$2,419 BELOW
CarGurus IMV of $41,413

Price: $38,994

Mileage: 23,872

Location: Calabasas, CA 91302

Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Overdrive Color: Gray Description: Used 2016 Mercedes-Benz E-Class E 250 BlueTEC for sale - $38,994, 23,872 miles with Sport Package, Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Heat Package
https://static.cargurus.com/images/forsale/2017/12/07/21/19/2012_mercedes-benz_m-class-pic-6475132805378102157-152x114.jpeg

2012 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Calabasas, CA 91302

Good Deal
$2,412 BELOW
CarGurus IMV of $21,406

Price: $18,994

Mileage: 86,324

Location: Calabasas, CA 91302

Average time on market: 29 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Silver Description: Used 2012 Mercedes-Benz M-Class ML 350 4MATIC for sale - $18,994, 86,324 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2014/12/26/04/38/2015_mercedes-benz_cla-class-pic-278928116545490455-152x114.jpeg

2015 Mercedes-Benz CLA-Class CLA 250 Used Cars in Calabasas, CA 91302

Good Deal
$2,171 BELOW
CarGurus IMV of $25,152

Price: $22,981

Mileage: 22,739

Location: Calabasas, CA 91302

Average time on market: 29 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: White Description: Used 2015 Mercedes-Benz CLA-Class CLA 250 for sale - $22,981, 22,739 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/12/16/07/42/2015_mercedes-benz_c-class-pic-4030469268517681237-152x114.jpeg

2015 Mercedes-Benz C-Class C 350 Coupe Used Cars in Calabasas, CA 91302

Good Deal
$2,095 BELOW
CarGurus IMV of $28,088

Price: $25,993

Mileage: 26,763

Location: Calabasas, CA 91302

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2015 Mercedes-Benz C-Class C 350 Coupe for sale - $25,993, 26,763 miles with Sport Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Multimedia Package
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 15, 2017
Crestline_1211
Great my sale person Antonio has been. Very professional with phone calls and updates. He has made our experience a wonderful one.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Calabasas:

Crestline_1211, we're glad you had such a wonderful experience with us! Have a great day!
Dec 10, 2017
Great and informative
Is this review helpful? Yes | No

Response from Mercedes-Benz of Calabasas:

We appreciate your positive review about your recent experience with us! Stop by and see us anytime. Have a great day!
Nov 28, 2017
Antonio Tate was a great salesman.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Calabasas:

Peter, we are so glad that you had a great experience with Antonio! Thank you for the five star review! Have a great day!
Nov 25, 2017
Spoke to sales men that we should be there next day. He said that someone else would be there to take gooooood care of us. Got there around 1pm. Asked for sales lady name given by the salesman we been spoke to. And she told us that the vehicle we were looking was sold night before. Why couldn’t they advise before we got there? We drove 40miles. Bad experience
1 of 1 people found this review helpful.
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Response from Mercedes-Benz of Calabasas:

We are sorry to hear about your experience and we apologize for any inconvenience this might have caused. We strive to provide the best customer service possible and we hope that you'll give us a second chance at providing you with a full 5-star visit! Please come back to see us again soon and have a great day!
Nov 22, 2017
The Keyless Go didn't work, and I was told it was the battery in the remote. After pressing the issue, I was told that it doesn't work and that the dealer declined to fix it. However, the paperwork did not reflect this problem or the dealer's decision not to fix it. I walked away thinking, "What else is wrong with the car that they are hiding?" Not a good feeling. Beware.
2 of 2 people found this review helpful.
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Oct 18, 2017
Sheena Baca provided great service! Quick response to inquiry. Easy to work with to finalize price. Picked me up at airport. Car was ready when I arrived. Highly recommend dealership to anyone looking for a Mercedes, new or used.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Calabasas:

Hello Tom, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Calabasas! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!
Sep 18, 2017
I was looking for a car for the past few months. I knew the specific car, color and interior that I was looking for, I couldn't find it anywhere, until I went online through CarGurus. There is was, the exact car i had been looking for. I contacted Mercedes Benz of Calabasas and received a call back from Sheena in their internet department immediately. Sheena was wonderful to work with. My whole on-line experience was superior. Sheena walked me through the process and drove the car directly to me.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Calabasas:

Hi Jen, thank you for taking the time to leave a review for us at Mercedes-Benz of Calabasas. We're happy we could meet your expectations and that Sheena could make your experience with us a success!
Aug 16, 2017
Call back was was nice and friendly.
1 of 1 people found this review helpful.
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Response from Mercedes-Benz of Calabasas:

Thanks for your 5-star rating!
Aug 16, 2017
Great car, great price.
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Response from Mercedes-Benz of Calabasas:

Thank you, Garin! Happy driving!
Aug 7, 2017
mcharlap
Prompt call backs, provided accurate info.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Calabasas:

We appreciate the feedback! take care!
Aug 4, 2017
rossgaming
Quick response
Is this review helpful? Yes | No

Response from Mercedes-Benz of Calabasas:

Thanks for the awesome rating! Have a nice day!
Jul 13, 2017
They replied to my email and they wanted to talk about the car. All I asked was for more pictures of the car since the picture on web didn't match the details of the car. I request more pictures of the car, but got no reply. How can we talk about the car if we can't see it first!
3 of 3 people found this review helpful.
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Response from Mercedes-Benz of Calabasas:

George, please contact me, General Manager Nick Berinti, at (818) 223-3108 or
Nicholas.Berinti@mercedesofcalabasas.com so we can figure out the best way to solve this issue . Thank you.
Jun 30, 2017
My salesman Elliot Mossayi was wonderful, he was very responsive. He listened and met all of my needs. I bought my Lexus and I'm very, very pleased. I highly recommend him for your car purchase. No pressure from anyone throughout the process. Thank you Elliott.
1 of 2 people found this review helpful.
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Response from Mercedes-Benz of Calabasas:

Brenda, thanks for the WONDERFUL feedback.  We're glad to hear your needs were met.  Thank you, Brenda!
Jun 21, 2017
Sales exec Antonio Tate - called me back within 10 min. Answered all my questions about the model, CPO warranty terms and interest rate ranges over the phone. Did not pressure me at all to come in. Financed the vehicle that afternoon & Antonio personally delivered it to my home that evening more than 60 miles away. This is First Class service in my book.
1 of 1 people found this review helpful.
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Response from Mercedes-Benz of Calabasas:

Smiley, thanks for the great review!
Jun 5, 2017
The service at Mercedes-Benz of Calabasas was surprisingly disappointing. The service representatives told me numerous times that if I wouldn't pay their price to not even come to the dealership. Aside from being treated as if my business was nothing more than "appreciated but not needed," I felt that even if I had paid twice the price in cash they would not have cared. When we sat down to discuss pricing after a test drive (during which which the saleswoman was silently on Facebook the entire time) I was told that the information I had prepared about similar vehicles for lower prices (with careful accuracy over the course of a week) was wrong and that I wouldn't know what I was talking about anyway. The rude nature of the employees layered with the institutional arrogance that fills the dealership provides a very disappointing and unpleasant buying experience.
7 of 8 people found this review helpful.
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Response from Mercedes-Benz of Calabasas:

Jon, we're sorry to hear about your situation at our dealership.  It sounds like our service department did not meet your expectations.  As a top-notch vehicle provider, our guests deserve the same superior service from our staff.  In efforts to find the best solution to servicing your vehicle, I ask that you reach out to me, General Manager Nick Berinti, at Nicholas.Berinti@mercedesofcalabasas.com.  Thank you, Jon
May 24, 2017
Inquired a s550 and sales person is not responsive at all over the phone as a sales consultant should be. Too much self pride in representing the dealship.
7 of 7 people found this review helpful.
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Apr 15, 2017
GuruZHSC
I received a phone call with in minutes, the level of profecionalism was outstanding! Antonio one of their sells associates went above and beyond to ensure that all my questions got answered. Highly recommended! 5 stars for sure.
1 of 2 people found this review helpful.
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Mar 26, 2017
Tango_1293
I had a great experience with Mercedes Benz of Calabasas. All parties were knowledgeable and professional and I drove home in my new car. I couldn't be more pleased.
Is this review helpful? Yes | No
Mar 25, 2017
Sonoma_852
Great cars
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Mar 22, 2017
Caravan_1262
Marcus was so great best customer services I
Is this review helpful? Yes | No
Feb 26, 2017
Bryan9453
Good
Is this review helpful? Yes | No
Feb 17, 2017
Contacted me twice but I decided I didn't want the car because it was used as a loaner.
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Feb 9, 2017
2 star because there's not one good thing I can say about my experience, but can say a few about being disappointed. Disappointed after driving an hour and 30 mins to see the car in question filthy. Salesman knew I was coming to look at this specific car. The trunk had a deep dent and it seemed to me the salesman opened the trunk so that I wouldn't see it? I pulled the trunk back down and he acted shocked and stated he couldn't believe they missed that. Dealership seemed shady. Don't feel they were upfront with me. I didn't appreciate salesman's questions to me. What kind of cars do I have did I finance or pay cash them. Don't let them distract you from the amount of money you're about to spend and really inspect the car you're there to look at. I'm convinced there was more story behind vehicle in question.
8 of 8 people found this review helpful.
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Feb 6, 2017
Very excellent
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Jan 23, 2017
Very responsive and accomodating, eventually bought the car from them
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Jan 19, 2017
Sheena was great. Some paperwork was filled out in advance to expedite the buying process. She picked my wife and I up at the airport before the dealership opened. We test drove and bought a great ML350 from her.
Is this review helpful? Yes | No
Jan 5, 2017
dschick
They did a good job responding promptly and answering all my questions. I wound up buying elsewhere because they can't 'hold' a vehicle for you in California while you get the inspection done.
Is this review helpful? Yes | No
Nov 28, 2016
yaldar
excellent follow up and no Pressure
1 of 1 people found this review helpful.
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Nov 7, 2016
Contacted by phone and e mail, still in process so I can't judge complete.
Is this review helpful? Yes | No
Oct 24, 2016
I received a callback within 1 hour of emailing the dealer and scheduled a test drive that afternoon and drove the car home that day, easy process. The dealership assisted me in contacting the Porsche dealership that complied with the last engine maintenance to answer specific questions I had. I would recommend this dealership. They are very professional, there was a couple next to use that were TOOLS and they handled them professionally.
Is this review helpful? Yes | No
Oct 19, 2016
The sales person picked me up from the airport and made sure i was there on time...She was Very Pleasurable and made the process Very Easy!!! Good Job Sheena!!!!
0 of 1 people found this review helpful.
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Sep 15, 2016
I was about to purchase the car but after reviewing the car fax report I backed off. The item that was in question was whether the timing belt was changed. According to the representative it was changed. However according to the fax report it was only checked and not replaced. The other item which is minor but important to the driver is the driver's seat was very uncomfortable meaning the seat needed to be repaired.
2 of 2 people found this review helpful.
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Sep 10, 2016
Got back to me promptly
Is this review helpful? Yes | No
Sep 9, 2016
Quick
Is this review helpful? Yes | No
Sep 4, 2016
Nice transaction.
1 of 1 people found this review helpful.
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Aug 28, 2016
bait and switch for vehicle never had any options shown on car gurus they showed another website which was there own but car gurus website linked to thiere website called and asked about options on car and was assured they were on car bogus company stay away mileage was 7500 in 2 days
6 of 6 people found this review helpful.
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Aug 21, 2016
I emailed the dealer on a Saturday evening and I received a response the next day. Ended up buying a different car than the one I had inquired about from this dealer but the process went very well and I was pleased with the overall experience. I recommended the site to my niece who is looking for a used car.
Is this review helpful? Yes | No
Aug 18, 2016
My wife and had bought a new car here many years ago and they went out way to get us the right car at the right price.... still the same great friendly people here serving the best customer care....we didnt purchase a car this time ....but we had the same wonderful service ....thanks Calabasa Mercedes
Is this review helpful? Yes | No
Aug 14, 2016
quick service
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Jul 25, 2016
one weekend a girl called me and I told her to repeat what she was saying because I could not hear her, then she try to make fun of me repeating every word really slowly... Poor customer service! I will never, ever buy from this dealer
4 of 4 people found this review helpful.
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Jul 19, 2016
bhowell123
5
Responded to my initial request for a test drive quickly. Met with Veron, who's their Internet Sales Manager. Very low pressure, friendly and honest. Bought the car the same day and was very happy with the experience and satisfied with my purchase. Recommended.
1 of 1 people found this review helpful.
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Jul 14, 2016
Great
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Jul 13, 2016
The dealership was very professional and nice. I feel like they were informative and good, i was interested in a car that was not a mercedes benz so I think they did a good job on a car that was not technically from the dealership. It was a used car trade in. Overall good experience
0 of 1 people found this review helpful.
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Jul 12, 2016
raghiari
55
response time was very quick
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Jul 1, 2016
They called me back right away. I never went to dealer however because the car sold.
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Jun 28, 2016
Excellent. They are bunch of great guys, professional and very easy to talk to. Vernon and Andrew are very pleasant to work with.
Is this review helpful? Yes | No
Jun 26, 2016
Excellent and prompt response . Great customer service
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Jun 24, 2016
Fast response.
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Jun 6, 2016
I bought the car! They did a great job!
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Jun 2, 2016
Was scheduled to see the car never called me. The car was getting repaired so I couldn't go then it was sold with no one telling me nothing
3 of 3 people found this review helpful.
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May 12, 2016
kppour
So far so good, I am going out to see them on Friday.
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May 9, 2016
Good
Is this review helpful? Yes | No
May 8, 2016
Good experience, good contact
1 of 1 people found this review helpful.
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May 1, 2016
Had A Great Purchasing Experience With 'ARIN GHARABEDIAN', A Very Down To Earth Sales Associate.....He Made The Whole Transaction, Effortless, On My Part,.. Although I'm Sure It Wasn't On His....Thanks To The Whole Team At MB of C, And Particularly To ARIN !!
Is this review helpful? Yes | No
Apr 28, 2016
Nice, friendly staff,
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Apr 15, 2016
Great response
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Apr 7, 2016
Made an appointment to look at the car with a salesman. When I showed up for the appointment (after driving an hour to get there) neither the car or the salesman were there. They sent the car to auction and the salesman took the day off. Worse autodealer experience ever. Avoid these losers.
4 of 4 people found this review helpful.
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Apr 1, 2016
They called me and responded to my email promptly. I did not follow up because I was looking for a different model.
Is this review helpful? Yes | No
Feb 26, 2016
Informqative and professional.
Is this review helpful? Yes | No
Feb 14, 2016
Dealership very good, although my trade-in was not as high as I had expected
Is this review helpful? Yes | No
Feb 12, 2016
Maverick1616
Quick responses, but I was looking for a 4x4.
Is this review helpful? Yes | No
Read 63 old reviews
Jan 20, 2016
Excellent
Is this review helpful? Yes | No
Dec 29, 2015
too many miles on the car possible with make deal if the price was Lower
Is this review helpful? Yes | No
Dec 1, 2015
The team at Mercedes-Benz of Calabasas was extremely helpful.
Is this review helpful? Yes | No
Nov 27, 2015
Great
Is this review helpful? Yes | No
Nov 21, 2015
i just had a question and they were very responsive
Is this review helpful? Yes | No
Oct 17, 2015
Pierreo
Great
Is this review helpful? Yes | No
Oct 11, 2015
Mark Berman & Arin G are the individuals to see. They did everything to make my purchase a great experience! They take care if you in the manner you expect from MBZ! GREAT CUSTOMER SERVICE! MBZ of Calabasas gets things done!
Is this review helpful? Yes | No
Oct 5, 2015
Dealer contacted me very quickly.
Is this review helpful? Yes | No
Sep 19, 2015
The car had a few minor things that needed to be addressed. Although the dealership handled the issues, they dragged their feet and I had the car back at the dealership 4 times.
Is this review helpful? Yes | No
Sep 2, 2015
Decent communication
Is this review helpful? Yes | No
Aug 6, 2015
Dealer was very unresponsive to an offer I made on a Mercedes. Also tried to make me think that another deal for above the advertised price was pending, which was untrue. Very unprofessional outfit. I will spend my $100k elsewhere.
3 of 3 people found this review helpful.
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Jul 14, 2015
great follow up
Is this review helpful? Yes | No
Jun 21, 2015
Price to high
Is this review helpful? Yes | No
Jun 17, 2015
Drove to Calabasas and left with a car. Good deal!!
Is this review helpful? Yes | No
Jun 15, 2015
I purchased a used car from this dealership the salesman agreed to order a part for the door panel that was missing. It's been 3 weeks and my salesman will not even return my call I will never buy or recommend this dealership.
2 of 2 people found this review helpful.
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May 23, 2015
Overall very good experience. No haggling and upfront on all fees and other costs.
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Apr 30, 2015
Andrew Gomez was really nice and knowledgeable without the hard sales tactics. He even drove my old car home for me. I really enjoyed the experience and would buy there again.
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Mar 14, 2015
My good atention thank u!!!!!
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Feb 16, 2015
They called back promptly
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Jan 14, 2015
Great customer service
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Dec 12, 2014
would not flex when i made an offer. Then a few days later reduced the price. I purchased elsewhere
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Dec 11, 2014
Awesome
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Oct 13, 2014
They followed up.
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Oct 6, 2014
They sell the car with broken windshield. I did not see immediately. Selling person "did not know about it". Offer new glass half pay. After investigation found they want to give me after market windshield, no world say....sad.
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Oct 3, 2014
The most laid back dealer in the US. Perhaps a bit too laid back, bordering on slow, unresponsive, etc. if you catch my drift. Nice folks, however. But they drove me *insane* by making me sit around with no explanation *after* we agreed on a price and made a deal on a used car on their lot. Waiting for the finance guy to finish off a previous deal, they said. 5 minutes turned to 10, then 20 , then 40... I finally gave and told them I was leaving and to call me when they were ready. I got a call an hour later. Aaaaargh. The only reason I gave them 4 stars is that they really are nice and friendly. And that counts.
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Sep 21, 2014
Good response
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Sep 7, 2014
Purchased the car from this dealer!! Great experience. The staff was very accommodating, honest, and customer oriented. great deal on this car. Will be returning for a complementary full body detail at my time of convenience.
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Sep 5, 2014
A good follow up from sales rep.
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Sep 3, 2014
They were ontop of my request immediately, had great follow up
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Aug 21, 2014
Seemed nice on phone but never got back to me on price.
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Aug 12, 2014
Very professional & courteous. I had a pre purchase check and the car needed $3000 worth of work but they wouldn't budge on the price so I passed.
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Jun 23, 2014
The personnel of Mercedes Benz of Calabasas are very professional and approachable when it comes to Car business.
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Jun 22, 2014
they were veryprofessional and friendlyI would go back for sure.
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Jun 16, 2014
Good
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May 25, 2014
snobs...no help at all
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May 7, 2014
Good communications...I actually bought my CLS from them !!!
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May 5, 2014
Nice experience, agreed on a price, got there did the paperwork and we on our way in about 1 hour with a new car. No BS....
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Apr 15, 2014
This dealer provided great customer service.
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Mar 26, 2014
Great job
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Mar 2, 2014
Went into the dealer to take a test drive on a Friday. Liked the car, but not willing to pay their price. When I counter offered they stood firm on their price, which is fine....the car was a fair deal. Come Monday I get a call to see if I was still interested. Basically, they wanted the weekend to see if they could sell the car at the higher price. Good for me I waited and purchased another car, which was a better deal on that Monday. Maybe they learned a lesson. They did use some cheesy high pressured sales tactics. Nothing too bad, but I got a good laugh over it.
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Jan 20, 2014
Good price, great service
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Jan 3, 2014
good
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Sep 25, 2013
great experience, great quality, great price
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Sep 24, 2013
Very responsive, returned my inquiry within an hour and was willing to work with me.
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Sep 20, 2013
Great customer service from Internet department. Jimmy is a real professional!
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Sep 18, 2013
Nice and willing to communicate by email.
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Aug 13, 2013
Fantastic
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Aug 4, 2013
So so, said she'd send all kinds of cars that met my criteria but sent dozens of choices that did not. Therefore, I never visited the lot.
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Jun 11, 2013
helpful response
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May 30, 2013
leedb
dealer responded
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May 1, 2013
Mercedes-Benz of Calabasas has the best price for a good quality vehicle. I bought a 2004 Mitsubishi Endeavor with low miles, good price and they even fill up the gas tank before delivery tha car to me!!!!
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Apr 24, 2013
Perfection. Dealer contacted me within minutes of my submission to introduce themselves and send specs on the vehicle. Flexible appointments to test drive and friendly, knowledgeable staff. Worked with me to get me the best rate available for my situation. Gave me fair trade in value for my trade. From start to finish, these guys worked meticulously, without expecting great reward to help me with my purchase. Some of the staff stayed on past their workday schedule to finish closing the deal with me without any complaints. I have received two follow up calls from them since to check on me and make sure my car is what I thought it would be. This has been my BEST car buying experience, by a MILE. Thank you, Mercedes Benz of Calabasas!
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Apr 5, 2013
very good , thank you
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Mar 8, 2013
Tony Lee responded wuickly but unfortunately the Jaguar sold. I may yet get back to Calabasas
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Mar 1, 2013
Thes Best!!!
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Feb 21, 2013
Great on follow up!
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Jan 25, 2013
good
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Jan 15, 2013
They were professional and friendly. I enjoyed working with them. They have good quality pre owned Benzes. My family is very happy with our new car.
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Dec 27, 2012
Their really great people. They always wants what best for the customer and will go out their way to make the the customer happy. Their are also very devoted and supportive to the customer's satisfaction. I highly recommend them.
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Dec 16, 2012
Best Mercedes Benz dealership in SoCal
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Jul 12, 2012
Very helpful and curteous.
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Jun 25, 2012
Outstanding Service, whatever I requested, they Supplied to me in a very professional manner.I hope to be doing business with them very soon!
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Jun 19, 2012
never got an answer on requested info.
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