Mercedes-Benz of South Bay

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At Mercedes-Benz of South Bay, we provide a premium customer service.
Shop online and reserve a vehicle for up to 48 hours with convenient express
checkout. Just another way we deliver a seamless shopping experience from
online to in-store. Plus, every pre-owned vehicle we sell has a 3-day return
policy.

3311 Pacific Coast Highway
Torrance, CA 90505

Sales: (866) 202-1924

Service: (424) 777-3550

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 23, 2017
Very quick response, very professional and friendly... not too pushy
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Jul 28, 2016
Car was unavailable when we spoke. Edward was great and was eager to help get the car we wanted.
2 of 3 people found this review helpful.
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Jun 13, 2016
Darius was great!
1 of 1 people found this review helpful.
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Apr 22, 2016
courteous professional cooperative excellent financing nice people what else can one say .... just loved th e experience the deal and ma car !!!!!
0 of 1 people found this review helpful.
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Apr 12, 2016
M.B. of South Bay were quick to respond to my inquires and answered each and every question.
1 of 1 people found this review helpful.
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Mar 3, 2016
Made a deal to purchase a used car from them. Communicated via e-mail for a week or so. Made the decision and got approved for a loan for the purchase, sent them a copy to have on hand and made an appointment to pick up car the next day, 125 miles away. The day before I got a call while driving home that someone else was interested in the car and would I go to their website and reserve the car, I said sure. When I got home I went right to their website and their system would not let me view the inventory. While trying to get it going received another call that it was too late, someone else reserved the car. Now I have dinged my credit getting a loan approved and also had my wife take a day off from work to drive up. This is pure negligence that salesperson did not tell me days beforehand to reserve it. There was plenty of intent to purchase. Not the right way to do business. All they had to do was tell the other party the car was already in play.
5 of 6 people found this review helpful.
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Dec 26, 2015
Dealer was great Ed was wonderful
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Dec 9, 2015
Very responsive
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Nov 27, 2015
dfriedman
super. Elija was on top of request and i met with him. Nice knowledgeable fellow.
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Nov 8, 2015
alexdv1
Fast response
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Read 29 old reviews
Jun 27, 2015
Tanedah
I purchased the car. While the service was excellent, I realized that I paid $32,995 instead of $31,995 which was the price that was listed on CarGurus.
1 of 1 people found this review helpful.
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Apr 11, 2015
Edward Twum was very helpful the whole way...Will be buying another car from him.
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Apr 4, 2015
Dealer got back to me , visited dealer lot ordered a new 350 slk but unfortuantely dealer advised they are no longer making model cannot oreder one, dissapointing.
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Mar 25, 2015
Great people. Very helpful.
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Jan 15, 2015
Responded to emails timely. Car was sold before I could go see it.
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Jan 1, 2015
excellent
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Jul 15, 2014
The worst customer service. Made appt to test drive, drove 40min, car was sold...complete waste of time. Shari was the person charged with my internet request. I asked why she didn't inform me that car was sold, she had no answer...the worst kind of salesperson, the kind that don't care about wasting peoples valuable time. Don't deal with Shari or this dealership.
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Jul 12, 2014
One of the most fun things to do on the 4th of July...Located a Jaguar of choice at this dealership, and was treated like a VIP. The atmosphere in the dealership is progressive and there was not the silliness you oft experience trying to purchase a car....Sales representative Jin Cho was grand, professional, and even though not as acquainted with the Jag, vs Mercedes Benz products, he did a great job explaining the car to us....The dealership also went out of its way to repair flicking tail light, endemic to Jaguar, doing a fantastic job of repair...We are more than satisfied, and are sure that one of us will return for a Benz
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Jun 5, 2014
Great Service // No complaints // Eeryone I tell that I bought a used gmc from Mercedes South Bay is shocked especially when I tell them how nice they were!
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May 30, 2014
responded quickly and thoroughly
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May 23, 2014
AMARINCOVICH
5
Quick to respond.
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Apr 24, 2014
Experience is completely satisfactory!
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Mar 5, 2014
Pictures from ad did not match the car
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Feb 26, 2014
Sales Rep was awesome... Had some issues with the car but was told I bought it as is... so I will have to take care of it on my own. Thought they would help with any issues within the first 30 days, at least.
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Feb 10, 2014
Excellent experience overall. Make sure you talk to Erik Pliner from Internet Sales. He sold me a 2011 ML350 and I couldnt be happier. Straight shooter, honest and cares about the customers' satisfaction. He strives to have his customers leave the lot happy and will do everything in his power to make it happen. I would recommend South Bay to anybody in search of a new Mercedes.
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Jan 3, 2014
good
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Nov 24, 2013
Great communication
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Oct 18, 2013
The internet manager told me that I need to go their within 2 days because they will ship out the used BMW to their Las Vegas dealership.
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Sep 21, 2013
Doesn't wholesale to to other licensed dealers. Drove 40 miles, wasted my time. Inventory definitely overprices w/rto local retail market.
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Aug 20, 2013
Price was too high and was hesitant to quote the price via e mail
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Jul 9, 2013
Very cordial dealer ready to help every need of the client wants and desires.
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Jun 8, 2013
Tina. Very professional and customer focused. Quick response, excellent quotes and no high pressure tactics. High marks.
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May 17, 2013
Staff unreliable. Failed to update me with current info repeatedly... Including a manager.
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Oct 20, 2012
i found the panamera bij maroone in west palm beach thank you
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Sep 18, 2012
tmcnee
Excellent Saleswoman Anita
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Jul 28, 2012
Thought we had a hand shake on a car and they sold it over weekend sale to another buyer. So much for honor amongst salesmen.
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May 3, 2012
Very Proffesstional and Complete. A pleasure to do business with.
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May 1, 2012
Sold the car on tour site before I could buy it. Very helpful in trying to find me another.
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Mar 22, 2011
It all adds up to Michael Laws. Very competent and knowledgeable man. He not only listen; he hears you. Thanks to Mr Laws. Over all experience excellent!!!
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