Fletcher Jones Motorcars

3300 Jamboree Rd
Newport Beach, CA 92660

http://www.fjmercedes.com

Sales: (949) 718-3000

Service: (949) 718-3200

Today 10:00am - 8:00pm

(Closed Now)

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Sales Reviews (65)

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kpching

Sep 10, 2017

Good experience, good service. Bought car from dealer.

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Helen

Sep 9, 2017

Kind, professional, and helpful. Thank you.

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Gino

Jul 26, 2017

Typical car salesmen. They totally undervalue the trade in vehicle and overpriced their vehicles. Then, after a fey weeks, the start lowering the price of their vehicles -since np one in the right mind would pay that- and try to tell the customer that it has been discounted by X among of dollars. IT IS SO INSULTING. One would expect that from a used car lot but not a "prestige" dealer as they claim they are.

6 of 6 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Gino. We are a luxury retailer, and like other luxury retailers including Saks 5th Avenue, Neiman Marcus and Nordstrom, we put our less-fresh merchandise on sale. This is not meant to insult anyone; rather, it is intended to offer our guests a premium product at a more attainable price point, while still maintaining a world-class guest experience. Thank you, Scott Ribble | Guest Experience Manager

pjbens

Jul 25, 2017

Great service, and communication!

0 of 3 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Pjbens. Thank you for your feedback. We are happy to have provided you with an exceptional experience. We hope to do the same in the future. Best, Heather Lewis-Client Care Manager

Jose

Jul 10, 2017

I was in Colorado while trying to purchase this car. Christine Did everything she could to help make this purchase possible.

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Jose. Thank you for you feedback. We are excited to hear that Christine helped you get into the car of your dreams while you were in Colorado. Congratulations on your purchase! If we can be of any further assistance, please feel welcome to contact us. Best, Heather Lewis-Client Care Manager

Mark

Jul 8, 2017

Great quick response, answered questions promptly.

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Mark. Thank you for your feedback. We are happy to hear that you were assisted promptly. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager

Jay

Jul 1, 2017

They were professional and very supportive

0 of 2 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Jay. Thank you for taking the time to share your feedback. I noticed we received a four-star rating. I welcome the opportunity to gain your insight as to what we could do differently to earn a perfect score. If you have any suggestions, please don't hesitate to reach out to us. Best, Heather Lewis-Client Care Manager

Aaron

Jun 20, 2017

Very fast reply and answered all my questions.

0 of 2 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Aaron. Thank you for sharing your feedback. We are happy to hear our team exceeded the level of your expectations. Should any more questions arise, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager

rossgaming

Jun 4, 2017

Quick and courteous response. They also contacted me, when the car sold, with other options

0 of 2 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Rossgaming. We appreciate your feedback. Our goal is to deliver a five-star shopping experience to all of our guests. With a large inventory to choose from, I am confident our team can help you find the perfect vehicle. We hope to further assist you again in the near future to help you take home the car of your dreams. Kind Regards, Heather Lewis-Client Care Manager

Chuck

May 31, 2017

Very responsive

0 of 2 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Chuck,

Thank you for sharing your feedback. We are happy to hear our team exceeded the level of your expectations. Please don't hesitate to reach out if we can be of any further assistance.

Sincerely,

Heather Lewis
Client Care Manager

tonycooper

Mar 22, 2017

Great. Got the information in a timely manner. But I was not sure about the color. Great price. Low miles. But considering other options. Will keep them in mind if a car comes available I desire.

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Tony. Thank you for your feedback. We are happy to hear that our team was able to provide you with the information you needed to make a decision. We hope we can be of future assistance to get you into the car of your dreams. Best, Heather Lewis-Client Care Manager

schpetz

Mar 17, 2017

Tevor was professional and delivered a 5 star presentation. I would definitely go there again!

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Schpetz. We are happy to hear that Trevor provided you with outstanding service. If we can be of any future assistance, please don't hesitate to reach out. We look forward to your future visits with us. Thank you, Heather Lewis-Client Care Manager

DeAndro

Mar 7, 2017

The x5 was sold. But thx u charles for giving a great deal on a 2017 Mercedes GLC300 4 MATIC.

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi DeAndro,

Thank you for your feedback. It is great to hear that Charles provided you with exceptional service. Congratulations on your new Mercedes-Benz! We look forward to your future visits with us.

Sincerely,

Heather Lewis
Client Care Manager

Dave

Feb 7, 2017

I was very impressed with the speed in with Fletcher Jones Motorcars contacted us and their willingness to work with us to put us in the car of our choice. I worked with Joey Gulo and he was fantastic...very customer oriented and helpful in every way. I would highly recommend him to my friends and family. That's saying a lot! My wife and I fly into John Wayne airport this Thursday to pick-up our car and Joey has offered to pick us up which is beyond helpful. So far this is the best car buying experience we've had and we are grateful for the help we have received so far. I cannot recommend this dealership any higher.

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Response from Fletcher Jones Motorcars:

Hello Dave. Thank you for sharing about your recent experience with us. Your recommendations are truly the highest form of flattery. We are thrilled to hear that Joey and the rest of our team assisted you and your wife in finding the car of your dreams. Should you need any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis-Client Care Manager

Henry

Feb 3, 2017

The vehicle was sold but they still email, text and call me to visit. The sales guy could't find the car in the lot and said probably it was sold yesterday, and the system was not updated yet. I drove 50 miles back and forth, and they still owe me an apology. Very disappointed at this so called the largest MB dealer.

4 of 4 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Henry. Please accept our sincere apologies. We would still like to help you get the car of your dreams with a dream payment. Please give me a call at (949) 718-3015 so I can locate the car you are looking for and earn a five-star rating. Most Sincerely, Scott Ribble | Guest Experience Manager

Vekt

Jan 28, 2017

Was told the car was available and when I went in for my scheduled appointment the car was not there. The car supposedly had sold 3 days prior to my visit but I was not contacted at all in regard to its status. It was emphasized to them that the interest was only in that car and to advise me if it had been sold before I was able to make my appointment, after all it was a two hour drive. The people who I were talking to did not even speak with me in regard to the car and I was pushed off on someone whom I had not previously arranged communication with. The whole experience was very Shady and it leads me to believe the car was a lost lead.

5 of 5 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Vekt. I am sorry to read your review. With over 1,200 new and pre-owned cars in stock, we almost always have the perfect car ready for immediate delivery. Please call me at (949) 718-3015 so that I can find you the perfect Mercedes-Benz, and turn your experience around. Most Sincerely, Scott Ribble | Guest Experience Manager

Jan 26, 2017

Purchased my S550 and they worked it out on my schedule and timeline. Eric Gastineau was a great pleasure to work with. His commitment to make a deal happen and deliver my vehicle was priority. Thank You Eric and your team at Fletcher Jones!

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Jr. Congratulations on your Mercedes-Benz S 550! We are happy to hear that Eric and the rest of our team were able to exceed the level of your expectations. Should you need any further assistance, please don't hesitate to reach out to us. Thank you, Heather Lewis-Client Care Manager

Michael

Jan 11, 2017

Was good except I didn't know this car was not in Washington state. Plus I was looking for the 2017 model. But I did find another car in my area that met my needs. Thank you

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Michael,

Thank you for your feedback. We are happy to hear you found a vehicle that was able to fit your needs. If we can be of any assistance to you in the future, please don't hesitate to reach out.

Best,

Heather Lewis
Client Care Manager

Stefan

Jan 10, 2017

Eric Rosenthal returned my call and kept in contact via email...

2 of 3 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Stefan,

Thank you for sharing your feedback with us. It is great to hear Eric and our team was able to assist you in a timely manner. We value what you have to say and would love to know in what ways we can improve to gain a 5-star rating from you. If you have any suggestions, please don't hesitate to reach out to us.

Best,

Heather Lewis
Client Care Manager

Michael

Dec 9, 2016

Quick responding but they didn't want to give out the quote over the phone. Must be in person.

3 of 3 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Michael,

We want you to experience the Fletcher Jones difference in person. With over 1,000 cars in our inventory, the most professional sales team in the industry and the best preferred owners benefits in the country, we can almost always help our guests find the perfect vehicle at a great price.

Scott Ribble | Guest Experience Manager

David

Nov 30, 2016

Not a good experience. Felt like they were doing me a favor just to speak with me. After extensive email contact, I went in for a scheduled appointment. I arrived but they couldn't find the car. Not good. Bought elsewhere.

4 of 4 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi David,

I hope you are enjoying your new car and that you will give us an opportunity to earn your business the next time you are in the market.

Most Sincerely,

Scott Ribble | Guest Experience Manager
F l e t c h e r J o n e s M o t o r c a r s

Martina

Nov 20, 2016

Excellent Service!

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Martina,

We appreciate your feedback. We strive to provide top-notch luxury service to all our guests. As always, please do not hesitate to reach out if you need further assistance with anything.

Thank you,

Heather Lewis
Client Care Manager

mattmcinally

Nov 17, 2016

Great follow-up, we are not ready to buy.

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hello Matt,

Thank you for providing your feedback and keeping us in mind. When you are ready to choose a vehicle, we will be ready to assist. Please feel free to reach out if we can answer any questions or schedule a VIP reservation for a test drive and product demonstration.

Best,

Heather Lewis
Client Care Manager

Victoria

Nov 3, 2016

Outstanding customer service

1 of 2 people found this review helpful.

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Response from Fletcher Jones Motorcars:

I am happy to hear that our team could deliver outstanding customer service for you. Thank you for your kind feedback. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

John

Nov 2, 2016

Outstanding communication with salesman. Eric Rosenrhal

1 of 2 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Thank you for taking the time to share your feedback about Eric. We are very fortunate to have outstanding associates on our team. Please let us know if you we can be of any further assistance. -Heather Lewis, Client Care Manager

Sean

Nov 1, 2016

Followed up accordingly to my inquiry

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Thank you for sharing your feedback. We strive to deliver only exceptional service, so I am pleased to hear that our team followed up accordingly. -Heather Lewis, Client Care Manager

Jose

Oct 26, 2016

Took long to respond

1 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

I am sorry that we took too long to respond. If you are still looking for the perfect Mercedes-Benz, I would be happy to personally assist you. I can be reached at 949-718-3015. Most Sincerely, Scott Ribble | Guest Experience Manager

Scott

Oct 4, 2016

I contacted Fletcher as I was in the market for a MB CLS550 and they advertised a vehicle without pricing (which is frustrating) so I emailed. Fast response; both emailed and phoned but the problem is they priced the car at the highest end of the range. Having searched for the past 4 months, I was aware of fair pricing for this condition vehicle. 5 stars for response, 1 star for pricing ...3 star score. Use your judgement here

3 of 3 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Our Fletcher Jones Platinum Certified Pre-Owned Vehicles go through a much more thorough inspection process and are held to much higher standards than our competitors vehicles. They also come with our Preferred Owners Benefits that if used regularly, result in $9,560 of savings over four years. Before you make a decision, please stop by and allow us to show you why we sell more certified pre-owned cars than any other Mercedes-Benz dealer in the nation. Most Sincerely, Scott Ribble | Guest Experience Manager

Peter

Sep 14, 2016

The team Fletcher Jones were extremely responsive and professional and provided a fantastic service to have me driving the car home on the same day.

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Thank you for sharing your feedback with us and congratulations on your new Mercedes-Benz! I am so glad to hear that our team was able to help you find the perfect car and assisted in making sure you got to take it home that day. We look forward to a lasting relationship. -Heather Lewis, Client Care Manager

Sep 3, 2016

Excellent

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Thank you for generous feedback. I am pleased to hear that we could deliver excellent service. We are here to help should you need us. -Heather Lewis, Client Care Manager

Noma

Aug 19, 2016

Awesome dealership. Awesome people

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

It is our mission to deliver nothing less than exceptional service, so I am happy to hear that you find our amenities and staff to be awesome. We look forward to assisting you in the future and are thankful for your great feedback. -Heather Lewis, Client Care Manager

lonnie

Aug 18, 2016

Very good experience

0 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Thank you for your wonderful feedback. I am happy to hear you had a very good experience and want you to know we are here to help should you need us for anything. -Heather Lewis, Client Care Manager

Juanika

Aug 1, 2016

I submitted an application and was told that I would be contacted within 24 to 48 hours once my credit application was reviewed...well needless to say a few days went by and I called to check the status only to find out that the car had been sold and all I had was an inquiry to show for it. I think that the situation should have been handled differently.

3 of 3 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Juanika, please call me at 949-718-3015 and I will help. Scott Ribble | Guest Experience Manager

Matt

Jul 25, 2016

Great!

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Response from Fletcher Jones Motorcars:

Thank you for sharing your rating and feedback with us! We are available if you should need any assistance from us. -Heather Lewis, Client Care Manager

Robert

Jul 21, 2016

This is a top class outfit. Lots of help and follow up. I am looking for a 2014 model and they have the 2013 otherwise we would have gone further. Eric was really helpful and straight, which I liked.

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Response from Fletcher Jones Motorcars:

Thank you for sharing your feedback with us. It is our mission to deliver a first class experience to all of our guests every time, so I am very happy to hear that our team was able to do so in finding your perfect vehicle. Please let us know if we can be of any further assistance. -Heather Lewis, Client Care Manager

Larry

Jul 2, 2016

Treated like VIP's, nice people.

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Response from Fletcher Jones Motorcars:

Hi Larry, thank you for taking the time to share your feedback. I am happy to hear that you were treated like VIPs during your visit. Is there anything that we could have done to earn that 5th star? Please feel free to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

Jack

Jun 26, 2016

Timely and responsive

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Response from Fletcher Jones Motorcars:

Hi Jack,

Thank you for your feedback. We strive to deliver exceptional service every step of the way. Please let us know if we can be of any further assistance.

Heather Lewis
Client Care Manager

MIKE

Jun 19, 2016

The salesman was unprofessional, rude and overly agressive.

3 of 3 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Hi Mike,

I would like to get some more information so that we can coach the salesperson you worked with, and If it is not too late, I would like to fix the situation and earn your business. Please give me a call when you have a moment. I can be reached at 949-718-3015.

Most Sincerely,

Scott Ribble | Guest Experience Manager

May 30, 2016

Went a different direction over priced. No Image.

1 of 2 people found this review helpful.

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Bob

May 30, 2016

Experience ok car overpriced

1 of 1 people found this review helpful.

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Response from Fletcher Jones Motorcars:

Thank you for sharing about your recent visit. I am disappointed to hear that your experience was just okay. We would appreciate to opportunity to provide a 5-star experience and help you find the car of your dreams. If you are available to discuss further, I can be reached at 949-718-3160. -Heather Lewis, Client Care Manager

Fox

May 25, 2016

They have been very responsive and nice. I haven't received the car yet, but the interactions so far have been very professional.

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Response from Fletcher Jones Motorcars:

Thank you for taking the time to share your feedback. I am very pleased to hear that my team has been responsive and nice while helping you find the car of your dreams. We are happy to be of any assistance any time you need us. -Heather Lewis, Client Care Manager

Sam

May 22, 2016

Very professional

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Response from Fletcher Jones Motorcars:

Hi Sam, thank you for sharing your feedback. We look forward to providing professional service for years to come. -Heather Lewis, Client Care Manager

KAREN

May 20, 2016

The salesman seemed nice, but I was contacted a bit too much. I didn't end up meeting this dealer though because I bought elsewhere.

1 of 1 people found this review helpful.

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dr_jeff

May 6, 2016

very thorough and frequent follow up. They were knowledgeable and friendly. tried to work with my schedule!

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Response from Fletcher Jones Motorcars:

Thank you for sharing your feedback with us. It is very pleasing to hear that our team friendly and accommodating to your schedule. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

roger

May 4, 2016

Nice car, but couldn't agree to a fair deal.

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Response from Fletcher Jones Motorcars:

Thank you for taking the time to share your feedback with us. While I am happy to hear that you were interested in one of our vehicles, I am also concerned that we were unable to earn that extra star. If you are still looking for a Mercedes-Benz, we would greatly appreciate an opportunity to revisit. Please feel free to reach out. -Heather Lewis, Client Care Manager

luke

Mar 21, 2016

Very pleasant and satisfied.

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RJA

Mar 19, 2016

Fletcher Jones in Newport is one of the best car dealerships anywhere. From sales to service a great experience! Worth the drive if in s cal!

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Anthony

Mar 19, 2016

Great response

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Alexander

Feb 18, 2016

Excellent.

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Mike

Jan 24, 2016

Persistent but courteous

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Manny

Jan 14, 2016

Responsive and professional

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Bill

Jan 8, 2016

Great service, beautiful car, thank you!

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maya

Jan 8, 2016

I am very disappointed with the customer service. Post purchase key issue has gone weeks with no followup to voice messages or email.

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Mike

Dec 26, 2015

TERRIBLE, I went and talked to one of the sales managers and was interested in trading in my 07 S550 in for 2013 S63, they asked me to make and offer so I did the guy laughed in my face as if I was a joke, now the same car weeks later is being offered at a lower price then my offer... I heard great reviews from them but will never go there again...

2 of 2 people found this review helpful.

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Ted

Dec 10, 2015

Excellent!

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Nikki

Dec 1, 2015

The worst experience ever... Rude and actually lied to me. They refused to help me find a car at another dealership unless I gave them a deposit first. The saleswoman actually yelled at my 10 year old kid! Would never go back and would never send anyone I care about to this dealership!

2 of 2 people found this review helpful.

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Alex

Dec 1, 2015

Promise over the phone one price. Went to dealer and they can not make this price.

2 of 2 people found this review helpful.

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sara

Nov 15, 2015

one of the best i've death with

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Roderick

Nov 12, 2015

great

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Augustine

Nov 11, 2015

Though I changed my mind to check other options but they were quick to answer my questions and was ready to help me. Hopefully my next Mercedes will be from them.

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Ara

Nov 10, 2015

5 Star very professional and courteous.

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KuroMatsu

Nov 6, 2015

Very helpful, and tried to work with me to get to my price. In the end, however, they didnt have the car I wanted... so I bought at another dealer.

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Jessica

Oct 31, 2015

Very straightforward with communication and ultimate agreement on a fair price. Very professional and considerate

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John

Oct 27, 2015

I wasted my time driving downthere. The price they promise over the phone was not honered. I purchased my car at the local dealership.

2 of 2 people found this review helpful.

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Scott

Oct 21, 2015

Very busy dealership, passed me on to 3 different sales people none of which answered any of my questions.......Zero customer service and they make you feel like a number when bragging about selling 900 cars a mont...

2 of 2 people found this review helpful.

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Read 39 old reviews

James

Sep 19, 2015

Advertised a price for 3 days, then took the price down. When I spoke to a salesman, the price had been increased several thousand dollars.

3 of 3 people found this review helpful.

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kathy

Aug 30, 2015

Beautiful dealership, the sales person waited overtime to meet with me and was very likable and informative

Is this review helpful? Yes | No

Aron

Aug 3, 2015

Excellant

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Bob

Jul 21, 2015

Excellent

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Linda

Jul 16, 2015

Christine is awesome

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John

Jul 6, 2015

Initial contact was positive. Poor follow up.

1 of 1 people found this review helpful.

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Daman

Jul 4, 2015

The experience was so so! Them an I wassuppoed to meet with passed me off to another guy who then passed me off to the 3rd one who actually was a nice young guy and seemed the impost sincere of them all!

1 of 1 people found this review helpful.

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None

Jun 23, 2015

Excellent

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David

Jun 7, 2015

I contacted the dealership to request the asking price. They would provide it. Don't appreciate the game this dealership plays.

3 of 3 people found this review helpful.

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RPehling

May 30, 2015

Did a great job very friendly and followed through with everything they said they would do.

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Richard

May 15, 2015

Great job, good response time.

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David

May 12, 2015

very responsive, but a little too aggressive.

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Momo35

May 5, 2015

Our entire purchase experience with Fletcher Jones Newport Beach was more than excellent. We couldn't have picked a better dealership. They are our #1 from here on in. Thank you Fletcher Jones.

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May 3, 2015

Known locally for questionable sales & service practices.

2 of 2 people found this review helpful.

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mike

Apr 27, 2015

They were very professional however we were unable to come to a price that was agreeable to both of us.

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Benjamin

Apr 25, 2015

Prompt response!

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Lame attempt at bait and switch

Apr 25, 2015

Emailed the dealer to get a price on a car and was just given the runaround.

3 of 3 people found this review helpful.

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Susan

Feb 27, 2015

Alex is a bit agressive however; they are an excellent dealership!

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Jim

Feb 17, 2015

Didn't have the car I wanted.

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Bill

Feb 1, 2015

Too big. Circus atmosphere.

1 of 1 people found this review helpful.

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Ivan

Jan 17, 2015

Great help

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harout

Jan 2, 2015

It's great

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Kathy

Dec 4, 2014

Quick initial response by sales person. When car inquired about (2014?) didn't have specific add-on installed that was advertised said it could be "added" (Nav system). Not best answer. I also gave him other options for used (colors, etc.) that would be suitable choices. He never responded (maybe he didn't have or was busy that day). Again, not best response. He could have asked about or mentioned new, but did not. I did make an appt. to see cars following Thanksgiving. When I ultimately chose a different car mfrg., I emailed him to cancel the appt. ahead of time and thanked him for his time. He never responded and I never heard back. I was courteous and did not waste his time (i.e. missed appt.), he should have sent me an email thanking me for my interest and for contacting his firm. I realize the car business is a tough business, many inquiries, a lot of shopping around by prospective clients and uncommitted customers. Plus low margins. It can be exhausting. But basic sales etiquette and follow through would have yielded a better overall experience.

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robin

Nov 19, 2014

courteous, helpful

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yesenia

Nov 8, 2014

Awesome sales person.

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Patrick

Aug 21, 2014

Fletcher Jones is too far away, I got my car at a local dealer

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raman

Aug 18, 2014

they are condescending and pretentious. i will never buy a car from them. ever.

1 of 1 people found this review helpful.

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Debbie

Aug 6, 2014

Purchased my dream car last week. Exceptional customer service! Thank you!

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Bart

Aug 5, 2014

Good

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Erick

Jul 31, 2014

Not offer competitive rates.

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Wilson

May 27, 2014

No price is ever listed. Requested additional info on-line but still did not receive any. Not very customer service at all.

1 of 1 people found this review helpful.

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Matthew

Feb 19, 2013

I ended up purchasing my car from Fletcher Jones. James and Brian were fantastic to work with. The car was perfect and the best GL that I saw in all of Southern California.

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Kathleen

Dec 2, 2012

Dan was excellent to deal with. Im not a fan of the old style car buying shenanigans.. In the end we arrived at a fair price.

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shawn

Nov 14, 2012

professional service with good follow up.

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AileenMario

Nov 13, 2012

Phil was very helpful.

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Roger

Jul 19, 2012

Inept sales persons. Poor follow up. Provided wrong vin numbers for car fax.

1 of 1 people found this review helpful.

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Neal

Jun 24, 2012

very professional. These people know how to treat customers......why ever go back to the rink-dinky little FORD dealer to sit in a smelly sales execs office with faded photos and cheap chairs.....The dealers are a representative of the cars they sell. That's why I unfortunately stick to European cars.

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Robert

May 8, 2012

expet sales people helping me to the vehicle I was most comfortable with.!

Is this review helpful? Yes | No

Suzanne

Feb 4, 2012

Great deal! Great service. Beautiful, beautiful car. Totally painless process. Everyone was so nice and helpful.

Is this review helpful? Yes | No

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