Mercedes-Benz of Encino

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16721 Ventura Blvd, Encino, CA 91436
Map & Directions

Sales: (818) 788-0234

Service: (888) 280-0897

Today 8:30am - 9:00pm
(Open Now)
show business hours
Jan 11, 2017
Responsive by email
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Dec 24, 2016
Would have bought the car but salesman was very pushy and keep talking about a least when I specifically say I want to finance.
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Sep 11, 2016
I'd like the price to come down about $2K but their not inclined to work with me on that right now. I'll wait one more month. Prices on used cars of course go down with time.
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Jul 21, 2016
Best MB amg dealer, very knowledgeable staff.
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May 6, 2016
kidlet
Very Good! Contacted immediately and deal was completed. Went out of their way to make transaction a success.
0 of 1 people found this review helpful.
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Apr 1, 2016
Excellent
0 of 1 people found this review helpful.
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Mar 29, 2016
Caligan
good
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Feb 24, 2016
They contacted me timely for an appointment. The sales person was very knowledgeable and kind. However I purchased a car from different dealer as I need a car with review mirror in the same price range.
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Jan 16, 2016
Dealer responded right away and we ended up purchasing the vehicle at our offered price of 35K. Finance process was less than 60 minutes to complete. Highly recommended.
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Dec 23, 2015
it was very nice experience deal is close in only one hour Thanks Anush
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Dec 12, 2015
Very professional
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Dec 2, 2015
I received an almost immediate response. I haven't yet decided what I'm going to do ....my current lease is up in August.
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Nov 6, 2015
Contacted me promptly and was polite. Ultimately they wouldn't even come close to the price I offered. In fact, the saleswoman emailed me with a, "we want your business, but your offer is unreasonable" message, WHILE I was in another dealer's showroom, buying the car (with more options and at a lower price)!
1 of 1 people found this review helpful.
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Oct 22, 2015
I had a very good experience with Mercedes-Benz of Encino. The salesman was professional and interested in selling me the vehicle I wanted. He was courteous and not snobbish. I felt that I was treated with respect.
0 of 1 people found this review helpful.
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Oct 5, 2015
Contacted me quickly.
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Sep 8, 2015
Overall experience was good, just took a while in detailing the car. They had quite a few purchases that day, so it took time.
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Old Dealer Reviews

Jan 19, 2015
Slickydude
Dealer responded and followed up professionally.
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Dec 5, 2014
Quick and professional response
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Nov 21, 2014
J_Akkawi
They are on top of the game, but they want to sell cars as usual, they do not pay attention to the questions asked of them by the customer.
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Oct 8, 2014
Violet was excellent to deal with. We bought the car and are expecting delivery Friday.
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Oct 6, 2014
The sales department keep sending you car leads that you never asked for. It's rare that they send you info on the car that you want to buy. Why?? Maybe apathy, or their not interested in selling cars which I find quite amusing.
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Sep 6, 2014
I wrote to you the years and make of car I'm looking for. But it seems that no one is paying any attention at all. You send me ALL THE WRONG CARS. What's the point??
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Aug 8, 2014
We bought a used car with the help of Sepehr Rastifar. The experience was excellent - very professional! The car was detailed and the gas tank filled before we left. The whole transaction was handled with polite efficiency. This is really an exceptionally fine dealership. Thanks to all. Give Sepehr a raise!
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Jun 23, 2014
contacted but it took 2 days. I have gotten a car elsewhere
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May 28, 2014
i purchased a used car with now warranty in as is condition it would have been nice to have a 3 month guarantee from dealer as they did check it out and service the car.
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Apr 18, 2014
Contacted me immediately and provided excellent service.
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Mar 29, 2014
Excellent customer service. Great people to work with. I did not buy a car due to limitation on my budget. But really great people at MB of Encino
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Oct 21, 2013
Ok dealership
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Aug 10, 2013
Nice
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Aug 22, 2012
Great dealer have purchased from them before
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Aug 30, 2011
I called to inquire about a pre-owned car, and the salesman verified that it was there and that no one was considering the car. When I arrived 20 minutes later, the car had been purchased by a private buyer who was waiting for confirmation of financing at the dealership. Anything to get a potential buyer to the store, I guess.
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