Mercedes-Benz dealerships near me (Calabasas, CA)

I'd give them a minus five stars if I could. This would've been my second purchase here after being time-tortured-to-succumb on the first. I releuctantly tried again, and again nothing was easy despite my request of my limited time to visit. They massively undervalued my trade, keeping me there far longer than I had time. I also brought a pre-approved bank note for financing, but they wanted me to sit with financing to do a option contract. So I left. They immediately called me minutes later and harrassed me to return to sign if I wanted it, due to "company policy." I did not. All further inquires went unanswered until after the car sold, then they wanted to upsell me. I would STRONGLY advise to AVOID this dealership at all costs.

Seems like straight shooters

Slow to respond. I though I was in the buying process and had secured a loan only to be told they sold to a local buyer. Very frustrating.

Ash was very helpful.

Before the purchase they were very responsive but after the purchased i was ghosted by the sales staff( from sales manager to they're employees)

Excellent customer service service

The car condition was not presented properly. Car was not detailed, had several large dings. 2 tires needed replacement. How could they put CERTIFIED car on the lot ready to sell with tires that need to be replaced. Zina does not know what she is doing. Stay a way from this dealer

They sold me a used car and agreed to fix some issues with the car before delivering it. When I returned to pick up the car, they had not fixed everything that was agreed upon. They refused to fix the remaining problems with the car and informed me that they would rather cancel the sale if I didn't agree to take delivery that day. Needless to say, I wasn't going to take the car home if the agreed upon repairs hadn't been made. I wasted 2 days of my time with this unprofessional dealership . Don't make the same mistake I did. Take your business somewhere where they appreciate it.

Transparent with all details and very professional.

Very professional, timely and courteous communication. They didn't reach out too often, but continued with follow-up. Highly recommend!