Mazda dealerships near me (Hampstead, MD)

I had a great experience at this dealership. Cee was very helpful and answered all of my questions, even on his days off. I will definitely will be back again.

Great experience! Responded quickly and answered all my questions. Drove there the next day and bought the vehicle. Thank you, Paulette.

The general manager and two sales associates contacted me in response to my interest. Everybody was enthusiastic and wanting so much to be helpful. I made an appointment to check out the Miata on offer. I drove 38 miles to the dealership which had advertised a red soft top convertible. When I arrived it turned out to be a gray hardtop convertible. A classic bait-and-switch? Perhaps. The sales associate’s reaction was a shrug and a mumbled apology. I left the general manager a VM but never heard from him again. The next day the dealer’s website had been changed to show a gray hardtop for sale. I’ve deleted Heritage Mazda of Catonsville from my used Miata search file.

Did not clean the inside of the car before I finished signing papers. Scratches and stains on the outside of car that were documented. I had a good experience, but I did not like how I received the car. Nothing in the car was cleaned. I don’t know if it was due to it snowing, but that is unacceptable. I spend all the money to receive a dirty car. Overall, I have the car that I wanted, just not in the condition I wanted.

The dealership and personnel were very busy and made us feel that we could not afford the vehicle we wanted even though we had the funds avalible at the time of the visit. We did not have a good experience at many levels. We made a reasonable offer for the car but it ended up being 5k over the sticker price.. please consider upfront pricing.

Shannon was great. Process was very smooth.

Great experience and really helpful

The vehicle description doesn't include the fact that the vehicle needs a $2,200 battery. The general manager talked me to as I was beneath him. That's probably why they have had the vehicle for 1369 days (3.7 years).

Great experience. Car was as advertised and I am a happy customer. Nicole and Amin were friendly, helpful, and professional.