Heritage Mazda Catonsville

Great experience. Love the truck!

Good

The dealership was very attentive and friendly.

We told the sales manager that we didn’t like the color. We drove an hour to the dealership. The sales manager said “i have a blue one that i can’t show you yet.” We left. An hour later, the blue one was on the website and cargurus. I have inquired about the blue one on 2 different occasions and nobody has responded.

It was okay they did not inspect the car very well there was a driver side rear brake light out. had to replace it myself when I got home did not want to get an inspection ticket

I asked a direct question about the car I was interested in and they lied to me. After I discovered this and informed them I was smart enough to figure that out and not to contact me anymore, they continued to send me emails asking when I would come in to see the car. Obviously they use a marketing strategy of telling the customer anything to get them in to the store and then try to sell them anything. I HATE that approach. I will NEVER darken their door under any circumstances!!!!!

Brendon and everyone at Heritage treated me well and with respect. No pressure to buy just an all around great experience. Loving the Camry!

good/ Decided this is not the brand for me

Amazing! I walked in the door doing my shopping on this app beforehand and the service was unbelievable. I was in and out as fast as I could be and the service was great the whole time. Naz Islam was an amazing sales representative along with Alexis Davidson. Those two paired with Tavon the sales manager and Deniz Ulusoy provided an amazing deal and made the process as smooth as possible. I recommend this place for everyone looking for used cars!

They replied back.

Very poor. Drove across state for a meet with a rep that wasnt there and a non existent car. New rep was disinterested and poorly trained. Manager was trying to play catch up but wasnt able to give us a deal on the car we wanted.

Responded quickly Car sold before I went down

Great experience. Love the truck!

Brendon and everyone at Heritage treated me well and with respect. No pressure to buy just an all around great experience. Loving the Camry!

They didn’t contact me until days later.

Great experience. Love the truck!

Amazing! I walked in the door doing my shopping on this app beforehand and the service was unbelievable. I was in and out as fast as I could be and the service was great the whole time. Naz Islam was an amazing sales representative along with Alexis Davidson. Those two paired with Tavon the sales manager and Deniz Ulusoy provided an amazing deal and made the process as smooth as possible. I recommend this place for everyone looking for used cars!

Very poor. Drove across state for a meet with a rep that wasnt there and a non existent car. New rep was disinterested and poorly trained. Manager was trying to play catch up but wasnt able to give us a deal on the car we wanted.

Good

We told the sales manager that we didn’t like the color. We drove an hour to the dealership. The sales manager said “i have a blue one that i can’t show you yet.” We left. An hour later, the blue one was on the website and cargurus. I have inquired about the blue one on 2 different occasions and nobody has responded.

Brendon and everyone at Heritage treated me well and with respect. No pressure to buy just an all around great experience. Loving the Camry!

Good

It was okay they did not inspect the car very well there was a driver side rear brake light out. had to replace it myself when I got home did not want to get an inspection ticket

I asked a direct question about the car I was interested in and they lied to me. After I discovered this and informed them I was smart enough to figure that out and not to contact me anymore, they continued to send me emails asking when I would come in to see the car. Obviously they use a marketing strategy of telling the customer anything to get them in to the store and then try to sell them anything. I HATE that approach. I will NEVER darken their door under any circumstances!!!!!

Good

They replied back.

They didn’t contact me until days later.

The dealership was very attentive and friendly.

We told the sales manager that we didn’t like the color. We drove an hour to the dealership. The sales manager said “i have a blue one that i can’t show you yet.” We left. An hour later, the blue one was on the website and cargurus. I have inquired about the blue one on 2 different occasions and nobody has responded.

I asked a direct question about the car I was interested in and they lied to me. After I discovered this and informed them I was smart enough to figure that out and not to contact me anymore, they continued to send me emails asking when I would come in to see the car. Obviously they use a marketing strategy of telling the customer anything to get them in to the store and then try to sell them anything. I HATE that approach. I will NEVER darken their door under any circumstances!!!!!

Great experience. Love the truck!

It was okay they did not inspect the car very well there was a driver side rear brake light out. had to replace it myself when I got home did not want to get an inspection ticket

They replied back.

It was okay they did not inspect the car very well there was a driver side rear brake light out. had to replace it myself when I got home did not want to get an inspection ticket

Very poor. Drove across state for a meet with a rep that wasnt there and a non existent car. New rep was disinterested and poorly trained. Manager was trying to play catch up but wasnt able to give us a deal on the car we wanted.

Responded quickly Car sold before I went down

I asked a direct question about the car I was interested in and they lied to me. After I discovered this and informed them I was smart enough to figure that out and not to contact me anymore, they continued to send me emails asking when I would come in to see the car. Obviously they use a marketing strategy of telling the customer anything to get them in to the store and then try to sell them anything. I HATE that approach. I will NEVER darken their door under any circumstances!!!!!

They replied back.

Responded quickly Car sold before I went down

Good

They replied back.

They didn’t contact me until days later.

I asked a direct question about the car I was interested in and they lied to me. After I discovered this and informed them I was smart enough to figure that out and not to contact me anymore, they continued to send me emails asking when I would come in to see the car. Obviously they use a marketing strategy of telling the customer anything to get them in to the store and then try to sell them anything. I HATE that approach. I will NEVER darken their door under any circumstances!!!!!

Brendon and everyone at Heritage treated me well and with respect. No pressure to buy just an all around great experience. Loving the Camry!

Amazing! I walked in the door doing my shopping on this app beforehand and the service was unbelievable. I was in and out as fast as I could be and the service was great the whole time. Naz Islam was an amazing sales representative along with Alexis Davidson. Those two paired with Tavon the sales manager and Deniz Ulusoy provided an amazing deal and made the process as smooth as possible. I recommend this place for everyone looking for used cars!