Lexus dealerships near me (Paramus, NJ)

good communication online and phone.

The sales person was very professional

Having purchased maybe 20 cars for personal and business in my life so far, I can honestly say that Tri-County Lexus was the worst dealership that I have ever worked with. Initial purchase was fine, but like so many other reviewers have stated, the follow up is a disaster. I would never purchase a car from these guys again. So disorganized, no plates, still no key I was promised, and being bounced from place to place. They own the Toyota dealership across the highway and don't seem to understand why people would rather buy a Lexus. If you speak to a manager like I did, follow up calls result in surly responses from the phone receptionists. They will also tell you different stories talking themselves into confusion with their own lies. Glad I called from my offices recorded line! Stay away from these guys. They are a joke.

Good experience

Nice experience